I grew up in mesa since I was two weeks old.I'm now in my sixties. I've had nothing but customer…read moreservice at this place. I don't know why I know one wants to help me find things. I'm a nice person by the way. I recently came in to get my singer serviced and the guy the counter was rather grouchy. Recently, I came in to look for some batting or interfacing, and I asked a brunette lady, if she could, please help me.And she said she'd come back and never did. I never did anything to this business for them to behave like that to me. Sad!

Had my sewing machine repaired. Just got around to using it and they did an excellent job. Saved me…read morefrom buying a new machine.

Most inspiring needlework shop ever! They have a wonderful inventory and tons of models displayed…read more They also host spectacular events! I highly recommend the Attic!!!

They have beautiful supplies, but I always feel out of place, even as an experienced stitcher. Not…read morethe most welcoming environment unless you're an older woman.

This business appears to be closed now. Perhaps they've just moved and not left a forwarding…read moremessage on their door or website. (I'm trying to be reasonable.) Our organization ordered 26 shirts from them last summer. As long as we were getting ready to order, my phone calls were returned quickly. After the order was placed, it took more than a month to get the order - not bad but not stellar. The quality of the work was excellent, but one of my shirts had a spot on it. When I called to tell them about it, their return calls were considerably slower in coming. Since they are located close to where I live, I drove there and took the shirt with me. The owner, Steve, was very nice and said he would take care of getting me a replacement shirt. That was back in September. I've been calling and leaving messages but NONE of my calls have been returned. I just drove to their shop again, and sure enough - that suite is EMPTY. So now I'm out the almost $30 for my shirt (what would have been my favorite) and I have to shop around again for another business to take care of our next order. It's terribly disappointing to work with someone that comes across as being so nice to find out they can pull something like this. If there's a good reason for what's happened, I can be very understanding. BUT AT LEAST RETURN MY CALLS and let me know what's happening! What a let down!

Cheap prices and SUPER fast turn around - I got my embroidered scrubs back in a day!!read more

This embroidery shop did a fabulous job with our birthday gift men's apron…read more He will love his gift. Thank you Alena.

Staff was great and very helpful - quick turnaround time on custom work. End product left alot to…read morebe desired unfortunately. Stitching was not crisp or evenly spaced. Not sure if it was because it was a car floor mat that didn't allow for precise stitching or what the issue was. They assured me they would have no problem doing the work, but somewhere along the way it came out a little sloppy and not precise.

We really enjoyed checking out this sewing shop. They have a really nice selection of 100% cotton…read morewhich we were looking for to add decoration to our dish towels. We like that you could buy ric rack by the yard instead of in the prepacks. Had a beautiful selection of batik material. Service was friendly. We'll be back.

First contact was yesterday when I called for information, person on the phone was so pleasant &…read morehelpful. Went in today with my sewing machine that needed a piece repaired, I had the pleasure of having Faye help me and what I thought would be a problem, Faye helped me in a way I never thought it would work on my machine. Then looked up the piece needed and explained how the repair would go. Left the business extremely HAPPY knowing my machine was fixable and fixable easy. Thank you Faye for your knowledge and excellent customer service to help customers!!!! Appreciate it and I will be back for the repair plus a class.

Sandy is WONDERFUL! So nice and does great work and her prices are very reasonable. She is a…read moreretired home economics teacher. Highly recommend!

I purchased an outfit online for a wedding and I needed it altered. It was an Indian wedding so the…read moreoutfit was quite elaborate but Sandi was not intimidated! In fact, she shared her history of skill and passion for sewing, and she was very experienced in alterations like mine. This woman is a lifelong teacher and one of those artistic gems we never find nowadays - she worked magic. The outfit was meant to wear with no undergarments (it had a built in bra etc.) and frankly it didn't suit my body at all. She was able to detach the built in coverage, change the placement of the clasps, and the whole ensemble (an ornately adorned two piece) fit like a glove!!! She quoted me tentatively, unsure she could meet my needs, but the end price was far less than I expected. I would go to Sandi for all my tailoring needs. Please support small local businesses!

We had the best experience with Kacey and her team. She was extremely responsive (multiple emails a…read moreday) and wants to help you find the perfect product! Her selection of blanks was HUGE, and shipping was free. The printing quality was exceptional. We ordered over 200 shirts in multiple sizes and styles and she got them done and shipped in time for our event as promised! Thank you Kacey! We will be working with Modern Threads for years to come after that first impression!

Kacey is the absolute BEST ever. I am starting my own clothing brand from the ground up and Kacey…read morewas so kind, patient, and understanding with all of my questions and concerns. I would HIGHLY recommend her to anyone and plan on going back to Modern Threads for every future purchase.

Our daughter Edie, who is almost four, is in her seventh month of chemotherapy for leukemia. During…read morea recent hospital stay, we lost her most beloved stuffed animal -- a bunny with her name embroidered on the ear. Despite weeks of calls to the hospital, it was gone. Edie cried about it every day. My wife tracked down the same bunny online, but it had been discontinued and the personalized embroidery was no longer available. We bought a plain one and brought it to Twisted Stitches, hoping they could recreate the name. The staff treated it like it mattered as much to them as it did to us. They helped me match the font and thread color to the original, and even carefully removed existing stitching from the ear so the embroidery could be placed perfectly. When I picked it up, it was flawless -- indistinguishable from the bunny we lost. When I asked what I owed, Mel, the owner, refused payment. She didn't ask for anything in return. She simply said she was hoping for the best for our daughter and was happy to help. Edie has slept with her bunny every night since. To Mel and the team at Twisted Stitches: your skill gave us a perfect replica, but your kindness gave a little girl her best friend back. We can't recommend this business enough.

Mel at Twisted Stitches is the best ! She does all of our scrubs for my clinic ! Very fast…read moreturnaround and perfection !

I just did a very complicated return, and Corissa was so helpful in problem solving It with me! I…read moreuse Michaels for frames for my floral preservation small business and was trying a new style of frame. I overall wasn't happy with the quality of the frames, so I came back to try and exchange them. I got them with a "buy 1 get 2" promotion, so I walked in with uncertainty knowing I may not be able to get a resolution. The products I use can be expensive, so her helping me resolve this was a huge help! Thank you so much Corissa for your kindness and patience with me

Greyson in the framing department was outstanding. He helped with a shadow box I wanted to preserve…read moreprecious memories of my Dads service in the Marines. Greyson was so careful and sensitive to my concerns of preservation. He did an outstanding job while being pressed with other customer demands. they were short-handed with only two covering the store.