I had the pleasure of going to this location and being completely ignored by Juan and another male…read moreassociate there to the point I said hello twice looking at them both and still nothing , 2 women then came in after me and suddenly everyone knows how to speak and was also offered help even though I was in there first. (No one asked me for assistance once while I was there by the way ) . The man at the door was the only welcoming face in that place. Upon leaving a women left before me and they departed her off with "thank you and come again soon" I left a little bit afterwards and once again silence. No one's asking for a welcoming party upon entry or departure. But if I was looking to spend money there today I wouldn't have even wasted my time .

Customer service is always nice at this location. They have past season items at a good discount as…read morewell as current items offered at retail if you tell them you're looking for a specific item. Additional Black Friday deals already ongoing as of 11/11/24.

Went to this store when i was passing by, service was great! the employees where very helpful…read moreespecially this one employee her name was angel! she was very helpful when it came to picking out the right size for me when i was unsure and helped me throughout my time there at skims! she was very understandable and helpful with the fitting rooms and just made my shopping experience quick and simple!

I almost didn't go due to the amount of bad reviews but I'm glad I did. All of the employees were…read morenice, helpful, and answered all my questions. Unfortunately, I was only able to find one bra in my size. I arrived early, so there was no line, but by the time I was done with my purchase, a line had already formed.

Additional 10% off purchases as of 2/24/24…read more SA was helpful, and not pushy. Like any outlet store, merchandise is usually off season - not the current popular items. Miu Miu items also offered inside Prada location.

They try too hard to create an "exclusive" feel to outlet shopping. The store is near empty at…read more10:30am and there's five groups queuing outside. Four ladies walked out (one group) so they let one group (two people) go in. I think people just linger longer inside once they get in because they've spent so much time getting in. Very stupid system. I just wanted to browse and look for purses. Walked away after 20 minutes because only one group ahead of me got in during that time frame.

Amazing outlet!!!!!…read more Gosh, I wish I lived closer to this outlet. Or maybe it is good that I don't lol I would be broke allllll the time haha They have such great deals! The deals are for quality products too. It's not cheap just because it's an outlet. You can find some awesome deals here. The service was good. Everyone seemed willing to help you find what you were looking for. I would come back here all the time if it weren't so far away. My husband doesn't not want me to go back LOL

Desert Hills Premium Outlets is pretty big. Every time I come here I end up spending almost a full…read moreday, and honestly I still feel like I haven't seen everything. They have pretty much all kinds of brands here, from more affordable ones to high end luxury stores. The place is very clean and well maintained. At times it can feel a bit overwhelming just because of how large it is, and I used to get lost or mixed up between sections. Now I just remember one thing: the exit is right beside the food court, which makes it a lot easier. Parking is big  and easy to find a spot, and there are plenty of restrooms around, so it's convenient even if you stay for a long time. Prices aren't really cheap unless there are sales or holiday promotions. I usually only find good deals during those times. The staff I've interacted with have been friendly overall.

Great store, nice variety but would be nice to have better outlet deals…read more Maybe on holidays....

BE AWARE!! When purchasing a shirt the sales associate did not tell me most of the items in the…read morestore are final sale. When I came back to return because I found that the same item is over $100 cheaper than the outlet, the manager would not even try to give me a return and would not let me return. Be AWARE that you cannot return mostly anything in the store. Theres no stamp or mentioning of everything is final sale!!!! I would be very very cautious and be ultimately sure you want to buy anything from here!!

We had a phenomenal experience at this store. The service was 2nd to none. The sales person Liz,…read moremade us feel like family. No sales pressure. Just good old fashioned friendly service with a smile that made the jewelry shine even brighter.

Don't shop here if you want to feel inspired to buy anything just go to Beverly Hills. The nicest…read moreperson in the store is the security guard. To all the sales people at that store: you work at the outlet, pick a struggle, customer service or decent stock.

Friendly customer service and good selection of merchandise. This location has good selection of…read moreshoes, handbags, jewelry, etc at outlet prices. Worth the drive, I would recommend, and revisit.

First time here in 2021, we had great/excellent service. I don't remember our sales person but she…read morewas very good. Second time here in August 2022 and we were ignored! No service, was interested in dropping my credit card, but since no one gave us the time of day, there were other stores who appreciated us much better. Actually, it was disappointing since we LOVE Tory Burch. I know there's probably a staffing issue, but just a "hello" would have been nice.

stephen soto was absolutely amazing. 100000/10 customer service. took his time and attention too…read moredetail and extremely polite. thank you so much for your sensational service. - joseph