I came here with my husband because he needs pants badly. We were greeted upon entering, however, other than that were ignored. The sizes are different than they used to be (to me) and my husband has been wearing Levi's since before I was born, because he really is that old. However, the numbers, sizes, lack of help, etc. weren't great. He did walk out with a Beanie, so that was cool. The beanie is what brought this from a two star to a three star review. But what he really wanted were some good old fashioned jeans and a little help finding them. read more

While visiting here from out of town we decided to come here to check out the Levi's selection ! I am so happy we did as they had so many different styles of Levi's ! We were immediately welcomed in ! The service we received from all the employees was excellent! They were all amazing and really seemed to love there job ! Great variety , reasonably priced , caring kind employees! I highly recommend this Levi's outlets read more

I was flattered to be in the presence of such great hospitality.Not only was a greeted at the entrance but received a thorough walk through on promotions and Levi's hottest wear. Luis was the worker who guided me to this great experience, he was charming and very respectful. Highly recommend workers receive commission! read more

Great store and location! Who doesn't love Levi's?? The staff is always friendly and helpful. The store is always clean and well stocked. Great place for gifts and yourself. Parking is easy in the mall parking lot with plenty to see. read more

Friendly staff here. Some of the prices are great especially if they're on sale. Others are probably on par with the real store so if I were you I would check prices online to see if there is the same item for even cheaper. I wasn't a huge fan of their jeans here; their curve system didn't quite fit me very well (and I would say I have curves). I did buy a white trucker jacket because the fit was very nice. read more

this is the 2nd time I've been in recently and the employees have been so helpful and nice. I just was helped by Tina and she was super sweet, answered all my questions and went out of her way to make sure I got everything I need. read more

Exceptional customer service, above and beyond the expected! I had a pair of 501's with a factory flaw. I had not purchased them from the Napa Levi's Outlet Store, and under such circumstances Levi's standard policy required that I ship the defective 501's back to the Levi's headquarters for replacement. Christina, the manager of the Napa Levi's Outlet Store, could not have been more understanding and helpful. She contacted Levi's on my behalf, and arranged with them to replace the defective pants for me through the Napa store. This required a significant amount of her time and making several phone calls, and all this for someone who wasn't a customer of this store - yet. Obviously, when I go shopping for Levi's again it will be at Napa Levi's Outlet Store. read more

Yep, that's right. For review #501, I'm reviewing Levi's. Take a moment, and just soak up the awesomocity. Or triteness. Whatever. Here's the thing: Levi's are all you need. Back when it was still cool, I wore Calvin Klein jeans (circa 1991-93). I've had Ralph Lauren jeans (1994). More than a few pairs of Wranglers. But all the fancy denim in the world is no substitute for wearing the genuine original. Because I'm a bit of a freak of nature (6'4" guy with a 32" inseam) (like a cartoon: big head, big torso, no legs, big feet), it has often been hard to find exactly what I want. Enter the Levi's Outlet. 2 giant walls of men's jeans. Now, you could go with some kind of modern fit, skinny legs, low-rise, whatever. But the problem is, I'm not a 19-year-old heroin-addicted faux-hawked bass player in a garage-based shoe-gazer band. So I have no business wearing that crap. I am, instead, a highly traditional, earnest redneck turned lawyer. And that calls for nothing less than the most traditional pair of jeans on the market today: the Levi's 501. Not that the jeans are perfect. The button-fly is not well-designed for today's modern, urinal-laced environment. The rivets on the front watch pocket can scratch my leather couch. But I see this as simply the price one must pay for genuine authenticity. And if there are two words I would hope could be used to describe me, those two would be at the top of the list: Genuine. Authentic. Occasionally denim-clad (below the waist). Courtesy of Levi's. read more

This is an impressive and very well stocked store. The prices are probably about the same as at any retail store that sells the brand unless you find something on sale. They have tons of jeans but also lots of other clothing. The personnel was also very friendly. read more

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I love me some Levi's jeans, especially if they're affordable. I've been here so many times before, but I think they may have jacked up the prices recently. I distinctly remember the slim and skinny jeans being $30, $35, and $40 depending on the style. But when I came here today, I was surprised to see skinny jeans going for $50. I was interested in a couple of jeans but seeing the price made me "ehhhh......." I think the 501's are still $30, but I've never been able to find 501's that fit well. The employees are pretty friendly here. Or overly friendly. I wasn't even in the store for 5 minutes and I was already asked by 5 different associates if I needed any help. I'm pretty independent when I'm shopping for anything, I know exactly what I'm looking for and the only real help I ask for is for specific sizes. But MAN one after another these guys came up to me offering assistance. I appreciate the offer, and I understand you gotta drive sales, but gimme some breathing room! But I got a thing for ladies under 5 feet. So to that female employee who approached me for help and was coincidentally under 5 feet: hi cutie! (runs away in shyness) read more

What can I not live WITHOUT? My pair of Levi's. Doesn't matter if it's my skinny jeans,mini-skirt or short shorts. There's nothing in this world like a great pair of Levi's that makes a woman feel beautifully sexy. Plus at the outlet I can get 3 pairs for the same price as I would for 1 at the regular Levi's store. And believe it or not I actually found the styles at the outlet to be better than at the regular Levi's store. read more

I'd actually avoided the Levi store previously, as I thought they would be very overpriced, and I should find other discounters. I went yesterday to this Napa store, and they had a sale going on, so were very affordable. I found some great jeans and a jacket, which I love. Was assisted by Brenda, who was very helpful. I kept looking for sizes that weren't on display and she seemed to just magically produce every size I needed from somewhere out the back, LOL. Changed my mind about going to the Levi store. read more