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    Jeni's Splendid Ice Creams

    4.5 (544 reviews)
    Open 12:00 pm - 12:00 am (Next day)
    Updated over 3 months ago

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    Recommended Reviews - Jeni's Splendid Ice Creams

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    One V.

    Love me some Jeni's! We need one in Mableton & Smyrna, GA I get the BROWN BUTTER ALMOND BRITTLE with the waffle cone! Masterpiece. Jeni's can do no wrong Service was prompt. Very sweet young lady took my order And it's tucked in the perfect spot for you to enjoy & people watch now that's an ambiance

    Brandon W.

    After a great dinner at Hawker's, it was a no brainer to drop into Jeni's right across the courtyard. With big windows and a bright vintage style sign, it draws you in, and the smells hit you before you even open the door. They have a fairly big selection, and I landed on the Brown Butter Almond Brittle ice cream. They measure in half size scoops, so two scoops is what would be one scoop at many other ice cream shops. I got mine in a waffle bowl which they make in the shop. It had a great sweet flavor, though the bowl was a bit on the soggy side. Of course the ice cream was good, though I felt it was expensive for what you got. One scoop in a waffle bowl was $8.79. I'd have it again if I'm nearby, but not going to go out of my way.

    Nequel B.

    The place was packed. But what can you expect when the ice cream is so delicious. I love this ice cream and clearly so do others. The line was out of the store. And the shop is pretty small in the inside but there is stool seating near the window. It was very loud because it was busy but the staff was super kind, patient, and helpful.

    Helen M.

    Best part is there's some many flavors to choose from and most of them were Gluten free which it was a PLUS!! We sample a few flavors and we end up deciding to get their Gooey Butter cake [Cream cheese ice cream layered with crumbles of vanilla cake and a swirl of caramel-butterscotch sauce] & Apple crumble cake

    Opaque, brambleberry crisp, and milkiest chocolate
    Abbie B.

    The ice cream is pretty good. Not anything super crazy but solid ice cream. I really like how you can try up to 4 different flavors in your bowl or cone. I also like that they have seasonal flavors to mix up the menu. This location in South End is great. It does get crowded but the line moves decently quick. There is a good amount of outdoor seating and it is in a cute area. The employees were nice but it's an ice cream shop so you don't have much interaction with them.

    Iced Molasses Gingerbread and seven layer bar scoop with Buttercrisp Waffle Wedges
    Caroline K.

    Phenomenal flavor options! Be sure to sample them because there are so many incredible choices! I LOVE their creativity in coming up with novel flavors that just simply aren't offered anywhere else. Their boldness and innovation is never disappointing. Even their sweet potato fall flavor was delicious!! (I know, it sounds gross but trust me) If you go in the evening or during the summer, expect a wait here but the line moves quickly. I recommend coming during the day and you'll move quickly through. The store is very small so you can't eat inside usually and you'll be waiting outside for most of the time which kinda stinks when trying to choose a flavor. But the inside is adorable and kept very clean once you make it inside. Good amount of seating options outside after you order. I appreciate the barstools they have immediately outside since the tables usually are full

    Half eaten ice cream
    Sarah A.

    Jeni's has truly become a staple in the Charlotte ice cream scene. Whether you're a longtime local or just visiting, it's one of those spots you have to check out--and once you do, you'll keep coming back. I stopped by around 9:30 on a Saturday night and, not surprisingly, the line was super long. Be prepared to wait if there's a line--this place stays busy for a reason. If you're in a hurry, ordering online is definitely the faster option. I had the Honey Vanilla Bean and Birthday Cake flavors--both were creamy, flavorful, and absolutely hit the spot. They were out of Gooey Butter Cake, which is one of their most popular flavors. Another bonus: their rewards program is actually really good. It's easy to use and definitely worth signing up for if you're a regular. Even with the wait, Jeni's delivers every time. Great flavors, great vibe, and a must-visit in Charlotte.

    Charli C.

    Bright shop with fun, creative flavors. The ice cream tastes smooth and rich without feeling heavy.

    Ellie B.

    Super cute ice cream shop with delicious ice cream! I had been wanting to try a physical location of Jeni's for awhile. I had tried a pint of their ice cream from a grocery store and it was amazing. I love how they used a divider when I ordered multiple flavors!

    Kathy K.

    This ice shop located on the East End of Charlotte offers a nice variety of creamy desserts. They offer so many unique choices and flavors. They also have freshly made waffle cones. I had the Dairy-free Lemon Bar in a cup, standard $6.50. It was very refreshing and delicious.

    Lemon Bar & Wildberry Lavender scoops
    Nikki G.

    Friends and I walked to this place after dinner.The smell of fresh made waffle cones is INSANE!!! I was extremely full from dinner but my friends convinced me that I had to try something. Of course, I gave in lol ‍. I ordered the lemon bar and wildberry lavender. Now, the small sample of my order that I did taste while there was amazing but my stomach was at capacity so I brought my ice cream home and can't wait to dive in it. We didn't have to wait long at all, but as we were leaving there were soooooo many people in line!!! It's worth the wait in my opinion and I'm assuming by the line so did everyone else.

    Trio with brambleberry crisp, brown butter almond brittle, and gooey butter cake
    Catherine F.

    Delicious and creative ice cream flavors! I got the brambleberry crisp (i.e. oven-toasted oat streusel and a sweet-tart brambleberry jam of blackberries and blackcurrants layered throughout vanilla ice cream), brown butter almond brittle (i.e. brown-butter-almond candy crushed into buttercream ice cream), and gooey butter cake (i.e. cream cheese ice cream layered with crumbles of soft vanilla cake and swirls of made-from-scratch caramel-butterscotch sauce) in a waffle bowl. These three flavors are some of the most popular choices and made an excellent combination that was creamy, sweet, and rich. You're able to sample different flavors, and I like how they explained in detail what each flavor contains. Macy and all the workers had a great attitude, and it's cool how they make the waffle cones and bowls fresh in front of you. It makes the whole store and neighborhood smell so good.

    David S.

    A ton of different flavors and every flavor tastes exactly what you think it would taste like. They do a great job with seasonal flavors. I was not a fan of the pumpkin seed rye however it did taste like a loaf of rye bread. The service was fair, she didn't seem like she wanted to be there but still gave us different sample recommendations. The place is very clean and love that there is water set out. The birthday cake was by far the best with sprinkles and big cake pieces in it. Love every Jeni's locations, always great ice cream!

    Sugar Cone with Rum Ball (DF) and Darkest Chocolate

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    9 months ago

    Delicious ice cream in several different flavors. Friendly service and you can try flavors too

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    1 year ago

    Torrin greeted me with a smile, even with the very long line every time I go to Jenny's he is always bringing great energy. Love this place.

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    The coconut caramel dark chocolate ice cream from Seemingly Overzealous at Camp North End was…read moreunreal Rich dark chocolate, subtle coconut, and little caramel notes that somehow all worked perfectly together. It felt indulgent without being overly sweet, and the texture was insanely creamy. One of those desserts that makes you immediately want another scoop. The staff are very friendly and will help you figure out the flavor you want! The art and the vibe inside the small ice cream shop is very cute and lively!

    This is a cute shop in Camp North End. We were there on a very busy Saturday but there was just a…read moreshort line for ice cream when we stopped in. The shop is very small, they have a good selection of flavors, and it is all dairy, egg, and gluten free. You honestly would never know! It tasted exactly how ice cream should. Great mouth feel, rich, but not sweet. We tried the chocolate with cookies and Oreo pieces and the mint chip. Very very tasty. Again, if they did not tell you this was dairy free, you could not tell at all. They offer tastes, you can get one or two scoops or waffle cones, or ice cream sandwiches, and I think you can ask for sprinkles. They have a friendly staff behind the counter. They are also cashless, so be sure to have a credit card here. I would definitely come back for another flavor, I was really wowed by this ice cream. If you are in Camp North End, stop in for a scoop.

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    This is one of my favorite ice cream shops in Charlotte…read more Not only is it a local business, but it is also centrally located with free parking and a ton of delicious flavors, not to mention the instagrammable common areas with an awesome vibe and good service. 100% recommended.

    Edited to respond to the owner's comment below: one of their own employees told us the owner…read moreactively monitors the cameras and calls the towing company to have cars booted. So which version are customers supposed to believe? Regardless of who is saying what, the outcome is the same. They lost several customers yesterday, and we will not be returning after this experience. After talking to a lawyer, they believe this is predatory enforcement, and we will file a complaint with the North Carolina Attorney General's Consumer Protection Division and with the Better Business Bureau. Two Scoops Creamery on Central Avenue went from being one of our favorite spots to somewhere we will never return in less than a minute. We met up with a group of friends there today. Before grabbing ice cream, we briefly stopped into Sin City next door. As one of our friends was walking in, he noticed cars in the shared parking lot were actively being booted. We had been there maybe 15 minutes. Apparently, if you step into the neighboring business at all -- even if you're planning to purchase from Two Scoops immediately after -- they will boot your car and demand $275 to remove it. We spoke directly with the staff at Two Scoops and explained that we were simply meeting up and didn't realize stepping next door wasn't allowed. The response was essentially, "Too bad." There was no grace, no warning, no attempt at understanding -- just an immediate $275 penalty. It feels like an incredibly predatory and unethical practice, especially for loyal customers who intended to support the business. We didn't even stay for ice cream, and we won't be back.

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