Of all of the stores in this vein, I do believe that Marshall's is generally the best. Their products are great, and reasonably priced- and their clearance section is ALWAYS on point. I've found some real beauty gems in the clearance aisle. As a former Sephora BA... I'll leave it at that. ;) The service at this Marshall's was wonderful. The cashier Gwen helped me through a really annoying issue with my Apple Pay- she was so patient with me and so helpful! On top of being incredibly kind she was also absolutely hilarious and had me laughing. Shout out to Gwen for making what was an annoying situation SO much easier on me. Much love. read more

As always come in with an open mind and a positive and patient attitude! It can be messy but unattended children and adults are also very messy. I bring my well behaved pet in often with me. As long as others bring a well behaved dog should not be a problem. I've found many deals in here! read more

Marshalls - Funny socks - Department Stores Near Me - Citrus Heights, California

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Worst store ever, workers are awful, not polite and rude , manager is inpolite, not professional as well

When I am in the need of anything that ranges to clothes, home furnishings, bed/bath products, luggage, and anything else, "Marshalls" in my go-to store. They always carry a decent amount of new items at significantly lower prices than what you'd find at a name brand store. This takes me on a trip to Citrus Heights (located on Greenback Lane near Sunrise Blvd) in the heart of the Marketplace At Birdcage shopping area where this part of town has a quite a bit of retail businesses, restaurants, and other various stores to choose from. Marshalls who is owned by the TJX Companies is also affiliated with two other major retailers, HomeGoods and TJ Maxx. They are one of the biggest off-price departments stores in the United States as well as locations in Canada and overseas in Europe. As far as the Citrus Heights store, the parking can get quite crowded; especially during the busier shopping days. And when you have a nearby "Five Below" and "Skechers Outlet", it can be a zoo with a lot of car and foot traffic. The layout of this store is bright, spacious, and inviting. During the numerous times I've visited, they have always been relatively busy with a decent amount of staff members working the registers. Everything is laid out accordingly; mens/womens/childrens apparel, luggage, home products (comforters, sheets, pillows, kitchenware, bath, candles), beauty, shoes, and small furniture pieces. They also offer dedicated fitting rooms for men and women as well as a public restroom at the rear right of the building. During my most recent visit, I picked up quite a bit of nice mens items including work pants (for $17), Adidas athletic socks ($5 for a 3-pack), mens body spray (for $7), a button-down dress shirt (for $13), and a small gym bag (for $10). I think shopping here for so many years at various locations is a proven fact that your money goes a long way. Service isn't the best as I've had to hunt down an employee for any questions. Overall, the experience here is not amazing but not awful. With that said and done, I am giving the Citrus Heights "Marshalls" location an average three star rating. read more

Pretty slow for this Marshall comparing to others that I have been... which is nice. Seems also has a nice selection of kitchen items and faux plants ! read more

really bad customer service , i loss my online order plastics bag , go there to check if i can return it or not , not sure they dont know how to do their jobs or just dont want to help just told me we cant help you because you lost your bag cant verify your product but i got my purchase confirmation email , i go to roseville Marshall after this location ,they are trying to help me and solved the problem and say to me we try our best to help our customer read more

Kind staff, great selection of goods. There are broken and spoiled. In general, the store is clean and pleasant to be in.

I would give it a ZERO if I could. Such a shame, bc I LOVE Marshall's, but I will never return after the encounter I had tonight. First off, I was with my FOUR YEAR OLD DAUGHTER. It was 9:25, and they were closing at 9:30. Totally get that customers need to make their way to the register. As my daughter and I were literally halfway to the register I get stopped by a "manager named Jamie" and she says "I suggest you get to the register before we close them" this really rubbed me the wrong way bc that sounded more like a threat than a polite "Hey we are closing in a few, please make your way up" so I ignored her. Then she proceeds to ask me (as I'm WALKING) "Are you going to check out?" I replied "I heard you" then she gets this attitude and responds "Well I wasn't sure because you didn't acknowledge me" I was legit in shock bc what is this woman's problem?? I would have been checked out by 9:30 if she wasn't harassing us! As a matter of fact, according to my receipt, I WAS out by 9:31. Anyway, I felt sooo rushed by her and felt the tension from her that i placed some items we didn't want to purchase down on the bottom of a shelf by checkout (again, not something I'd usually do, but we were out of time, and it was literally only 2 items) and she comes storming up to me and my poor daughter so angry and with sooo much attitude "So you're not going to get those things that you just put on our ground?!" Just WOWWWW..... I have been a store manager in retail and I get that go-backs suck, but at this point she was way out of line and harassing us! Just let us leave in peace!! I told her "No, we do not want those items and felt rushed by you. I really appreciate your professionalism" and walked away as she continued to make smart ass remarks like "Yep! You're welcome!" I made it to the register and was so uncomfortable at this point. The cashier was a complete sweetheart and tried to turn the mood around and asked if we had a good time shopping, etc. meanwhile, this crazy manager is standing by the exit door talking about me and giving me what felt like a freaking death stare. I won't even lie, on my way out I told her she was crazy and did allllllll that just for one minute over 9:30. When I was a manager in retail, I'd sacrifice anything for the sale, let alone ONE minute past closing. I live right around the corner from this location but I will never come back. People will forget what you say, but they will never ever forget how you made them feel. I am SO livid she spoke to me this way in front of my CHILD, whom by the way, I took there to shop for a "girls night". What a sad ending. HORRIBLE customer service. You should never make your customers feel like a burden! read more

Marshalls is an amazing store with deals on both name brand and designer brands anywhere from 20% to 60% less than you'd find at a department store! I love shopping here, since they change out there merchandise so often to bring in something new several times a week, when you see something you like snag it up cuz chances are you won't see that cute dress or purse or bedding set again! This is a great place if your shopping for gifts since they have so many unique gift ideas for the home, to wear, for children such as a car to zoom around in or rocking horse, etc! Not to mention the gift card can be used at Home Goods, TJMaxx or here at Marshalls since they're owned by the same company! I would highly recommend stopping into this location here in Citrus Heights, yesterday I found a hotel New York Luxury Embossed Plaid, Twin Size, Deep Pocket and Wrinkle Free 4 Piece Sheet Set for only $14.99 for my new bed! The sheets felt like I was sleeping on hotel sheets, the material is just so soft and very comfortable, it wasn't long before I drifted off into a slumber! I can see why they call them Luxury sheets! I also purchased a Loft 10 hook overdoor rack by Richards to hang my diaper bag and purse for get this, only $6.99 and so far it works great and seems to be of great quality! Lastly I purchased for $5.99 Peak On The Go Trail Mixes from GourmetNut in the flavor Feel good which had a nice healthy assortment of dried fruit, nuts, chick peas and pumpkin seeds to take as a snack and it taste ok, but I prefer the taste of their delicious Goji Power Up Trail mix they make! read more

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My aunt loves your place. Incredible customer service! I was in there one weekend and I could tell why she adored this place. Everyone was so helpful and we found what we were looking for! read more

This Marshall's is clean, always stocked and employees are helpful. i'll be shopping here now.

This is one best Marshall's I've ever been to. Although I don't live around this area, but this is the one that I would shop at. Thanks to Dominic for helping me out this morning! He was helpful and kind. I was overwhelmed with everything I got. read more

This is an OK store currently there are a few things in here. But it is school season so everything is being bought and liquidated. A lot of stuff you can't fine so you may have to go to several stores to find what you need. read more

I actually did like this store, however, I went there today(during the covid pandemic), and they are NOT enforcing the state law requiring people to wear masks. I saw probably about 30 people in there without masks. I think that this shows what kind of company they are, and they clearly do not respect their employees enough to protect them from other people not wearing masks. I have been to many other stores/services since masks have been required, and all of the other ones turn people away and require them to wear a mask. Other than that, everything else was pleasant. read more

Once we walked in we were greeted at Marshalls. But once we were all the way in the store no other employees said hello or anything. Not even a smile. We walked passed about 2 or 3 employees. A little pricey for me to want to spend money here any way. Nice to look around once in a while when I am in the area. Most clothing looks old, stained or just used. Not paying $29.00 or any amount for used clothes. read more

Been shopping at this Marshall's for the past 13-15 years. Service is always great and well organized. I purchased here T-shirts, iPhone cases shoes and hats and other goodies. Prices are reasonable and many times you can score an item at a bargain price. The clothes are quality name brand they also have shoes and accessories as well as household items. The dressing rooms are clean and well maintained . They have plenty of cashiers and associates available to assist customers and for checkout. The store is clean and very efficiently organized. 4 Stars read more

I rate this this store a 0 out of a million. Worst customer service on the planet. One of the managers Teresa, is probably one of the rudest human beings I have ever came across. She is nothing but rude. Complains about everything. Won't ever stop yapping. I can confidently confirm that I will never be walking into this marshall's again, let alone even driving by. Please fire Teresa ASAP no rocky read more

Crowed and has a lot of little things you would need, but also limited on what they have, definitely offer great deals on products.

I have had both positive and negative experiences at this location. Mostly positive than negative. The cashiers are often very friendly. Iman rung me up a few days ago and she was genuinely kind and offered welcoming and efficient service. There was even a young African American girl in the fitting room who was extremely bubbly and also gave great customer service. However, on a different occasion fitting room associate, Victoria was beyond rude. I had 8 items to try on (no purse I should add) and she insisted that I hand her each item to count one by one. The two people before me who had 10+ items she counted them in their own hand and gave them number. After she slowly counted my items one by one- I stayed to watch how she counted the other peoples items behind me each with 10+ items. She did not make them hand her their items one-by-one. She counted in their hand and gave them a number. I finally went to my fitting room and when leaving she did the same told me she needed me to hand the items to her one-by-one to count. She then asked me to shake out my own clothes. I had on my own jean jacket and she asked me if it was mine. Victoria's behavior was appalling. She assumed I would steal before I entered and then attempted to accuse me of it upon leaving. Either her own bias led her to behave above the law or she was directed to behave this way. Either way I will not tolerate being criminalized while spending my hard earned money (made by teaching the children of America). read more

Have been a loyal Marshalls TJMAXX and Homegoods customer for many years now. But I was recently in this store and saw a maskless woman sitting in one of the chairs that was for sale chatting away on her cell phone blatantly without a mask. So I immediately headed for the exit and asked the manager on the way out if she would please ask the woman to put on a mask. The manager said that they are not allowed to enforce the mask policy. I told her that I did not ask her to enforce it, to please ask that she put one on. This company is putting the safety of their customers at risk while allowing the covidiots to ignore the rules. I shop at Nugget now because they enforce the mask rule and no longer shop at Raleys because they also have this corporate policy. So enter at your own risk. The sign on the door stating that masks are required is false and misleading. read more

This Marshall location always has good deals especially on sale and clearance. Store is well-organized remodeled and up-to-date. I bought just a steal deal Michael Kors top, Max studio jacket, Puma running shoes - everything more than half oof Original Price! read more

Marshalls - Department Stores Near Me - Citrus Heights, California

I come here all the time! I average about 2-3 times a month here! They always have new shipments and different selections! Their clearance area for clothes has great finds! The also have good name brands for facial creams and solutions! Great finds! read more

Very , nice , clean , like to come here every time .. wish if they have more sport clothing option

if i could give them a BIG FAT -10 i would because the cashier JENNA and the manager TRACE where very rude. They almost gave my mother a heart attack.. they didn't even want to do anything about it.. until they seen that i wasn't play and she really didn't feel go i had to call the ambulance and they took her to the ER.. i will never go to that store again.. they should have call the cashier attention for what she did.. she was very racist and rude... she humiliated..... well what can u expect the manager don't even know how to do there jobs let alone the cashier..... read more

The elderly woman manning the dressing room was neurotic and acted like every customer who walks in to try clothes is in her way. She needs to retire and stay home if she keeps snapping at people who push their carts a bit "too close to the racks". The clothing selection isn't that great, and I swear I found a number of items that could be bought cheaper elsewhere. read more

I always enjoy coming here they have a large selection of namebrand items including shirts sweaters jeans purses wallets and they even sell some skin care here they sell lots of namebrand fragrances they also have pet items here including dog beds cat beds and treats they sell activewear and swimsuits here they also sell stuff for kids and toddlers this is a very clean establishment very clean atmosphere they also sell household items including pictures and they also sell cups and plates bathroom stuff towels and much more when it comes to having a little bit of everything they definitely have a white selection with affordable prices without having to go to the mall it's nice that they A place that has affordable clothing and accessories this is definitely a nice location the staff is very friendly and will go back and beyond to help you find the item you need if they can't find it for you they will look and see if another store carries it I highly recommend this location for anybody who likes to save money on namebrand clothing they definitely have a great selection for men women and kids Toddlers and much more I will definitely be coming back here again very soon next time I am in the area for more great visit in more great deals to come thank you again for everything I appreciate it read more

I LOVE shopping at Marshall's, TJ Max and Ross. I LOVE a good bargain. I love it even more when I'm in Citrus Heights visiting my mom and sis. For some reason, the stores in the 916 (specifically Citrus Heights and Roseville ares) are cleaner, the quality of their items better and the employees are more polished than the ones in the bay area. Seriously. I've found some good stuff (or some good loot as I call them) at this particular Marshall's, BUT I have never found a pair of shoes (hence less 2 stars). They have aisles and aisles of shoes and I find myself going through each one. I've done this routine so many times and I never learn!! I just have to realize that I will never 't find that size 5 or 5.5 shoe! Of all the times I've gone to this store (and that's a lot of times) and gone through my aisle routine, I've only found like 2 pairs of shoes in size 5.5 (and they were shoes I didn't want). Seems the smallest size they order is size 6. Sucks! May be I should write their store manager to stop discriminating against the "cinderella" feet people! ha! read more

The doors at the store weren't on. They were extremely difficult to open and all the guy at the register did was laugh. I came I for a return and that went smoothly but I feel like his behavior was inappropriate read more

The biggest problems with Marshalls is that A) Sure they have "name brand" clothes, but it's a poorer quality and/or something is generally wrong with the garment. B) They treat you like you're a going to steal when you enter and exit the dressing room area, it honestly offensive- that alone, makes me shop at Target and Kohl's more. I did mention it to the lady recounting my garments, she apologized, i get it they make her do it, but seriously they have alarm tags on the cheaply made garments. Are that many people trying to steal a $20 shirt?!? Sorry Marshalls and Ross, you have lost my business. The reason for more then one star, it is a clean and organized location. read more

I'm a cheap bastard so I love marshalls. The only thing ever wrong with this place is the staff. They all look like they might have been extras on the Hills Have Eyes or something. And on top of that, they are usually all sorts of stupid. Ring that sh-t in, take me dough, let me go. But then again, it's Marshalls so whatever. I always find some kick ass housewares here also!!! read more

This is my neighborhood Marshall's. I'm always there with my kiddos and the staff is always pleasant and the store is always organIzed. Just felt like they deserved more stars on yelp.. read more

Our neighborhood Marshalls has a good assortment of merchandise and attentive customer service. If you have a return, make sure you do it within 30 days even WITH receipt as they will not give you a refund, just store credit. read more

Tons of women's clothing at an affordable price! The staff was very nice from the dressing room to checkout. I liked how organized this store is. All the clothes were hung and arranged by size and category. I'll be back for more stuff as the season changes. read more

If I could give a zero stars I would they are completely nosey and rude I had one black young girl and a old white lady on the stores speaker phone yelling out my business about my vehicle over the loud speaker and creating a crowed around my car. They need to really look into who they have working here and running this place the manager was calling me so types of names and calling the cops at the same time while she was on the phone with them and I had my 3 year old son with me AND I'M PREGNANT. The younger black girl was standing at the door while I was exiting yelling me what to do as if she was parent. I will never shop here again I just was blown away of how they were not doing there job and creating problems. read more

My mother and I were shopping for Christmas a a week ago and the cashier guy charged my mother twice for her wrapping paper.a few day later I went back to buy more stuff and I told one of the girls about it she told me to take the recipe and she was going to take care of it.. I walk into the store again today bought some stuff and showed the cashier my recipes from the prior visit.. by the way it was the same cashier didn't even looked at my recipe and said no I can't do anything about it in a rude way!!! Wtf so it's ok to change people twice for the same item!!! No morals no principals!! This kind of people make the store look bad!! It's not about the money it's about how she treated me.. read more

I really love that store they always have everything I need and want and most of the employees are nice not all there is a few that need to be fired but more than more of them are really nice especially the elderly ladies there was one nice lady that was working tonight I am a diehard shopper and it's New Year's Eve and she was working she was really sweet she had a festive wine glass on her shirt but yeah this Marshall's is very clean they always have really nice Michael Kors clothingLucky brand you name it I'm hoping to find some more face products specifically Shiseido read more

The staff is bad, unfriendly, and rude . They do not know how to communicate with the customers.

I'm giving this Marshall's 4/5 stars based on the manager (Dale or Gale) fixing an issue. One of the cashiers didn't take a sensor off an item, it didn't prompt upon exiting. I only found this out at home. As frustrating as that was, I had called in and spoke to the assistant manager and it was handled very well. She actually had a $10 gift card ready for me when I came in with the item. Overall this Marshall's is not too bad, although some of the cashiers are surprisingly rude for no apparent reason. Perhaps a little more training in customer service, and checking clothes for sensors instead of speaking to your fellow employees in a language I do not understand. You also cannot beat their prices. The best in town! read more

Not a bad Marshall's but not the best. Still leans on the better side though. Discount home and clothing stores like Marshall's typically have a reputation for being cheap but very messy. Honestly, when I came up here with some friends a few days back the place wasn't too bad. The cashiers were also very friendly so I feel I need to give them props for that. I'll definitely be back. read more

Will never go back to this store, the manager is so rude and disrespectful has no respect for customers. My mother and I went to do some shopping and when we go shopping we spend more than we should. So my mom find these cute shoes and the price showed $24.99 crossed off and $20 for today's deal, so many of those shoes were right under neath the price. We decided to take them nice shoes for $20 can't go wrong with that. After our cart was full we head over to the cashier, Amanda rings us up and the shoes shoes showed up at $24.99 we told her the sign says it's for $20 and the name was matching the box. Amanda goes and gets who I think is the manager since she was going to decide to match the price for what it was displaying. No, she said one number was off and that it was mistake price. I told her why would u put 15+ of those same shoes right underneath that price and why did the sign match the shoe. She told me her associate move items around. Didn't apologize didn't want hear what I had to say. So i told her she needs to start pricing thing currently since that is false advertising. She ignored me and said she had customers to help. Umm excuse me I am a customer!! Told her she giving me the worst customer service. Ignored me again and " no I am not" I didn't buy shoes. Ooh and when I asked her what her name was because I was going to file a complain she said she doesn't have to give me her name. I am still going to complain but I would not shop at this store again if they hired rude managers who have No customer experience. I would give this store no stars if i could!! read more