Macy's always has beautiful choices when you need a pretty outfit. My daughter was looking for a…read morenice dress for an event we were off too and she found the perfect choice here. The sales support was amazing and helpful too.

Tom in Men's Retail at Macy's Ross Park Mall is absolutely wonderful! He has helped us for years,…read moreand every experience with him has been exceptional. He truly knows men's clothing inside and out, from slacks and dress shirts to ties and putting the entire look together. Tom takes the time to properly measure you, find the right fit, and help coordinate colors so everything looks great together. He never makes you feel rushed and genuinely cares about making sure you leave happy and confident in what you're wearing. He told us he has been with Macy's since 2011, and his experience definitely shows. Employees like Tom are what make you want to come back and shop in person. We really appreciate all of his help over the years, his hard work, and the excellent customer service he consistently provides. Macy's is very lucky to have him!

My daughter calls this the "everything" mall because there are so many options that the other local…read moremalls simply don't have. Ross Park Mall is a higher end shopping experience with many luxury brand stores but also a lot of trendy spots (like the Disney Store pop up). It also has a lot of family attractions like Build A Bear, Lego etc. And then the staple anchor stores. There are also many "ring" stores like Crate and Barrel, LL Bean and Cheesecake Factory. The food court has a lot of options you don't see in other places (like a potato restaurant with amazing french fries and a poke bowl place) but also has food court staples like pizza and chick fil a. There is a lot of parking, but depending on where you want to go in the mall, it can seem far to where your destination is. The lots are well lit and well kept, though. The mall itself has a lot of space for walking and the corridors are kept clean and well lit. Facilities run by the mall are also well maintained and stocked. Overall, there is a little bit of something for everyone and this is a great place to experience what a good mall actually is.

Pittsburgh does not have as many upscale malls as do larger cities, and I think that Ross Park Mall…read moreis the fanciest mall that we have. This indoor mall has two floors and over 150 stores. The anchor stores are Nordstrom, Macy's, JCPenney, and Dick's Sporting Goods. Luxury/designer stores include Burberry, Gucci, Louis Vuitton, Tiffany and Co., Kate Spade, and Tory Burch. The mall also has many lower-priced clothing stores, including American Eagle, Banana Republic, Buckle, Chico's, Express, GAP, H&M, Hollister, J.Crew, J.Jill, Levi's, LOFT, Madewell, PacSun, Victoria's Secret, White House Black Market, and Zumiez. Unfortunately, a few of my favorite clothing stores have closed since my previous review. Several other stores sell shoes and accessories, such as Coach, Foot Locker, Kay Jewelers, Lens Crafters, Pandora, Sunglass Hut, Swarovski, Tumi, VisionWorks, and Warby Parker. The mall also has electronics stores such as Apple and phone stores. Stores for home goods include Crate and Barrel, RH (formerly Restoration Hardware), Tempur-Pedic, and Williams-Sonoma. Current restaurants are Auntie Anne's, Cheesecake Factory, Plaza Azteca, Nordstrom Ruscello, several casual restaurants in the food court, etcetera. Unlike many other indoor malls, Ross Park Mall is not dead. Most store fronts are occupied, and only a few store fronts are empty and awaiting future retailers.

Daniel from cologne and his coworker for the night shift saturday were very helpful in finding what…read moreI was looking for. They were hospitable and easy to talk to, and gave honest opinions on different cologne. daniel deserves a raise- I will be coming back!!

Nordstrom is a chain department store that sells designer clothes, shoes, accessories, beauty…read moreproducts, home decor, and other goods. I occasionally shop at this store, mostly for women's clothing. My household income is in a top percentile, and I think that the prices for most products here are more than what I want to spend. During my most recent visit, when I was browsing the racks of clothing, an employee walked right past me and did not say hello. Furthermore, sometimes I could not easily find price tags on products. I chose one article of clothing to buy. At the checkout counter, I waited in line for a short while. An employee kindly greeted me, made conversation, accurately rang up my purchase, and told me to have a good day.

Nordstrom Rack is an off-price department store chain that has hundreds of stores across the U.S…read more Its parent company is the luxury department store Nordstrom. This particular Nordstrom Rack is in The Block Northway shopping center. This Nordstrom Rack has two floors. The top level contains merchandise for men, children, and home, and the bottom level contains merchandise for women. I focused on the women's clothing. I saw an assortment of shirts, pants, shorts, dresses, coats, and other apparel that previous retailers could not sell. I recognized brands such as Calvin Klein and Nike, but I had not previously heard of some of the other brands. I thought that the prices were low to moderate. I decided to purchase a pair of UnionBay shorts for $23. The cashier quickly and correctly rang up my purchase.

My husband and I were fragrance shopping on December 14, 2025 while doing our Christmas shopping…read more While we were smelling a different brand, a female employee walked behind us and asked if we wanted to smell Dior, which was noticeably on the lower end of the price range compared to what we were already viewing. At the same time, another employee positioned an iPhone near where we were standing, which made us feel uncomfortable and singled out. We are both African American, and the behavior of the employees felt prejudiced and unnecessary. We entered the store fully intending to purchase fragrances, but left feeling disappointed and unwilling to spend our hard-earned money in an environment where we felt judged rather than welcomed.

Saks OFF 5th is an off-price department store chain that has dozens of stores across the U.S. and…read moreCanada. This specific store is located in The Block Northway in the suburbs of Pittsburgh. It has two floors: The first level contains men's clothing and shoes, and the second level contains women's clothing, shoes, and accessories and some home goods. During my recent visit, most of my walking was around the second level. As I browsed the merchandise, two employees said hello to me. I appreciated that they did not ignore me. I saw merchandise from brands and designers such as 7 for All Mankind, Calvin Klein, Karl Lagerfeld, and Mac Duggal. The store was having a 25%-off sale, so the final prices were fairly low. I picked out travel bags to buy. A cashier immediately rang up my purchase and thanked me.

A smaller boutique type shop. Located with several others, in small shopping center on McKnight roadread more

As you probably already know, Target is a department-store chain that has a couple thousand…read morelocations across the United States. It sells products such as clothing, shoes, accessories, home decor, cleaning products, hygiene and health products, cosmetics, some furniture, toys, electronics, office supplies, pet supplies, and some groceries. Prices are low- to mid-range. Target is one of my favorite retailers. Each month, I shop on their website, and I sometimes shop in this particular store in North Hills Village on McKnight Road. I think that this store has a good selection of products and that the cashiers courteously and accurately ring up my purchases. I am deducting one star from my review because I sometimes struggle to find specific products on the shelves, so I suggest that this store be organized a bit better.

Lately, shopping in-store at Target has been frustrating. Many items are often out of stock, which…read morereminds me of the supply issues back in June 2020. When I asked employees, they mentioned that it's now better to order online for in-store delivery, since a lot of inventory is no longer kept on shelves. It's unclear whether this is due to theft prevention or a shift in their stocking strategy. Pricing also isn't always clearly displayed, which can make the shopping experience more confusing. And the parking lot? It's consistently chaotic. You're honestly better off using Target's curbside pickup, ordering online and having it brought directly to your car is much more efficient and less stressful.

Kohl's is a chain department store that sells mostly clothing but also shoes, linens, home décor,…read morechildren's toys, jewelry, furniture, cosmetics, and other products. Brand names include Food Network, KitchenAid, Nike, Levi's, Adidas, and many, many others. Prices are low to moderate. This particular Kohl's has two floors. The first floor contains mostly clothing and a Sephora, and the second floor contains mostly home goods. During my most recent visit, I was here primarily to return an Amazon product, but I also shopped around a bit. The employee at the Amazon return counter worked very slowly, so I had to wait in line for a long time. Afterward, I found a dog toy to purchase. The toy was on sale, and I could also use a coupon on it. I stood in line at the cash registers for many minutes. The cashier accurately rang up the purchase, and the toy cost only $9. Great deal! And my dog really enjoys playing with the toy.

If you don't like cutting lunch meat don't work in the deli every time you want more than one item…read morethere's a lot of attitude and dirty looks but one employee order lady will help you

McCandless Crossing is an outdoor shopping center. Its anchor stores are Old Navy clothing store,…read moreHomeGoods, Dick's Sporting Goods, and Lowe's Home Improvement. Other retailers include CVS Pharmacy, Pet People (which recently opened), Supercuts, Trader Joe's grocery store, and some others. It also has a Cinemark movie theater as well as several restaurants such as Longhorn Steakhouse, Panera, Emiliano's, Gigi's Cupcakes, and Bonefish Grill. I visit McCandless Crossing mostly for the Cinemark and the Longhorn Steakhouse. The entire shopping center is safe and clean, and it has lots of sidewalks and parking spaces. Many residential townhouses are located *right next to* the parking lot, which my husband thinks is funny, but apparently people enjoy living there.

Lot's of great places to shop and dine. We really enjoyed the area. We had never been there before…read more Coming from East Liverpool, it was a tough drive, lot's of back roads. Most of the trip is over the river and through the woods, but we'll probably be back.

American Eagle Outfitters is a chain store that sells women's and men's clothing and accessories. I…read moreoccasionally shop at this particular location in Ross Park Mall. As I shopped around the store, an employee greeted me. I thought that the selection of women's clothes was decent. I found two articles of clothing, a shirt and a pair of socks, to purchase. The checkout line was long, so I waited for several minutes. The cashier correctly rang up my transaction, and she said thank you and told me to have a great day. At home, I thought that the shirt was large and unshapely and that the socks fit well.

The absolute WORST customer service I have ever experienced (specifically dealt with Libbeth and…read moreMolly M on the Customer Service team). American Eagle has recently changed their return policy (nothing like it used to be), and I was out of the country on my honeymoon in the window when my order was to be returned. I called immediately when I got back from my honeymoon to explain the situation and got the runaround from several Customer Service Representatives that they were "looking into it" and they would get back to me. I never received a phone call back and instead, had to turn to leaving feedback on their app in order for someone to even respond to me via email. That's when I spoke to both Molly and Libbeth (via email), and they let me know that they couldn't find any calls or indication that I spoke to anyone over there. They said several times that they were unwilling to help me return the items and suggested that I go sell the items on Poshmark or Plato's Closet. They also said that they would not escalate the issue to a supervisor because there was no one beyond them that would be able to help. This is so disappointing coming from a loyal customer for the past 10+ years and it seems like they care more about their new "policy", versus working with a customer to try to arrive at a solution. I will certainly be taking my business elsewhere and hope everyone else does the same!

A shopping experience with perfectly curated displays of color and accessories... and Christian…read moreradio playing too! The touches of Jesus and scripture are perfect and honestly make the shopping experience more enjoyable. We came on a Saturday afternoon, so the store was filled with families and lots of youth... but the displays are laid out in a way for you to still be able to navigate around the store. The prices are high, but most areas have a deal when you buy more items. The hidden gem is definitely the clearance area back by the dressing rooms. We were able to find a few dresses and tops for almost 80% off. The store is constantly being tidied up and restocked by the employees. Even the fitting rooms... which had a long line... were managed by three employees and turned over quickly!

Came to this location looking for a casual white dress to wear at my wedding. I absolutely loved…read morethe dress I found but the sales associate was staring so I greeted her. "Oh no I don't like that, can I find something else for you?" was her response. I appreciate her honesty but it totally bummed me out and I did not continue shopping.