Let's start by saying.i liked feduke/Williams ford until recently...I bought my last 3 vehicles…read morefrom them..as recently as 4 months ago....I went to trade in the second car I bought at Volkswagen dealer right next door and that's where I became furious...when they were figuring out trade In value for my 2017 vw jetta with less than 89000 miles and with another year of warranty left on it..the salesman said carfax said it had 2 owners ago minor structural damage so they weren't gonna give me more than 2500 dollars..I specifically asked about car fax to fedukes salesman and if it was in any accidents.i was told NO..of course I ran next door to williams pissed off..all the same managers that were there when it was feduke...well manager said we will make things right.just have to find you a car on price range because of negative equity..well a few weeks later I saw a car and went there because noone contacted me..started application process and even these people tried giving me 2500 for trade in even after knowing they screwed me..had him double that and lower price of car to make it work...he comes back saying he couldn't get it approved...I find out it's because these jokers only put my app through to visions and one other bank they partner with who are very hard to get approved through..I go back and ask for purchase order so I can take it to a bank.and what they gave me was the original offer and price...so the weekend comes and I call salesman back on Monday to see if he can make that purchase order again ...he tells me they throw away paperwork after a day..this is even knowing I'm trying to get my own financing.... so I have been to 3 other dealerships since and same thing,noone wants to take my car.....because of fedukes/williams sales tactics....they straight lied to me and screwed me....even though I bought 3 cars from them,I WILL NEVER GO BACK TO THEM. THEY ALL HAD TO KNOW ABOUT THAT CARFAX BECAUSE WHEN I WENT TO LOOK AT THE CAR.THEY WERE PUTTING A NEW BUMPER COVER ON..THATS WHAT MADE ME ASK ABOUT ANY ACCIDENTS...SHAME ON ALL OF YOU AT WILLIAMS....

Bought a new Maverick from Tate at Williams ford. Got it in record time. best advocate a guy could…read moreask for. He kept me in the loop every step of the way and was completely professional. He is a former veteran and it showed on his precision and attitude. 6 stars all the way and I could not be happier with my experience and vehicle. Thank you Tate for what you do and I will be recommending you to anyone interested. It is almost depressing to know that I will never meet a sales person as amazing as Tate. I will be there for my next purchase. Keep up the good work.

Bought several cars here.Very satisfied with all of them.If there is any problem, Derek takes care…read moreof it. Highly recommend Tank's!

Been to see Derek a few times. Drove a fee cars nd told him what was wrong then he fixes and sells…read moreit. The last time I will ever go there I drive what seemed nice like a nice suv. Nope. I told Chris, she's ok nd she would get back to me. She never did. Derek said he would get the wobble checked out, next thing I know price is 1k more, typical scumbag behavior. Don't get scammed by this trumper...

We have purchased four new vehicles through Valerie Jochum. We cannot recommend her highly enough…read more She is friendly and competent. She listens to what you want and does not push you towards things that do not meet your needs. Everyone we dealt with (Dallas, Jerry) was wonderful~

Valerie provided high quality service during the buying experience. She was most helpful and…read morepatient during the entire process. She was knowledgeable and pleasant when answering our questions. I would highly recommend going through the car buying experience with Valerie should you be interested in a vehicle. She was wonderful. Very professional and knowledgeable. I would highly recommend her to friends and family. Top Notch Service!!!

My daughter was in an accident just before Christmas. We called Tri County Collision to tow our…read morevehicle to their business. Right from the start, everyone who worked there was helpful and reassuring. They walked us through the process with the insurance company and explained the damages thoroughly. We will definitely use their services again in the future!

Tri-County was amazing! We were stuck with our pick up truck mired in the snow and mud, and they…read morecame in 10 minutes and helped us get it out very very quickly. Excellent service and very kind and pleasant as well!

Matthews Volkswagen of Vestal gave me the worst dealership experiences I've ever had. They arranged…read morea Hertz rental that I paid THEM for, and when I returned it exactly as instructed, Hertz hit me with $525.88 in bogus fuel and "special cleaning" fees. Matthews refused to help at all, even though the rental was through their account. On top of that, my check engine light came on the moment I left their lot, and instead of fixing it, they falsely claimed I had someone else look at it--which never happened. No accountability, no support, and no professionalism. I would not recommend this dealership to anyone.

My son and I were traveling on a Saturday morning from Rhode Island to Upstate New York to visit a…read morecollege when about 4.5 hours into a 6.5 hour trip when our Passat just cut out on us on the highway. We call a tow truck and find a close Volkswagen dealer to bring the car. I called ahead and they said they were busy but could certainly pull the codes to find out what was happening. Upon arrival they immediately put a tech on it and he rapidly diagnosed a faulty alternator. I went into the service counter to decide what to do with the car and it turns out it was lucky for me that the Service Manager was in on his day off to take care of a few things. He immediately hatched a plan to get the alternator in house quickly and asked a tech to stay late to get us back on the road. Wow what great luck, but it turns out it was too good to be true, the alternator was not available locally, but they could get it by Monday. The service manager came up with another great plan to get us going. We leave the car for service and we get an enterprise rental car to get going and he will arrange for our car to be delivered to us in Rhode Island for a nominal fee. He calls Enterprise to get us a car (they close in 20 minutes) and then drives us to the rental place in his own car, waits for us to obtain the car before leaving, shakes our hand and we are back on the road. The car was repaired for less than the quoted price and is on its way back to me now. I cannot say enough good things about the service department at Matthews on the Parkway in Vestal, NY. You may not need what I did, but they will certainly bend over backwards to help you.

We went to Auto Smart to look at a car, which Mike let us test drive immediately. It was nice, but…read moreit wasn't us. I asked if we could try another that caught our eye. He was happy to let us go out in vehicle #2, which we bought on the spot. Who you deal with is of utmost importance when spending a lot of money for anything. Mike, the owner instills the confidence required to feel good about buying a car from him. I highly recommend Auto Smart.

Ever thought you would be reading a five-star review for a used car dealership? Well I never…read morethought I'd be writing one, either. At the start of the new year, my 80+ year old mother, and long time Binghamton resident, finally agreed she should no longer be driving. I was relieved she had come to this decision, but living in NYC, had no idea where to turn in order to sell her car. As most people do these days, I started online with websites like 'Carvana', who seemed to be promising impossible amounts of money for a car they had never seen (it was over the KBB rate). It just felt like the whole thing would be a mess and I would wind up with it unsold and frustrated. I wanted to deal with a person, in person. I began calling local car dealerships and had the good fortune of reaching Mike at Auto Smart. On the phone, I explained my predicament to Mike. He was understanding and compassionate to the situation I was in, yet also realistic in his approach as to how much he could offer for the car. No wild promises, which I appreciated, and he was so accommodating to see me on a very tight schedule when we would be in town. This man knows his industry and, with the little bit of research I had done, I felt I could trust his offer. We agreed on a sale price for the car that made us both happy. If you are in need of a car, I would not hesitate to buy from him.

This is a small used car dealer/repair shop in vestal NY. They have maybe 25 cars on the lot,…read moremostly 3-5 years old. Their webpage was up to date and spot on with the photos, descriptions and the asking prices were the same as the prices given in person. The best part of it was their site was up to date with their stock, a big problem for most of the car dealers I have dealt with over the years. Richard (son of Carlo, who I also met briefly) was very thorough in his presentation of the car, both in it's history, all the work they did to it to ready it for sale (he showed me the invoices!) I am a licensed auto appraiser, and as an occupational hazard I pick out flaws in any cars fit and finish. Richard was telling them to me even before I pointed them out. I've never had a dealer be so honest and up front about a vehicle they were trying to sell. He allowed my wife and I to take a lengthy test drive...by ourselves...so we could put the car through it's paces. He even recommended a place we could each lunch, as we were not from the area. I am an educated buyer, I knew exactly what I wanted and what a fair price would be. The actual negotiation was easy, I made a fair offer and he accepted it. No BS, no tricks, nothing other than "that's fair, I can do that" I've bought a ton of cars in my life, both new and used. This was by far the best purchase experience that I have ever had. I've had the car for just about a month now, had zero issues with it and I could not be happier with the experience. The next time I go shopping, they will be first on my list.

Okay- its late October and I'm still well pleased with this trouble free auto AND the price I paid…read more You always hate to find out - AFTER the purchase- that you paid too much. Plus who wants to ADMIT that they paid too much???? But I have yet to see anything that makes me feel other than I got a good deal on a good car. He got rid of my junker for me, and has had ample opportunity to show his honesty- and he has. If you live anywhere near Vestal- you owe it to yourself to check out Noce Imports.

This was my 4th Subaru purchase from Matthew's Subaru, and as always an incredible experience,…read morethanks to the best salesman Mike McNeal. He is always willing to go above and beyond for his customers and is really attentive to our wants or needs. He will never steer you wrong no matter what. I absolutely respect him for his honesty and integrity and will always recommend him to anyone for their car buying needs. Mike thank you again for another wonderful Matthew's experience with you at the helm!!

People are nice, but Scheduling to get your car serviced is atrocious, online and on phone. Called…read morefor 2 weeks...ladies who picked up somehow can't check the schedule to give us a set appointment, "just do a walk in at this time", "we're short staffed", "I can't check the schedule let me transfer you...", "just show up" Then the guys at the desk ask for our appointment, meanwhile we don't have a set one because YOUR REPS REFUSE TO GIVE US ONE. 4 Reps told us "WALK IN. WALK IN." (Seriously. Even doctors offices can look at their Scheduling Book & say yes or no, we do/don't have available appointments open, how about this date & time?) The last Rep said "come in 10:00am & see Andrew & Jamal" so here we are, but apparently that's her best guestimate & not a good one either. They can't get to our car for 2.5 hrs, meanwhile we have no other personal days left to lose playing wack a mole on having our car seen, we just waited there & had to approach the desk people of how much longer it will be. We arrived at the time they told us, ended up being the last customers to leave from a filled waiting room of customers. Bottom line: We just wanted a set appointment. How hard can it be to do that for customers that bought 2 new cars & paid $70K+? Even the nail salon can look at their schedule & say "Yes, in 2 weeks on Saturday 11am we can book you."