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    Cold Stone Creamery

    3.1 (77 reviews)
    Closed 12:00 pm - 11:00 PM
    Updated 3 months ago

    Order Cold Stone Creamery Takeout or Delivery

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    Jonathan P.

    I was craving a sweet treat, so my friend and I decided to go to Cold Stone, and it did not disappoint at all! We were warmly greeted as soon as we entered the store, which was great and welcoming. The employees there are so sweet and friendly to every guest that walks in. I got their cookie dough flavor with Oreos as my topping, and it was so delicious-10/10! I highly recommend Cold Stone whenever you have a sweet treat craving.

    Kyla O.

    Worst cold stone I've ever been to. I was sooo looking forward to our date night ending with some yummy coldstone. I told the lady (a woman incapable of happiness and smiling) my two flavors and that I wanted a chocolate sprinkle bowl. She goes off and comes back with my bowl, I politely said I wanted topping mixed in as well. What did she do? Place a few on top. A whole day of excitement for this mediocre ice cream. My boyfriend asked for his order and she said "we don't do premium mixes." I'm sorry what? No way we found a coldstone that has an entire menu and they said they couldn't mix flavors. Her reasoning? She said "It's 9:30. We are basically closed" Ma'am, on a Friday night you are not basically closed. Or maybe, a crazy idea here, DONT WORK THERE. Laziness. That's what that is. He felt so uncomfy he wouldn't even speak up to ask for some toppings. He got a plain ice cream. Don't go here. The cash register lady was super nice but we were so done and our experience was ruined by this woman. I hope corporate looks to see who was working on May 2nd at 9:30 to see who this likely was.

    Toppings
    Neema B.

    This location has been here for years now. And while I do love Cold Stone and visit occasionally, this store could use a good deep cleaning and an even better facelift. I asked about the yogurt machines that have been dormant for years and are now an eye sore, and the store employee told me that they will soon be replaced with soft serve machines that have already been delivered. I saw the boxes sitting in the store near the counter. Another eyesore. I hope the owner puts some money into this place because clearly people love it. Still leaving my 4-star rating because I keep coming back.

    Butter pecan with yellow cake
    Mary P.

    The staff is very friend, the place is clean, they have a bench outdoor to enjoy the ice cream. I would come here again. I would recommend to family and friends.

    App is not easy to navigate if you're trying to order.
    Stacey A.

    Come here every week with my daughter. She loves cold stone ice cream. So of course for her birthday she wanted an ice cream cake from here. Unfortunately they could do everything she wanted but the icing. Only buttercream and she hates buttercream so she came up with a compromise. Cake elsewhere but order a quart of her favorite flavor. Finally took the time to learn more about their rewards program. Here's the deal: the app is horrible and still a work in progress. It wouldn't work right in the store, not even for the manager. Cold stone you are too large not to have worked out bugs in your app. Put your number in when you order to earn points. Don't try to order through the app. Not even worth the headache and you can't do everything anyway. BUT the quart of cake batter ice cream we bought with marshmallows mixed in was a hit! Made her so happy. This is literally the only flavor she gets when we come every week.

    Outside view with social distancing in place
    Vee H.

    Cold Stone Creamery has always been a favorite of mine, but due to the pandemic I'm very skeptical of the places I go to because not all businesses have social distancing measures in place. I am happy to say that Cold Stone Creamery was on point with posting and enforcing safety procedures for their staff and customers. They only allowed five people in the store at a time and the patrons outside had to wait six feet apart on markers. The only down-side to my visit was they didn't have as many flavors as they usually have so I had to settle for what was in stock.

    COVID messing up stock
    Kyle B.

    So I've never been a huge fan of Cold Stone. Always seemed overpriced to me, but they do have nice selections and we had a sweet tooth craving. Came on a Sunday afternoon. Due to Covid19 they have reduced hours from 5-9. I got a small watermelon sorbet and my wife got the Cheesecake Fantasy in a Like It size. When I checked in on Yelp, I received a 10% off my order when presented to an employer. I showed it to the cashier who said she never heard of it and she got her manager who said the same thing. He was very apprehensive to honor my discount. He did provide it to me, but with much attitude. With the pandemic we are in it is no time for attitudes when people come out their homes to spend money with you. I do not believe I will be returning to this location.

    Lameka S.

    I'm not a big ice cream lover but whenever we are in the area it is a must have for my son. He will forgo dinner for icecream. It is very exciting to see them mix in all of the extra goodies to make the icecream the absolute best. Oh and because I checked into Yelp we got 10% off of my bill. That was definitely a pleasant surprise. The icecream was so good I hate I didn't get my own cup to go....next time. The cashier didn't seem so friendly but it could have been due to a long night!!

    Mint ice cream (like it) with oreos and brownie

    This location is a always friendly and has fast service! I recently i found out you can get quarts and pints! i love the combination of Chocolate ice cream, Peanut butter squeeze,Caramel,Pretzel,and almonds!

    Coffee  & Cotton Candy
    Enid G.

    Took my son here few times & outside sitting with shade or sun display is nice to enjoy our ice cream each time!

    Founders favorite but subbed with red velvet
    Debra W.

    My man was like I know you want some ice cream, so go ahead and treat yourself. So this was all the coaxing I needed and off I walked into Cold Stone. I had not visited a Cold Stone in a couple of years and was actually looking forward to it. But I walked in and the store was not in the best presentable manner. It felt dingy and offputting. I was serviced fairly quickly, although there was not a person behind the counter when I walked in. I went with a favorite but made an adjustment to the flavor of the ice cream. My ice cream was creamy but it melted so fast. Much faster than I ever remember and this just turned me off. It was rich and sweet and definitely satiated my sweet tooth but it didn't make me feel happy. And shouldn't ice cream make us feel good. My son didn't have the same problem I had. He devoured his chocolate and gummy bears and was just as happy as can be. Not the worst, but there are other options in town that I just don't think I would come back.

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    18 days ago

    Best ice cream in the mallard creek area! Never disappointed with their cake batter icecream!

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    3 years ago

    Staff was so pleasing. Ice cream is always great quality. Loved the cake as well. Very clean & neat also.

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    3 years ago

    Both times I've been to this location they've been out of the Chocolate Silk... very disappointing...

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    4 years ago

    Although the lines are typically to the door, they always have a good attitude and the ice cream is always yummy!

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    Ask the Community - Cold Stone Creamery

    Seemingly Overzealous Ice Cream - Ube ice cream

    Seemingly Overzealous Ice Cream

    4.6(62 reviews)
    7.6 miNorth Charlotte

    The coconut caramel dark chocolate ice cream from Seemingly Overzealous at Camp North End was…read moreunreal Rich dark chocolate, subtle coconut, and little caramel notes that somehow all worked perfectly together. It felt indulgent without being overly sweet, and the texture was insanely creamy. One of those desserts that makes you immediately want another scoop. The staff are very friendly and will help you figure out the flavor you want! The art and the vibe inside the small ice cream shop is very cute and lively!

    This is a cute shop in Camp North End. We were there on a very busy Saturday but there was just a…read moreshort line for ice cream when we stopped in. The shop is very small, they have a good selection of flavors, and it is all dairy, egg, and gluten free. You honestly would never know! It tasted exactly how ice cream should. Great mouth feel, rich, but not sweet. We tried the chocolate with cookies and Oreo pieces and the mint chip. Very very tasty. Again, if they did not tell you this was dairy free, you could not tell at all. They offer tastes, you can get one or two scoops or waffle cones, or ice cream sandwiches, and I think you can ask for sprinkles. They have a friendly staff behind the counter. They are also cashless, so be sure to have a credit card here. I would definitely come back for another flavor, I was really wowed by this ice cream. If you are in Camp North End, stop in for a scoop.

    Photos
    Seemingly Overzealous Ice Cream - Chocolate chip mint

    Chocolate chip mint

    Seemingly Overzealous Ice Cream - Instagram: @telephonesmoothie

    Instagram: @telephonesmoothie

    Seemingly Overzealous Ice Cream - Easy to Please cup

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    Easy to Please cup

    Jeni's Splendid Ice Creams - Brown Butter Almond Brittle and House Coffee

    Jeni's Splendid Ice Creams

    4.5(543 reviews)
    10.4 miSouth End, Dilworth
    $$

    You could imagine my delight when I spotted a Jeni's in CHARLOTTE!? Of course we had to make a stop…read morein! Jeni's continues to offer really fun flavors made well and even in non-dairy options (hooray for vegan flavors!) It's always a conundrum when there's more than 1 vegan-friendly flavor for me but they weren't busy so I got to try all of them. Sadly I was only able to narrow it down to two flavors - banana dream pudding (I'm usually not into banana but this is GOOD!) and peppermint patty. It was a weird combo but it worked! Thankfully they had regular sugar cones so that was vegan-friendly as well. The bf had a waffle cone and filled it with cookies in cream. A splendid time was had. Five Stars. Always.

    5 stars, always and forever…read more I've been a long time fan of Jeni's and it is easily my favorite ice cream shop around. No matter how many new places pop up, nothing ever compares to the quality and creativity they bring to every single scoop. You can always taste the difference. The flavors are always so thoughtfully done, from the classics to the more unique combinations they come out with season by season. It's the kind of place where you end up trying something new every time and somehow it becomes your new favorite. The South End location is such a great spot too. They have seating both inside and outside which makes it perfect whether you want to sit and enjoy a sunny day or just take a quick break while you're out walking around. It always feels like a little reset in the middle of the day. And the team there truly makes the experience. Every time I go in, they are so kind, patient, and so beyond helpful when you're deciding between flavors which is not easy to do. You can tell they actually care This place never disappoints and is one of those spots I keep coming back to again and again. Absolute favorite.

    Photos
    Jeni's Splendid Ice Creams - 2 scoops

    2 scoops

    Jeni's Splendid Ice Creams - Dairy Free & Gluten Free

    Dairy Free & Gluten Free

    Jeni's Splendid Ice Creams

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    Two Scoops Creamery Plaza Midwood - Shipwrecked Ice Cream

    Two Scoops Creamery Plaza Midwood

    4.6(405 reviews)
    8.8 mi
    $$

    This is one of my favorite ice cream shops in Charlotte…read more Not only is it a local business, but it is also centrally located with free parking and a ton of delicious flavors, not to mention the instagrammable common areas with an awesome vibe and good service. 100% recommended.

    Edited to respond to the owner's comment below: one of their own employees told us the owner…read moreactively monitors the cameras and calls the towing company to have cars booted. So which version are customers supposed to believe? Regardless of who is saying what, the outcome is the same. They lost several customers yesterday, and we will not be returning after this experience. After talking to a lawyer, they believe this is predatory enforcement, and we will file a complaint with the North Carolina Attorney General's Consumer Protection Division and with the Better Business Bureau. Two Scoops Creamery on Central Avenue went from being one of our favorite spots to somewhere we will never return in less than a minute. We met up with a group of friends there today. Before grabbing ice cream, we briefly stopped into Sin City next door. As one of our friends was walking in, he noticed cars in the shared parking lot were actively being booted. We had been there maybe 15 minutes. Apparently, if you step into the neighboring business at all -- even if you're planning to purchase from Two Scoops immediately after -- they will boot your car and demand $275 to remove it. We spoke directly with the staff at Two Scoops and explained that we were simply meeting up and didn't realize stepping next door wasn't allowed. The response was essentially, "Too bad." There was no grace, no warning, no attempt at understanding -- just an immediate $275 penalty. It feels like an incredibly predatory and unethical practice, especially for loyal customers who intended to support the business. We didn't even stay for ice cream, and we won't be back.

    Photos
    Two Scoops Creamery Plaza Midwood - 3 to go pints of my favorite flavors

    3 to go pints of my favorite flavors

    Two Scoops Creamery Plaza Midwood - Mural

    Mural

    Two Scoops Creamery Plaza Midwood

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    Cold Stone Creamery - icecream - Updated May 2026

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