Hands down my favorite ice cream place! The service is always friendly, and they have a ton of…read moreflavors and options. Prices are extremely reasonable. My favorite is the Bears on the Beach - a fun sundae option with gummy bears. Definitely try it!

If you want cheap ice cream for the kids and wanna have a nice outdoor area to sit and eat it so no…read moreone stains ur car seats - this is the place, def pay for what they advertise though, trust me and just get a cheap cone of chocolate or vanilla, paying extra for anything fancy is not worth it(beside the frozen bananas maybe)

It was the perfect evening for ice cream and Andy's was just around the corner so we decided to…read moreswing by for a visit. Apparently so did everyone else in the area. The place was packed, the drive thru line was wrapped around the building and the customers were growing impatient waiting for their orders. We got in line and waited to place our order wondering if we made a mistake. It wasn't a very long wait until we were ablet to place our orders and even though Andy's was as busy as it was, the gentleman that took our order was really nice and patient. Long story but in the end that same gentleman singlehandedly finished taking orders, jumped into the back and caught all of the walk up orders up by hustling back and forth. There were three people working the drive thru and he, alone, was taking orders and filling them. I wish I had his name to give him the proper props. There was a long wait but given the hustle of this one employee I was okay with the wait. I ordered the triple chocolate concrete. They were out of cookie dough so I substituted for brownie. Overall it was a good choice for chocolate lovers. The ice cream is very smooth and their is not shortage of cookie dough or chocolate chips. Overall, a great place for a twist on ice cream. Great location and I will say this could have been a horrible experience had it not been for that one employee.

Staff from the Ballantyne location needs to educate them on correct portion sizes, how to provide…read morethe correct receipt, and how to professionally present themselves

Starting the summer out in same way as last year. Long…read more lines, inattentive counter help. If you are going to push kiosks at least have more than one.

Very friendly service. My first time being at a Brusters and it was only walk up offered. The guy…read morelet me know that this was one of the first locations that was started before the drive thru was introduced. This location is 25yrs old. One of my favorite ice cream shops Nice little cozy ambience

Love this place! The ice cream flavors are so good and the rotation never misses. Such friendly…read morestaff too!

Everything is 100% gluten free including the cones and baked goods!! I wish there was something…read moresimilar in our area. My non-Celiac family LOVED the gelato and cones. Be aware, on our most recent visit we arrived at 7:55 pm because the website said they closed at 9:00pm. While we were ordering, we were asked to hurry because they closed at 8:00. It may be worth calling ahead to verify if you are driving to the area specifically for Artisen.

Decided to stop here for an afternoon treat. Not busy at all. The lady behind the counter was super…read morefriendly and efficient. Not a lot of flavors to choose from but they do have their most popular flavors, strawberry, chocolate, vanilla, dulce de Leche, cookies and cream, etc. They have a lot of toppings to choose from, sprinkles, fudge, syrups, cereal, and gummies. Nice clean location. Wouldn't mind stopping by here again. Located beside a Starbucks so parking can get hectic during peak hours.

This location is super clean and the employees seem efficient and helpful. Kiddo got his…read moreusual--cotton candy and strawberry w popping bobas! Dad got cookies dough w snickers on top! Both enjoyed!!

Fooled by the ratings. I nearby and chose this spot for a quick ice cream drop it. It was busy…read more I didn't really see a flavor like cookies n cream but was suggested Cookie Monster. At first taste, I was turnt off. Barely any taste and felt chalky. I went jn a store right after tasting it. Pricey. I could care less if it melted or not. Meh...

I usually go to the Park Rd location, but was excited to find this shop in South CLT! Great ice…read morecream and customer service

Wanted to bump up my 5 star rating! This place is such a gem. The service is quick and the treats…read moreare amazing. There is also a patio outside you can sit on!

I came here for the first time to get my son something after church. The guy at the window was less…read morethan helpful after I told him this was my first time and I was not sure how to order. I just picked something and left. Apparently they don't need my business so they won't get my business.

DQ ice cream is my favorite this store is lovely and I have never had bad service would recommend…read morecoming here

I didn't give 4 stars because the service at this location is hit or miss. I stopped by on Tuesday,…read more03-19-24 to enjoy a free cone. There was a line, but I didn't have to wait too long. Another time I dropped in thinking I'd try something that was advertised on TV only to find out it wasn't available at this location. A young Black male was serving me when I ordered a hot dog, Lay's chips, & a blizzard. I was given my blizzard and a bag. I got to the car & noticed only the hot dog was in the bag. I went back in & said I didn't get my chips. He said, "Lay's, right?" and tossed the bag of chips on the counter. Not the best way to recover from an error.

Took our baby girl for her first ice cream experience! We also had a BOGO free waffle cone and the…read moreladies were so helpful with awesome recommendations!

Great ice cream. Some of the best chocolate chip I've ever had…read more Crappy spoons. Get better spoons and I'll give you 5 stars.

Ube Matcha Soft Serve?! YES!!! It was exactly as I imagined…read moreand I highly recommend tryi g it. It was a great way to end a meal. I only which we had more time to try other drinks.

I stopped by while in the Arboretum. I've just started sampling matcha in different beverages and…read morefood. This was a first and I was pleasantly surprised. I don't eat much sweet desserts and this was a very refreshing treat. Cold, smooth flavorful and a pleasant taste. I'm glad I stopped by. I really like this place!