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    Marshalls

    3.0 (45 reviews)
    Closed 9:30 am - 9:30 pm
    Updated 2 months ago

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    Jennifer B.

    I've come through the Ross as well as the Goodwill store in this complex and couldn't fathom why I haven't checked out this place before. So, after making stops at those two stores, I found my way up in here, curious if I can find any interesting buys. They were having a massive post-Christmas sale (their sign - see photo- does say BIG BIG BIG clearance event, MAJOR markdowns, MAJOR savings) and although I really wasn't in the market for anything, I was hoping to find some good bargain buys. Sadly, that wasn't the case here. Their clearance items weren't much of a clearance. I mean, how much of a bargain is $4.99 reduced to $4.00? And I found doggy treats regularly priced lower than its clearance price (see attached photos.) The one thing I'll give them, though, is providing hand sanitizers and gloves for shoppers. And people were mindful about social distancing, so that's cool. Otherwise, it was MEH. It really didn't feel like they had major markdowns or clearance items worthy buying. Curious no more.

    Christmas sign and toys.
    Jacqueline F.

    I bought nothing here when I came but it was a nice looking store. It was clean and they didn't have stuff all over the floor. I spent more time than I usually do walking around. There was a lot to see. It was also quite big. The only hiccup was the line. And my husband stood in it because he wanted to buy something and was convinced that our local store would not have this item. He's probably right. Also, it's possible that the filth of the store would have made him not want to go in or look around. So all in all, this wasn't a bad store.

    Marshall's

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    11 years ago

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    13 years ago

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    13 years ago

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    14 years ago

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    13 years ago

    Nice store! The layout is attractive so I can find very nice items at reasonable prices. I especially like the Home Furnishing sections.

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    Page 2 of 2

    Ask the Community - Marshalls

    Review Highlights - Marshalls

    They always have the most amazing handbags and shoes.

    Mentioned in 2 reviews

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    Hibbett

    Hibbett

    2.0(21 reviews)
    0.1 mi

    An empty store in the plaza. More clothes than shoes. The shoe selection is scarce. They have a lot…read moreof ed hardy and von Dutch clothes. They also have another brand that I'm not familiar with. This location reminds me of a knock off shoe store. I will just have to stick to the Richmond location. The service was lacking. The 2 cashiers were more concerned about winning a shoe raffle than seeing if the customers needed help. The security guard was more attentive.

    Unfortunately I was scammed by this store. Do NOT trust them…read more When I came into the store I spoke w Gabriella. I explained to Gabriella that I had placed my order at 6:33pm and although their email order confirmation says I can cancel my order within the hour, it did not let me. So, I called the store at 7:08pm and they said to come in and they could cancel it in the store. Unfortunately this is NOT what happened. Instead I was charged a second time. When I called and spoke w Gabrielle the next day, she said to not worry to wait 5-7 days for the refund to go back to the original form of payment. Well today is 7 days later and there's no pending credit or refund back to my card and only shows the two charges on my card. So I called the store back and asked to speak w a manager but since she was not in I spoke w Emily, the assistant store manager and she said that Gabrielle was not in and to call their customer service number at 1-844-362-4422. I called their customer service number and they were unable to help. They said they would take a message and someone from their online escalation dept would call me back within 24 hours. Luckily I can and will be disputing the duplicate charges with my credit card. They charged me a total of $371.46 for a pair of shoes. It sucks bc I spoke to their staff and thought they were good people and I empathized w Gabrielle's story about how some people have come in and stolen from their store before but in all honesty I can see why they do that if this is how they treat honest hard working paying customers. In short my only hope at this point is to dispute all Hibbett's charges with my credit card company and I hope that Citibank is able to refund me the disputed funds. Such a shame. I expected more from this store and its workers but just beware that they'll charge you twice and won't even blink twice with no conscious or consideration of what your situation might be. Do NOT shop here. Go elsewhere. Buyer beware!!!

    Photos
    Hibbett
    Hibbett - The two duplicate charges placed within a minute of another.

    The two duplicate charges placed within a minute of another.

    Hibbett - Shoes I receive that I paid $230 for never put my foot into them before!

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    Shoes I receive that I paid $230 for never put my foot into them before!

    DSW Designer Shoe Warehouse

    DSW Designer Shoe Warehouse

    3.0(35 reviews)
    0.1 mi
    $$

    I ordered shoes on 12/12/25 for my x-mas party on 12/19/25. I admit that I was cutting it close…read more The shipping date they promised was 12/19/25. I received an email on 12/14/25, stating that there was a delay in processing my order. I tried canceling on the app but was unable. I called in on the 16th to try and cancel and they claimed that the item was processing and that it could not be canceled even though it had not shipped. I informed that I had to buy another pair of shoes and that they were wasting their money and my time, because I was planning on returning the shoes. They kept apologizing for my inconvenience and saying that they understand. I told them that the customer service is received was poor and that I will not be patronizing their store in the future and will let the public know.

    DSW does not get the recognition I feel that they deserve. I've been a DSW fan for years! This…read morelocation at Gateway Plaza, I honestly have never shopped in person. I usually come to pick up an online order, try on and look over my new shoes, and leave with a huge smile on my face. See: like a kid in a candy store. :) The staff here are always courteous, greets me when I enter the store, and helpful if I have questions or need to place an online order. The store is clean and a nice sized location. Needless to say, I'll be back ...what girl doesn't love new shoes. Plus, I'm always earning rewards, which keeps me coming back. This being the cherry on top of all the sales!! See ya again soon DSW! :)

    Photos
    DSW Designer Shoe Warehouse - Christmas gifts to myself(2023), all women's Converse were on sale..AND I had a $10 reward to use! :)

    Christmas gifts to myself(2023), all women's Converse were on sale..AND I had a $10 reward to use! :)

    DSW Designer Shoe Warehouse
    DSW Designer Shoe Warehouse

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    Marshalls - deptstores - Updated May 2026

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