Went in for a return . The store was clean and well organized and plenty of staff ready to help…read more Omar was delightful. Very patient and friendly. He helped me with my return as well as finding a perfume I'm happy to add to my collection. I don't come here often her appreciate the service I received yesterday.

I came to the store to restock my Tom Ford perfume. Hamzah helped me behind the fragrance counters…read more He was super friendly, knowledgeable, and patient while letting me try several perfumes and even gave me his contact info for if I had questions after. I was introduced to Parfums de Marly. He recommended Valaya Exclusif, but I chose Delina La Rosee instead. After wearing it at home, I realized it wasn't the right scent for me. I still had the scent of the Valaya Exclusif on my other arm and liked how this settled on me! I should have listened to his recommendations. I returned the next day, and the exchange for Valaya Exclusif was quick and easy, even though I had opened the packaging.. Hamzah's recommendation ended up being what I was looking for. He made the whole experience feel welcoming instead of intimidating, and I will for sure be coming back to him for perfume shopping!

A lots selections on clothes and the specilas are greats.very clean and display on place. A lots…read moreselections on toys. And goods prices.

Location: feeder off 290…read more Parking: Lots! Staff: Nice Wait time: line does get long at check out but cashiers are pretty fast Price: lots of great deals, very well organized

I got a few gifts for my neice for Christmas. When she opened her presents, two things needed to…read morebe exchanged. The service here was lacking. It could have been a lot better than it was. The selection was ok. We had receipts, but the manager here gave us an attitude for the exchange, which bothered us both. Pricing is generally ok here, but not sure if I would return here anytime soon

This is one of the cutest stores in the Galleria and not necessarily just for tweens. This store is…read morebeautifully lit, on trend and merchandised to perfection. You literally want to buy one of everything and wish that working from home was still a thing. At this location you can find the trendiest sweatshirts and beautiful seasonal items. Right now it's all about flannels and shackets. If you're a fashionista make some time to spend in here so you can catch up with what's trending on Melrose, Malibue and all the other cool hipster cities. As far as service, there is always super friendly staff folding shirts and jeans throughout the store. PRO TIP Tons of 80's concert tees (TLC!) and Britney merchandise. Have trouble finding the constantly moving tee shirt displays? Just look up and you'll see them hanging from the ceiling displays.

Very pleased with the customer service and assistant in trying to find a good date night outfit. I…read moreleft very satisfied! The specific Express staff member, Crystal, was very kind and helpful going the extra mile to provide her opinion and help provide alternative style options. She was willing to look in the back stock to find me a particular size. This particular Express had a lot of stock and smaller sizes available. If you don't mind the Galleria, this is the Express I would recommend.

It's been a long time since I shopped at a mall in person, but I needed new slacks so I decided to…read morebrave The Galleria on a weekend to go to Express. Overall I was extremely disappointed (especially with shops like Aritzia setting such a high bar for quality and service in the mall). Express used to be my go-to for work/office attire and I've only ever shopped at this Express location - so I was surprised to find how much it's changed. Service: The service was absolutely *horrible*. There was no one offering any assistance or even greeting you. In fact, most of the staff was standing together just chatting and ignoring customers. I happened to be looking for something specific that another customer was as well, and I watched as she went to ask for helping finding it. The staff barely acknowledged her and the one person who broke away to help didn't even know where the item would be ! Quality: I'm surprised at how much the quality has dipped at Express. I've had the same pair of slacks for years that has held up well, never frayed, and was a thick solid fabric. I came here specifically to purchase another pair. While they still have the exact same pant, the fabric is lightweight and alr3ady coming apart at the seams in store. They also did not have much size selection which I was surprised to find. Price: Their prices are about the same as what they were in the past but with the decline in quality not quite worth it. Unfortunately there are better places to shop to get better quality and service at the same price. I was a long time customer of Express but I doubt I'll be shopping there again

Never really crowded. Management is nice. Store always nice and neat. Personally they are…read moreoverpriced but they usually have a special. You really have to search for something cute depending on your style.

It depends I guess. It could have been 1 star for price, for layout of the store, etc. But due to…read morethe fact that it's hard to find cute stuff for plus sized women, I'm giving it 3 stars. I didn't buy anything but there was some REALLY cute stuff in there. They had bathing suits up (in February ---what!?), lingerie, accessories, awesome belt selection, and all the different types of clothes you can think of. But like I said, the prices is what drove me out of here. I wasn't REALLY in the market to buy anything so I'm sure if I needed something I might have splurged. Even the clearance rack that had old stuff on it was barely marked down from $50 to $40 for jeans. I'd rather go to Lane Bryant where I KNOW the quality will stand on it's own (that's about all I really want to go to LB for anymore though). As soon as I have a wedding or an occasion in mind, I'll return and then I'll know if the quality of the clothing is worth the price or not.

I went in the store 10 minutes ago and noticed no one spoke to me or to me in the store. When I…read morewalked past a customer service agent hanging up clothes he said nothing. A group of people of a different race came in right behind me and he spoke to them in front of me. I was holding a black jacket which I was planning to buy, after being blatantly ignored I returned it to the rack and walked out the store. I expect better customer service, especially when a store is barely hanging on. You would think they'd want to be welcoming to all customers. I'll go to a different location from now on.

I came here yesterday on a very hot, sunny afternoon needing to get a quality dress shirt at a more…read morereasonable price in this area compared to higher price places like Jos A Bank. The lady that helped me and the guy that rung me up were both very helpful, welcoming and attentive. Great service on this stop.

I've been a Costco customer for over 10 years, and this is one of the most convenient Costco…read morelocations inside the Loop. The staff are always friendly and welcoming, including when handling returns, and the store layout is pretty much what you'd expect from any Costco in the U.S. In addition to the outdoor lot, there's also a multi-level covered parking garage, which is great during Houston heat or rain. The only downside is the parking lot design near the entrance, where cars and pedestrians constantly cross paths, making traffic flow pretty slow during busy times. I do recommend avoiding the gas station here. Gas prices are noticeably higher than the Costco locations on Bunker Hill and Sugar Land. For example, currently premium is $4.69/gal here where at Sugar Land it's $4.24/gal. YIKES!!!! The gas area is also very cramped with long lines that spill into the parking lot. Thankfully, the self-checkout lanes inside make regular shopping trips quick and convenient if you're only buying a few items. I'd also recommend avoiding this location on weekends or around 5-6 p.m. on weekdays when people are getting off work, because the crowds and parking lot traffic can become pretty chaotic. Overall, this is still a great Costco location because of the convenient Inner Loop location, friendly staff, and covered parking.

The year of the horse by: Ciel Bleu. Which was no good. I would never buy that again…read more Returning it here. Was a bit of a challenge. First guy was unsure, after stirring the bottle in circles and got Ashley which was the same result saying it had to be half (Which it was). She called for someone else to come stir it and peek her eye ball's in the hole. the lady approached with her name badge flipped over and told me it usually have to be half to return which it is. She says it's not. I offer to pour it out fill it up to determine the half. She asked, what was the reason? when did I discover I didn't like it after one or two glasses? (Argumentative much?) It was only one glass. If I liked it I wouldn't be returning it. Then she says she's going to refund me on a shop card. No. You can return it on my card (as how I paid) She repeated she'll place it back on a shop card. No. I paid with my Costco cc, matter of fact I reported it, so I'll accept cash Again she asked for another Visa card. Are you capable of providing cash?? Cash returned in hand. Like what the WHAT???? This kind of behavior from a members only shop place is unacceptable it's definitely space for opportunity here.

Altar'd State is one of my absolute favorite stores to shop at. They always have the cutest…read moredresses, tops, and seasonal pieces, and it's hard to walk out without finding something I love. One of the best parts of shopping here is the clearance section. There's always a huge selection, and I've found so many cute dresses for under $30. It feels like a hidden treasure hunt every time I visit. The staff is consistently sweet, friendly, and helpful. And somehow the store always smells amazing the moment you walk in.

Great place with a blue and white section to the right and the green and white section to the left!…read more I found some great white dresses for my daughter! Smooth and easy return process.