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Jeni's Splendid Ice Creams

4.5 (547 reviews)
Open • 11:00 am - 1:00 AM (Next day)
Updated over 3 months ago

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Gordon Y.

Just delicious ice cream. I have had Jeni's Splendid Ice Creams in multiple locations, and it's always spectacular. Creamy and rich, flavors are so vibrant and amazing. This place is no different. I had the Salted Peanut Butter w/ Chocolate Flecks and Gooey Butter Cake. Both were awesome and hit the spot on a hot summer day.

Nina S.

5 stars, always and forever I've been a long time fan of Jeni's and it is easily my favorite ice cream shop around. No matter how many new places pop up, nothing ever compares to the quality and creativity they bring to every single scoop. You can always taste the difference. The flavors are always so thoughtfully done, from the classics to the more unique combinations they come out with season by season. It's the kind of place where you end up trying something new every time and somehow it becomes your new favorite. The South End location is such a great spot too. They have seating both inside and outside which makes it perfect whether you want to sit and enjoy a sunny day or just take a quick break while you're out walking around. It always feels like a little reset in the middle of the day. And the team there truly makes the experience. Every time I go in, they are so kind, patient, and so beyond helpful when you're deciding between flavors which is not easy to do. You can tell they actually care This place never disappoints and is one of those spots I keep coming back to again and again. Absolute favorite.

Goey Butter Cake, Salted Peanut Butter, Brambleberry Crisp, Honey Vanilla Bean, Buttercrisp Waffle Bowl
May May C.

So so soo good! I got Goey Butter Cake and Salted Peanut Butter in Buttercrisp Waffle Bowl. My husband got Brambleberry Crisp and Honey Vanilla Bean. I think I might prefer a cone over a bowl, so I'll be trying that next time. Every bite of ice cream was so flavorful. Presentation and shop is so cute.

One V.

Love me some Jeni's! We need one in Mableton & Smyrna, GA I get the BROWN BUTTER ALMOND BRITTLE with the waffle cone! Masterpiece. Jeni's can do no wrong Service was prompt. Very sweet young lady took my order And it's tucked in the perfect spot for you to enjoy & people watch now that's an ambiance

Brandon W.

After a great dinner at Hawker's, it was a no brainer to drop into Jeni's right across the courtyard. With big windows and a bright vintage style sign, it draws you in, and the smells hit you before you even open the door. They have a fairly big selection, and I landed on the Brown Butter Almond Brittle ice cream. They measure in half size scoops, so two scoops is what would be one scoop at many other ice cream shops. I got mine in a waffle bowl which they make in the shop. It had a great sweet flavor, though the bowl was a bit on the soggy side. Of course the ice cream was good, though I felt it was expensive for what you got. One scoop in a waffle bowl was $8.79. I'd have it again if I'm nearby, but not going to go out of my way.

Nequel B.

The place was packed. But what can you expect when the ice cream is so delicious. I love this ice cream and clearly so do others. The line was out of the store. And the shop is pretty small in the inside but there is stool seating near the window. It was very loud because it was busy but the staff was super kind, patient, and helpful.

Helen M.

Best part is there's some many flavors to choose from and most of them were Gluten free which it was a PLUS!! We sample a few flavors and we end up deciding to get their Gooey Butter cake [Cream cheese ice cream layered with crumbles of vanilla cake and a swirl of caramel-butterscotch sauce] & Apple crumble cake

Opaque, brambleberry crisp, and milkiest chocolate
Abbie B.

The ice cream is pretty good. Not anything super crazy but solid ice cream. I really like how you can try up to 4 different flavors in your bowl or cone. I also like that they have seasonal flavors to mix up the menu. This location in South End is great. It does get crowded but the line moves decently quick. There is a good amount of outdoor seating and it is in a cute area. The employees were nice but it's an ice cream shop so you don't have much interaction with them.

Lemon Bar & Wildberry Lavender scoops
Nikki G.

Friends and I walked to this place after dinner.The smell of fresh made waffle cones is INSANE!!! I was extremely full from dinner but my friends convinced me that I had to try something. Of course, I gave in lol ‍. I ordered the lemon bar and wildberry lavender. Now, the small sample of my order that I did taste while there was amazing but my stomach was at capacity so I brought my ice cream home and can't wait to dive in it. We didn't have to wait long at all, but as we were leaving there were soooooo many people in line!!! It's worth the wait in my opinion and I'm assuming by the line so did everyone else.

Iced Molasses Gingerbread and seven layer bar scoop with Buttercrisp Waffle Wedges
Caroline K.

Phenomenal flavor options! Be sure to sample them because there are so many incredible choices! I LOVE their creativity in coming up with novel flavors that just simply aren't offered anywhere else. Their boldness and innovation is never disappointing. Even their sweet potato fall flavor was delicious!! (I know, it sounds gross but trust me) If you go in the evening or during the summer, expect a wait here but the line moves quickly. I recommend coming during the day and you'll move quickly through. The store is very small so you can't eat inside usually and you'll be waiting outside for most of the time which kinda stinks when trying to choose a flavor. But the inside is adorable and kept very clean once you make it inside. Good amount of seating options outside after you order. I appreciate the barstools they have immediately outside since the tables usually are full

Charli C.

Bright shop with fun, creative flavors. The ice cream tastes smooth and rich without feeling heavy.

Trio with brambleberry crisp, brown butter almond brittle, and gooey butter cake
Catherine F.

Delicious and creative ice cream flavors! I got the brambleberry crisp (i.e. oven-toasted oat streusel and a sweet-tart brambleberry jam of blackberries and blackcurrants layered throughout vanilla ice cream), brown butter almond brittle (i.e. brown-butter-almond candy crushed into buttercream ice cream), and gooey butter cake (i.e. cream cheese ice cream layered with crumbles of soft vanilla cake and swirls of made-from-scratch caramel-butterscotch sauce) in a waffle bowl. These three flavors are some of the most popular choices and made an excellent combination that was creamy, sweet, and rich. You're able to sample different flavors, and I like how they explained in detail what each flavor contains. Macy and all the workers had a great attitude, and it's cool how they make the waffle cones and bowls fresh in front of you. It makes the whole store and neighborhood smell so good.

Kathy K.

This ice shop located on the East End of Charlotte offers a nice variety of creamy desserts. They offer so many unique choices and flavors. They also have freshly made waffle cones. I had the Dairy-free Lemon Bar in a cup, standard $6.50. It was very refreshing and delicious.

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Reviews are largely positive. People highlight the creative flavor selection, creamy ice cream, and a pleasant atmosphere. Staff are generally friendly and helpful.

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Thanks for stopping in! Glad our ice cream hit the spot on a hot day!

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4 months ago

Great ice cream varieties and wonderful homemade waffle cone. Ice cream was awesome. Small place.

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1 year ago

Delicious ice cream in several different flavors. Friendly service and you can try flavors too

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I have literally been coming to Crave for over 15 years. I was a fan then and I'm still a fan now…read more I have a serious sweet tooth so I love that this dessert bar offers a variety of sweets for different pallets from the drinks to the cheesecakes and the cakes, I can always find something that I like. On this particular visit, I sat on the patio, which I had never done before, but it was nice and quiet and very relaxing on a Sunday evening. I ordered the cheesecake and it was garnished with caramel popcorn, which added a nice touch to look at, but the popcorn was stale so I don't really think it was necessary, but it did make the plate look pretty. The cheesecake was delicious. Couldn't finish it all, but I took it home and finished it the next day. Our server was great. She was very attentive, friendly, and gave good suggestions. Love Crave and I'll again and again.

I haven't been to this place in YEARS, due to several bad experiences that felt very much like…read moreblatant discrimination in the past. Truly. But a good friend of mine said that they go all the time and haven't had any issues and wanted to get me to try it again. So, we went on a Saturday evening around 6ish. We didn't necessarily have any issues getting in, but the hostess did say that her security might have an issue with the shirt my friend had on, even though he was very dressed up. It made me uncomfortable and seemed threatning almost. But she let us in and everything was fine. I don't understand why Crave always acts this way. But then when I walk in I see people of non-color dressed any kind of way, casual, etc. It just really rubs me the wrong way and for it to happen to me EVERY time I go, only leads me to one conclusion... So, anyway. We were there and we ordered hookah drinks and had a good time. Our server was super sweet and chill. She really saved the visit. I had a good time, but I most likely will not be back again.

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My ice cream cone was delicious! Soft serve is my favorite, but increasingly hard to find these…read moredays. I drove down to Plaza-Midwood on purpose, just to try the ice cream here, & so glad I did. I had not heard of ube ice cream previously, but the staff kindly gave me a (generous) free sample to try. (Ube is apparently best described as a Japanese sweet potato, but the flavor is more like custard, versus a traditional "American" sweet potato.) The purple ube ice cream was delicious on its own. It didn't taste like sweet potato at all, more just like a delicious, creamy, unique soft serve. I wouldn't hesitate to order a cone of just that next time. In the end yesterday though, I settled on ordering a cone of the ube-vanilla swirl, because I had been craving vanilla ice cream all day. It was wonderful. The cone was just as exciting as the filling. Not a traditional cone at all, the texture was more like a pancake, with a crispy exterior. Delicious! What made it even more unique & delectable was the cone was warm, as it was freshly made to order, just for me. The batter was poured into a special machine, & then slowly baked to perfection. (I'll admit, the wait time was definitely longer than expected, but after realizing what a special treat had, I didn't mind a bit.) The combination of warm cone with cold ice cream, & chewy/crunchy "pancake" texture juxtaposed with creamy soft serve, made this one of the most unique & mouthwatering desserts I've ever tried! The atmosphere isn't fancy, but it doesn't need to be. The location in Plaza-Midwood is great for grabbing a treat to enjoy while walking about town. I chose a fairly simple option, as I'm not really a "topping" kind of girl, but apparently there were all sorts of add-ins & sauces I could've chosen. Maybe next time will try some. One thing to note, eating it was a bit messy, so I recommend grabbing plenty of napkins! Finally, can I just add: a fish-shaped ice cream cone. How fun?!!

Nothing is overly sweet and they definitely do Japanese ice cream correctly…read more The inside is adorable and clean. One big down side of this place is the parking. It's located in Plaza Midwood so I usually have to walk a few blocks after searching for parking for at least 30 minutes. I guess it's a good way to burn off the calories you will be consuming. There is also a Vietnamese restaurant next door that this place share a wall (more like a window) with and we always creep on what the patrons at the restaurant are ordering. Overall, it's a great place to walk to and grab an ice cream or bubble tea.

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Jeni's Splendid Ice Creams - icecream - Updated October 2026

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