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San Jose, CA

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Marshalls

3.6 (142 reviews)
Open • 9:30 am - 9:30 pm
Updated 2 months ago

Marshalls Photos

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Reviews With Photos

Sue S.

IMHO Look! It's Dec. 20th and they are already merchandising for Valentine's Day!

View from back of the store.
Kymberly I.

This Marshall's always has a great selection. When you walk in there is always an associate there to greet you. I have been going to this Marshall's at least once a week since COVID and every time I go, even if I visit two days in a row, there is always a different selection of items. Their kitchen and dog section is always filled with a variety of options. They also have a decent selection of storage bins. They keep their store consistently clean and, for the most part, organized. This makes finding products easier as you don't have to sift through the clutter. They also have a pretty big section on clearance items in every section. Marshall's associates are well mannered and provide excellent service. They are always willing to help you find something off the shelves or in the back for you.

Kitchen supplies
Ahanaf R.

Marshalls has so many kitchen supplies for cheap. I usually check Marshalls before buying things elsewhere. The pots and pans are pretty high quality and you can get a great discount.

Christian R.

I've only came to this location a handful of times due to the nature of the surrounding area, I find it to be nice and welcoming. I travel a good 15-20 minutes to this specific location. As I'm traveling from Evergeeen (different side of town) it would assure you that this is a nice Marshalls, for sure! Which in fact, it is. However, Today I received MULTIPLE FORMS of HARRASSMENT from a Marshalls EMPLOYEE at the 535 Coleman Ave, San Jose, CA 95110 location. The employee was a male (5'5 tan with black piercings) by the name of HECTOR (self alleged Marshalls coordinator). I had been in the home department, toward the back of the store with with a couple items in hand, with my friend.  As I'm looking throughout the isle my friend asks me if they have restrooms here or where the restrooms were at - but taken to consideration that I'm not familiar with this location I hadn't known for sure. I figured I could ask the two employees that were behind me if there was a potential restroom here that she (my friend) could use. At the time, the two employees - both HECTOR and a female were taking stuff off a gray rack and putting it away or something of that sort. I told my friend that I would go ahead and ask if they had any restrooms here that my friend could use. I face towards the two employees with their back turned and say excuse me. I wasn't too sure if I had been heard due to my distance and them both having ear pieces in. I begin to take a couple steps forward again, asking "excue me" not only to be blatantly ignored. Once again I walk a few steps more in which I'm sure I can be heard at this distance. I say another excuse me. Opon greeting I get faced with an unwelcoming look from HECTOR. I didn't think twice about it because I was really just trying to find my friend a restroom. We are told where the restrooms were with attitude that I hadn't caught but my friend did. Trying to continue my shopping, I redirected my friend to go use the restroom so I can go back to my isle and decipher if the pen holder was worth the $7.99 or not. I really wanted it!! I go back to my isle and almost immediately I begin to hear HECTOR literally mocking me to his coworker saying "excuse me, excuse me like we didn't hear you the first time". After hearing that I felt totally disrespected. I decided it was only right to address HECTOR about his mockery of me. I walk up to him asking for his name. He answered Hector, after that I had asked if he was the store manager and he claimed to be a Marshalls "coordinator" Then I tell him "I don't think it was nice that you were mocking me" and he claimed that I was acting like he didn't hear me the first time and I explained myself that I hadn't known both him nor his female coworker had heard because they still had their backs turned away putting items back from a go back tray or something of that nature. Regardless, if I was heard I could've been acknowledged. HECTOR then begins to say that I think I'm all that and claims that I am and I quote "boujie". Right after that claim from HECTOR I immediately register his comment as a discrimitory remark. I replied asking "boujie how" in where he didn't have an answer because I've been nothing but respectful. He then starts to get in my face, inches away, continuing to put me down and make claims of myself that I was acting like I was "all that" and being disrespectful as if I was some nuisance to him and his coworker. I then call him a lame for his actions and walked away. He began to come up to me and questions "who I think I am" saying "your stuff is probably fake". At this point I decided to stoop down to his level and degrade him by insulting his employment as well as calling him poor. At this point HECTOR gets so close.. PLS LOOK AT PHOTOS

Adorable baby's first Christmas set. Kitty not included.

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12 years ago

Love the holiday greeter at the door! She is a gem! Super sweet! Nice touch, Marshalls! You made my day!

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15 years ago

My go-to Marshalls store. Finding good stuff is hit-n-miss like the other locations but this one seems to have better selection...

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Ask the Community - Marshalls

Review Highlights - Marshalls

“The value was excellent as the savings covered the shipping to my loved one and they were VERY happy!”

Mentioned in 3 reviews

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Black And Brown - upstairs: men's clothing

Black And Brown

3.8(504 reviews)
1.0 mi•Sunol-Midtown, Downtown
•$$
Locally owned & operated
21 years in business

Clean spot, especially if you have items you want to sell (fashion items) to this vintage thrift…read morestore on a corner of lot with parking spots available next door in parking lot. I was referred by another thrift store, so I decided to stop by (walk in/no appointments) to sell a few items. No long lines or crowds after 1pm Thursday. I never thought about coming here, but it looks legit and there's more upstairs to browse around. It was more spacious than expected in this old landmark building/house corner. Not bad at all. Staff is welcoming and worked pretty fast going through people's drop off bags of clothes, etc. They sell new items too (clothing/scarf dyes, little gifts, sunglasses, shoes, jewelry, and more). Items on racks are good looking and colorful in some spots. There were plenty of Baggu handbags for sale too. Good variety of colors and styles. They have good looking boots for sure. Prices on racks are on the higher end side/more expensive for thrift store items. Very clean though, like new for most items. It didn't take long before they were finished going through my bags. It's a bit more high end here, so if you have good brands vintage fashion items, this can be a good convenient spot for you.

Went thrifting this afternoon and my first stop was Black and Brown. I'd never been there before…read moreand wasn't sure what to expect. Wow, what an amazing store. They mainly sell vintage and modern secondhand clothes, bags, and shoes for women and men, but they also have new pottery from a designer called Familiar. The store is spacious and carefully curated. There is no thrift shop smell and it looks more like a cute boutique than a secondhand store. You can sell your clothes there, too. There are two floors of women's clothes and a separate men's shop across a little courtyard in the back. Most of the customers when I was there were young adults of both sexes. The store was busy on a Saturday in the late afternoon. Fortunately, they have a dedicated parking lot behind the shop with plenty of spaces. The staff welcomed me immediately when I walked in. I was interested in looking at purses and they had quite a few vintage and newer ones from designers like Coach, Tory Burch, Kate Spade, and Dooney & Bourke. I didn't buy any, but enjoyed checking out what they had to offer. I didn't pay too much attention to the clothes, except to notice that women's pant sizes on the second floor only seemed to go up to size 11/12. If they had bigger sizes, I didn't see them. Overall, I was impressed with Black and Brown and would like to go back.

Photos
Black And Brown - Upstairs

Upstairs

Black And Brown
Black And Brown - Women's pants.

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Women's pants.

Crossroads Trading

Crossroads Trading

3.0(632 reviews)
1.7 mi
•$$$$

Very straightforward and still in business here at Crossroads Trading. Yes, they are known and…read moreestablished for decades and have enough staffs hired during summertime to check bag drop offs from customers who are selling fashion items to Crossroads Trading. If you walk in randomly to sell your stuff to them, expect a wait time of 30 minutes to 1 hour after drop offs. Sign in to add your name at self service tablet. Yes, these days, lines are much longer and people have a lot of time to hang around, so there may be limited seats inside. You can get cash or store credit as desired. Parking lot if just outside the door. Convenient. I like Crossroads, but they still want mainly brand names, good looking styles and mostly items in like new conditions. Major brands accepted. They don't take unbranded or unpopular brands. Their store is filled with all beautiful items though. I like nearly every piece I touched on the racks. Very organized. Yes, clothes and handbags are all beautiful, including the higher end luxury items. Crossroads Trading shines like no other competitions. Good business model for secondhand clothing, bags, shoes, and more. Worth it here.

Been coming here for years back when they were just a teeny tiny shop. It's been great to see how…read moremuch they've grown. I always find something good here. However, with time, prices have increased a lot like HM in the $20 range, designer jeans in the $25ish range. Like really for HM? Learned to only pick up items that I am getting for a steal. Stopped bringing clothes here to sell since it takes forever and lowball a bit. They are specific to the type/brand of clothing so it's a drag lugging out a closet purge only to bring back majority of it.

Photos
Crossroads Trading
Crossroads Trading - Kung Fu Vampire at Crossroads w/ Ace

Kung Fu Vampire at Crossroads w/ Ace

Crossroads Trading

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New Balance Santana Row

New Balance Santana Row

3.5(11 reviews)
2.7 mi•West San Jose

I sauntered into New Balance while walking through Santana Row. I have not shopped NB in a long…read moretime...the brand seems to become more of a "uncle vibe". The store however is nice and modern. Unfortunately, no one offered to help while I browsed, so I eventually left without making a purchase.

The New Balance store has a 3D foot scanner--an advanced machine designed to capture precise…read moremeasurements of the foot for optimal shoe fit. So, of course, I wanted to put my butt in it. But doing so, of course, would be inappropriate, disruptive, and disrespectful to both the staff and the purpose of the machine. Attempting it would likely result in immediate ejection from the store, embarrassment on behalf of my wife, and damage to my reputation. If I want to do something like that, it has to come from a place of trust and responsibility. So I've decided on a different approach. I'll apply for a job there. I'll start at the bottom, maybe as a sales associate. I'll show up on time. I'll learn the product lines inside and out. I'll help customers. I'll take extra shifts. I'll support the team. When we have team potlucks I won't just sign up for paper plates and napkins like I usually do. Over time, I'll build trust with my coworkers and supervisors. I'll demonstrate reliability, consistency, and good judgment. When opportunities for promotion arise, I'll take them seriously. I'll accept constructive feedback, complete training, and become someone people rely on. Eventually, I'll earn a leadership position--assistant manager, then store manager. Managers stay late for many reasons: end-of-day reports, scheduling, stockroom organization, vendor calls, or something mundane like doing a full count of shoelaces to reconcile inventory discrepancies. One night, when the store is closed and no one else is there, I'll complete my duties. And then finally I can put my butt in it. But, for now, it's just feet. Ri helped me, with her patience, friendliness, and knowledge earning the store five stars. The scanner said I was a size 12 even though I am a size 13. It undersizes. For this reason I decided not to stick anything else in the scanner.

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New Balance Santana Row
New Balance Santana Row
New Balance Santana Row

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Marshalls - deptstores - Updated October 2026

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