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    ALO

    3.0 (2 reviews)
    Open • 10:00 am - 7:00 pm

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    1 year ago

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    Sharon Segal

    Sharon Segal

    3.6(9 reviews)
    4.0 mi
    •$$$

    I went into this store with a friend and there was an older woman behind the counter. After…read moreexchanging pleasantries I went to browse the jewelry and commented to my friend I liked a piece or two. The sales woman said to me quote, "Your looking at the fine jewelry. Cheap jewelry is over there." And gestured to another part of the store. I was confused at first at what she was implying and I said I know. I know what I like. And she just gestured to the cheaper jewelry. I am absolutely shocked at how rude this woman was. That is absolutely unacceptable customer service. This woman does not know me or my financial status and yet assumed I cannot pay for a $400 bracelet. I can, but regardless I am a customer in your empty store looking at something behind a glass and you turn me away from it??? That was so unnecessary and rude I am completely offended. I can see why this was the only store in the mall that was empty. The rude lady was scaring away customers. My friend and I laughed about it, but genuinely I cannot image what she had to gain by stopping me and telling me I should go to the cheap section.

    I saw this boutique walking around the promenade and saw this place is related Fred Segal! The…read morewindow display had free city clothing. Came in hoping they would have aviator nation as well, unfortunately they don't. Hopefully they'll look into it LOL. Still wanted to look around and saw that their products sold are more independently made and owned. They have the cutest unique candles and scent related items. The store is clean and organized with friendly attentive sale associates. Discovered new brands that I will purchase more in the future. A good selection of denim too - such as Mother.

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    Sharon Segal
    Sharon Segal
    Sharon Segal

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    ALO - accessories - Updated September 2026

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