Ube Matcha Soft Serve?! YES!!! It was exactly as I imagined and I highly recommend tryi g it. It was a great way to end a meal. I only which we had more time to try other drinks. read more

Matcha Cafe Maiko - Ube Matcha Soft Serve to share - Coffee & Tea Near Me - Charlotte, North Carolina

I stopped by while in the Arboretum. I've just started sampling matcha in different beverages and food. This was a first and I was pleasantly surprised. I don't eat much sweet desserts and this was a very refreshing treat. Cold, smooth flavorful and a pleasant taste. I'm glad I stopped by. I really like this place! read more

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When I first drove by this place I thought it was a matcha latte place but I was pleasantly surprised to find they also serve delicious soft serve ice cream (including Matcha of course!). The matcha is high quality and the Maiko Special I got was huge but delicious. I wasn't able to finish it because of the size and richness of the matcha and wished that I had gone with a swirl flavor to cut the richness of the matcha. However, it was still a nice, unique treat. It was on the pricey side though and I do think spending almost $10 on a soft serve ice cream sundae is a bit too steep. read more

Matcha Cafe Maiko - Maiko Special - Coffee & Tea Near Me - Charlotte, North Carolina

Very good strawberry matcha. This was my first time in and the employees were so nice. I think the cashier was new and she didn't say much but the other girl working was so bubbly and knowledgeable of the menu. She let us sample a little matcha ice cream and then helped me out in picking the perfect drink. I originally was thinking about an iced tea but explained how I was new to matcha and she recommended the strawberry latte. It's a cute shop with lots to offer and the drink was very good. read more

Great Drinks, Disappointing Service My younger brother and I decided to visit Matcha Café Maiko at the Arboretum Shopping Center. I ordered my usual Passionfruit Mangoade, which was as tasty as always, refreshing, and flavorful. My 13-year-old brother, trying something new, chose the Matcha Kuromitsu Kinako Latte. Unfortunately, he didn't enjoy it. I approached the counter to see if we could exchange his drink for something else. A staff member, an Indian girl with beautiful long black hair informed me - in a rather condescending tone - that exchanges weren't allowed and we'd need to purchase another $7 drink. Even when I offered to pay the difference for a different drink, she stated that it was against the owner's policy. While I understand that businesses have rules, her lack of empathy and her tone were very disappointing. Thankfully, another employee stepped in and offered us some sweetener to adjust the taste, which helped salvage the situation. However, the initial interaction left such a bad impression. It's unfortunate because the drinks here are genuinely good, but the customer service experience has deterred me from returning. I wish everyone in customer service understood that your delivery can ruin your entire message and ruin the experience for patrons. read more

The cashiers were so friendly and inviting. It was my first time and then I saw the word dirty and asked what makes it dirty?! lol I left with a lot of laughs, trying a new drink - dirty matcha latte and a really good muffin I did not prefer the matcha. It wasn't bad but I like mine to be more sweet to not get the bitter aftertaste. Otherwise the crumble muffin was a treat. Just would have liked it warm but it was the middle of the day. My son enjoyed his ice cream. It was big and he didn't want to finish it...so I did! Delicious! read more

Matcha Cafe Maiko - 16 oz. Dirty Matcha Latte - Coffee & Tea Near Me - Charlotte, North Carolina

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I came across this place on Yelp and decided to give it a go. I entered at 11:57 am and was told to wait outside till they opened at 12:00. I completely understand the protocol so I went back to my car till 12:05. When I entered, there was a long line and every table was full. I immediately was happy because a full cafe is a wonderful sign. There are high stool tables and low seat chairs. I wanted a Ube/matcha mix. Sadly, they didn't have any Ube so I ordered the seasonal iced blueberry matcha. I did not like it. My personal preference is a sweetener matcha. I won't revisit but I'm happy that I tried this cafe out. read more

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The place is nice, but the cashiers are rude and the soft serve is overrated. I wouldn't recommend it.

My bestie boo wanted to come here for matcha so why not?? Since they had soft serve, we decided to come for dessert after lunch. I was disappointed and heart broken that they didn't have the ube latte. I'm not sure if they just ran out or don't serve it anymore but either way, it was a let down. I got the strawberry matcha latte which was pretty good. Since the strawberry was at the bottom, even when I mixed it, I felt like that's all I could taste was the strawberry, but it was really good. The matcha flavor was faint but I think it's because the strawberry was so overpowering. My mom got the regular matcha latte and she said it was really good. I got the matcha and ube soft serve and the matcha was so overpowering, I couldn't even taste the ube when I got both together on my spoon. I literally had to eat through the matcha just to get to the ube at the bottom. The ube was my favorite, light and nutty/vanilla flavor. My daughter had vanilla and my bestie got the vanilla and ube soft serve, they both loved theirs. I think next time I'll get just ube soft serve in a cone. I feel like it's more enjoyable and fun to eat that way. I hope they have ube latte next time too! They are a little pricey, everything came to $43 (my dad also got a mocha latte), but I would definitely go if you love matcha and try the different treats they have. I really wanted the white chocolate matcha cookie and the strawberry sando they had in the display but I was too full lol. I'd give my experience a 8/10. read more

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I've been waiting to try this place; honestly, it did not disappoint. Service was friendly and prompt, and the ambiance was super cute and bright. It would be a great place to work or study. I ordered the matcha soft serve in a cone, which was so good. It's not too sweet and comparable to my matcha soft serve in Little Tokyo in LA. I am so glad I finally made it, and I look forward to returning. If you're a matcha fiend like me, this is your spot. read more

Matcha Cafe Maiko - Normalizing less than perfect food pics lol Matcha soft serve cone - Coffee & Tea Near Me - Charlotte, North Carolina

Got the ube/matcha swirl, it was good! Not a lot of seating inside but that wasn't an issue for me. Wanted a unique dessert and this definitely fit the bill. read more

Matcha Cafe Maiko - Soft serve - matcha and ube - Coffee & Tea Near Me - Charlotte, North Carolina

Cute cafe! I've been on a matcha kick so when I saw there was a spot that offered matcha soft serve I had to drop in! This spot offers a decent amount of options for parfaits, sweet treats and cafe beverages. I was slightly disappointed to learn that you cannot make your own soft serve "swirl" combination- instead they have limited options available for purchase. I opted to go with a small matcha soft serve on a waffle cone (priced fairly steep for what you get). The waffle cone was delicious but I wouldn't recommend ordering the matcha ice cream on its own and it's light on sugar. I think the matcha is best served paired with a sweeter flavored ice cream. Next time I'm in town I'll drop in to try another combination! read more

All the way from Cali to enjoy this yummy treat, the service is always nice and a friendly crowd a cool place to unwind on a hot day . read more

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I came back to try a few more items on the menu. The shaved ice was just okay. The ice is very crunchy and the ratio to toppings was a bit off. The strawberry matcha today was not sweet at all. It seemed to be an off day. However, the service was quick and the baristas were very sweet as usual. read more

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Service is a 9/10 Banana Pudding Matcha is a 6/10, not that sweet, bland. The actual banana pudding and matcha is really good. Although a different brand of oat milk would've been amazing. read more

Matcha Cafe Maiko - Banana Pudding Matcha - Coffee & Tea Near Me - Charlotte, North Carolina

Great flavors, just not really my cup of tea. If you like boba and loaded ice cream sundaes, you will really like this. Cashiers are friendly, and the cafe is very cutely decorated. read more

Matcha Cafe Maiko - Coffee & Tea Near Me - Charlotte, North Carolina

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We go here whenever we're in town for a good premium matcha pick-me up dessert. We get their matcha soft serve in a cup. Delicious. Great staff. Take credit card but there's a small service fee. This place is in a big shopping plaza so there's plenty of parking. read more

What can I say? Their green tea is great in all forms. Love it hot, iced, ice creamed. Great location and always appreciate the later hours. read more

My boyfriend and I decided to try this place on a whim one day when we were in the plaza. I was very curious to see what they were all about since I am a matcha fan. Matcha Cafe Maiko is very unique and unlike any dessert establishment I've been too. After reviewing the menu, we settled on sharing the Maiko Special. The look of this treat reminds me of the Filipino halo-halo. The Maiko Special was refreshing and interesting; two words I wouldn't typically use to describe a dessert. It wasn't very sweet though, which I do appreciate. My boyfriend didn't love it, but he tends to lean towards desserts that are very sugary. I can't say that this is something that I would want to eat all the time, but it's a treat that I'd indulge in again. I look forward to visiting again so that I can try some other menu items. Something that I did love was the ambiance. There was a cozy, coffee-shop feel with natural touches like plants that just made it feel very welcoming. It feels like a good place to slow down, enjoy a treat and read a book or chat with a friend. read more

Matcha Cafe Maiko - Coffee & Tea Near Me - Charlotte, North Carolina

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Ordered the matcha maiko special , strawberry sando and the chocolate walnut cookie, service was good and the place was very pleasant and clean, the maiko special was delicious! My only critique is that the sponge cake in it was very dry and the agar jelly at the bottom was warm and a bit bland, other than that the adzuki bean and ice cream combo was so yummy! The strawberry Sando was a hit with my toddler. the walnut chocolate cookie was less sweet than a traditional western type cookie but it really made the dark chocolate stand out ! A little pricey but you can tell they take time and effort for the things they make . read more

Super cute spot. Ordered Matcha Tea (semisweet) with a Matcha Roll. Cost me $9.47. The matcha tea was bitter to me. However, I believe, this is how proper matcha is to taste. Matcha roll was good, not too sweet. Seems like the soft-serve is very popular here. Will have to try during my next visit. read more

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The strawberry cream sandwich and the Matcha Kuromitsu Kinako latte were amazingly delicious! I can't recall all that was in it but I know that I thoroughly enjoyed it read more

Matcha Cafe Maiko - Coffee & Tea Near Me - Charlotte, North Carolina

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The Aesthetic: Modern matcha cafe with pretty lighting and fun Instaworthy drinks and treats galore. My dog was happy to be invited outside! The Price: The price point is average and comparable with most cafes in the city. It's not too pricey. The 2 for 6 strawberry sandos were a good value. We also had this cafe in Portland, OR and the bakery wasn't as good! The Parking: It's one of the many large strip malls in CLT, so there is plenty of parking throughout the plaza. My Order: I was in love with the hojicha cheese latte. The matcha sakura iced drink was okay. The strawberry sandos were fun and gave us a quick flashback to Tokyo. The walnut chocolate chip cookie was my fave treat , it was soft inside and crispy on the outside. The Conclusion: Go here if you're craving really good tea and delicious desserts, it's unique for Charlotte. read more

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I needed dessert and discovered that it was located in the same shopping center where I had just finished lunch. I stopped in for some soft serve, and it was delicious! It tasted just as good as it looked. The soft-serve ice cream was creamy and smooth. The texture was perfect without being watery or icy. The entire menu sounded delicious! Matcha, strawberry, taro, and vanilla were among the flavors available. Take my money! read more

Matcha Cafe Maiko - Delicious! Loved it! - Coffee & Tea Near Me - Charlotte, North Carolina

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Haiku: Matcha Cafe Maiko A sweet tooth craving? Get a latte or soft serve It's creamy and smooth. --- Tasty matcha treats straight from the motherland. If you adore matcha, this shop is for you. There's soft serve, teas, latte floats, espressos, frappes, and affogatos. I got the Instagrammable Maiko Special Parfait ($9.25): matcha and ube soft serve swirled together along with matcha chiffon, agar jelly, kuromitsu (black honey), chestnuts, matcha cake, shiratama mochi, cornflakes, and adzuki beans. The matcha and ube flavors were mild (I would have liked it stronger in taste), however, the soft serve was creamy, smooth, and not icy. This parfait is quite hefty in price but seems to be generous with its toppings. I'm so glad there are a few stores back home in Southern California. I can't wait to get my matcha parfait fix again! read more

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I've been meaning to come here for a few months now and I'm so glad it lived up to my expectations. The interior is cute and the staff was nice and helpful. I'm a big matcha fan but my mom who I went with isn't. I got a strawberry matcha latte with oat milk and a chocolate muffin. It was a solid strawberry matcha. The matcha was pretty mild in flavor and the strawberry made up for that. It was a perfect amount of sweet. My mom got a gingerbread latte so there are options for people who don't care for matcha. I will definitely return when I'm in the area. read more

Matcha Cafe Maiko - 16 oz. Strawberry Matcha Latte - Coffee & Tea Near Me - Charlotte, North Carolina

The shop except cash and credit but for credit cards they charge more for service fees. I don't know why but they should not charge. Since this is in America. I had matcha with strawberry and it was good. read more

This place never disappoints. I have been here numerous times, and the soft serve ice cream is my go to order. This time I got to try the Matcha and Ube swirl. The flavors are super delicious together. If you enjoy Matcha, this place is a must try. I never got to try other menu items, but always returned to try the soft serve. When I was there, it was pretty busy and the staff ensure to get everyone in and out with their correct orders. The staff is always super friendly and nice. read more

Matcha Cafe Maiko - Matcha and Ube Swirl Soft serve - Coffee & Tea Near Me - Charlotte, North Carolina

Swung in to try their Black Sesame flavor... Got the Matcha Green Tea & Black Sesame Swirl Soft Serve Cone. As expected, it was SO Good!! Think I liked this combo even more than the Green Tea & Ube Swirl? Anyway, just wanted to quickly drop more 5 stars...and a picture! read more

Matcha Cafe Maiko - Green Tea & Black Sesame Swirl Soft Serve Cone - Coffee & Tea Near Me - Charlotte, North Carolina

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I'm so happy this place opened nearby. The Matcha is well made and the girls at the counter are helpful with customer who's there for the first time. Looking forward to going back to try other items on the menu read more

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YUM! I've been wanting to check this spot out for some months now. When I happened to be on this side of town for a work meeting I had to stop in. The shop is super cute inside. They have real plants all over and huge table for a large groups, that's great for pics lol. There's some smaller tables and seats by the window. Very nicely decorated and situated inside! The ladies working behind the counter were all friendly and helpful. They answered a few of my questions and suggested a some things too, which I appreciated. I ordered the ube matcha latte and the matcha cream puffs! They were both sooooooo yummy!!! I can't wait to try some other menu items the next time I'm in the area. I definitely recommend checking this spot out. read more

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Can we talk about an Instagram's dream?! This place is so cute! From the minute I walked in, I knew the drive was worth it! It reminds me of NYC. The staff is beyond friendly. The space has great seating options from solo to a large group of friends! I have been here only a handful of times and have tried the strawberry matcha latte, matcha latte, strawberry sando, and two of their Shokupans- both of which did not disappoint! If this place were closer, I'd for sure be a regular! read more

Matcha Cafe Maiko - a cup of matcha with a straw and a flower in a vase - Coffee & Tea Near Me - Charlotte, North Carolina

Very cute cafe. It gives me all the cozy hangout feels. The soft serve flavors tastes like what they are described as. The Ube and hojicha flavors were amazing. It was a tough decision as to what to get my first time coming here. Everything sounded so tasty. The Ube latte mixture was homemade. I asked and they boil down the Ube root. It was very creamy and rich tasting. The matcha latte was good as well. They do have a loyalty program as well. read more

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Love all the matcha options here! The soft serve was my favorite. I can't wait to go back and try more menu items. read more

Matcha Cafe Maiko - Matcha latte float with matcha and ube soft serve - Coffee & Tea Near Me - Charlotte, North Carolina

I've been to the location in California and was so excited that they had one here in North Carolina! I love their matcha drinks and the other ice cream flavors they carry. I saw that they had roll cakes too next time I stop by I'll make sure to try something different on the menu. I got the Shogun matcha ice cream cone that had gold flakes on it. It tastes as good as it looks! Even though it was cold out I had to get one before heading back Columbia, SC. They are in a pretty big shopping center so plenty of parking spots. The interior is super cute with amazing lighting and great furniture pieces. We will definitely be back when we are craving anything matcha. read more

Matcha Cafe Maiko - Coffee & Tea Near Me - Charlotte, North Carolina

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Came here to try out everything matcha! I got their maiko special. I am not too familiar with Japanese desserts, so didn't appreciate the cereal cornflakes and the particular beans or the syrup. The ice cream, however, was on point. I got some black sesame inside (I tried it alone, and it was too strong for me). Overall, matcha flavor was on point, but $10 was a lot for this cup. If I came again, I'd just get a drink or ice cream alone. read more

Matcha Cafe Maiko - Maiko special with matcha + black sesame ice cream - Coffee & Tea Near Me - Charlotte, North Carolina

I drove 15 minutes out of my way to come here as I've visited this chain in Seattle. Was craving a matcha soft serve bad and this hit the spot. The quality of the matcha is always 100% and the mochi is delicious (though I hate paying 50 cents for 1 mochi). Service was excellent. There were 2 women who were manning the front and it wasn't busy at all at around 2PM on Saturday. I loved that parking was easy and right in front of the store. The cashier area has a plastic glass pane to protect against airborne transmissions. Overall I'd come back here again. read more

Matcha Cafe Maiko - Coffee & Tea Near Me - Charlotte, North Carolina

Matcha Maiko is one of my favorite place to hang out with friends. I love everything about matcha. The service is very nice. Both flavors are very delis. Will return next time to try different drinks. read more

Matcha Cafe Maiko - The special with matcha & ube - Coffee & Tea Near Me - Charlotte, North Carolina

I got the Maiko special and I loved that there were so many layers of deliciousness! I did not think I would like the cornflakes but I really enjoyed the crunch with the soft serve. I feel like it should be on the top though because part of it got soggy before I could get to it. There's a good amount of cake which I wasn't expecting. The inside is so cute and has a few tables so you can sit and enjoy your matcha. The shop is located in a huge shopping center so there's plenty of parking. read more

Matcha Cafe Maiko - Maiko special - Coffee & Tea Near Me - Charlotte, North Carolina

The matcha is great, but this is the second time I've shown up after 11:30 and they are not open. I wish they would arrive on time or even open the store earlier since so many people wait to get here. read more