I want to give a special shoutout to Ron from the service department! I had an unexpected issue…read moreback in Januarary with my with my bronco and after few days ford was able to figure out the issue. That said, while my car was in the shop, Ron went above and beyond in ensuring I was updated daily, sending questions from the team and status updates to ensure we got this resolved asap! (via text / call) WC Ford is hands down the best Ford I've been to In the bay and their employees have stellar customer service! Don't forget, Ron = Above and beyond!!

Laurel was kind, gracious, helpful and patient. Her customer service skills are fantastic!!!read more

They gave me a 5-star experience at this location. Worked with Mike in sales and he was great! The…read morefinance manager and Gen. Manager were good and they all worked to make it a wonderful experience for me. I highly recommend this location

Customer service, helpfulness, efficiency, patience , the staff are great . I'm thankful for…read moreJeshua , Micah and their managers. Thank you all for.your help.

I went to Walnut Creek Dodge, Michael Ingrim took great care of me. Some dealerships don't want to…read morelook at my van because it is equipped for wheelchair access. He got me in with no appt, diagnosed the problem & got me on the road in an hr. Moving forward, it is safe to say that I will be bringing my business to walnut creek.Dodge, thx again Micheal. Claude B.

Hate to write this but needed to warn the consumer. I took my 2023 jeep there for service and was…read moretold it needed major engine work and that they were certain the motor was severely damaged due to being low on oil. I have worked with cars and knew that was not true so I had the vehicle towed to a different garage for a second opinion. They told me there was no indication that anything was wrong with the motor and the diagnostic showed a battery issue. So I then took it to Concord Jeep who confirmed it was the hybrid battery and they would replace it for free due to it still being under warranty. My hunch saved me several thousands of dollars. All dealer service advisors work off of commission and some will rack up unnecessary fees to increase their income. I hope that is not the case with Walnut Creek Chrysler and Jeep but I will not be taking my cars there.

We purchased our Mercedes EQS here, and the experience Ali provided was absolutely amazing. From…read morestart to finish, he fulfilled all of our special requests and made the entire car-buying process smooth, stress-free, and enjoyable. We would also like to thank Torrance from concierge for his thorough walkthrough of all the new features in our vehicle, as well as Christian for his initial guidance in helping us find the perfect car for our family. Their professionalism and attention to detail truly stood out. We highly recommend this dealership and look forward to returning in the future. A special shout-out to Ali for going above and beyond--his dedication, honesty, and genuine care for his customers made this experience exceptional. If you're looking for someone who truly puts your needs first, Ali is the person to see!

This review is for the service department! John DO BETTER!…read more I understand being busy but you and your guys fumbled the ball majorly... and rather than having accountability and trying to find a solution; John the "manager" failed to handle his service and parts department mistakes and instead began to become defensive and pass blame to any and everyone! Peter, his staff member, unloaded about his personal stress working there in a very unprofessional manner and at the end of the day my service appointment was canceled same day 1 HOUR BEFORE, due to their inability to communicate between the service and parts department. They are in the same building but may as well be on different planets. I have been to multiple locations to have my many Benz's over the years serviced and this one was terrible I will not be returning! The incompetence is immense and yet due to me being women they have the audacity to think they can explain it away. I actually work on cars myself and to be that condescending is beyond disgusting! Get it together guys because this department sucks and should get negative stars!

This is hands down the best experience I've ever had at a dealership…read more Brian Saba helped me from start to finish. I was on the hunt for an Ocean Gem 2026 Camry SE. He was able to help me put a deposit down on the car so I could hold it once it arrived. When I was able to pick up the car he gave me the best customer service possible. He not only made me feel super comfortable but was upfront and honest about the whole process. He took his time and was patient with me until we sealed the deal and signed the paperwork. If I'm ever needing another car I definitely know who to call!

I shopped around at several Toyota dealerships before purchasing from Walnut Creek Toyota, and the…read moredecision ultimately came down to three things: an honest, upfront price, a truly hassle-free experience, and a great salesperson. Many dealerships in the area were adding significant markups to TRD Pro models, but Walnut Creek Toyota was straightforward and transparent from the start. There was no pressure, no unnecessary upselling, and I was able to test drive the vehicle without any hassle. Charles Feldman made the experience even better. He was courteous, knowledgeable, and well prepared. When my wife and I arrived, the vehicle was ready to go, and he took the time to answer every question we had. If you're in the market for a new Toyota and want a smooth, honest buying experience, I highly recommend reaching out to Charles.

Pat and his daughter Molly have an excellent business model and ethic at Nohrs Auto. I was in the…read moremarket for a new car and found them. I had a HONEST, professional, and straightforward no pressure sales experience. Pat handles everything on the backend and makes sure that you are satisfied with your final purchase. Unlike other dealers I'd been to, Pat was very transparent and upfront about numbers, and the car itself - WITHOUT tacking on any BS fees to the total cost of the vehicle including APR (cough cough* Audi/Range Rover SF). They are also quite popular, as there were many inquiries about vehicles from potential customers both by phone and in-person while I was browsing. Overall, the prices are fair, financing rates are solid and hard to beat, and you can trust that you are getting a quality vehicle. Highly recommended! Thanks Pat and Molly

Sold me a beautiful 2014 V6 Mustang with 8k miles for one of the most reasonable prices for this…read morevehicle i've ever seen compared to any other dealer or Facebook marketplace listing, pat is a great business man and dealer who really is true CAR Guru!

I just bought my second new car from Cartelligent and both times I thought the service was…read morefantastic. Both times they got the exact car I wanted within a few days. They take care of everything including registration and plates. They negotiated a much better price than I could have gotten and their fee was far less than the money I saved. They sold the first car I bought. I drove in my old car and drove out with my new car. I sent one of my best friends to them and he had a very good experience also. And they saved me many hours of time. I highly recommend Cartelligent. Saul R.

Worked with Chuck Revell in Walnut Creek. He was very…read morepatient with me and very thorough on finding my dream car. Highly recommend Cartelligent

Came with friends who are in the market for a new car. We have done a fair few dealerships in the…read moreWC and I must say that we got the warmest and most thorough approach from VW. John welcomed us from the outside. They had a huge inventory for 2026 models, some 2025. And if you are Looking at great pre-owned they also have this covered. We were able to test drive exactly the models we wanted and all four cars were ready. No lengthy or weird wait like in Mazda or Toyota. Now I came here five years ago and wrote a much deserved horrible review. Today I stepped in a VERY different dealership. Whoever is behind those changes : congrats , you've earned back my business.

My husband and I had the pleasure of buying our first Volkswagen from Dirito brothers the other…read moreday. Andres was so helpful, friendly and just exactly what a salesman should be. He talked cars with my husband and was knowledgeable about the VE Golf history and future. After coming to a deal, we met Jim, the finance manager, who was equally as friendly and got our paperwork ready quickly to send us down to Eddie - who made all the final paperwork signing the easiest experience. My husband and I have bought a handful of cars, and our experience at VW Dirito brothers was hands down the best experience we have ever had. It was so nice to talk to people that appreciated my husband's car enthusiasm and could talk shop rather than just talking sales. I 110% recommend buying your next car here

I had a great experience at Porsche Walnut Creek. Everyone was very helpful and was able to assist…read moreme in everything I needed!

Cole is the best in the business. His attention to detail is unmatched. One of the rare ones in his…read moretrade. Thanks again guys!

I purchased a 2026 Range Rover Sport Hybrid last week. What an outstanding sales experience I had…read morefrom both Dustin and Jeffrey. I felt like the only person at Cole buying a vehicle. I was treated like a queen! Once I had the Range Rover, Amy came over to the house today and Amy spent an hour with me going over everything and all the controls. Amy was so very knowledgeable, it was amazing! When she left, I felt like I really knew how to maximize the use of all the instrumentation! I give all three of them 5 stars!

From the moment I walked into this dealership, I felt immediately judged by the salesperson who…read moreapproached me. Within seconds, he began asking probing questions about my finances and pushed for a credit application before I had even had the chance to see or test drive a vehicle. I understand that dealerships need to qualify buyers, but requiring a credit application just to test drive a car--especially when someone is still in the early stages of shopping--is excessive and uncomfortable. The interaction felt dismissive, as if my presence was a waste of his time. For comparison, I had just visited the nearby Porsche dealership, where the staff were welcoming, professional, and happy to educate me and let me quickly test drive a vehicle with nothing more than a driver's license. Customer service matters, especially at luxury brands. Unfortunately, this experience fell far short of that standard.