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    Master Lee Moving

    4.5 (178 reviews)
    Closed 7:30 am - 9:30 pm

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    Services - Master Lee Moving

    In-state moving

    Out-of-state moving

    Packing

    2 More Services

    Packing supply sales

    Unpacking

    Master Lee Moving Photos

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    Recommended Reviews - Master Lee Moving

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    This is one of the examples of how they dumped the things in the rooms
    Apurva T.

    Your crew did not ask for any instructions even when I was proactively asking them to position things. I am not sure how you can justify this behavior and charge exorbitant mandatory tips As an example, they threw rugs around randomly. When I asked them to adjust positioning of my seating and carpet they were pulling carpet with furniture without moving sofa out of carpet! I have to say it's unprofessional touch and I was just glad none of furniture or walls were damaged About your point on making 2 trips, your guys did not offer making 2 trips at all and denied taking the rest of stuff that could not fit

    We used Master lee mover couple of times. This time we had very bad experience . We hired Master lee mover but we got New Joy Moving Company , not sure if both are sister company. We were forced to take 3 people as we had a piano to move. They said they will send us professional piano mover. So first for Piano , the mover were spending more than 30 min to understand how to detach leg from Piano . They were not a professional piano mover. Our baby grand Piano luckily survived as couple out time it was almost slipped. So unprofessional Piano handling . Not recommended for Piano move. Second, for furniture move (Picture attached) . Slow service . Lot of damage and scratch on our furniture after move. They didn't wrapped furniture completely to protect from scratch. I paid then around $1950+ and got unprofessional move service. I may not use them next time.

    One of couch legs missing

    Absolutely terrifying experience with this Yelp-listed merchant. Do not make the mistake of hiring them. While their prices may seem slightly lower than other moving companies, their incompetence and lack of strength for the job make them a terrible choice, especially if you have furniture that needs assembling and disassembling. I've moved three times in the last four years with similar amounts of belongings, and every other moving company has completed the job within two hours. However, this company took over four hours, deliberately prolonging the process to increase their pay since they charge by the hours. What's worse, they enforce mandatory tips regardless of satisfaction with their work. During the move, I noticed them mishandling my couch by carrying it incorrectly, causing one of the legs to wiggle. When they dropped off the couch in my apartment, I immediately brought to the owner's attention that one of the legs was wiggling. His response was, "I am not able to fix it, but it's going to be ok." Two days later, the wiggling leg broke while my friend was sitting on the couch, leaving us both startled. I attempted to resolve the issue through Yelp messages were repeatedly postponed by the company. When I mentioned involving Yelp to investigate, the owner called to yelling at me over the phone instead of response me from Yelp message, even admitting to recording the conversation without my consent. Their final words to me were "Go ahead to file court claim if you want". The business owner appears quite good at concocting elaborate full of bullshit false story &allegation, I am not going to argue with them in the Yelp review, they better have evidence for every false allegation they made here to proof in court. I am now taking legal action against this business. Beware and steer clear!

    Arturo O.

    Very happy with my move out experience using Master Lee Moving! Loved how punctual, friendly, and caring of my valuables they were. Not only were they fast and efficient but they made my headache worth reaching out to them for help. They are not doctors but they are professional movers that I will send as a remedy to anyone that has a headache with a moving situation

    Moved by Master Lee movers. Awesome team and highly recommended!

    Just moved to my new place with the help of the awesome team of Teacher Lee and Mr Xu. They were very fast, efficient and careful with my things. They took time to disassemble and assemble my bed, used paddings on furnitures and tv. I highly recommend them and will definitely call on them again! Thank you!

    Where does it say a $135 additional return home fee? It doesn't.  Just an hourly rate.
    Jane C.

    The person we were in communication with over the phone was a female named fanny. She did not mention the hidden fees, yes hidden fees! I have screen shots of her stating a TOTAL COST WAS a certain dollar amount but once the job was done she adds on $130! I did argue with her over the phone and explained to her the charges didn't make sense based on her texts and her confirmation of the TOTAL COST. She tried to say it's a driving home fee that's not Incuded in the total cost... how does that make any sense when I asked you over text for the total price yet you never added this so called "drivingback" fee? Its very unfair and unprofessional for a company to say no hidden fees and then they hit you with exactly that! as a customer I feel ripped off and taken advantage of. As a business owner I'm embarrassed for this company and ashamed of this company! The workers were friendly and came on time so 2 stars for those qualities. However, the language barrier makes it very difficult to communicate directions. Not to mention they flip your dressers upside down so if you have stuff in it, it goes everywhere! ( i always do and no other movers have an issue keeping the dressers upright). The movers are slower then I'm used to but they are much older then those I've hired before. Was looking forward to referring this place to others but not anymore. Ps. I will always keep my reviews honest and will not revise or take down any review just because the owner asks me to. Update: to the "business owners" response. I have the text messages from beginning to end of the communication. It was 4hours of work Sir, not 5. I have the signed copy from start time to end time. How dare you try to lie and say I requested 5 hours. If you pay attention when I asked for a total cost for everything... look at the response! There's your answer. She NEVER MENTIONED A $135 additional charge when I asked for total price, TWICE WE ASKED THIS! That is what we call a HIDDEN FEE!! She only said an hourly rate of $135. Not once did she mention a GOING HOME FEE of $135. Don't try to come at me with saying you told us everything, maybe you should include this fee in the total cost so your customers don't get suprised by it. I went to the bank to get exact cash amount plus tips for your transaction so it would be convenient for you. You need to admit your business screwed up here. I'll blast all the Reciepts, I'm not the one! Learn how to communicate in English properly.

    盼盼

    Master Li's moving company, Gao He Tang, is very serious and responsible in their work, extremely efficient, and has a friendly attitude. I am very satisfied with their service and recommend it!

    Red Carpet in new home
    Carolyn R.

    Master Lee Moving responded immediately to my request online. They were super fast with electronic message and easy to get ahold of. I'm our seraph they were the most affordable hourly rates around. I'm not sure why but this was the longest move of my life, maybe it's because we were paying by the hour? We had already packed maybe 1/3 of the place ourselves. However, it took them thirteen hours to pack and move our two bed apartment in SF to San Jose. I've never used a packing service so I'm not sure if this is a normal amount of time, but it felt so long. The guys did a good job. We still have to open boxes, but nothing looks broken so far! As other reviews mentioned they do not speak English. This lead to confusion and not having enough supplies. My husband and I had to buy more boxes and supplies in the middle of our move to even have enough for the movers to do their job. That was a lot of extra stress and running around on top of just regular moving stress. We got them coffee and food. When it came to pay the "recommended" tip, the tip was not so recommended and actually a hidden mandatory fee they have and demanded it. We had negotiate this fee after moving 13 hours, which was exhausting and a weird customer service move. With their "recommended" tip, they're just as pricey as the next guy if not more. Idk if I would recommend this company given the stress and confusion the communication issues caused and the weird "recommended" tip/mandatory fee thing, but overall the job was done and done well. Nevertheless, we're happy to be safe and sound in our new home.

    Their large moving truck. Took 2 trips to move most of our stuff

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    7 months ago

    Great service! So fast!! They moved my stuff from a 3rd floor to a 3rd floor nos stairs ...

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    2 years ago

    Nice people, fast and cheap. Needed to move piano to different location. They didn't send it.

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    4 years ago

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    4 years ago

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    We can’t find your move schedule and information in our records.

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    Misunderstandings in communication.

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    Page 1 of 5

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    Review Highlights - Master Lee Moving

    Will remember this pleasant experience and will pass on the good word to friends who need help in moving.

    Mentioned in 10 reviews

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    Sunny Moving Company - Sunny Moving Trucks

    Sunny Moving Company

    (578 reviews)

    I needed help moving a bedroom + living room + dining room in within San Francisco…read more Sunny quickly and clearly communicated with me, and they were available both via Yelp and by phone. It was easy to make a moving reservation. The movers were punctual and worked quickly/diligently. They wrapped all items and took care to protect our furniture. They moved us at a good price. I would use them again and recommend them to any friend moving.

    Reliable, efficient, and a good value!…read more We found them by Googling and looking at Yelp, they have very high ratings which I now know why. This was for a one-way move from the Bay Area to Nevada, about a 4+ hour drive. Cost: reasonable and better than some other companies which wanted much much more. Fixed price based on what I described we had to move. I conferred w Nancy via phone, text, email. 4% fee if credit card is used. $200 deposit, can pay by cash/check/Venmo or Zelle. I used a cash app. There's no written contract. Moving day: Last month: movers Bao & Deng, don't speak English but seemed to understand us. Owner/supervisor Nancy came to out house to see, a surprise! Their moving truck was clean. Moved items from house and storage facility. They padded and plastic wrapped bigger items like sofa, dresser, desk, etc. They are efficient and know their stuff - what would've taken me and my family 3-4 hours to move they finished in 30 minutes! Nothing broken, nothing damaged. Payment: $200 cash tip each. $2,100 final payment via Cash App. Reliable, efficient movers, would use them again!

    Ontrack Moving & Storage - Truck being loaded in San Francisco for an interstate relocation to Washington, secured and ready for the long haul.

    Ontrack Moving & Storage

    (814 reviews)

    Great communication, flexible with last minute changing conditions, professional, friendly, and…read morehard-working, the entire Ontrack Team made the difficult task of moving as easy and smooth as it could have been. Carmina was wonderful in moving the process forward and Hugo, Jose and Jonathan were awesome in getting us out, over, and up on move day :)

    We chose Ontrack after reading great reviews as to their navigation of the (sometimes harrowing)…read moreOakland Hills. What I encountered was end-to-end excellence, from customer service to their excellent moving team. I knew our move would be a large one, so I booked a 26' truck and five-person crew. As the day of the move approached, I had lots of last-minute worries and questions and Sam, in Customer Service, answered every one and generally calmed my nerves, assuring me my move team would assist if we needed last-minute help. On the day of the move, the team arrived right on time. The foreman, Guillermo, assessed our situation and calmly confirmed my suspicious that we'd need two trucks (this my error, not OnTrack's). Before I could panic, he had contacted his team and we arranged that ours be a two day move. Guillermo's team wrapped our furniture and had the truck loaded swiftly. At the new house, we had a few of our family help direct traffic. I'd labelled every box with a color-coded room label and the team got everything to the proper room. On day two, Sammy -- part of the original crew -- acted as lead and we repeated the process. Here, a number of items still needed a bit of packing and his team had everything done in record time and -- bless them - marked the boxes for the proper room destinations without prompting. As I now unpack, I'm finding everything in excellent condition and couldn't be more grateful. We'd heard stories about moving nightmares and wanted to share a happy ending. Guillermo and Sammy were AMAZING and their crews were very hard working. Tips: my sister had a table of bottled waters, bags of chips, and other snacks ready for the team when we arrived at the new house. The team appeared grateful for the sustenance. We also tipped each person individually, in cash.

    Pure Moving - movers

    Pure Moving

    (264 reviews)

    Downtown

    PURE MOVING - PURE-LY AMAZING!!! After calling a few different movers and getting quotes, Pure…read moreMoving gave me the best up front price and included an "All in Guaranteed" cost. So I knew no matter how long the move took and with the long distances, I already knew how much the max cost would be up front with no surprises. And they also offer a discount based on the way you paid them. WINNING! And so, I didn't use Pure Moving just once, but three times this month. The first time, I had to move from Union City to a storage facility in Elk Grove and this past weekend we had two teams going, one from San Jose to Elk Grove and the other from the storage facility to our new home. Pure Moving was perfect in all ways possible. They were professional, prompt, efficient, and super friendly. They handled and wrapped items with care and made you feel at ease that everything was going to be safe and secure. They disassembled furniture as needed and reassembled it on site. One great detail, they laid down plastic protectors everywhere to keep things clean and tidy where they would be stepping. And cleaned up all the plastic wrap/coverings, cardboard and tape they used while packing and unpacking. They literally took care of all the heavy - and even the light - lifting! I just want to say thank you to Paul, Nick, Toha, Dan and Symon for taking care of our move and my Family. Moving is already stressful but they made it Pure-ly AWESOME!

    This morning we had a move with the Pure Moving team. Yury and his team arrived on time and got to…read morework. They were efficient, professional and kind. They handled all our items with the utmost care. Our move took a little less than 4 hours and we were so happy with their services! They offered a 7% discount if you pay cash which was a plus for us. When we need to move again, they will be our go to choice!

    West Coast Moving Systems - Local movers.  Long distance movers.  Storage. Movers Oakland. Movers San Francisco.  Movers San Jose. Local moving company. Movers near me.

    West Coast Moving Systems

    (657 reviews)

    East Oakland

    We've used WCMS twice now, once to move from the Bay Area to LA, and then again to move back up to…read morethe Bay. Both times they were remarkably punctual and professional, and all of our belongings and furniture were perfectly intact. Special recognition for Roberto and Jose, who handled everything with grace despite the Bay Area local help not showing up, and the new apartment being pretty much all stairs. They were tremendous, and we will absolutely use WCMS for any future moves.

    Just talked to them to get an estimate and they told me they charge 11% fuel charge based on the…read morehourly rate and number of hours worked. I asked why when fuel is not being consumed while loading / unloading. The answer that is what we do. Wow, that is strange to charge $13.00 per hour for a truck not using fuel. Additional there is a min 30 min travel time charge which would be an additional $65 for this move. Not using them! This also appears to be illegal in California "Unfair Competition Law (UCL): Charging for a service not rendered (like fuel not used) can be argued as "unfair or deceptive" under California Business and Professions Code § 17200, especially if the surcharge is used as a hidden profit center rather than a cost recovery tool." Below is a reply and here is my response: The information about the fuel fee was presented to be based on a percentage of the total move time. Not your actual cost, which I would have been okay with. I'm not asking for anything to be waived, just transparency. Your remarks about your family are completely out of line. It's clear you want to change the subject from your questionable practice and make this personal. It is not personal. I don't know you other than how you have presented your business here. Very Questionably. I see you removed your statements about your family business. I provided the law that it appears you are not following in a private message. Here it is again: Unfair Competition Law (UCL): Charging for a service not rendered (like fuel not used) can be argued as "unfair or deceptive" under California Business and Professions Code § 17200, especially if the surcharge is used as a hidden profit center rather than a cost recovery tool.

    Master Lee Moving - movers - Updated May 2026

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