If you don't mind scrolling through the racks for a deal, this is one of the places that you'll like. There's a few other chain stores with the same concept and great deals. Majority of the time whenever I stop by any one of these types of store, I go for the home department and decors. It used to just be Marshalls but they have branched out and combined with Home Goods. You still have all your clothing which can be a bit of a struggle looking for something. I feel if you're searching for something, more than likely you won't find it. Come with an open mind and I'm sure you'll walk out with something. They do have a massive clothing sections. More for female as most places tend to be. But their home section is quite impressive. Furniture and sort are alway good. It's a hit or miss if you're looking for a pair of something as a lot of the stores tend to get one or maybe a pair if you're lucky. But besides that, they have a pretty nice selection on everything home decors. Accent chairs, accent tables, lamps, mirrors, rugs, bedding, kitchenware, and so on. A very good selections. With home furniture, I do sense that the prices have gone way up from what they used to be with items carried here. You can still get somewhat of a deal but some of the items are same prices as you would find in more of the boutique stores. Each stores will carry different items as they get certain things delivered to their locations. I checked with one of the staff to see how often or when furniture gets delivered which she replied that delivery is pretty much all week but they never know what will be sent. It's a fun store to walk through and check the isles. I'm sure you'll find some treasure when you're not looking for anything. Plus they do have some designer items. read more

One of the worst Marshall's I've ever visited. First of all, the Security Guy at the entrance was intimidating. He just stared at us like we were gonna do something wrong. Then we started browsing and there was a lot of merchandise, good choices, good for value. I then had to use the Restroom and when I entered, I thought I was in a third world country! Toilet was clogged, toilet paper was scattered all over. The worst part was the stench!!! GROSS!!! I went ahead and flushed the toilet until it was clear! No paper towels of course. I saw an associate when I left and told her the Restroom needed help and she just looked at me blankly. This store needs help.... read more

This location is one of my favorites cause it has Marshalls and home goods combined which means more things to look at or find for a good price. Now don't think this is the most organized but the finds are worth it. Great staff very welcoming. The cart situation is crazy. Not enough carts. Fall and winter is my favorite seasons and right now it's all halloweeen and fall items. Happy shopping read more

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It was so gross! My daughter had to use the restroom while we were shopping and I took her in and it was filthy. It looks like someone defecated all over the seat and crumbled up feces, covered toilet paper wads, and threw them on the floor. There was a literal pile of dirty toilet paper like you'd see in a hoarder's house there was urine all over the floor next to the toilet and it looks like someone peed in the corner by the door. I grabbed my daughter's hands and said absolutely not and left the store because it was so gross. I couldn't even continue shopping, knowing that they allow their bathroom to get that disgusting. read more

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The bathroom was disappointed and it was early morning. Customer service its poor also. Employees that work on the floor are so rude. They need to remember that customer service its should be number one . Due to customer they have a job. read more

Marshalls - This Marshall has poor customer service . Employees are rude when you try to ask them a question. They ignore you. - Department Stores Near Me - Winnetka, California

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I purchased something online that didn't fit. The website said in-store returns were free and shipping it back was $12. So, I went to the store. Unfortunately, in-store returns are only for store credit (apparently because I committed the sin of using Paypal to check out; that policy is on the website if you look, but there is no warning about it on the pages you actually view when shopping). I made my purchase feeling safe that I could return it if it didn't work out, so losing out on the money was a bummer. I wandered around a bit trying to find something I could buy, but it's all really cluttered and overwhelming, and I didn't want to wait in the line again (about 20 min). Some of the discounts seem pretty good. IDK. Just because they said the $40 dress is actually worth $200 doesn't make that true. I'm really bummed about the money. read more

This location is cool and has many interesting items to explore. Great selection of clothes and housewares. Prices are reasonable but can be pricey. Service is good. read more

Came in to return something and ended up with a lot of goodies. Splurged on the skincare. I was Really impressed with the various high end brands they had that. A lot of k beauty stuff as well brands That they sell at Sephora. The line was long, but expected. They were quick, many cashiers. It's a home goods& Marshall's plus one they already bought out their Christmas decor. They were on it and very efficient read more

Marshalls - Skincare selection - Department Stores Near Me - Winnetka, California

This was on my way and I have time to spare. I have been here before and purchased some good quality sweaters. Upon entering, you are greeted with enthusiastic employees and vibrant atmosphere. Wow!! It gives you the right idea to check out what they have in store for the customers. The cleanliness of the place and abundance of products is visible. Good quality with good price too. Ample parking. Bathroom is clean and stocked. read more

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One of my favorite Marshall locations but the line is a whole other story people!!!! Doesn't matter what time you are here! And forget about it during the holiday season...the line is like a ride at Disneyland! This location is also a Home Goods now. So you can find some great home items as well as clothes. The long check out line is stocked with last minute "I don't really need these" items but "why not?!" Lol. From snacks, socks, candles, festive plates and beauty items, if you are a sucker like me, they got ya! Prices are moderate to pricey depending on what you are looking at and need. The designer items can run anywhere from $29 to $200. I still love this place. Not the cleanest Marshalls but fully stocked!!!! Plenty of free parking in the lot as well. Happy shopping people! read more

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Nice name brand clothing, face masks, high quality lotions, purses, men's clothing, kids toys, shoes, candles, furniture and my favorite, snacks! It always nicely stocked and full of people here. It's a fun place to go shopping and zone out. I love that they have Harry and David Carmel gourmet popcorn, sweet onion chips, fancy teas, dried pastas, cookies, truffles. They are always bringing in new items and having sales. Customer service is always pretty nice here too. They have a bathroom inside for Customers, it's not the cleanest but it's nice to have one in store. So come ready with your wallet, walking shoes and hand sanitizer here, be prepared to find a little of everything! read more

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Had a great shopping experience here the store was organized and workers were constantly stocking or moving things back to its section. I love the seem less transition of the separate store of homegoods and marshalls. read more

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At checkout this young woman was about to start checking me out then stopped to whisper something at another woman who I assume was a front end supervisor, probably early 50s Hispanic woman.. (mind you I am mexican and look it) she then starts to ring me up and talk to me in spanish so I go along and respond in spanish.. she then goes on about signing me up for a "certificate to get points and money back" I assumed she meant their rewards program because she kept saying "coupons and certificates"... I give her my ID as she asked and she signs me up then prompts me to the key pad asking me for my SOCIAL SECURITY AND INCOME! At that moment I was like wait a minute this is an application for a credit card which she never mentioned to me. She got nervous and canceled the application and the previous cashier ended up helping me check out. I overheard the Hispanic cashier complaining that they had to have "8 new credit cards and its not even 11am yet" I was beyond upset! She judged me by my looks and assumed I didnt understand spanish just to trick me into applying for a store credit card. I can't even imagine how many non English speaking people have been targeted and tricked into this. Never going back! read more

I am extremely happy with the cashier that checked me out at this specific location she was patient always had a smile on her face and I was a very difficult customer because I was giving her items that I wasn't taking. I was giving her a lot of items and she still had a smile on her face the entire time, so I can admit when I'm being a difficult customer, but even though I believe that associates should always be professional at all times I put number four stars on here because there was other associates that were very pushy and had an attitude when it was closing time like I understand that it's closing time and I need to go to the register And I was just looking at one last item and there was the associates that was very rude telling me ma'am we have to go back to the register because we're closed but she was very nasty and rude read more

Marshalls - This is the employee that was super professional. - Department Stores Near Me - Winnetka, California

Huge location, clean and full of cool finds. They didn't have a huge selection of calendars but i found something cute and it was only $5

I love this Marshall's Homegoods so so much. I've been shopping here for years and I always find so many treasures. I love the affordability of items that look high end here. Also, the cashiers are always so friendly with good customer service. Furthermore, I discovered the paleo diet here after finding paleo food items they've sold here in the past. Paleo changed my life! Now, my house and my body are so much cuter thanks to this store ;) read more

Allow customers to use the restroom. Couldn't even change my daughter...........................................!!!!!!

Came today and man the lines were like Xmas! Good 20 deep! I got a pair of jeans, workout pants and some dog toys for my new puppy, haven't been to this location in awhile. Guess everyone is buying stiff in case shtf soon! Good selection of everything. I was surprised. Sure doesn't look like the grocery shelves in there. Parking lot was jam packed too! Even got my stuff on clearance woo hoo! read more

Marshalls - Nice new doggie bed for my boys. 25.00 - Department Stores Near Me - Winnetka, California

It really blows when you want to go shopping and the first thing there isn't a cart! Why are there no carts? A handful of customers did have carts but over 50% didn't. Ok so it helps us not spend as much money... great business model! Yet I gotta say, waiting in a line that's at least 30 people deep and it takes over 45 minutes to check out, makes me wanna take my business elsewhere. The last time I was in this location, it was the same scenario. Guess I'm a fool for thinking it would get better. Too bad you don't have self checkout because I'm sure it would make customers a lot happier! I'm sure management has no control over the situation so I can't be mad at them.. perhaps the owner needs to step up and make positive changes. read more

The service here is not good. I spent 30 minutes looking through all the disorganized bras to find one set that was missing the third bra. I found the whole set in a different size for them to scan. The manager told me they would look for the missing bra for the next two weeks instead of just discounting it a few dollars. Someone clearly stole the black bra and she was just being too lazy to make a new tag. They have crappy management and there is a reason they have bad reviews. read more

I usually love this Home Goods and the selection is wonderful, but today I tried to return something right before the store closed. A single item, a simple return, and an Asian lady at the door stopped me and told me they're closed. Normally I would understand in any other circumstance if I was shopping, or if the store was super insanely busy and they just couldn't take me not even a single return. I work in customer service so I KNOW how closing works. But for the circumstances, they only had one or two people in line left, and I had one single return WITH RECEIPT. There was no reason they shouldn't have let me in. Honestly it's just rude, and the mannerisms of the woman were disrespectful. I'm a manager myself and if you know customer service and truly love what you do, you can weigh your decisions better and instead of meeting a customer with immediate neglect. If it was me, I would take one last customer with a single return transaction, that would take me no longer than a minute or two to process. Customer satisfaction equals greater return rate and greater sales, so as a tip, maybe work on your customer interactions:) read more

Today my family member was racially profiled by a cashier. My family member had an injured arm so instead of picking up the heavy decorative boxes from the cart, she peeled off the stickers to be scanned. Karla saw this, but still looked at my family member suspiciously, being very rude. Long story short, she treated us like criminals. We didn't bother fighting with the waste of space she was and gray rocked her, but I made sure to check her name tag before leaving. And the best part is, when she noticed I did, she changed her tone to a bright one. We ignored and left with our cute boxes. The store itself is fine. It's not the biggest Marshalls, nor does it have the best selection I've seen at other branches, but we had fun looking around and found some cool stuff to buy. Parking is great. Tons of space. Just make sure you don't get the pleasure of meeting Karla if you can avoid it. read more

There are not enough carts at the store. Impossible to buy something heavy or many things . The customer service told me to leave the heavy item on hold with them and keep doing shopping. Really? I just couldn't believe it! read more

The store is huge and has a nice sized Home Goods section. It's located in a busy strip mall. Came to meet up with my parents and they were having the time of their lives browsing around looking for things. I didn't purchase anything, but they did and the staff was friendly. Big store to find your clothing, accessories, or home goods. read more

I do like coming here, I try and check up on the place once every month or so to see if they got anything different. The candles are often cheaper, bathroom things and stuff like that are cheap. Somtimes I get my calphalon pans here. The service is good, except for the holidays which it can be quite slow. I like the place though read more

I just encountered the rudest incompetent associate, JOHN A. wearing a name batch reading coordinator, claiming is the manager when I asked for a manager!!! I purchased a beautiful rug and a side board cabinet for appx $1100.00. I saw him dragging the white rug I just paid for faced down on the floor and when I walked up to him and told him to stop, you are ruining the rug, he flipped out, complaining that it's heavy etc... That's not my problem, put it on some wheels or a dolly or roll it up, at least don't drag the white rug faced down. By the time he got it up front it was all dirty and messed up. I was so upset, not only that he was on the call with his manager complaining about me!!! I was so upset with his stupidity, I asked him to call other stores, give me a discount at least so I can have it cleaned, he said vacume it. I told him you do it!!! regardless I had to cancel the sale, walk out without the rug I wanted. the store loosing out on a sale, all because of his lack of competence and lack of common sense. On top of all of that giving me attitude!!!! It was a frustrating experience, first time ever for me at TJ MAX, Marshalls or home good stores.... read more

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Sales lady MERCEDES in the shoe & handbag department was plain rude, impatient and not happy doing her job. Accusing the customer of pulling the alarm off when obviously you just wanted to check out the item closely. Had asked her to take the item to put on hold and upon check out, she never did!!! We all respect everybody's jobs but please try not to ruin anybody's day when you do not know what they are going through. read more

It was one of the most dirtiest places I have ever shop. I wish I could give them 0. The bathroom was disgusting and no shopping cart and staff are rude especially the manager when I ask few questions he was rude and walked away I totally dis recommend this place . read more

Enrique was the sweetest! He helped us with everything! He is the reason I'm writing this and the reason why I had such a great experience! Enrique if you're reading this thank you so much for being so cheerful and kind! read more

Store has been remodeled and they have also brought on new merchandise. The store looks great! They have so many new items and the stores organization is working well. I am so happy to see this store looking great again! read more

It was a pleasure meeting Enrique today, he was so sweet and provided my friend and i the best assistance. This is now my favorite Marshall's, all thanks to his kind soul. :) read more

I can say, The worst branch of Marshals , I've seen in the whole Los Angeles . With The worst customer service Specially , the rude and selfish manager whose name is ANAHIT M and the coordinator whose name is RICHARD A very unhelpful and unprofessional. We are a big family and always purchasing almost of our stuff and gift from this branch but , Any times these two people are working here gave us the bad experience and, are not gonna come back to this store until they are working. I'm so sorry for Marshall's & homegoods to have this kind of people with the worst costumer service as a manager and coordinator. And also this is the reason this branch is not like before and very empty of costumers. read more

To my surprise,this store was a lot cleaner than Ross. Also that the display's where more presentable of their products.Since we shop with our eyes.For the most part this store was very organized and very clean.Maybe it was the time of the day.First impressions very important. So many accessories for your bathroom and bedroom,must of all the kitchen.Why is it that must of these types of stores there are a 100 rolls of shoes for woman and only 1 roll for men.HMMMM. Anyways this store was very nice with a lot of items for your interior of your home and some outdoor items for your exterior.Good Job. 2015 Yelp Challenge.052/100 read more

Worst experience shopping here. Cashiers are rude and slow. Product selection is great but means nothing when you have cashiers that ruin your shopping experience. read more

Thank you so much VALDENA the cashier ! You are a heaven sent thank you for helping us and dealing with my exchange. Good bless and good luck ! Also HINA the manager is very ungrateful and unhelpful to her employees just talking in her language, I'm front of customers and unwilling to help her employees when needed ! Again VALDENA THANK YOU ! read more

I sincerely love this particular Marshall's because of the cleanliness and because of one particular person that makes it all the more better .... John, he's the most positive, sweet , gentle and helpful human being! I think the staff here is so incredibly helpful but John really stands out to me because of his sincere caring nature! I have been shopping here forever and I will continue because of this young man! read more

Huge , great options ! Love it Service was handled just rite! Considering how busy it was and I mean BUSY they had everything under control! read more

You can tell that this Marshalls has been renovated and they did a great job. This Marshalls has a pretty big selection of everything from clothes to home decor. The staff is friendly. There is a set of fitting rooms to try anything you need to. There is also a restroom in the back that the staff needs to let you into to use. The line moves quickly and you can tell that the registers are all new. The cashier that I had was very friendly and entertained my nephew as we checked out. There is a large parking lot as this is in a plaza with CVS, a grocery store, and a few other places. I would definitely come back here. read more

Store was clean and nice But the behavior of one staff was very bad to the people in kids section She was very angry and told everyone something People asked her and told her please be polite but she don't care at all read more

Bought a mirror, put the mirror on hold, came back next day and they gave the mirror away to someone else. Let me say this again... THEY GAVE IT TO SOMEONE ELSE. Unreal! The words they stated "you don't have a cousin that picked it up or something" read more