On May 10, my wife and I stopped by the Desert Hills TAG Heuer store to admire their beautiful…read morewatch collection. We were warmly greeted by Natalie and the staff, who were welcoming, engaging, and informative throughout our visit. Natalie assisted us, and I can honestly say she was extremely helpful, knowledgeable, and patient. At no point did we feel pressured to make a purchase. In the end, I purchased a TAG Heuer Monaco timepiece along with an alligator strap for my TAG Heuer Carrera. The pricing was excellent, and the customer service experience was outstanding. I would highly recommend Natalie, the staff, and this store to anyone considering a TAG Heuer purchase. Very pleased!

Tag Heuer at Desert Hills Premium Outlets is another great stop if you enjoy browsing beautiful…read morewatches in an elevated, polished setting. The timepieces are genuinely stunning, even if you are just there to admire the craftsmanship up close. What really stands out is the customer service, which feels premium and attentive without any pressure to buy. It's the kind of store where you can comfortably window shop, ask questions, and feel welcomed either way. Whether you're seriously considering a new watch or just enjoying a little retail daydreaming, Tag Heuer makes browsing feel like an experience rather than a transaction.

My boyfriend really wanted a new watch for our 4 year anniversary. I came across this store just to…read morecheck it out because I'd normally purchase items like this online. James was super helpful and guess what? I ended up coming out with TWO watches for my boyfriend! They had a great deal and I was able to get them both for $113! James was able to help me find exactly what it was my boyfriend wanted: something very simple with an exact style/ color of the band. I decided on Skagen and Emporio Armani watches and he loved them! And if you know my boyfriend, he'd tell you if he didn't like something. We were able to hit it spot on what he wanted and I am so grateful! There was also another friendly employee from the LA area who helped me while I was there! Shout out to the both of you guys for the amazing customer service! I will be back :)

Bought a watch here and when I was checking out the woman behind the counter asked for an email…read moreaddress. I hesitated and said that I didn't want to be on a mailing list for the store. She assured me- repeatedly- that it was for the warranty on the watch. She said these exact words "the email address doesn't even go in our system- it goes directly to Skagen". LESS THAN AN HOUR LATER I get an email for the Watch Station mailing list!!!!! I call the store and speak to the woman who checked me out- she immediately becomes indignant and insists that she's not a liar and she doesn't know how my email got on the list. I speak to her manager who acts as though this has never happened before, incredulous that by some mysterious magic my email got into their system. I was never able to get a straight answer out of the THREE different people I talked to. Obviously they are aware of what's happening and they don't care. DO NOT GIVE THEM YOUR EMAIL. Or better yet- DO NOT SHOP HERE. None of the employees were straight forward with me. I take honesty over watches that are barely on discount any day.

The Breitling boutique at Desert Hills in Cabazon near Palm Springs is a small establishment which…read moreoffers high-precision Swiss timepieces. We were promptly and cordially addressed upon entry by the staff. At the time of our visit this location offered a nice selection of inventory, and the chronograph pieces for men and women were beautifully displayed and sparkled. We were assisted by Vanessa, who has been with the company for many years. She was extremely knowledgeable, courteous and delightful. She stayed in contact post-sale and was very professional.

Breitling at Desert Hills Premium Outlets is one of those stores I enjoy even when I'm just window…read moreshopping. The space feels very upscale and polished, which fits perfectly with the brand and the beautiful watches on display. It's fun to take a slow lap and admire the craftsmanship, especially if you appreciate a really well made timepiece. The service matches the luxe vibe, attentive, knowledgeable, and welcoming without any pressure to buy. Whether you're seriously considering a purchase or just browsing and dreaming a little, Breitling is a great stop and makes the whole outlet experience feel a bit elevated.

A thunderstorm "forced" us off the freeway and delightfully we found "sunshine" at the Desert Hills…read morePremium Outlets Centre with designer brand stores like Gucci, Coach etc. I told myself that there would not be any store for me. Only my girls will find some great deals for themselves. I dropped off my girls who didn't complain about the rain drops and lightning and thunder as they entered the mall. Fortunately, most of the walkways were covered. Well, as I entered the Centre from the East Village Parking 2 Hallway, which is near the Disabled Parking, I turned right and I saw the Citizen Sign beckoning me!!! The displays showed a wonderful selection of Citizen Watches that I have ever seen!!! Many were current models available in the stores. There was a terrific sale going on of up to 65% off. As I browsed, a kind and friendly salesperson, Teresa, greeted me and allowed me to admire the selection. Currently, my wish list includes a moonphase watch that I've had my eye on for sometime. Teresa informed me that current models would normally appear at the outlet stores 2 seasons from introduction. Bummer for me However, a very simple faced watch caught my eye and out of curiosity, I asked the price for that piece. After scanning and calculating the discounted price, I braced myself for the price because this particular watch was an Eco-Drive and had the designs of a very elegant dress watch worth at least $300-$400 range. I was wearing my hearing aids, yet, I said, "What did you say?" "Yes, it's on sale for $135.00," repeated Teresa. Incredible!!! I was curious because there was another that looked even more expensive and shiny and sparkly. "Same price," said Teresa. Okay, how about this ultra dressy watch in the front that had gold trim and a leather band? Click. Click. Click. "Actually," said Teresa, "This one is less, $125.00." Now, I had conundrum. Which one? The $125.00 of course. An Eco-Drive dress Citizen watch. Came with all the original 5 year manufacturer warranty and you get an extra year warranty when you register the watch. Needless to say, I'll be back in 2 seasons from now!!!

Wonderful service. Ericka helped my wife and myself…read more She was Awesome. Veronica and Gabe were Awesome as well. Great store. Great experience

Cantos Jewelry is a wonderful company to work with combining excellent personalized service,, high…read morequality beautiful jewelry and very professional dedication. Miguel Cantos of Cantos Jewelry understands that "jewelry " by its very nature is a very personal product and he is really supportive with his clients. I appreciate Cantos Jewelry exceeding my jewelry expectations and would recommend them anytime! Thank you, Miguel!

The owner was simply amazing he created an amazing engagement ring for me. His prices were…read moreunmatched as customer service even more impressive and recommend.

Montblanc at Desert Hills Premium Outlets is a store I always enjoy stepping into, even if I'm…read moremostly browsing. They may be best known for their pens, but I'm especially drawn to the quality and craftsmanship of their timepieces, which feel timeless and truly like forever pieces. Everything has a classy, refined look without feeling stuffy, and I was pleasantly surprised by how modern and well designed their leather goods are too. The space feels calm and elevated, which makes it easy to take your time and really look at the details. Customer service here has always been engaging and helpful without crossing into pushy territory, which I really appreciate. Whether you're seriously shopping or just admiring beautiful things, Montblanc makes for a polished and enjoyable stop.

Wonderful people. Came in looking for a watch and received such phenomenal service had to leave a…read morereview. Pristine and dignified elements of style. The extra flare you need to add embellishments for that special occasion or just a date night with your special someone.

Update! Melissa at the Kay Jewelers Outlet here in Cabazon really helped me out today :) thank you,…read moreMelissa!

Located inside the Desert Hills Premium Outlet Shopping Mall…read more I was really surprised I haven't done a review here since I have been coming here not often but occasionally. I bought and opened an account about 2 years ago. Paid it off last year and today got to charge my hubby's 43rd Wedding Anniversary wedding band. I got to charge the ring and my sterling silver teardrop white sapphire earrings and necklace set . Upon using my Kay Jewelry credit card I got no interest for a year. Grace , our jewelry consultant, gave a stellar service of finding us a deal that fitted my budget. Thank you !

Joseph was absolutely exceptional!! Thank you for helping my mom and I and my husband out ! You…read morewere so patient and so helpful!!!!! Love, rita and victoria

Awful. We have a movado watch and they said they don't do battery exchanges. What the heck, 7…read morepeople asking to have battery exchanges and they said they don't do it on "Fridays" so don't buy movado if you can't even exchange the battery. Bad customer service store. Work on battery exchanges for movado watches. No one was in the store except us. It sounded like they didn't want to do it. Don't buy from movado if they can't even change the battery

Amazing outlet!!!!!…read more Gosh, I wish I lived closer to this outlet. Or maybe it is good that I don't lol I would be broke allllll the time haha They have such great deals! The deals are for quality products too. It's not cheap just because it's an outlet. You can find some awesome deals here. The service was good. Everyone seemed willing to help you find what you were looking for. I would come back here all the time if it weren't so far away. My husband doesn't not want me to go back LOL

To be truthful, I am not a fan of outlet stores; I have enough trouble finding stuff that fits in…read moreregular stores, so I figured the selections here would be just as bad. I haven't visited in years, but one store I used to come to (James Perse) no longer exists, and due to the last experience I had there, I'm not really missing them. However now I returned since they have a Gianvito Rossi outlet, something I certainly never expected to find. Given the very few shops they have within the United States, this was worth coming to. I didn't find anything for myself, but it was nice to see their presence here. Not too far was a Stuart Weitzman and Jimmy Choo (again, no luck). Even though I left empty-handed, they still have a great selection here, more so than Camarillo outlets.

What went well was really amazing. I was welcomed as I…read moreentered the premises with a huge and polite smile. I needed to have the watch battery replaced. The young lady gave both price and time needed to get it done. Battery was replaced in less time and was working beautifully. Two weeks later, I brought in 2 more watches, and my experience was even better than the first time. A week after that, I brought my son's necklace for repair, and sure enough time and notice were spot on. This place really redefines what customer experience all about.

I HIGHLY RECOMMEND!!! Woodley's is a wonderful jewelers…read more They are accommodating even if it's just for watch batteries and repairs. Though I haven't purchased a new piece (yet) when I am ready I will definitely choose these folks over anyone else.