Two Scoops Creamery Southend
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Super friendly service. All the ice creams are house made. The exception is the Italian ice which they get shipped in from Philadelphia. I tried the butter pecan and the pralines and cream. Both are a favorite and I went with the pralines for its buttery lusciousness. I'm a little disappointed that they don't make their own waffle cones or have a nut topping. However, that is OK. Indoor seating available. Casual. Please come and create your own adventure.
I've been a fan of Two Scoops since the early days and love seeing a Charlotte-born brand expand around the city.. but the South End location feels like a spot they either gave up on or never fully invested in. For a neighborhood like South End, I expect a higher level of fit and finish. Instead, it's dark, not particularly clean, and while the staff isn't rude, it's definitely not Chick-fil-A energy either. Being directly connected to Sabor, you'd think they'd tighten up the presentation and make this store a showcase for the brand. Instead, walking in feels like a rushed high-school project that's dragged on too long. The bummer is the ice cream is still great... flavors and mix-ins are why I've supported them from the start. I just leave disappointed because the space doesn't match the product or the potential. If the team upgrades lighting, cleanliness, and basic hospitality, this could be an easy five-star stop. As it stands: love the ice cream, underwhelmed by the experience.
Came in to enjoy a treat with my family. I bought five ice cream cones for my kids, but since it was our first time, I hesitantly asked for a sample. Carter, the manager, didn't acknowledge my wife when she spoke but handed over a sample anyway. At that moment, I noticed a clear attitude, even though we had been nothing but polite and respectful. When one of my children asked for another sample, Carter abruptly told us there would be no more samples from that point forward. I had driven 51 miles to visit, and I was genuinely hurt by the uncalled-for and unwarranted behavior. I felt completely humiliated in front of my family. Though I could have made a scene, I chose instead to stay calm and simply asked for the manager's name. It's painful to be treated this way--possibly because of the color of my skin or because of Carter's outlook toward people like me? I don't know what caused his tone, but it hurt. If it were up to me, I would have walked out and said "never mind" to the ice cream. But my kids, unaware of the situation--as children should be--just wanted to enjoy a simple treat. This establishment should be ashamed, or at the very least, someone should let Carter know that paying customers deserve the time to choose a flavor. And for the record, we didn't take long at all--we were hurrying and mindful of the customers behind us. It's a sad reflection of the world we live in. I do not recommend this place to families.
Two scoops has been my go to place for amazing ice cream. They h several locations and are continually expanding to new areas. They have a great selection of flavors and I've never had anything I didn't like. My favorite 8s their seasonal offering of not your mama's pumpkin pie. My other favorite is pistachio, but it's not always available, unfortunately. The staff is always super friendly and offers samples to help you decide what to get. I'm definitely looking forward to my next visit.
I walked a few miles around Uptown and Southend in the sun to prepare myself for an ice cream experience. Having scoured the options from Fourth Ward to Atherton Mill I selected this joint ahead of time based on the online menu. The online menu said the selection in the stores may vary so I had picked out several flavours that appealed to me, just so I had some backups as needed - hope for the best, prepare for the worst. I didn't want chocolate anything so obviously that limits your options. The Jeni's was nearby but I just went to the one in South Austin since I was there for bidness right before I came to CLT, so a local chain was far preferable to a national chain. When I walked in there was nobody in the ice cream portion of the store besides the cashier. I quickly noticed the paper thin curtain covering the wall to the adjacent Tex-Mex joint, so you get the full auditory melange of clinking silverware, drunk talking from the diners that had three many margaritas, and other miscellaneous restaurant noise like breaking glass from a dropped water chalice. That is just to say, you are essentially in a loud Tex-Mex restaurant but behind the "adult video section" type curtain if you are old enough to have ever been in that section of the video store before we all started borrowing Netflix logins from the weird horse girl that didn't mind sharing the one thing all men are thinking about when they hang with her: more episodes of Fauda. They had not a single flavour on my list of acceptables. D'oh! I regretted putting all of my eggs in this store's basket since I was not going to Jeni's again so soon and the gelato place back up the block towards Atherton was not open for the day yet, so I was a captive audience here if I wanted anything closely approximating ice creams. I ordered the krazy kake flavour. It was vanilla cake pieces, vanilla ice cream, and rainbow sprinkles. The consistency was anything but creamy, which was my first problem with the actual ice cream, having moved beyond the atmospheric gripes of the loud Tex-Mex through the curtain. As I spooned it out, chunks of the ice cream fell apart. Ice cream is not supposed to be chunks only lightly fused together like a mad science experiment where an ice cream arm (or perhaps a Québécois tooth of the ice cream monstrosity) falls off randomly from the cup in a solid chunk. The taste was also strikingly bland. Vanilla is exceptional when it tastes like actual vanilla, there is a reason why it was an aristocratic spice for so long in human history that only kings and those sufficiently obsequious (obviously doing an Italian hand gesture here) to them got to taste the magnificence of vanilla. Meanwhile this ice cream right here was closer in taste to sitting on someone's lap whilst they thought of Ohio store brand vanilla, and that is all the flavour you were rationed for the month. I would say no on the ambiance and a hard no on the krazy kake flavour, so my personal experience was a one star so much that I moved on to the Golden Cow rather than as originally planned, come back here a second time to try another flavour from the online menu (which they obviously did not have in the store). After abandoning it for the taste and texture issues, I threw out more than half of my ice cream while I brainstormed how many times I could use 'Ohio' to devastating effect in a yelp review. I think this one sets a new record. But, your mileage may vary with one of the chocolate based options or if you like the blandest, oddly chunkiest, not-creamy ice cream possible in the guise of that krazy kake. If this was Mean Girls, that krazy kake would have a whole chapter in the burn book about her, not just a page. Just don't assume the online menu will have most (or all) flavours actually in the store - they tell you on the webpage the selection may vary, but the selection in-store was appreciably small compared to the breadth of the online menu. Imagine going to the Sephora at Atherton and instead of everything in-stock from Glow Recipe to Summer Fridays they only had Ohio store brand soap and told you that the selection varies from store to store - it is just not going to be as divine of an experience if your options are limited to simply what's left, rather than having your own choice among what originally looked to be many fine options whilst you were still browsing mein internets for flavour rankings.
My sister and cousin came to visit, we happened to be uptown and decided to get some ice cream. The female employee was very friendly. I had the hazelnut Nutella ice cream, it was phenomenal.
Nothing beats homemade ice cream, especially when they have such amazing flavors. Its also in a very cute area of South End where you can sit outside and people watch, or walk around and go to local stores nearby. read more
Business owner information
Rich M.
Thank you Anna!!!!
Was craving something sweet after dinner and rolled up on this fine establishment. I was taken aback and felt a bit overwhelmed initially with all the unique flavors that are available. Now I'm an ice lover and I just couldn't come to decide on what I wanted to after selecting the foul ball (chocolate cake batter) flavor, I asked for help on another flavor that paired well. The server suggested German chocolate cake which turned out to be a good dose of double chocolate. Each flavor was distinctly different and worked well together. I was overall pleased and would definitely consider this to be the premier business, based on flavor choices, to get ice cream in the Charlotte area read more
Business owner information
Rich M.
Thank you Paul!!!!
4 months ago
Super friendly service. All the ice creams are house made. The exception is the Italian ice which they get shipped in from Philadelphia. I tried the butter pecan and the pralines and cream. Both are a favorite and I went with the pralines for its buttery lusciousness. I'm a little disappointed that they don't make their own waffle cones or have a nut topping. However, that is OK. Indoor seating available. Casual. Please come and create your own adventure. read more
1 year ago
I've been a fan of Two Scoops since the early days and love seeing a Charlotte-born brand expand around the city.. but the South End location feels like a spot they either gave up on or never fully invested in. For a neighborhood like South End, I expect a higher level of fit and finish. Instead, it's dark, not particularly clean, and while the staff isn't rude, it's definitely not Chick-fil-A energy either. Being directly connected to Sabor, you'd think they'd tighten up the presentation and make this store a showcase for the brand. Instead, walking in feels like a rushed high-school project that's dragged on too long. The bummer is the ice cream is still great... flavors and mix-ins are why I've supported them from the start. I just leave disappointed because the space doesn't match the product or the potential. If the team upgrades lighting, cleanliness, and basic hospitality, this could be an easy five-star stop. As it stands: love the ice cream, underwhelmed by the experience. read more
1 year ago
Came in to enjoy a treat with my family. I bought five ice cream cones for my kids, but since it was our first time, I hesitantly asked for a sample. Carter, the manager, didn't acknowledge my wife when she spoke but handed over a sample anyway. At that moment, I noticed a clear attitude, even though we had been nothing but polite and respectful. When one of my children asked for another sample, Carter abruptly told us there would be no more samples from that point forward. I had driven 51 miles to visit, and I was genuinely hurt by the uncalled-for and unwarranted behavior. I felt completely humiliated in front of my family. Though I could have made a scene, I chose instead to stay calm and simply asked for the manager's name. It's painful to be treated this way--possibly because of the color of my skin or because of Carter's outlook toward people like me? I don't know what caused his tone, but it hurt. If it were up to me, I would have walked out and said "never mind" to the ice cream. But my kids, unaware of the situation--as children should be--just wanted to enjoy a simple treat. This establishment should be ashamed, or at the very least, someone should let Carter know that paying customers deserve the time to choose a flavor. And for the record, we didn't take long at all--we were hurrying and mindful of the customers behind us. It's a sad reflection of the world we live in. I do not recommend this place to families. read more
Two scoops has been my go to place for amazing ice cream. They h several locations and are continually expanding to new areas. They have a great selection of flavors and I've never had anything I didn't like. My favorite 8s their seasonal offering of not your mama's pumpkin pie. My other favorite is pistachio, but it's not always available, unfortunately. The staff is always super friendly and offers samples to help you decide what to get. I'm definitely looking forward to my next visit. read more
7 months ago
1 year ago
1 year ago
I walked a few miles around Uptown and Southend in the sun to prepare myself for an ice cream experience. Having scoured the options from Fourth Ward to Atherton Mill I selected this joint ahead of time based on the online menu. The online menu said the selection in the stores may vary so I had picked out several flavours that appealed to me, just so I had some backups as needed - hope for the best, prepare for the worst. I didn't want chocolate anything so obviously that limits your options. The Jeni's was nearby but I just went to the one in South Austin since I was there for bidness right before I came to CLT, so a local chain was far preferable to a national chain. When I walked in there was nobody in the ice cream portion of the store besides the cashier. I quickly noticed the paper thin curtain covering the wall to the adjacent Tex-Mex joint, so you get the full auditory melange of clinking silverware, drunk talking from the diners that had three many margaritas, and other miscellaneous restaurant noise like breaking glass from a dropped water chalice. That is just to say, you are essentially in a loud Tex-Mex restaurant but behind the "adult video section" type curtain if you are old enough to have ever been in that section of the video store before we all started borrowing Netflix logins from the weird horse girl that didn't mind sharing the one thing all men are thinking about when they hang with her: more episodes of Fauda. They had not a single flavour on my list of acceptables. D'oh! I regretted putting all of my eggs in this store's basket since I was not going to Jeni's again so soon and the gelato place back up the block towards Atherton was not open for the day yet, so I was a captive audience here if I wanted anything closely approximating ice creams. I ordered the krazy kake flavour. It was vanilla cake pieces, vanilla ice cream, and rainbow sprinkles. The consistency was anything but creamy, which was my first problem with the actual ice cream, having moved beyond the atmospheric gripes of the loud Tex-Mex through the curtain. As I spooned it out, chunks of the ice cream fell apart. Ice cream is not supposed to be chunks only lightly fused together like a mad science experiment where an ice cream arm (or perhaps a Québécois tooth of the ice cream monstrosity) falls off randomly from the cup in a solid chunk. The taste was also strikingly bland. Vanilla is exceptional when it tastes like actual vanilla, there is a reason why it was an aristocratic spice for so long in human history that only kings and those sufficiently obsequious (obviously doing an Italian hand gesture here) to them got to taste the magnificence of vanilla. Meanwhile this ice cream right here was closer in taste to sitting on someone's lap whilst they thought of Ohio store brand vanilla, and that is all the flavour you were rationed for the month. I would say no on the ambiance and a hard no on the krazy kake flavour, so my personal experience was a one star so much that I moved on to the Golden Cow rather than as originally planned, come back here a second time to try another flavour from the online menu (which they obviously did not have in the store). After abandoning it for the taste and texture issues, I threw out more than half of my ice cream while I brainstormed how many times I could use 'Ohio' to devastating effect in a yelp review. I think this one sets a new record. But, your mileage may vary with one of the chocolate based options or if you like the blandest, oddly chunkiest, not-creamy ice cream possible in the guise of that krazy kake. If this was Mean Girls, that krazy kake would have a whole chapter in the burn book about her, not just a page. Just don't assume the online menu will have most (or all) flavours actually in the store - they tell you on the webpage the selection may vary, but the selection in-store was appreciably small compared to the breadth of the online menu. Imagine going to the Sephora at Atherton and instead of everything in-stock from Glow Recipe to Summer Fridays they only had Ohio store brand soap and told you that the selection varies from store to store - it is just not going to be as divine of an experience if your options are limited to simply what's left, rather than having your own choice among what originally looked to be many fine options whilst you were still browsing mein internets for flavour rankings. read more
6 months ago
1 year ago
1 year ago
1 year ago
We went at 10:30 pm on a Friday and it was packed. Carter, who served the ice cream, was working alone but he was so great and patient. We appreciate you, Carter! You can get a single scoop, but you can split it between 2 flavors! I got the Apple Pie, which is only available in July. I liked the flavor, but the graham cracker crust crumbles were a little hard. I also got Chocolate Chip Cookie Dough, which came with a lot of cookie dough pieces! Everyone else enjoyed their flavors. I would definitely go back! read more
1 year ago
2 years ago
Business owner information
Rich M.
Hi Jackira,…
1 year ago
1 year ago
2 years ago
Ice cream is the best! The guy helping us was super friendly and knowledgeable. Great positive vibes! Highly recommend for anyone visiting the south end! read more
We stopped here after dinner (the line at Jeni's was too long) and I am very glad that we did! I love the unique flavors they have at this place. I'm not talking like Chocolate Raspberry Matcha but more like things you actually want to eat with cool names (Vanilla with M&M's titled Marky Mark). There was only one person working here at 9PM on a Sunday, which seemed kind of like an oversight. However, the service was quick and the line moved fast. We got three scoops but had her out it in a pint carton so we could take it home. She happily obliged. Jeni's is not even a Charlotte brand. If you want local ice cream from cows at a local creamery, go to Two Scoops! You will not be disappointed! read more
Business owner information
Rich M.
Thank you David!
4 years ago
Get between my wife and my daughter, and ice cream? Nope, not gonna happen. They demanded dessert and we headed to Two Scoops. Great service and a lovely selection of ice creams. Nothing for the keto diet, but that's okay. I had one bite of my wife's Rum Raisin and it was excellent. Creamy, loaded in raisins and definite rum flavor. Clean and neat little shop with a few tables. An open doorway to Sabor for street tacos and the like. Good stuff! [Review 12377 overall, 2163 of 2019.] read more
Stopped by on a Saturday evening (8:30 pm) and restaurant was completely empty. After about 15 minutes it was packed! Employee was friendly and supplied samples as it was my first visit. I tried the cookie monster (1 scoop). It was good, not too sweet! You will have blue lips/tongue with this ice cream. This was a cute spot. read more
Business owner information
Rich M.
Thank you Adria!
3 years ago
We LOVED our ice cream cake from Two Scoops! Sidney was awesome to work with and made sure our order was perfect. We asked for our cake to be reminiscent of a 90s styrofoam cup, and they nailed the colors perfectly! read more
Business owner information
Rich M.
Thank you Meg!!!! Sidney is a great asset to Two Scoops!
My best friend loves ice cream just as much as I do so this place was a must try. Inside the shop is nice and cozy if you'd like to sit and eat your ice cream. They even have small tables for the kiddies. They also play good music or at least when I was there. Name an ice cream shop where you can hear 00's R&B! Anyways, I couldn't decided what I wanted so I bought two scoops of fruity pebble's ice cream and a kids berry sorbet! They were both really good and I'd definitely try them again. I wish the fruity pebble's had a stronger fruity pebble's flavor so the vanilla bites still taste like fruity pebble's (clearly I'm being picky lol). The sorbet was refreshing and not too sweet! Both cups with tip I believe we're about ~9 which isn't too bad. The only downside can be parking but I guess being in the Southend it's expected. Overall, a cute place and a must try for my ice cream lovers! read more
Business owner information
Rich M.
Thank you Lauren!
1 year ago
So again, we were in a mile-long line for Jeni's Splendid Ice Cream...and my impatient husband was having a hissy fit over the wait. Well, this girl in line heard us, and recommended Two Scoops, saying it was just several blocks up the street. Well, thanks to her, we discovered this great, faster alternative! There were only 2 people in line (what a relief!), and while the ice cream flavors might not have been as creative as Jeni's, they tasted just as good! To match the name of the creamy, I figured I should get two scoops...so I tried the "Batter Up" and "Toasted Coconut" on a Waffle Cone. Both Yummy!! Anyway, so glad I decided to take the girl's tip and try this joint instead of waiting in line for Jeni's for some ridiculous 30 minutes! read more
Little local place in south end, nothing fancy but just really good ice cream. I loved how it was a no frills kinda place. A white board of the flavors, and the freezers which contained them was basically the store. I got the orange sorbet, unusually creamy for a sorbet, but really good, I loved that it wasn't so sweet, and the tartness really came through more. We had had the salted caramel which was very much richer but also really good, lots of caramel ribbon in this ! Also the blueberry cheesecake, wow so good. Nice bits of cheesecake, again not really overly sweet, my friend had it in a waffle cone, which really nice and crunchy . Great little afternoon treat . Loved that it was a local place too. Happening busy spot on a Sunday afternoon! read more
2 years ago
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Ask the Community - Two Scoops Creamery Southend
What vegan options do you have?
Hi Samantha, We have a cookies and cream vegan in.
Do they have sugarfree options readily in rotation?
Hi Kamilla, we usually have a sugar free water ice.
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