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    Kay Jewelers Outlet

    4.0 (37 reviews)
    Open 10:00 am - 9:00 pm

    Services - Kay Jewelers Outlet

    Jewelry cleaning

    Jewelry repair

    Watch cleaning

    3 More Services

    Watch part repair

    Watch part replacement

    Watch seal testing

    Kay Jewelers Outlet Photos

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    Recommended Reviews - Kay Jewelers Outlet

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    Bienvenido A.

    Very warm reception and excellent service. Grace was so helpful in making the choice. Gave us a very good deal too. Thumbs up! Wouldn't hesitate to recommend her when coming to kay jewelers dessert premium outlet in Cabazon.

    Ramzy S.

    Truly deplorable staff I had done armed security for 60 days straight without a single day off. Both store managers wouldn't allow me to use the restroom nor use the Kleenex, hand sanitizer or even the garbage can. Currently have a lawsuit pending. Absolutely despicable and horrendous company. Racist and verbally abusive. During one eleven hour shift I had ran to the bathroom one time and was fired as a consequence. I was never allowed to use the break room or the fridge. God forbid I ever took a single rest break. God willing I have access to footage to clear my name but either way I have Solid proof of the fraudulent 77 hour weekly scheduling during the holiday season.

    Lab created ruby and white sapphire tennis bracelet
    Sherry J.

    Grace gave me exceptional service as I gift shopped. I was focused on the ruby case, but the shop has a really great selection! Jade, sapphire, diamond, jade, oh my! Watches range from invicta, citizen, g-shock to Rolex for both men and women.

    Jennifer G.

    Ayrine helped me in my time of need I've had my ring from my 15th Birthday for about 10 years now and a it 2 diamonds fell out I took to kay and Ayrine was so lovely and made me feel like a actual value guest I did get another ring and omg I just love both of my rings Diamonds are truly a girls best friend

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    21 days ago

    Update! Melissa at the Kay Jewelers Outlet here in Cabazon really helped me out today :) thank you, Melissa!

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    10 years ago

    Worst customer service ever received!!!!!! Sales people are just plain nasty. Never seen such unprofessional treatment. Don't bother!!!!

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    Ask the Community - Kay Jewelers Outlet

    Review Highlights - Kay Jewelers Outlet

    I was seriously considering having it done online, luckily i happened to find this store where i met Luis.

    Mentioned in 16 reviews

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    Jeweler's Touch - Our store is now in Brea!

    Jeweler's Touch

    (443 reviews)

    $$

    I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

    I brought my engagement ring in to get fixed and they were great! Monique was so helpful and the…read moreturn around time was so fast! I picked up my ring and it was perfect and SO SHINY!!!! thank you guys!

    La Masters Fine Jewelry - White gold with yellow sapphires.  This bracelet is a custom piece of jewelry La Masters made for my wife.

    La Masters Fine Jewelry

    (97 reviews)

    $$

    I would like to start off by saying that as soon as I walked in I was greeted by a couple of…read moreemployees that were very nice. I came in to get my watch fixed and was helped by Leah Finn. She was so good at what she does and we had a nice conversation while my watch was getting fixed. Everyone in the store was polite and very professional!!! What a great experience! I would recommend this store for all your jewelry and repairs if needed. It was my first time in the store and now they gained another customer! Thank you, Ted Sawyer

    Unfulfilled Promises and Missed Opportunities…read more As a Yelper, I strive to give local businesses every opportunity to shine, especially those with a boutique charm and a promise of personal service. Unfortunately, after three visits to LA Masters of Fine Jewelers in Temecula, I'm left disheartened by a sharp contrast in experience and a lack of basic follow-through. My first visit was lovely. I stopped in out of curiosity, was greeted warmly, and enjoyed browsing their jewelry. No pressure, just genuine enthusiasm and hospitality. It left a positive impression and made me bookmark them for the future. Fast forward to my second visit, now newly engaged and eager to support a local jeweler with a custom wedding band for my fiancé. Again, I was welcomed kindly and talked through the customization process in detail. I was advised to return with my fiancé to confirm sizing, metal, and width. Everything felt thoughtful and promising. However, my third visit, which should've been the most exciting and collaborative, was a disappointment. While we were initially greeted pleasantly, the energy shifted abruptly when I mentioned having spoken with a different associate the day prior. The associate assisting us redirected us to the register and openly discussed passing the commission to the original associate, in front of us. The handoff was awkward and impersonal. Despite that, we provided all the necessary details for our custom ring: sizing, specs, and inspiration images. We were told we'd receive our CAD drawing within 4 days (by 7/23) to review before moving forward. It has now been 12 days, and we've heard nothing. No call. No email. No CAD drawing. No follow-up of any kind. The irony? That very same day, we visited another local jeweler who, unprompted, expressed surprise that LA Masters was still in business due to their history of poor follow-through. At the time, I dismissed that as unprofessional gossip, but sadly, I experienced exactly what she described. We were genuinely ready to move forward with a purchase. But the lack of professionalism, accountability, and basic courtesy speaks volumes. I won't chase a business to give them my money, especially for something as sentimental and significant as a wedding ring. I wanted to support you, LA Masters. But you made it clear I'm better off going elsewhere.

    Swarovski Outlet

    Swarovski Outlet

    (5 reviews)

    $$

    04/03/26 I had a very disappointing experience during my…read morerecent visit. I selected a purple one and specifically asked the associate to bring me that exact item. She opened the cabinet, picked out one, read the label, and confirmed that it was correct before proceeding with my checkout. However, when I got home, I realized I had been given the wrong color. While I acknowledge that I could have double checked before leaving, the item's color was clearly labeled on both the box and the receipt. It should have been clear to the associate during checkout that the item scanned was not the correct product. If the purple color was not actually in stock I would have preferred to be informed upfront rather than being sold a different item. This situation was frustrating and raised concerns about transparency. Update 04/04/26 Manager Amanda's response made the situation even worse. They claimed they call the "Rose" item "Purple" in-store just to "differentiate" between products, even though the manufacturer's label clearly says "Rose." This is incredibly dishonest. I had already explicitly rejected the Rose pen while comparing them in-store. The associate still brought out a box labeled "Rose" and insisted it was "Purple" just to close the sale. Instead of taking accountability for this lack of transparency, management is now making absurd excuses for their staff's misleading behavior. I will not be returning.

    The girls in here are always helpful, I have had three wonderful experiences with Hannah and the…read moremanager. They try their best to please their customers. I have been to many swarvoski stores and this is by far is the best one . They always have different things I can't find anywhere and the girls are great all the time!!! Thank you

    Kay Jewelers Outlet - jewelry - Updated May 2026

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