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Charlotte, NC

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Two Scoops Creamery Southend

4.4 (125 reviews)
Closed • 3:00 pm - 9:00 PM
Updated 3 weeks ago

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Recommended Reviews - Two Scoops Creamery Southend

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Leeza D.

Super friendly service. All the ice creams are house made. The exception is the Italian ice which they get shipped in from Philadelphia. I tried the butter pecan and the pralines and cream. Both are a favorite and I went with the pralines for its buttery lusciousness. I'm a little disappointed that they don't make their own waffle cones or have a nut topping. However, that is OK. Indoor seating available. Casual. Please come and create your own adventure.

Curtis Stone - The Realtor ®.

I've been a fan of Two Scoops since the early days and love seeing a Charlotte-born brand expand around the city.. but the South End location feels like a spot they either gave up on or never fully invested in. For a neighborhood like South End, I expect a higher level of fit and finish. Instead, it's dark, not particularly clean, and while the staff isn't rude, it's definitely not Chick-fil-A energy either. Being directly connected to Sabor, you'd think they'd tighten up the presentation and make this store a showcase for the brand. Instead, walking in feels like a rushed high-school project that's dragged on too long. The bummer is the ice cream is still great... flavors and mix-ins are why I've supported them from the start. I just leave disappointed because the space doesn't match the product or the potential. If the team upgrades lighting, cleanliness, and basic hospitality, this could be an easy five-star stop. As it stands: love the ice cream, underwhelmed by the experience.

Not the place for us.
Nathaniel C.

Came in to enjoy a treat with my family. I bought five ice cream cones for my kids, but since it was our first time, I hesitantly asked for a sample. Carter, the manager, didn't acknowledge my wife when she spoke but handed over a sample anyway. At that moment, I noticed a clear attitude, even though we had been nothing but polite and respectful. When one of my children asked for another sample, Carter abruptly told us there would be no more samples from that point forward. I had driven 51 miles to visit, and I was genuinely hurt by the uncalled-for and unwarranted behavior. I felt completely humiliated in front of my family. Though I could have made a scene, I chose instead to stay calm and simply asked for the manager's name. It's painful to be treated this way--possibly because of the color of my skin or because of Carter's outlook toward people like me? I don't know what caused his tone, but it hurt. If it were up to me, I would have walked out and said "never mind" to the ice cream. But my kids, unaware of the situation--as children should be--just wanted to enjoy a simple treat. This establishment should be ashamed, or at the very least, someone should let Carter know that paying customers deserve the time to choose a flavor. And for the record, we didn't take long at all--we were hurrying and mindful of the customers behind us. It's a sad reflection of the world we live in. I do not recommend this place to families.

Keith S.

Two scoops has been my go to place for amazing ice cream. They h several locations and are continually expanding to new areas. They have a great selection of flavors and I've never had anything I didn't like. My favorite 8s their seasonal offering of not your mama's pumpkin pie. My other favorite is pistachio, but it's not always available, unfortunately. The staff is always super friendly and offers samples to help you decide what to get. I'm definitely looking forward to my next visit.

Krazy Kake flavour (vanilla ice cream, vanilla cake pieces, rainbow sprinkles)
Daniel L.

I walked a few miles around Uptown and Southend in the sun to prepare myself for an ice cream experience. Having scoured the options from Fourth Ward to Atherton Mill I selected this joint ahead of time based on the online menu. The online menu said the selection in the stores may vary so I had picked out several flavours that appealed to me, just so I had some backups as needed - hope for the best, prepare for the worst. I didn't want chocolate anything so obviously that limits your options. The Jeni's was nearby but I just went to the one in South Austin since I was there for bidness right before I came to CLT, so a local chain was far preferable to a national chain. When I walked in there was nobody in the ice cream portion of the store besides the cashier. I quickly noticed the paper thin curtain covering the wall to the adjacent Tex-Mex joint, so you get the full auditory melange of clinking silverware, drunk talking from the diners that had three many margaritas, and other miscellaneous restaurant noise like breaking glass from a dropped water chalice. That is just to say, you are essentially in a loud Tex-Mex restaurant but behind the "adult video section" type curtain if you are old enough to have ever been in that section of the video store before we all started borrowing Netflix logins from the weird horse girl that didn't mind sharing the one thing all men are thinking about when they hang with her: more episodes of Fauda. They had not a single flavour on my list of acceptables. D'oh! I regretted putting all of my eggs in this store's basket since I was not going to Jeni's again so soon and the gelato place back up the block towards Atherton was not open for the day yet, so I was a captive audience here if I wanted anything closely approximating ice creams. I ordered the krazy kake flavour. It was vanilla cake pieces, vanilla ice cream, and rainbow sprinkles. The consistency was anything but creamy, which was my first problem with the actual ice cream, having moved beyond the atmospheric gripes of the loud Tex-Mex through the curtain. As I spooned it out, chunks of the ice cream fell apart. Ice cream is not supposed to be chunks only lightly fused together like a mad science experiment where an ice cream arm (or perhaps a Québécois tooth of the ice cream monstrosity) falls off randomly from the cup in a solid chunk. The taste was also strikingly bland. Vanilla is exceptional when it tastes like actual vanilla, there is a reason why it was an aristocratic spice for so long in human history that only kings and those sufficiently obsequious (obviously doing an Italian hand gesture here) to them got to taste the magnificence of vanilla. Meanwhile this ice cream right here was closer in taste to sitting on someone's lap whilst they thought of Ohio store brand vanilla, and that is all the flavour you were rationed for the month. I would say no on the ambiance and a hard no on the krazy kake flavour, so my personal experience was a one star so much that I moved on to the Golden Cow rather than as originally planned, come back here a second time to try another flavour from the online menu (which they obviously did not have in the store). After abandoning it for the taste and texture issues, I threw out more than half of my ice cream while I brainstormed how many times I could use 'Ohio' to devastating effect in a yelp review. I think this one sets a new record. But, your mileage may vary with one of the chocolate based options or if you like the blandest, oddly chunkiest, not-creamy ice cream possible in the guise of that krazy kake. If this was Mean Girls, that krazy kake would have a whole chapter in the burn book about her, not just a page. Just don't assume the online menu will have most (or all) flavours actually in the store - they tell you on the webpage the selection may vary, but the selection in-store was appreciably small compared to the breadth of the online menu. Imagine going to the Sephora at Atherton and instead of everything in-stock from Glow Recipe to Summer Fridays they only had Ohio store brand soap and told you that the selection varies from store to store - it is just not going to be as divine of an experience if your options are limited to simply what's left, rather than having your own choice among what originally looked to be many fine options whilst you were still browsing mein internets for flavour rankings.

Dayana V.

My sister and cousin came to visit, we happened to be uptown and decided to get some ice cream. The female employee was very friendly. I had the hazelnut Nutella ice cream, it was phenomenal.

Apple Pie and Chocolate Chip Cookie Dough

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Reviews are largely positive. People praise the variety of unique flavors, generous portions, and friendly, helpful staff. The shop is also seen as family-friendly.

Read the full review summary in the app

27 days ago

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Rich M.

Thank you Anna!!!!

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3 months ago

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Rich M.

Thank you Paul!!!!

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6 months ago

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4 months ago

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1 year ago

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2 months ago

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Rich M.

Thank you Shawna!!!!!

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11 months ago

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Rich M.

Thank you Tianna!!!!

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1 year ago

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2 years ago

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6 months ago

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7 months ago

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1 year ago

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1 year ago

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2 years ago

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7 months ago

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1 year ago

Friendly staff, great ice cream, nice variety of flavors & the new flavors are ALWAYS a hit... one of my fave local spots!

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1 year ago

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3 years ago

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5 years ago

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1 year ago

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2 years ago

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Rich M.

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1 year ago

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4 years ago

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4 years ago

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Rich M.

Thank you David!

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2 years ago

Delicious ice cream, tons of unique flavors, very friendly staff. Would definitely come here again!

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5 years ago

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Rich M.

Thank you Julie!

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4 years ago

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7 years ago

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4 years ago

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Rich M.

Thank you Adria!

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3 years ago

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Rich M.

Thank you Meg!!!! Sidney is a great asset to Two Scoops!

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4 years ago

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Rich M.

Thank you Lauren!

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1 year ago

Great ice cream, but hit or miss in terms of service. Also wish they had more seating

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7 years ago

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3 years ago

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5 years ago

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2 years ago

Great ice cream, a lot of flavor choices, seating at the window and a few tables. Good service.

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Page 1 of 4

Ask the Community - Two Scoops Creamery Southend

What vegan options do you have?

Hi Samantha, We have a cookies and cream vegan in.

Do they have sugarfree options readily in rotation?

Hi Kamilla, we usually have a sugar free water ice.

Don’t See Your Question? Ask Away!

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Two Scoops Creamery Southend - icecream - Updated October 2026

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