This place SHOULD NEVER EVER be used as a mechanic shop -- EVER…read more I've been dealing with this dealership for over a year, and what I experienced is beyond unacceptable. For a whole year, I requested tire rotations, and every single time they refused and told me I "didn't need it." Then after a full year they suddenly said, "OMG how come you never did a tire rotation?" Wow. Just unbelievable. This place lied to me, wasted my time, and TOOK MY MONEY. The service manager said he would "look into who made the mistake," and of course he never took any action. I paid $1,500 for Toyota brakes and rotors that lasted only 25,000 miles. I have NEVER had brakes in my life fail before even 30,000 miles. My previous brakes lasted 40,000 miles every single time. When I brought this up, all I got was nonsense excuses, zero help, and zero responsibility. This service department is only known for taking your money and pushing services you don't need. They will talk to you with zero respect and try to charge you thousands for things you don't need. I'm WARNING everyone: STAY AWAY from this service department if you care about your money and your car. As a loyal customer, I trusted them -- until I saw the game they're playing. This experience was a straight-up scam in my opinion and completely unacceptable. I will also be contacting Toyota corporate about this.

Purchased a 2021 Hybrid Highlander, they lied about replacing the battery before purchase, later…read morewhen the car did not start and I had to return it, they again lied and did not replace the battery. Skip forward to colder weather, the battery completely dies and needs to be replaced. Which of course is not covered under warranty.

My personal review of Select Motorcars, I can tell you this…read morewas the worst car buying experience I have ever been involved in. Customer service is extremely bad on all levels. Do yourself a favor and do your research on this place. GOOGLE them and read the reviews on them. Check the BBB and read the complaints on them. $4811.00 down the drain and still dumping money into the car. So buy at your own risk.

They sell lemons. Please read all their reviews. Sold me a truck, first 3and half months it was in…read moretheir garage 4 times. After about 7 months transmission went. I had to pay over $3k to get transmission and a bunch of other stuff fixed at a real mechanics garage. Do not buy from them!

This is a small used car dealer/repair shop in vestal NY. They have maybe 25 cars on the lot,…read moremostly 3-5 years old. Their webpage was up to date and spot on with the photos, descriptions and the asking prices were the same as the prices given in person. The best part of it was their site was up to date with their stock, a big problem for most of the car dealers I have dealt with over the years. Richard (son of Carlo, who I also met briefly) was very thorough in his presentation of the car, both in it's history, all the work they did to it to ready it for sale (he showed me the invoices!) I am a licensed auto appraiser, and as an occupational hazard I pick out flaws in any cars fit and finish. Richard was telling them to me even before I pointed them out. I've never had a dealer be so honest and up front about a vehicle they were trying to sell. He allowed my wife and I to take a lengthy test drive...by ourselves...so we could put the car through it's paces. He even recommended a place we could each lunch, as we were not from the area. I am an educated buyer, I knew exactly what I wanted and what a fair price would be. The actual negotiation was easy, I made a fair offer and he accepted it. No BS, no tricks, nothing other than "that's fair, I can do that" I've bought a ton of cars in my life, both new and used. This was by far the best purchase experience that I have ever had. I've had the car for just about a month now, had zero issues with it and I could not be happier with the experience. The next time I go shopping, they will be first on my list.

Okay- its late October and I'm still well pleased with this trouble free auto AND the price I paid…read more You always hate to find out - AFTER the purchase- that you paid too much. Plus who wants to ADMIT that they paid too much???? But I have yet to see anything that makes me feel other than I got a good deal on a good car. He got rid of my junker for me, and has had ample opportunity to show his honesty- and he has. If you live anywhere near Vestal- you owe it to yourself to check out Noce Imports.

Extremely unsatisfied with the purchase of my 2020 Kia Soul. Refer to the pictures of the email I…read moresent to the owner that he couldn't be bother to answer me about. I will not be buying a replacement vehicle for myself from any of the Matthew's dealerships. Kia finally decided to buy back the vehicle but not giving me the full amount after I hired a lawyer to fight with them.

My wife and I were shopping for a car to replace out totaled 2016 Prius V. We headed to Vestal to…read morecheck out Matthews as they sell a few of the brands that we wanted to try out. We had a great experience with a sales rep at their Mitsubishi / VW dealership even though I didn't fit into most of the cars we looked at. The salesman we were working with recommended we check out their Kia / Subaru store and called ahead for us. Upon arriving we were immediately greeted by Brian Chadwick and I'm happy to say everything worked out great. I explained what we were looking for and he took us to a bunch of vehicles so we could see how I fit into them. Eventually we test drove a 2020 Subaru Outback even though it wasn't on our list and we loved it. We went back in and did the preliminary paperwork which was painless. There was no pushiness around the optional extras that they offered. Most importantly the price was very fair without having to do any kind of haggling. When all that we could do with Brian was finished for that evening we were passed onto one of the finance people who was also very nice, and again this was completely straight forward. No backroom sales pitches or any other junk that we've run into before. We came back the following Thursday to finish all the paperwork and take delivery of out new Outback. The process was very relaxed and if I can be honest, we left without feeling like we'd gone through what I'd call a normal car buying process. This was so far removed from any experience we've had in the past, we will definitely be coming back here the next time we need a replacement vehicle. If you're looking for a car, I'd recommend the trip to Vestal to check them out and I definitely recommend working with Brian Chadwick.

It can be really stressful living in rural PA when the car needs maintenance or repairs. Gault has…read morecome through for me every time (even with staffing and parts challenges). Much appreciated!

HUGE DISAPPOINTMENT!!! I went to Gault BMW with my 2005 BMW…read moreZ4 last week to have my car inspection for NYS registration. Brian in the service department failed my car with the following reasons and the price they would charge to repair to pass: Windshield wipers $105 + tax Power steering rack $2,215 + tax 4 way hazard switch. $4,190 + tax Needless to say I went somewhere else. After their inspection all I needed was a tail light bulb for $6.00. What a racket they are. Do not trust them at all. Beware.

We are soon to be buying our third vehicle from Mark's Auto Sales in the last 10 years. Never had a…read moreproblem, no pressure just went in saw what we wanted. The first car we got was a Chrysler 300 and it needed new ball bearings and marks put them in no problem and it lasted us for 12 years. The second car is a Hyundai Elantra touring, 2011 we still have it it works fine and are currently going to buy a Subaru Outback, 2017. The prices are more than reasonable and marks allows us to take it to our mechanic of our choice and is willing to fix anything the mechanics sees wrong. They don't give us any trouble about it and I am willing to recommend them to anybody.

From the owner: When we first opened our doors for business back in 1980, we wanted to establish ourselves as a…read moreleader in our community for providing our customers with high-quality, pre-owned vehicles at great prices. We understand the importance of having a reliable vehicle -- it allows you to travel to work, visit family members, run errands, and much more. Our sales department will work with you to develop a clear picture of your needs and budget, then discuss which one of the cars from our inventory will be best for you. It's our mission to differentiate ourselves with a better car-buying experience, and we can't wait to help you find the perfect ride.

Best Car Service for Chevy Automobiles. Thank you for Fixing my Chevy Impala and replacing my…read moreradiator and Annual Inspection.

I have had it with the sloppy, incompetent service at Gault Chevrolet. Four weeks ago I had my…read moretires rotated. Yesterday I got a tire pressure warning, indicating that the front tire on the driver's side was low (29 PSI), when in fact it was within the acceptable range. The opposite tire was low, causing me to suspect that the tire pressure monitor system was not recalibrated after the rotation. Further investigation confirmed that NONE of the sensors was in the correct location. It's also obvious that the tire pressure was not set to the recommended 38 PSI when the rotation was performed; it's not possible that the tire lost 9 PSI in four weeks. In the process of investigating this, I discovered that one of the chrome lug nuts had been replaced with a cheap lug nut, apparently because one of the original lugs was misplaced during the rotation. This is not an isolated incident. A few years ago I drove an entire winter season with a lug nut missing because Gault had left one off. And when I had my mounted summer tires swapped for the snows last spring, the car was returned to me with dangerously low air pressure. I'm paying dealer service rates for this? No more.

They didn't start working on the car until an hour of waiting, and charged for it. I recommend…read moregoing somewhere else if you can.

About 2 months ago, our son bought a used car from Matthews Planet PreOwned. Unfortunately the car…read moredid not have a second key or an owner's manual. We did not realize this was the case when he paid for the car. We didn't sign the paperwork until a week after our son paid and that is when we found out about the items missing. We were originally told that we would have to pay extra for the items since they were listed as not being part of the purchase. However, after a discussion about the missing items, Matthews kindly offered to provide the owners manual free of charge and to give us a second key at a reduced cost. Ideally they did not have to do either because the items were listed as not part of the sale. We appreciated their understanding and accommodation.

Matthews Volkswagen of Vestal gave me the worst dealership experiences I've ever had. They arranged…read morea Hertz rental that I paid THEM for, and when I returned it exactly as instructed, Hertz hit me with $525.88 in bogus fuel and "special cleaning" fees. Matthews refused to help at all, even though the rental was through their account. On top of that, my check engine light came on the moment I left their lot, and instead of fixing it, they falsely claimed I had someone else look at it--which never happened. No accountability, no support, and no professionalism. I would not recommend this dealership to anyone.

My son and I were traveling on a Saturday morning from Rhode Island to Upstate New York to visit a…read morecollege when about 4.5 hours into a 6.5 hour trip when our Passat just cut out on us on the highway. We call a tow truck and find a close Volkswagen dealer to bring the car. I called ahead and they said they were busy but could certainly pull the codes to find out what was happening. Upon arrival they immediately put a tech on it and he rapidly diagnosed a faulty alternator. I went into the service counter to decide what to do with the car and it turns out it was lucky for me that the Service Manager was in on his day off to take care of a few things. He immediately hatched a plan to get the alternator in house quickly and asked a tech to stay late to get us back on the road. Wow what great luck, but it turns out it was too good to be true, the alternator was not available locally, but they could get it by Monday. The service manager came up with another great plan to get us going. We leave the car for service and we get an enterprise rental car to get going and he will arrange for our car to be delivered to us in Rhode Island for a nominal fee. He calls Enterprise to get us a car (they close in 20 minutes) and then drives us to the rental place in his own car, waits for us to obtain the car before leaving, shakes our hand and we are back on the road. The car was repaired for less than the quoted price and is on its way back to me now. I cannot say enough good things about the service department at Matthews on the Parkway in Vestal, NY. You may not need what I did, but they will certainly bend over backwards to help you.