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Thousand Oaks, CA

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Marshalls

3.2 (48 reviews)
Open • 9:30 am - 9:30 pm

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Lianne K.

Marshall's moved from the Janss Marketplace to Conejo Valley Plaza a couple years ago, taking over the former Sports Chalet space. I sometimes forget that it's here, but stopped in yesterday on a quest for stocking stuffers and last minute gifts. The store was still well-stocked in certain categories, with toys, cosmetics, home decor, and electronic accessories especially leading the pack. I almost bought a pair of leather booties, but left them behind to wander the rest of the store. Aisles were mostly clear, though tight in the clothing departments. There were quite a few shoppers in the store, but they were prepared with lots of cashiers to keep the checkout lines moving. Always a plus! As a silly aside, I love to crochet. Marshall's consistently has the best graphics on their $1.99 large reusable shopping bags. I use them for my crochet projects on the go. The weight is perfect, and the woven strap handles are practically indestructible. The only problem I occasionally have is the side stitching may start to come undone. I picked up two new cheerful bags, and will retire a couple that I've used thoroughly. I won't forget to stop by this newer location when in the area. The browsing is great!

I was trying to use my newly approved TJ max credit card but I did not have a physical copy. The manager Maria was called over to help and she refused to accept the payment. She said it was against company policy to accept the photo I've attached as payment even though I had my government ID as stated. I was left a little confused as to why she said that, considering I had just used the exact same photo at a local Tj max 10 minutes prior. I will not be returning to this store thanks to Maria.

Look at the price tag, unreal!!
Elisa H.

Impressive selection clothing at great prices! Had no idea I would find the same label I saw at Nordy's for significantly less. Plus, the clothing racks are neat and arranged in an orderly fashion making it easy to find different the sizes. The dressing rooms are clean, the attendants helpful. Plus there's quite an assortment of other items as well, dog beds, linens, throw rugs, purses, packaged gourmet food, shoes, toys, costume jewelry, and more. Oh and the music overhead was being played at a respectable decibel level. Gotta love that!

Cheri N.

Marshall's can be hit or miss but this location usually comes through for me. I love finding my favorite conditioner here for $9.99 instead of the regular price of $25. Today I was looking for yoga mats and found a few cute ones at $7.99 each. Also the pet toy area didn't disappoint.

Diann B.

Amazing Shoe Selection!!! I love the way it's organized! I bought THE cutest black wedge sandals for $24.99. Came by today to do a rug exchange. Everything went fine. I bought 2 paddle brushes for $4.99 each. I prefer Marshall's over Ross Dress for Less.

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10 years ago

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8 years ago

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8 years ago

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11 years ago

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9 years ago

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10 years ago

Pravo gave me excellent customer service! He is very patient, helpful, friendly, and professional! Thank you so much!

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10 years ago

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10 years ago

Rude staff.. I hope Marshalls corp will replace such rude staff. They are simply not friendly

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Review Highlights - Marshalls

“The dressing room was spotless, had lots of hooks and places to hang your clothes, along with a seat.”

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Nordstrom Rack

Nordstrom Rack

3.0(57 reviews)
1.2 mi
•$$

This Nordstrom Rack is off West Hillcrest Drive Thousand…read moreOaks, CA This evening I needed to find a particular shirt or long sleeves, I never been to this Nordstrom rack at this location. Upon entering I noticed how super clean it was & so were their restrooms, it's highly organized & attention to details. The atmosphere here was super friendly, warm, cozy, very welcoming and inviting. Their price point are spot on for their Quality of great finds! I was blown away how much clothing, accessories, makeup, purses, kids, beauty products, everyday essentials, suitcases, shoes. They have tons of clothing on clearances & brand names clothing. They have 2 stories here: 1st floor all women's clothing, accessories, bath items, makeup & accessories, jewelry. 2nd Floor is all the Men's wear, shoes for kids, Men & Women, kids clothing, suitcases. I was struggling to find what I needed I ran into this beautiful young lady name Whitney. Whitney saw I was having trouble and came over to ask me if I was find everything already? I told her my ordeal, she so thoughtful she quickly helped me, trying to see if there was the color I wanted "Golden" we were able to find some bless her heart. She had to go back to the fitting room area. So glad she was able to help me, I was beyond thrilled what I got thanks to her! Whitney was super polite, kind, caring, thoughtful, super genuine, friendly, very down to earth. Whitney has this super positive upbeat energy about herself that truly Radiates! Whitney is your Rarest of all Diamonds Her shine will never fade! Please treasure her greatly!! As I made way to the cashier I also saw more beauty supplies and accessories! At checkout Rocio C. Greeted me with a warm welcome, she is so sweet! she asked if I found everything, told her yes!! It's was a breeze of a great transaction. I would love to Especially Thank Whitney for a Fantastic & Fabulous & Memorable Visit! I would also like to Thank Rocio C for Wonderful & Great Visit! I would like to Thank Nordstrom Rack for a Great & Wonderful & Positive Experience here! I'll definitely come back again! I'll tell all my family & friends to visit! Please be Kind & Courteous to these hard workers!

I recently spent about $600 at Nordstrom Rack in Thousand Oaks purchasing clothes for my son…read more Unfortunately, some of the items--specifically a pair of shorts and pants--did not fit him properly, as they bunched awkwardly in the middle. When I returned to the store to process a return, the experience was disappointing. The associate inspected the pants, smelled them, and stated they had been washed, then refused the return. This was both uncomfortable and frustrating, especially since the items were simply tried on for fit at home and not worn. I understand that stores have policies in place, but the handling of this situation felt unnecessarily dismissive. A more professional and customer-focused approach would have gone a long way. Most customers won't take the time to leave a review--they'll simply choose not to return. With so many convenient online options available, in-store experiences need to justify the trip. Unfortunately, this one did not. Service with a smirk has never worked for me..

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Nordstrom Rack
Nordstrom Rack
Nordstrom Rack

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The Boutique - This number was very Greek Chic and flattering, but I wanted something brighter.

The Boutique

3.9(28 reviews)
8.3 mi
•$$

When I needed a nice dress for my HS reunion, I returned to The Boutique, remembering the attention…read moreanother customer received when I came here the first time to purchase a gift certificate. The Boutique was PERFECT! Colleen was working that day and, again, helping ladies who came in looking for "just that little something". She greeted me and asked if I was looking for anything in particular and I told her a pretty dress for a reunion. They had SO MANY beautiful, bright colors and fabrics hitting my eyes from every corner of the store. Not that the racks were crammed, but the store is laid out beautifully, with displays and sections of different styles and curated pieces, making everything SOOO tempting. BUT, I needed JUST ONE DRESS. Colleen acknowledged she was working with a couple of ladies and invited me to look around and feel free to ask any questions. Quickly, my arms were filling with selections. I was so happy to see they still had a large selection of Summer items at the end of July, when other stores were already displaying Fall fashions. Colleen got me set up in a booth and the try outs began. This became such a FUN day of dress up! Normally, I find clothes shopping a drag, but this boutique has acquired a following of loyal shoppers and each lady in there was supportive and encouraging as we tried on and received/gave opinions about each other's selections. About an hour and 8 outfits later, Lisa arrived and joined in the "find this lady a dress" collaboration that was afoot. Both Colleen and Lisa were talking inventory and any other pieces they wanted to see me in. Each item was pretty special, but I kept coming back to one dress in particular that just made me feel happy and confident. EXACTLY what I needed! Ok, so yeah, that ONE DRESS turned into 4 items, much to Colleen's surprise. She never pressured me, or gushed praise, she gave her honest opinion, but thought I just wanted ONE dress. Well, what can I say? The prices are fair and I believe these to be well made items that will last for years with my care. My total came to ~$225 for the 4 beauties I brought home. In my nicely wrapped, reusable shopping bag was a cute little note, thanking me for my purchase and stating their return policy. I believe it was w/in 2 weeks with tags on or store credit if not. I don't remember because I am so happy with my new lovelies! Cheers! "CC"

The styles are always unique. Whatever I find or buy, I always get compliments. Great place to…read moreput together an entire outfit, shoes to hat and everything in between. Love this place. Also, the help is truly helpful for styling.

Photos
The Boutique - Entrance 7.25.26

Entrance 7.25.26

The Boutique - WINNER WINNER CHICKEN DINNER!!! $79 was under my budget!

WINNER WINNER CHICKEN DINNER!!! $79 was under my budget!

The Boutique - Maybe for that "someday" Caribbean vaca!

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Maybe for that "someday" Caribbean vaca!

Marshalls - deptstores - Updated October 2026

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