Recently purchased a 2023 Jeep Gladiator from Gault. Joe Rogalavich was great! I can't speak to the…read morequality of the vehicle yet as it's only been a couple days but as far as no pressure sales, knowledge of the vehicle and ease of getting from A to B is top notch. He made everything so quick and easy.

Made a deal on a car Tues night. Had paperwork completed and sent a deposit. Genuinely finalized…read morethings to the point where I took out the new car insurance policy. Next day Wed they reneged and tried squeezing an extra $2500 out of me. I've bought and sold a lot of cars. This was hands down the least honest/professional experience.

My personal review of Select Motorcars, I can tell you this…read morewas the worst car buying experience I have ever been involved in. Customer service is extremely bad on all levels. Do yourself a favor and do your research on this place. GOOGLE them and read the reviews on them. Check the BBB and read the complaints on them. $4811.00 down the drain and still dumping money into the car. So buy at your own risk.

They sell lemons. Please read all their reviews. Sold me a truck, first 3and half months it was in…read moretheir garage 4 times. After about 7 months transmission went. I had to pay over $3k to get transmission and a bunch of other stuff fixed at a real mechanics garage. Do not buy from them!

This is a small used car dealer/repair shop in vestal NY. They have maybe 25 cars on the lot,…read moremostly 3-5 years old. Their webpage was up to date and spot on with the photos, descriptions and the asking prices were the same as the prices given in person. The best part of it was their site was up to date with their stock, a big problem for most of the car dealers I have dealt with over the years. Richard (son of Carlo, who I also met briefly) was very thorough in his presentation of the car, both in it's history, all the work they did to it to ready it for sale (he showed me the invoices!) I am a licensed auto appraiser, and as an occupational hazard I pick out flaws in any cars fit and finish. Richard was telling them to me even before I pointed them out. I've never had a dealer be so honest and up front about a vehicle they were trying to sell. He allowed my wife and I to take a lengthy test drive...by ourselves...so we could put the car through it's paces. He even recommended a place we could each lunch, as we were not from the area. I am an educated buyer, I knew exactly what I wanted and what a fair price would be. The actual negotiation was easy, I made a fair offer and he accepted it. No BS, no tricks, nothing other than "that's fair, I can do that" I've bought a ton of cars in my life, both new and used. This was by far the best purchase experience that I have ever had. I've had the car for just about a month now, had zero issues with it and I could not be happier with the experience. The next time I go shopping, they will be first on my list.

Okay- its late October and I'm still well pleased with this trouble free auto AND the price I paid…read more You always hate to find out - AFTER the purchase- that you paid too much. Plus who wants to ADMIT that they paid too much???? But I have yet to see anything that makes me feel other than I got a good deal on a good car. He got rid of my junker for me, and has had ample opportunity to show his honesty- and he has. If you live anywhere near Vestal- you owe it to yourself to check out Noce Imports.

This was my 4th Subaru purchase from Matthew's Subaru, and as always an incredible experience,…read morethanks to the best salesman Mike McNeal. He is always willing to go above and beyond for his customers and is really attentive to our wants or needs. He will never steer you wrong no matter what. I absolutely respect him for his honesty and integrity and will always recommend him to anyone for their car buying needs. Mike thank you again for another wonderful Matthew's experience with you at the helm!!

People are nice, but Scheduling to get your car serviced is atrocious, online and on phone. Called…read morefor 2 weeks...ladies who picked up somehow can't check the schedule to give us a set appointment, "just do a walk in at this time", "we're short staffed", "I can't check the schedule let me transfer you...", "just show up" Then the guys at the desk ask for our appointment, meanwhile we don't have a set one because YOUR REPS REFUSE TO GIVE US ONE. 4 Reps told us "WALK IN. WALK IN." (Seriously. Even doctors offices can look at their Scheduling Book & say yes or no, we do/don't have available appointments open, how about this date & time?) The last Rep said "come in 10:00am & see Andrew & Jamal" so here we are, but apparently that's her best guestimate & not a good one either. They can't get to our car for 2.5 hrs, meanwhile we have no other personal days left to lose playing wack a mole on having our car seen, we just waited there & had to approach the desk people of how much longer it will be. We arrived at the time they told us, ended up being the last customers to leave from a filled waiting room of customers. Bottom line: We just wanted a set appointment. How hard can it be to do that for customers that bought 2 new cars & paid $70K+? Even the nail salon can look at their schedule & say "Yes, in 2 weeks on Saturday 11am we can book you."

I had been searching for a certain preowned model BMW for a long time. Gault had the perfect one…read morethat I just couldn't believe. I called to get further information and spoke with Bogey. He was fabulous! No pressure, honest, and worked hard to provide me the documents and additional details and pictures. The out of state transaction wouldn't have gone smoothly with Bogey's attention. He took care of all the details. Thanks to him and his team, I had my roadster! I was a bit worried about buying a car out of state but it was a great experience. I just can't help but smile when I am driving the car. Thanks to the great people at Gault! I had been searching for a certain preowned model BMW for a long time. Gault had the perfect one that I just couldn't believe. I called to get further information and spoke with Bogey. He was fabulous! No pressure, honest, and worked hard to provide me the documents and additional details and pictures. The out of state transaction wouldn't have gone smoothly with Bogey's attention. He took care of all the details. Thanks to him and his team, I had my roadster! I was a bit worried about buying a car out of state but it was a great experience. I just can't help but smile when I am driving the car. Thanks to the great people at Gault!

Extremely frustrating experience with Gault BMW, and a complete waste of my time…read more My BMW has a 3-year maintenance plan that includes three oil services, and the plan expires on October 2. My last oil change was in November 2025, and I am still about 4,000 miles short of the normal 10,000-mile service interval. Because I knew I was technically early for the next service, I specifically called ahead to make sure the oil change would still be covered before the maintenance plan expired. I did not call once. I called THREE separate times. Each time, I clearly explained the situation: when my last service was performed, that I had not yet reached the normal mileage interval, and that my maintenance plan was about to expire. I repeatedly asked whether they could perform the oil change under the plan anyway. I was repeatedly told that it would be covered because I was still within the three included oil services. Based on those assurances, I scheduled the appointment. I then got up early and drove about an hour from Ithaca to Binghamton specifically for this appointment. After I arrived and waited approximately 30 minutes, I was suddenly told that they could NOT perform the oil change under the maintenance plan because it had not been one year or 10,000 miles since my previous service. That policy itself is not what makes this experience unacceptable. If that is BMW's policy, they could simply have told me that during any one of my THREE phone calls. I specifically called ahead to avoid exactly this situation. Instead, I was given incorrect information multiple times, made an appointment based on that information, drove more than 100 miles round trip, and spent roughly two hours driving for absolutely nothing. What made the situation worse was the manager's response. Rather than acknowledging that their department had repeatedly given me incorrect information, he told me that if they changed the oil, he would have to "personally pay for it." That completely misses the point. I was not asking him for a personal favor. I was asking the dealership to take responsibility for information its own staff repeatedly provided to a customer. I understand that individual employees can make mistakes. But when a customer calls three times specifically to verify coverage, receives the same assurance, schedules an appointment based on those assurances, and then drives an hour each way only to be turned away, that is a failure of the dealership's customer service process. If I had been given the correct information on the first call, none of this would have happened. More than 100 miles of unnecessary driving and several hours wasted because I trusted what Gault BMW told me over the phone. Very disappointing experience.

We are soon to be buying our third vehicle from Mark's Auto Sales in the last 10 years. Never had a…read moreproblem, no pressure just went in saw what we wanted. The first car we got was a Chrysler 300 and it needed new ball bearings and marks put them in no problem and it lasted us for 12 years. The second car is a Hyundai Elantra touring, 2011 we still have it it works fine and are currently going to buy a Subaru Outback, 2017. The prices are more than reasonable and marks allows us to take it to our mechanic of our choice and is willing to fix anything the mechanics sees wrong. They don't give us any trouble about it and I am willing to recommend them to anybody.

From the owner: When we first opened our doors for business back in 1980, we wanted to establish ourselves as a…read moreleader in our community for providing our customers with high-quality, pre-owned vehicles at great prices. We understand the importance of having a reliable vehicle -- it allows you to travel to work, visit family members, run errands, and much more. Our sales department will work with you to develop a clear picture of your needs and budget, then discuss which one of the cars from our inventory will be best for you. It's our mission to differentiate ourselves with a better car-buying experience, and we can't wait to help you find the perfect ride.

Best Car Service for Chevy Automobiles. Thank you for Fixing my Chevy Impala and replacing my…read moreradiator and Annual Inspection.

Alls I can say is that I never experienced suck ignorance under 1 roof !!! I made the mistake once…read moreseeing I just moved to the area ; i hope I can save someone else the pain and suffering I am going through. Maybe someone will actally read this and won't do business with them if they do god help them they are crooks . Just look around nobody is in the lot looking to buy from them.

They didn't start working on the car until an hour of waiting, and charged for it. I recommend…read moregoing somewhere else if you can.

About 2 months ago, our son bought a used car from Matthews Planet PreOwned. Unfortunately the car…read moredid not have a second key or an owner's manual. We did not realize this was the case when he paid for the car. We didn't sign the paperwork until a week after our son paid and that is when we found out about the items missing. We were originally told that we would have to pay extra for the items since they were listed as not being part of the purchase. However, after a discussion about the missing items, Matthews kindly offered to provide the owners manual free of charge and to give us a second key at a reduced cost. Ideally they did not have to do either because the items were listed as not part of the sale. We appreciated their understanding and accommodation.

Matthews Volkswagen of Vestal gave me the worst dealership experiences I've ever had. They arranged…read morea Hertz rental that I paid THEM for, and when I returned it exactly as instructed, Hertz hit me with $525.88 in bogus fuel and "special cleaning" fees. Matthews refused to help at all, even though the rental was through their account. On top of that, my check engine light came on the moment I left their lot, and instead of fixing it, they falsely claimed I had someone else look at it--which never happened. No accountability, no support, and no professionalism. I would not recommend this dealership to anyone.

My son and I were traveling on a Saturday morning from Rhode Island to Upstate New York to visit a…read morecollege when about 4.5 hours into a 6.5 hour trip when our Passat just cut out on us on the highway. We call a tow truck and find a close Volkswagen dealer to bring the car. I called ahead and they said they were busy but could certainly pull the codes to find out what was happening. Upon arrival they immediately put a tech on it and he rapidly diagnosed a faulty alternator. I went into the service counter to decide what to do with the car and it turns out it was lucky for me that the Service Manager was in on his day off to take care of a few things. He immediately hatched a plan to get the alternator in house quickly and asked a tech to stay late to get us back on the road. Wow what great luck, but it turns out it was too good to be true, the alternator was not available locally, but they could get it by Monday. The service manager came up with another great plan to get us going. We leave the car for service and we get an enterprise rental car to get going and he will arrange for our car to be delivered to us in Rhode Island for a nominal fee. He calls Enterprise to get us a car (they close in 20 minutes) and then drives us to the rental place in his own car, waits for us to obtain the car before leaving, shakes our hand and we are back on the road. The car was repaired for less than the quoted price and is on its way back to me now. I cannot say enough good things about the service department at Matthews on the Parkway in Vestal, NY. You may not need what I did, but they will certainly bend over backwards to help you.