Gap is a retail-store chain that sells women's, men's, and children's clothing, shoes, and…read moreaccessories. Prices are moderate. I seldomly shop at Gap, but I decided to stop in this Gap store in Ross Park Mall. I did not find any regularly priced merchandise that I liked, but I decided to purchase two shirts that were on clearance. At the checkout counter, an employee promptly scanned my shirts and processed my payment. She kindly thanked me for my purchase. In the store, I had held the shirts up to me, and they looked as if they would fit my body. At home, however, when I tried on the shirts, one was too small and one was too large, although they were the same size. I concluded that Gap has inconsistent sizing. Well, I spent only $16 total on the two shirts, and I will donate them to charity.

Gapkids at Ross Park Mall in North Hills, Pittsburgh needs to hire people that have a better…read moreattitude and knowledge of exchanging items purchased online and exchanged for the exact same item one size up in store. The sales girl and floor manager would not listen to us and refused to exchange a pink jacket that was given as a gift online to my granddaughter for her birthday. I was really taken back by her attitude towards us and unwillingness to help us. She insisted we were unable to exchange an item purchased online that was a gift. I got this off their website when I got home: (Returning or Exchanging a Gift Did you get a gift that's the wrong size or color? We can help you exchange it for another item or a gift card). Clearly she needs educated about her place of employments policies. Unbelievable and ignorant!

I love this location. Whenever I'm in town I always stop by. The store is always well organized and…read morethe staff are always helpful. Lots of inventory and prices are great. The sales tax in PA take always helps the dollar to stretch further!

Every times walk in to Old Navy I'm taken back to my college days. Now I only find myself in here…read morewith my wife when we're looking for specific items. The Old Navy store model hasn't changed in years. It's very predictable and familiar. Low prices abound. Things don't generally fit me as we'll as I'd like them too. I can't recall the last time I actually purchased something but somehow I still find myself ending up here. Employees don't go out of their way to be helpful - not that would expect them to. It would be a nice change from the norm, though. It could be Old Navy 2.0. Overall it's an average experience on all levels.

My favorite store is in South hills village mall and when I walk in there they know me by name and…read moremy 3 year old Jaxson. I definitely feel like they go out of their way for us. Absolutely love that place

saturday, stop #2-s. hills village-torrid i just LOVE this…read morestore! the only store where i don't feel the big! the clothes actually fit! (well, sometimes, i don't have enough "boob" to fill in the tops! what can i say! so much to the chagrin of my hubby, we went in! like a kid in a candy store, i went up & down every aisle, touching here & there. poor tom was my clothes rack as i started gathering things to try on. the sales girl must have seen him struggling, so she started a room for me. they'll do that for you. so nice! leaves your arms open to look better! we went back to the room for me to try on clothes. he was impressed that he was allowed in, & that they put my name on the door. in the end, i made out! (always let your hubby take you shopping!) i got 3 tops-sleeveless, short & long sleeves, a pair of shorts, & 2 pair of leggings. nancy was a happy girl! on to the next store!

Anthropologie is a chain retail store that sells women's clothing (e.g., tops, bottoms, and wedding…read moredresses), shoes, accessories (e.g., handbags and jewelry), home goods (e.g., dishes and candles), beauty products, etcetera. For years I have occasionally shopped for clothing at Anthropologie. I think that the styles are creative and that the clothing is well-made. As other reviewers have noted, the prices are higher than what some other stores charge, but the quality is high, and the store has a sale section that most people could afford. During my most recent visit, I browsed around the store for minutes, and then an employee asked me if I needed any assistance--while very obviously looking me up-down. Eek! My household income is in the top 1%, but I was wearing middle-class attire such as HOKA (which Anthropologie sells!) and The North Face. I think that her verbal communication was fine but that her nonverbal communication could improve. I saw a dress and shirt that I liked, but I did not buy them. I think that I will shop through their website.

Luv luv luv luv luv luv luv This Store. A Bit Pricey But Their Clothes are Made…read moreSo well & this location has Bridal and the dresses are beyond amazing

American Eagle Outfitters is a chain store that sells women's and men's clothing and accessories. I…read moreoccasionally shop at this particular location in Ross Park Mall. As I shopped around the store, an employee greeted me. I thought that the selection of women's clothes was decent. I found two articles of clothing, a shirt and a pair of socks, to purchase. The checkout line was long, so I waited for several minutes. The cashier correctly rang up my transaction, and she said thank you and told me to have a great day. At home, I thought that the shirt was large and unshapely and that the socks fit well.

The absolute WORST customer service I have ever experienced (specifically dealt with Libbeth and…read moreMolly M on the Customer Service team). American Eagle has recently changed their return policy (nothing like it used to be), and I was out of the country on my honeymoon in the window when my order was to be returned. I called immediately when I got back from my honeymoon to explain the situation and got the runaround from several Customer Service Representatives that they were "looking into it" and they would get back to me. I never received a phone call back and instead, had to turn to leaving feedback on their app in order for someone to even respond to me via email. That's when I spoke to both Molly and Libbeth (via email), and they let me know that they couldn't find any calls or indication that I spoke to anyone over there. They said several times that they were unwilling to help me return the items and suggested that I go sell the items on Poshmark or Plato's Closet. They also said that they would not escalate the issue to a supervisor because there was no one beyond them that would be able to help. This is so disappointing coming from a loyal customer for the past 10+ years and it seems like they care more about their new "policy", versus working with a customer to try to arrive at a solution. I will certainly be taking my business elsewhere and hope everyone else does the same!

Stopped here with some friends after visiting a near by bar. Based on the name, I was expecting a…read morecurated vintage type of store. Instead I found a typical boutique with new clothes, jewelry, and accessories. Typical boutique prices (aka kind of overpriced for quality of the product). No one spoke to us! An associate was checking a customer out when we came in, but didn't even say hello, i'll be with you in a moment, nothing. Not good customer service if you ask me. Biggest size clothing seemed to be a large. I did like the wallpaper though lol.

This is such a cute boutique! They have a great selection of items including jewelry, purses and…read moreeven bralettes. I got the cutest denim jacket with flowers all over it today and I tried it on in the store and it fit perfectly. I will be perfectly honest I was just eating brunch across the street and noticed they had a received a bogus yelp review while looking for places to shop and as a store owner myself didn't think the review seemed fair so I came in to check it out for myself and have only wonderful things to say about the clothes, selection, and service from the two wonderful ladies working there. I will definitely be back!

Marshalls is an off-price department store chain that has locations across the United States and…read moreCanada. This particular location is in the Hempfield Plaza shopping center. Marshalls is not a favorite store of mine, but I sometimes like to search for bargains here. During my recent shopping trip, I saw a variety of merchandise such as clothing, shoes, jewelry, handbags, beauty products, home decor, bed and bath linens, kitchenware, foods, furniture, and pet supplies. The shelves and racks were fully stocked and fairly well organized. Furthermore, the prices were low to moderate. I found some things that I liked.

The nicest lady worked here in customer service. Lovely home unexpected home items such as…read morespider-back chairs. Got a number of favorite clothing items too.

Macy's is a department store chain that sells clothing, shoes, handbags, jewelry, beauty products,…read morekitchenware, bed and bath linens, home decor, furniture, and other merchandise. For many years, I have occasionally shopped at this Macy's store in Westmoreland Mall. During my most recent visit, I shopped mostly in the women's section, and I thought that the store had a good selection. I saw designer brands such as Calvin Klein and also name brands. The store was having a holiday sale for Memorial Day weekend, and most merchandise was discounted. The only constructive feedback that I have is for checkout lines to have shorter wait times.

Love it there. Every one is so nice, store is very clean. Restrooms are clean, cashier was niceread more