I see I'm not the only person but I booked an appointment based on their times - planning to leave…read morework a little early. Later in the evening I get a text asking if I can come in earlier because she had something come up. Based on the availability when I booked my guess is just didn't want to wait around. Not an auspicious beginning -I'll look elsewhere.

I booked an appointment on Vagaro for the next day (per dates/times they posted!) and got lots of…read morewarnings about not cancelling under 24 hours. 30 minutes later my appointment was cancelled with no explanation. I called. No one answered. I left my phone number asking for a call back. No one called back. This couldn't have been a worse first impression! Although, now reading some of the other 1-star reviews, maybe it was a blessing in disguise.

Brandyn is an incredible stylist. She did my color highlights and added extensions, and the result…read moreis beautiful -- natural-looking color, seamless extensions, and hair that feels healthy and full. She really listened and made great recommendations instead of just doing whatever I walked in asking for. I left feeling confident and so happy with the look. The salon itself is cute, welcoming, and easy to relax in. If you're looking for color, highlights, or extensions in Napa, book with Brandyn at Hen House. I'll definitely be back.

I waited more than a year to write this review because I wanted to understand what happened to my…read morehair before saying anything publicly. I visited Hen House Salon once and saw Katy Jackson Marks. I was new to the Napa area at the time and traveling there frequently for work. Since I expected to spend several months of each year in Napa for the next few years, I wanted to find a salon I could return to regularly. Hen House had good reviews, and the salon itself was quaint, exceptionally clean, comfortable, and welcoming. I was the only client there that day. My appointment lasted approximately four hours and included highlights, a wash, haircut, and blowout. The color turned out very nice. The haircut was okay, although I had specifically requested little to no layering and ultimately ended up with considerably more layers than I wanted. What happened afterward is the reason I am writing this review. Within days of my appointment, I noticed that I was shedding more hair than usual. Initially, I didn't think much of it. However, over the following weeks, the shedding became progressively more concerning--and it continued for approximately 16 months. During that time, I sought medical help, including visits with doctors and a dermatologist and underwent testing to determine what was happening. Ultimately, the issue was attributed to exposure to hair products. I want to be very clear: I cannot prove that my visit to Hen House Salon caused my hair loss, and I am not claiming with certainty that it did. What concerns me is that this salon visit was the only significant change in my hair-product exposure at the time. For several years before this appointment, I had exclusively used organic and natural hair products without experiencing hair-loss or shedding problems. After this appointment, I did not visit another salon or have another professional hair treatment. Yet the shedding that began shortly afterward continued for more than a year. At its worst, I lost approximately 75% of my hair. I also contacted the salon afterward because I wanted to know exactly which products had been used on my hair during the appointment. I requested that information but never received a return call. Given what I was experiencing, that was particularly disappointing. I wasn't looking to assign blame--I simply wanted the product information so that I could try to determine what I might have been exposed to. It has now been more than a year, and my hair is finally growing back and beginning to fill in. The experience affected me enough that I have not allowed anyone else to professionally color or treat my hair since that appointment. Could the timing have been coincidental? Yes, and I think it is important to acknowledge that. But considering the timing, the fact that this was my only salon visit, my previous history of using the same natural products without problems, and what I subsequently learned while trying to determine the cause of the shedding, I personally cannot dismiss the possibility that something used during this appointment contributed to what happened. I wish I had been given the product information when I requested it. At the very least, it might have helped me and my doctors better understand what happened. I can only speak to my own experience. The salon was lovely, the color looked good, and Katy was pleasant during my appointment. Unfortunately, what happened with my hair afterward was significant enough that I would not personally return.

I been looking for a new hairstylist, my girl moved out of state and my hair has been just growing…read moreflat and need of a haircut. Ladies, you know how hard it is to find a good hairdresser who listens and doesn't just cut your hair. I asked for long layers and got volume as a plus. Holli was amazing and so natural as she did her magic. Her skills were right on point and slowly I started see the amazing results. She brought my hair back to life and made my hair looking gorgeous! I got compliments from my kiddos and strangers. Thank you so much Holli for my fabulous Haircut! I now have my new hairstylist and she also said, she loves to do color and transformation!!! I can't wait for what my hair has in store in the future!

Your stylist lied, I did not changed the service into color done by foil, I only need root retouch…read morecolor to cover the grey hair, Yes, I walked in and willing to make an appointment but I was offered to get it done the same day so I took it and wait an hour but instead the stylist changed her mind not to do it.

Kaitlyn at Play Hair Studio did a great job getting me all spruced up before my wedding. The hair…read moreand makeup fit the occasion perfectly and our photos turned out great. Her professional technique helped the entire look so that it all came together. She understood what I needed before I did. Even more, her demeanor was calming for an amped up bride. I appreciate her professional and well-delivered work! Thank you, Kaitlyn and Play Hair Studio!

Well worth the trip from Petaluma. Kaitlin was referred to us and we're happy we got the referral…read more It's a beautiful shop with plenty of parking. My daughter had used boxed color to dye her hair black and we were really worried that any color correcting would damage her hair more. Kaitlin took the time to explain the process and was very friendly and knowledgeable. What a great experience.

Not only is this place the cutest & in the perfect location downtown, but Elley is the BEST! She…read morecompletely transformed and fixed my hair to make it exactly what I wanted. I couldn't have asked for ANYTHING better! I now have found my permanent hairdresser!

Meghan took me from a grown out soft brunette and blonde balayage to all over soft pink and I've…read morenever been so happy!! She chose the color for me after I simply requested to "go pink" (vague hair request- I know) and the color not only compliments my skin but enhances all of my features. I've never been so happy with a hair appt in my life and I've been coloring my hair for almost 20 years! She even gave me an amazing trim and kept my hair long like I requested! I'm so so happy and I can't wait for my touch up because not only is she amazing with color she's an amazing conversation! Thank you so much Meghan forever!!!

This salon is perfect for me! My hairstylist Kimberly aka Noel has the solo chair around back…read more Every time I leave whether it's just a cut & style or color & style I feel amazing!! Fresh hair makes for a happy girl! And my mom and is a big fan as well!

Very pleased with the coloring Nina did on my hair. I came in with an idea and she went above and…read morebeyond to make my dream hair come to life. Not only did she do a phenomenal job on my hair, but she made the experience very enjoyable. She has a very bubbly and friendly personality and that brought me out of my shell a little. I highly recommend Nina at Radiance salon. Very reasonable prices as well, which is hard to find in napa.

I recently had my first salon appointment with Lanee at this gorgeous boutique in the Napa area…read more Although I have been getting my hair colored and processed since I was a teenager, this was my first experience with balayage highlighting! Lanee was very patient, kind, very easy to talk to, makes you feel comfortable and at ease in her salon chair, and she really listens to what the client is looking for in regards to their own hair style and color. I had discovered Lanee through my girlfriend or (word of mouth) and I am so happy that I made this appt! Her pricing is very reasonable for the experience that she has... and if I personally can drive up from my residence in Sacramento, then... I encourage anyone reading this to book with her, as well. Thank you for reading! And thank you, Lanee, for being so wonderful!!

Love JESSICA shes the owner. She takes care of all my extensions needs. She does all the local hair…read moredressers extensions too.

Best curly cut I've had in ages! Megan did a great job assessing my hair, correcting Il issues I…read morehad with my prior cut (at a different salon) and even now, several weeks later, I still love my hair! The salon is very cute and welcoming, and the private salon suites feel extra special. Love it and can't wait to go back in a week for my first color experience!