First off... please do something about the sassy lady at the register who seems hispanic and has tattoos. Always always always has an attitude when checking people out If you dont like your job quit!! Same goes for the Black lady thats sometimes in front of the dressing rooms Dressing rooms most of the time smell like urine .. Other than that most of the other employees are nice read more

No matter what time or day, the viral better quality merchandise is never at this location. I wouldn't be surprised if the employees resale it. This Ross is packed with junk, it's hard to get through the aisles or look through racks without clothes falling off broken hangers. Not all but most employees here are rude and don't get me started on the profiling. read more

I focused on the kitchen section. I need a colander and some kind of reusable food storage bin. I preferred square/rectangular glass with locking tabs for the lid. And I needed just one. For food storage, Amazon prices are running $5 - $10 per item. Items I favored were about $10. There was appallingly low selection. The only way to get out of this price category is to buy a very large set where the price per item drops significantly. At Ross, there was a reasonable selection. They had created this by simply breaking up a larger set, tacking on a buck or two and selling them separately. That's just what I need! I got the rectangular glass container with plastic lid and locking tabs for $4.99. It was the same with the colanders, the cook pots, the bakeware; they'd broken up the sets and you could purchase just the size needed with a selection from different brands. I don't often see such great choices and I wonder if they are timing their drops for Tuesday when they target seniors.... I also checked out some curtain rods; prices were running from $7 to $20 but given the prices the rods were unusually good looking. Pity they didn't have the size I needed. At the register the cashier inquired delicately if I was eligible for the 10% Tuesdays senior discount. You're a senior if you're 55 or over. Nicely done! Thanks to this practice breaking up sets - I'm adding Ross' kitchen section to my great places to shop for small spaces collection. read more

Ross Dress for Less - Prices 7-19 - Department Stores Near Me - Vallejo, California

Solid Hoka options which was both nice and surprising. I found a hard to find color and quickly grabbed them to purchase. The clothing and women's essentials/toiletry options left a lot to be desired. I love the location; shoppers can hop off the strip and into the store, and back on the strip in no time. read more

I haven't been to Ross in a few months because of illness. I went yesterday and they had a lot of merchandise, mostly the same clothes over and over. I always buy there but only found dog treats. There is not much there even though it's packed with stuff. They made the isles smaller my cart was knocking stuff over and it was hard to get around even with out a cart.It made me say to myself "I don't want to shop here it's too hard to get around." It used to be a cool store, what happened? Too cramped up. It's Vallejo Ross, hope they're not all like that. They must have a new merchandiser. read more

First off, let's just say the collection was perfect - it had everything I wanted, with a great amount of new school and old school items. I do wish they had just a bit more Nike apparel, but I won't complain. The customer service was also great; I was greeted warmly at the door by the security staff, and the cashiers were very friendly, answering my questions and concerns. One thing that had me a bit on edge were the prices of some items - for example, the fragrances were noticeably higher than normal prices, like those at stores like Macy's and Kohl's. But for the most part, it was a wonderful experience, and I would definitely come again. read more

I swear by Ross. It's my go to place to shop for clothes. My experience here has been nothing but positive. Whenever I go, the workers are friendly, and the security guard always greets me upon entering the store. The clothes can be a hit or miss, but I'll occasionally hit some jackpots if I search thoroughly. Sometimes the store gets messy with clothes on the floor, but for the most part, the clothing racks are adequately organized. Something to note: the aisles are pretty compact, so it can get annoying if there are carts blocking the walkway. In addition to clothes, Ross also has other sections--shoes, toys, home, bath, luggages, etc. Overall a decent place to shop at! read more

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Plenty of parking at this Ross. Friendly staff greeted at the door. The isles were a little narrow and the store a bit messy but that's every Ross. Overall recommend. read more

Usually I enjoy this place but after the weekend and holiday, I was ran off the isle by not just one employee and cart full of "nothing I want to buy go backs" but 2 lovely Ross employee's. I get your tired but common moral compass boundaries would be appreciated. Don't scall at your customers or give dirty looks. What happen to greet or service? I'm sorry you have a busy store but lucky for you they keep anyone that shows up for work and get off acting as if customer's are in "your way" and are an annoyance in your work day. read more

Ross Dress for Less - Shoppable and inviting isn't it? - Department Stores Near Me - Vallejo, California

It's labor day weekend, I walk in Ross It's 10:45 AM. It's 3 cashiers and the line is ok. All of a sudden 2 cashiers walk away leaving one, now the line is super long. When you know it's a holiday weekend you should have plenty of cashiers. Ross please do better. read more

This is the 2nd time I've come to this Ross since moving here and the employees are rude and offer no assistance to their customers. I have a mobility issue and I had to wait for a passer by to help me in the store. If you are handicapped, you better bring someone with you. Better yet, go to another store that employ better help. read more

big body jasmine was super rude... maybe get another job! i'm super disappointed that they only offered me 5% for a very damaged basket.

It is true what they say: each Ross department store is different from another. This one is hundreds of miles away from home, but time to spare, it was a stop to make on the way to another destination. It was really more about curiosity. Clean, organized and very little clutter. Hubbers and I looked through their art section as we can certainly use some for the bare white walls in our home. The bathroom could also use a little color. We were lucky and found a ton of them to choose from. It was almost too easy. I was lucky enough not to experience the bad service some Yelpers went through. Here's hoping they maintain good standards. Glad I had time to spare for a stop. Happy to leave with some bargain buys. read more

Ross Dress for Less - Department Stores Near Me - Vallejo, California

DO NOT COME HERE IF YOU ARE MEXICAN: On May 1st at around 3:30 PM, my mom and siblings went into the Ross store in Vallejo, CA to return an item. While completing said return, my 11 year old sister overheard one associate (a white lady, brown hair, freckles) state to another (asian lady), it's THAT Mexican family again", in a nasty tone all while staring them down. I wasn't there to see this but I believe the associate knew what she was doing, she knew that they wouldn't speak up. My family has never once been rude, disrespectful, or even a disturbance. I have no idea what prompted this incredibly disrespectful and racist comment but it is unacceptable. Trying to handle this maturely, I called and spoke to the manager in which all I got was "you can call corporate" and "i'm sorry about that", yeah me too. read more

You can never take away the fact that Ross carries some pretty decent and inexpensive merchandise. I for one will always enjoy shopping at Ross. I found some pretty good gifts for my wife to use during traveling , and a way to start getting rid of old stuff. I wish I could say that this place was all positive because it wasn't. Their loss prevention sort of profiled me ( I had no oversized bag and the bag that I ended up purchasing was closed and folded during my shopping). I really understand the need for LP trust me I have seen why ... but I think that LP persons should be able to identify and read people better so that they aren't making the wrong person feel uneasy. I don't think that I will shop at this particular Ross. I will find another close by . read more

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My favorite store to buy anything I need You name is it they have it there for home garden and gift read more

I bought all my kitchen equipment here two days ago because my daughter, Joy took a lot of my kitchen equipment outfitting her new home in the South Bay. Every kitchen item I needed and put on my shopping list I found at Ross! So awesome! Best of all-all the stuff I bought I saved a ton o' moola! BTW: The sales tax increased to 8.375%. http://www.boe.ca.gov/cgi-bin/rates.cgi?LETTER=S&LIST=COUNTY read more

Quickly found the item I wanted only to find 18 people in line (not exaggerating) , waiting for 1 cashier. I noticed 2 staff members chatting near the entrance, one of which had a "manager" badge. As I approached, the 'manager' seemed annoyed that I had interrupted them. Then I explained how important it was to get cashier help because I was not going to be wait 20-30 min to make my purchase. "I'm sure others might take one look at the line and leave as well", I warned. She nodded and went immediately back to her conversation with the other. "I guess that doesn't matter to you?", I asked. Then she turned her back to me to continue her conversation without my distraction. If they have ZERO respect for the customer's time or feedback, then I have ZERO desire to shop there. read more

My message will be brief. I was killing time, waiting for Costco to open, so I looked up nearby businesses that might be open. Ross (holiday) hours -open at 8. It's past 8, and the doors are locked. Not one to write negative reviews, but really... read more

This is ridiculous seeing all these clothes on the floor it doesn't even make me want to shop here . I know it's the customers who don't care but the employees should still do a walk through and pick up these clothes in the aisles read more

Ross Dress for Less - New clothes - Department Stores Near Me - Vallejo, California

Kevin Blart gave up his job at West Orange Pavilion Mall, he had grown his hair, pulled it back and donned a black windbreaker with "Loss Prevention" emblazoned on the back and can now be found proudly manning the front door at Ross. Because everyone knows, thats where all the theft occurs, at the front door, as the customers arrive. Funny, he brought out the inner 12 year-old in me. I had to giggle as he stood there, so proudly, ushering us in. After an enjoyable time of finding a swimsuit that didn't make me look like a "dolphin" as my daughter told me, we meandered the aisles. We heard on the loudspeaker that the store was officially closed. Then announcer proceeded to tell all of the store personnel to "escort" all the customers to the front of the store. When we arrived at the front they had two of the 6 or 8 registers open, with about 15 people waiting in line and Kevin was a the very front with his back to the windows, scanning the lines. http://www.yelp.com/biz_photos/hu9mLOEz5ivNVPzA7euBMg?select=o7238UbFi0-H6450E2HjNg Since the line was so long, I looked at some items on the racks, where "Kevin" singled me out and told me that I had to stand behind the silver line. http://www.yelp.com/biz_photos/hu9mLOEz5ivNVPzA7euBMg?select=zWS87D3uj7XrIQakVXBY7w Seriously? An errant customer had somehow managed to stay on the other side of the line, but "Kevin" with the eye of a big cat hunting the gazelle on the Serengeti, called out to one of the clerks on the floor, "get that customer, bring them to the line." I looked down at my outfit to make sure that I wasn't wearing an orange jumpsuit, nope, just my jeans and a shirt. I wasn't in Jail. I was waiting for the warden to come by and escort me to my cell. I'm contemplating taking my purchase back and spending my money elsewhere. Even the Ross on Market in San Francisco is more laid-back and comfortable. read more

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This loss prevention guy Cloyd got closer than this multiple times to me and my 8year old son & nephew after I told him I'd speak to his manager about him! He followed me throughout the line ignoring everyone until I got inside, and when I did get inside he watched me they the window and flared as I spoke with staff!!!! Took almost and hour until Yendry the manager finally found the time to come talk to me about the harassment and intimidation from Cloyd. She told me she couldn't do anything but talk to him and get his side of the story. Multiple people and associates saw him thru the glass. There was only one associate to help and was concerned was the only one who took it seriously and empathized!! The others all seemed too afraid and didn't want to escalate the situation that should have been taken care of then and there. They did nothing, didn't pull him from the floor, didn't have him apologize. Nothing! read more

Ross Dress for Less - This loss prevention guy Cloyd got closer than this multiple times to me - Department Stores Near Me - Vallejo, California

I LOVE ROSS!!! who ever doesn't is crazy! you can find stuff from clothes to house necessities to pets to gym! You cant beat the prices either. when i am a last minute person to find stuff to wear & i usually come here when i dint want to spend much on an outfit, it never fails me. Great finds, always. Cant go wrong. especially with the dress Yes some employee's can have attitude but i have witnessed unnecessary attitudes from customers. For majority of the time, they are nice & helpful, even the security guys there now. I haven't come across any messy isles, smelly clothes etc etc.... I feel that way about DD's you can only bring 8 items in the dressing room. read more

Ross Dress for Less - New bed comforters need new sheets (set didn't come with them) - Department Stores Near Me - Vallejo, California

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This happened about 1hour ago. So we came in earlier around 9:45pm. We rushed to get in because we knew that it closes at 10:00pm. When I open the door to go inside the security told us that they're closing in 15minutes then I said, "Oh no worries I just have some items to return. Then he told the staff that was working with hangers close to the door that I was returning an item. Then I was patiently waiting in the return line thinking she heard the security. Maybe after 3minutes of waiting, I asked the security if theres any cashier around, then that staff who was working with hangers said to me to wait a second with an attitude. So I did. Then 1minute after she called me asking whats wrong with the items with a tone, then I said, "It does not fit me." Upon scanning the items she again gave me an attitude saying this don't match the item it said on the barcode I have to wait on that one!!" Then I said, " So is it my fault that the attached barcode doesn't match with the item? Its still attached with the item." Then she grabbed the same item saying, " I don't have time for that." And scanned it. I know you're tired because its almost the end of your shift but giving attitude and being rude to customers is definitely poor costumer service. If you're not happy with your job then find another job. I hope you're happy you ruined someones day today. read more

So I needed a new bra....yes I said it!....I was way over due cause I was starting to get that annoying little underwire poke. I'm not usually frugal when it comes to getting the necessary intimates but today miss thang was on a budget. This Ross every once in a while redeems itself and has some good finds, but it's not the best place to be right before a major holiday or the 1st & 15th of the month! (Darn the gov-ment). As soon as I got in I found exactly what I needed and shocked when the price tag for this brand was only 7.99 when I use to pay way more. Yeah..uh...why wasn't I buying here before..oh right... these crazy lines. Just glad I suffered for a greater cause.."my babies" will be scratch free tonight :-)))) read more

I think this store needs to teach some costumer service n education to them employees because obviously they didn't get it at home June I think that's her name (cashier) loud, rude, No doubt she hates her job, is not our fault u have limited options, but next time you look 4 a job costumer service is not for you bb , read more

Man this Ross is so GHETTO. Why is this place so dirty? Clothes everywhere, lacking inventory, and the staff at the register/security were more interested in what their friends were doing out in the parking lot then if anyone was trying to stuff things down their pants and walk out the door. What is their role again? My mom bought a gift for the Canadian and we returned it. We had the receipt but not the credit card it was purchased on. The customer service girl said she will give us a store credit. I told her to out it on a gift card. She gave us a sales debit receipt that said we could use for a prior purhase. I asked if she could put it on a gift card as I will lose the receipt since its just a piece of paper. She said they don't put balances on gift cards and offered to put the receipt Ina blue gift card envelope. What does the envelope have to do with the receipt? Lame-o. What unhelpful customer service. Lacking customer service. Dirty store. Clothes and inventory strewn everywhere.This is the WORST Ross I've ever been to. YUCK! read more

I live here, the worst thing that happened is somebody toke a shit right by area in ross

Ross has some nice shirts(9.99) but they and them jeans weren't my size. seem busy pre-easter, didn't want to wait around.

I called to see if they could simply check for glass pitchers. Since I'm not in the area and Maria said they could not look to see if they had any. Horrible customer service and lazy employee. read more

I HATE coming here. It's ALWAYS a mess and my fingers always get that nasty smell from the hangers. DD's is just like it And Marshalls (few doors down) isn't that much better. Sure the prices are down there but I'm an american and my waistline isn't down there so good luck to me finding anything that fits. Including shoes. I cant stand that more places dont carry womens shoes past 10 and those that do you'll get maybe 5 pair to choose from ranging from 11-13... If you get lucky then whoo hoo good for you. One nice thing: I like looking at stuff as potential gifts. (But the boxes are always messed up damnit) It's only wheelchair accessable if you don't want to go down any of the isles. read more

The store is not horrible but you can tell by the expression on the employee faces that they are not happy. Things are not put away in the proper places. This store features low cost, affordable and poorly made items. read more

Visited this store to return a purchase. I was surprised when I walked in that it was quite empty. Like any other Ross location, they have a ton of stuff. You just have to be willing to hunt and peck through the aisles and aisles of stuff. It's important to be patient, as most things are not always put where they belong. I'm sure the staff is kept busy trying to keep things in order. read more

Ross the corporation is AWESOME.. just like they advertise.. BRAND NAMES FOR LESS.. which is true.. BUT.. AND THAT'S A BIG BUT.. The Vallejo Ross is THEE worst ROSS i've ever been to. Seems like a whirlwind went right thru all their merchandise and employees. The Customer service SUCKS.. literally 2 cash registers opend and 20 people in EACH line.. they had maybe 4 people on the floor. I asked can they call for back-up cashiers.. and the lady told me flat out NO. Yup the clothes are Cheap.. and SO IS THEIR CUSTOMER SERVICE. .. geez ...I"ve had better Customer service from a Thrift Store! fo Realz!!! read more

I usually like to come here on Tuesdays that way my mom can use the senior discount, plus it's a week day so it's not so crazy busy. They have a ton of stuff, but you just have to really go through every single rack to find something good. I've found a bunch of stuff as far as clothing and houseware for very cheap prices. Only thing they need to open up more registers for check out when there are more than three people in line with a cartful of things. read more

Prices have gone up more lately and it's a lot messier than other stores of the same size. The good thing is that it is located in a safe area. read more

FITTY bux and my kid now has: 4 new designer Tees 1 brand name hoody pullover WOOP WOOP! read more

Horrible Ross. Don't even bother walking in here. Nothing is organized, it's a mess beyond belief, and no one can help you find anything. This is like walking into a Goodwill with dept store prices. read more

Could have been better... But the changes they made is pretty good.. Almost like Marshall's minus the flashy lights.

I hope this store isn't struggling to stay open, it's nice, clean and has good staffing. I was a little let down by the lack of selection. Usually Ross stores are fun to bargain hunt at. While prices were good, they just don't have as much merchandise as their other stores. One star off for the let down. read more