WARNING: 20% Auto-gratuity added to your bill and they don't tell you!! READ the reviews FIRST! I pulled this place up on Yelp since we were in the area, saw the 3 stars which is "A-Ok" so we popped in. I SHOULD have READ the REVIEWS before going in! Grrrrr!!
There was a $5 cover. There was a live band, so that's expected. There was one table available in the back under the TV so we stayed. The waitress (THERESE is what was on the receipt) was our waitress. She was a comedy of errors. We wanted wine. The selection is PITIFUL. BV Coastal cheap wine (and it's $8 a glass!) ugh.
We had never been there before. We told the waitress this because we asked how long they have been there. We had never noticed this place before, but had gone to another bar close by before. (Rookies) She said "a long time."
So then just trying to get the wine was crazy and we had to wait a while because she said she only found one wine glass. She blamed it on a party around the corner. She had to wash a glass for us. I told her, "please make sure it isn't hot, though." She came back and said, "I put it in the ice a good while so that it was nice and chilled!" Eek, thanks but hello, we had ordered Merlot. smh.
The band was GREAT! Really enjoyed that. Didn't enjoy the smoke and cigars in the air. Service was slow. Wine was just Meh. The crowd is older, I'd say 50-ish avg. People were dancing.
So here's the kicker, we went to pay out...I had to leave a credit card to have a tab open (standard) but then she didn't give us a ticket. She just said, "it's $48." Wow, for 5 glasses of crappy wine! Ok, but here's cash, we didn't want to charge on the card. Ok, we gave her a $10 tip after we give her the $48, she says, "thanks!". Then my friend thought to ask for the receipt. In the event the card were to get charged as well, we wanted a receipt to show we had actually paid in cash.
She stumbled with the computer for a bit saying, "oh, I already closed it out, sorry." But we waited. . . . ok, she got it to print. And on there was an auto-gratuity of $8 she just failed to mention to us. Seemed like she purposefully just told us the amount so that we DIDN'T see it. She knew that was our first time there so she KNEW we didn't know that would be on there. Not even when we tipped her $10 did she even say anything. To me that's STEALING from the patrons!
I don't know if this is just her or all the servers, or if the owner knows this is happening. I was going to call, but based on what I see now on here, the owner may be no help. Sooooooo, I thought I would warn you fine folks. And I, nor anyone I know and can tell this story to, will ever set foot in this place, ever. read more