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    Insomnia Cookies

    3.1 (133 reviews)
    Open 11:00 am - 3:00 AM (Next day)
    Updated 3 months ago

    Order Insomnia Cookies Takeout or Delivery

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    The grease soaks through the bag in seconds. Don't walk around with this cookie tucked into your pocket or purse (or prison purse)
    Daniel L.

    It may feel like I went out of my way to drag a business for a sub-$5 purchase but I was really looking forward to this cookie to brighten my day, so this was not an emotional-support-cookie experience and I think we should all be a little more honest about things that let us down, call it my everyday-Festivus with more festive airing of grievances. If you just want a cookie, you are going to have a different experience than me. But if you have it built up in your mind that this is an emotional-support-cookie, then you are also going to be right back here with your own dour one star review of this joint as soon as you can get back to the public library computers. This location of the chain was located on the second floor of the Trade St open air mall anchored by the Bowlero, which is bowling mixed with Mountain Dew. As I rode the escalator up I expected it to be cookie time, post-haste. As all the best media you can consume these days (like Brightburn) my dream quickly turned into a nightmare. It was a gentle enough transition at first, but at a certain point you really need to hold on to your hat, Margaret. As I walked in the only worker in sight was arguing with the only customer at the till, and it had a very boyfriend/girlfriend type of vibe to this particular argument. When I walked in it felt like all of the air went out of the room. The gentlesir quickly stomped out. I ordered a matcha cookie, whilst the cashier had that look shooting daggers at you like she wants you to leave, simply for you existing in her approximate vicinity while she was going through something. I should have read more into the look as divine phenomena or a warning to more tightly clutch my Hello Kitty backpack and run back out the other way; but I really wanted that matcha cookie. A few weeks ago in YVR I had an incredible matcha cheesecake donut from the legendary Lee's Donuts of Granville, which unlocked new matcha-in-foods potential for the rest of my life. This matcha cookie was supposed to match that energy from Granville. I had other bidness in CLT besides this cookie but this cookie was at the top of my list for personal stuff, so it was of-importance to my travel diary, rather than bumbling in off of the street just needing a jolt of sugar to continue on about my other bidness nearby. The cookie was small, which was merciful once you taste it so you will not be too wasteful once it immediately hits the rubbish bin. It was slightly larger than a Chips Ahoy in circumference. It was also dense. Very greasy, it soaked the paper sleeve as I walked less than five minutes back to my hotel room just in time for the terrible first bite to briefly ruin the beginning of a Rick & Morty episode. One bite cookie review: it has no smell which is odd for a cookie since cookie aromas are everything if you have ever visited a Levain; it tastes like dirt, which is not a good thing as far as this non-worm reviewer is concerned; and it has the consistency of hard-packed sand from the beach. Whichever daedric entity did this to besmirch the good name of cookie-kind everywhere (from my Simon-logic Oreos to my Arthur James Seuss doubles at Levain) committed a war crime on all cookiehood. This cookie is literally so bad I don't see how Insomnia became a chain out of it, unless there is a market demographic that likes a smell-less, sandy consistency, cookie that tastes of dirt. Charlotte elevated Bojangles into a national chain normal people actually want to eat at; your average Charlottian (Charlottini?) has to have common sense when it comes to food, so what happened here? Service was terrible. No ambiance. The worst cookie I have ever had one bite of and instantly binned the rest, banishing this monstrosity to the shadow realm far away from the finer cookies that occupy space in my life like the Halloween Oreos, the double at Levain, and miscellaneous. Charlotte is a beautiful city so you don't want anyone to judge the city and the people on a single experience here. But come here if you hate good, beautiful smelling cookies and want to torture yourself. Pretty sure Taylor Swift's Tortured Poets Department is about the time she ate a cookie at this dreadful shop of cookie tortures and likewise she regretted it, nay even felt tortured over the experience, even though it cost less than a sawbuck.

    Cookie with two scoops
    Martha R.

    Location is one of the few remaining open store fronts in epic center. It's a pricey cookie but served warm and tastes good. The ice cream wasn't overly special but did add more flavor to the experience. Inside is small with only 4 stools at a single top bar by the entrance to eat within the store.

    quite possibly the same day...
    Daniel P.

    so we were down to the epicenter waiting to get into the bowl-a-rama when I got a hankering for a really spendy cookie, luckily Insomnia was nearby to take care of that! I ambled over to have a look at the display case and menu board and opted for the four dollar choco-chunko and headed back into the heat with my prize which rapidly became a melty mess of chocolate smears inside the cookie pouch... the fun-zone was a shambles when we arrived so while mr. matthews made a few phone calls I cleared off a table and chair to sample my goods. I am confident that in its original form and venue the cookie was of high quality and quite delicious, in its current state of disrepair amid jumble and debris it would rightly considered frivolous (but still delicious) and so, alas, I must look elsewhere for a more cost effective sweetnesses.

    Chantel B.

    These cookies are really good . The store itself is nice and clean... and obviously smells delicious. I thought the milk was too overpriced though.... almost 4 dollars for 1-2 dollar bottle of milk but I get it. Anyway, it's not somewhere I'll frequent often but I'll stop in from time to time to grab a chocolate chip cookie . Also, The staff didn't really greet us. Maybe they had a long day.

    Waiting .

    First of all horrific service.The workers are moving like SNAILS.They don't look at you or ask to take your orders. Besides having to wait in line they take my order wrong .For 12 simple cookies I didn't ask for they took 1hour to come out and she clarified it would've 12 minutes!!! IS THW WAIT WORTH IT ????MOST DEFINITELY NOT! They have no public restrooms so

    Snickerdoodle cookie with blueberry cream pie ice cream

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    11 months ago

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    6 months ago

    Came in kinda late but they are open until way late. Cookies weren't as of good quality this go round especially the snickerdoodle.

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    2 years ago

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    3 months ago

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    1 year ago

    I was up late one night had a sweet tooth went downtown to insomnia cookies staff was pretty cool cookies were amazing

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    3 years ago

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    2 years ago

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    1 year ago

    Quality and size is now disappointing. Cookies had an odd chemical smell to them and were much smaller than previous.

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    1 year ago

    Fresh cookies and ice cream, bright and open space inside quick and fast service, just bad parking setup.

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    6 months ago

    great service fro the front staff. cookies were amazing i would try it again i Would tell my friend about it

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    3 years ago

    Hours are wrong. Walked over to find them closed at 11. Ran into another couple who did the same. Never fun when that happens

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    1 year ago

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    3 years ago

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    7 years ago

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    4 years ago

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    3 years ago

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    2 years ago

    excited to try this place, but customer service was trash. These people are so rude every single one of them never go back again.

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    3 years ago

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    9 years ago

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    7 years ago

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    4 years ago

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    2 years ago

    Didn't even look at us when we came up to cash register. As a matter of fact...didn't say a word. Better service would be a better cookie.

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    7 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    The cookies are not very good. Snickerdoodle tasted funny and were under cooked. Not ordering from this place anymore!

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    Page 1 of 4

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    La Belle Helene - Beef bourginon

    La Belle Helene

    3.9(626 reviews)
    0.2 miUptown
    $$$

    Steak Frites (5/5): The steak was well seasoned and well cooked. Lots of flavor but maybe just a…read morebit tough (that might've been because it was ordered medium though). The fries were battered and very crispy. These are the best kind! Complimentary Puff Pastry (4/5): These had the flavor of the bread at Brazilian steakhouses but with a different texture. The pastry was crumbly and there was a chilled gruyere mousse inside. Nice way to start the meal. French Onion Soup (3/5): Thick soup with lots of flavor. A little too sweet and tangy for me. I liked how much cheese there was on top. Duck A L'Orange (3/5): The duck wasn't that great. The skin wasn't crispy and it was a little too gamey. There was also very little meat in general. The orange sauce was runnier than I expected and very subtle. Good amount of potatoes and green beans which were solid. La Ricane (4/5): Reminded me of a Snickers ice cream bar but instead of ice cream it was a fluffy nougat. Good, but hard to justify the price when the ice cream version from the store is better and much cheaper haha Complimentary Madeleine (3/5): Nice that they gave these out at the end of the meal! Soft and bready with a light lemon flavor. RATING SYSTEM 5 - Great (Need to get this again) 4 - Good (Would get this again) 3 - Ok (Might give this another shot) 2 - Not Good (Won't get this again) 1 - Bad (Telling people to avoid this)

    Went in for quick drinks before the game! We had a fabulous time with the sweetest bartender! We…read moreordered a Supernova and a L'erreuer de Perséphone. Both drinks were refreshing and well made! The L'erreuer de Perséphone is a tequila based drink that has grapefruit, lime, cinnamon, and pomegranate. The Supernova is a gin based drink with house made lemonade, butterfly pea tea, elderflower, and lavender. (It was fun to watch her add the elderflower/lavender purple syrup to the top of the drink). The sweet bartender realized I was taking pictures and gave me a rosemary garnish and lemon twirl. The attention to detail was so kind. The atmosphere cannot be beat here. So far, La Belle Helene is my favorite to visit. The grand ceilings, stunning light, florals, and clean environment truly transport you. It is an elevated and upscale experience that truly makes me feel so special that I get to spend time in their space. I look forward to visiting again!

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    La Belle Helene - Lovely! Felt good walking in

    Lovely! Felt good walking in

    La Belle Helene - Perfectly cooked mussels

    Perfectly cooked mussels

    La Belle Helene - L'erreur de Persephone (back) and Supernova (front)

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    L'erreur de Persephone (back) and Supernova (front)

    Tiff's Treats - UPTOWN CHARLOTTE - Inside

    Tiff's Treats - UPTOWN CHARLOTTE

    4.4(51 reviews)
    0.4 miUptown

    Popped in yesterday to pick up a Too Good To Go and enjoyed a dozen of their classic cookies -…read morechocolate chip, peanut butter, oatmeal raisin, etc. It's a small shop on the first floor of a business center in downtown Charlotte. Since we were only running in and out, we just parked a block ahead on the street. The storefront is bright, open and clean, but there's no seating, so you have to take it to go which isn't a big deal since we were on our way to a book club anyway. Service was pleasant and quick, and you can't beat the value (12 cookies for $8 instead of $24). We will have a few to enjoy over the weekend now. I would definitely return. @azfitfoodfun

    Every time I passed by I wanted to stop but didn't feel like figuring out parking. Well don't be…read morelike me, they are attached to a parking garage and validate your ticket. The smell when you walk in is amazing! We were greeted and immediately assisted with picking out our dozen. ( We didn't intend to get so many but wanted to try them all) We got 1 Dozen Cookies (2 Double Chocolate Chip, 2 Peanut Butter Chocolate Chip, 2 Oatmeal Raisin, 2 Snickerdoodle, Oatmeal Chocolate Chip, Birthday Confetti). They were good... but none of the flavors really wowed us. Before checking out the employee made sure I signed up to get my reward points. If you try them sign up for the rewards you'll get deals on dozens. 4/6

    Photos
    Tiff's Treats - UPTOWN CHARLOTTE - Front counter

    Front counter

    Tiff's Treats - UPTOWN CHARLOTTE - The store

    The store

    Tiff's Treats - UPTOWN CHARLOTTE - Inside

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    Inside

    The Peach Cobbler Factory - Photo wall

    The Peach Cobbler Factory

    4.1(36 reviews)
    0.9 miMyers Park
    Locally owned & operated
    Minority-owned & operated

    After a great lunch, our family decided to stop by for dessert, and we're so glad we did. We…read moreordered two peach cobblers, a caramel apple cobbler, and a cinnamon roll, and everything was absolutely perfect. The cobblers came out piping hot and paired with the vanilla ice cream on the side, they were incredibly delicious and definitely something I'll be daydreaming about later. They were also playing great music over the speakers, which added to the atmosphere, and the service was fantastic. The employees offered great recommendations and were always attentive, anticipating what we needed. We would've included a photo of the food, but it disappeared faster than we expected . Do yourself a favor and bring your family here...you won't regret it.

    We came in with a group and ordered several samplers to share so we could try a variety of flavors…read more We already knew the banana pudding didn't include fresh bananas, which was totally fine with us going in. Overall, the experience was very mixed. We tried the OG, cheesecake, Butterfinger, bourbon praline, blackberry, blackberry peach cobbler, sweet potato and pralines, and peach cobbler flavors. The cobblers being served warm was definitely nice, and I'd say the cobblers were probably the best part of what we tried. They were decent, although they tasted more like canned fruit fillings than homemade cobbler. The banana puddings and ice cream were average at best -- not terrible, but nowhere near the best we've had. The main reason I'm writing this review is because of the bourbon praline flavor. All four people in our group had the same reaction that something tasted very off. Comments included: * "It tastes like refrigerator." * "Is there soy sauce in this?" * "Yuck, this tastes like teriyaki." * "It tastes like the nuts are rotten" It genuinely tasted spoiled or contaminated with another flavor that may have been stored next to it in the fridge. When we politely asked if we could return or exchange it because it tasted so bad, the employee working basically shrugged and told us they didn't like that flavor either. Looking back, when we first arrived and asked for recommendations, they didn't offer much guidance. Bathroom was clean - water was only served in bottles, that cost $3. The chairs outside were very uncomfortable. Overall: warm cobblers were nice, some flavors were okay, but nothing stood out as exceptional -- and the bourbon praline was honestly one of the worst dessert flavors any of us have tried, we threw it away.

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    The Peach Cobbler Factory
    The Peach Cobbler Factory
    The Peach Cobbler Factory - We have cobbler cookies.

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    We have cobbler cookies.

    Insomnia Cookies - desserts - Updated May 2026

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