On May 10, my wife and I stopped by the Desert Hills TAG Heuer store to admire their beautiful watch collection. We were warmly greeted by Natalie and the staff, who were welcoming, engaging, and informative throughout our visit. Natalie assisted us, and I can honestly say she was extremely helpful, knowledgeable, and patient. At no point did we feel pressured to make a purchase. In the end, I purchased a TAG Heuer Monaco timepiece along with an alligator strap for my TAG Heuer Carrera. The pricing was excellent, and the customer service experience was outstanding. I would highly recommend Natalie, the staff, and this store to anyone considering a TAG Heuer purchase. Very pleased! read more

Tag Heuer at Desert Hills Premium Outlets is another great stop if you enjoy browsing beautiful watches in an elevated, polished setting. The timepieces are genuinely stunning, even if you are just there to admire the craftsmanship up close. What really stands out is the customer service, which feels premium and attentive without any pressure to buy. It's the kind of store where you can comfortably window shop, ask questions, and feel welcomed either way. Whether you're seriously considering a new watch or just enjoying a little retail daydreaming, Tag Heuer makes browsing feel like an experience rather than a transaction. read more

TAG Heuer Outlet - Watches Near Me - Cabazon, California

I had a great time at the TAG Heuer Outlet in Cabazon, especially with Natalie guiding me. I went in to look at the Connected E5, and she spent a lot of time showing me all of its features, functions, and how it was different from other models. She knew a lot and made things clear without making it too much for me to handle. The best part for me was that there was no pressure at all. As some of the other reviews have said, the focus really was on helping me select the right watch, not just making the most money. Natalie let me put it on, look at other alternatives, and ask as many questions as I wanted. It was a professional and calm experience overall, which made me want to buy the Connected E5 even more read more

Mariana out of the Cabazon location is absolutely phenomenal. I highly recommend anyone on the fence about purchasing a TAG Heuer piece to visit this location and speak with her. Her knowledge and professionalism throughout the entire process was incredible. I will be back to purchase many more watches from her in the future. I'm not one to typically leave reviews, but after my experience today, I felt it was a must. The quality of these watches are amazing, especially for every day wear. Not to mention, it's incredible value for the products that are offered. A staple in my wardrobe. I'm beyond impressed and content with my purchase. read more

Tyler has left Tag Heuer outlet employ but I was recently received by Ana who was wonderful and took excellent care of me and I would recommend her to anyone who would be inclined to ask... I love Tag watches and am always impressed by the quality of their service and employee engagement!! read more

TAG Heuer Outlet - New deployment strap and bracelet for my Carrera! - Watches Near Me - Cabazon, California

Mary and Natalie were outstanding supporting me in the purchase of my new Carrera. Super fortunate to work with such a great team. Thanks! read more

I've been into the TAG Heuer store at the Desert Hills Premium Outlets several times over the past couple of weeks, and I have to say the service here has been exceptional. I'd been trying to get a stainless-steel band for my Blue Formula 1 TAG for over two years, and Ana made it happen. She kept me updated, called as soon as the shipment arrived, and had everything ready when I came in. Both Ana and Natalie were great--professional, welcoming, and genuinely focused on getting things right. They also resized two of my other watches after my recent weight loss, and the care they put into the adjustments really stood out. Quality service like this is hard to find. Ana and Natalie have made this store my go-to. Highly recommended. read more

I wish my customer service experience matched what others have stated. I called the store (since I live over an hour away) and explained that I was looking to purchase a new AquaRacer. Initially the rep was helpful. He offered to send me photos of what they had. I received the photos and asked about three watches I was interested in and their pricing. I was given the pricing and was told I could make the purchase and have the watched shipped to me...if I wanted it shipped that day, cutoff time was 1:30. I said I needed a little time to think about the three watches. As I did my research, I texted the rep questions I had about the watches. Specially, what was the model year of the watches I was interested in. Silence. None of my text messages have been returned (48 hours later). I wanted to make a purchase but I guess they don't want my business. read more

It's our 15th wedding anniversary and tradition calls for watches. Mark Vaughn assisted my husband over the phone for weeks. He was so helpful when we finally made it person. He helped us select our watches, sizing and setting the date/time. We loved the personal attention and how knowledgeable he was. This store is small but has a great selection of his and hers styles. read more

TAG Heuer Outlet - Watches Near Me - Cabazon, California

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Great service and prices I've purchased 2 watches from them over the past couple of years and always a great experience.

A HUGE shout out to associate Joe Williams! He was tenacious in the repair of my watch. It took him a minute as he had to sort through a gazillion tiny pieces and finally found a solution. All the while, he maintained such a pleasant and cheerful demeanor! He definitely walks the talk and treats folks as he'd want to be treated. It was a delight for him to actually repair it as I'd taken it to a "specialty" jeweler in the Bay Area, paid beaucoup dollars and it broke a couple weeks later. It is RARE to find any person these days who goes above and beyond for the customer. This shop is certainly fortunate to have Joe on their team. When I'm in the market for another Tag, I will certainly reach out to Joe for assistance! If you're in the market for one now, look for Joe Williams. He will take good care of you! Thanks for making my month Joe! You're a g read more

TAG Heuer Outlet - Here's my timepiece that Joe fixed! - Watches Near Me - Cabazon, California

Thanks Joe for your help today with my special anniversary gift!!!! You got me to double my budget on this beautiful watch man....I love it!!! Glad my wife went along with you on pointing this watch out to me, I'll be wearing this as it has become my favorite watch!! I'll be going here always when my wife allows me to purchase another tag heuer in the not so near future.... There was no pressure whatsoever from Joe n he was very helpful with all the watches I was looking n trying on. He was very knowledgeable n answered all the questions my wife n I had for him. I couldn't be happier with my purchase n I think anyone going here will walk out with a smile even though you'll be eating top ramen for a few months!!! Thank you Joe n Tag Heuer for a very nice day!!!! read more

Joe is awesome! Shopped out here just before Thanksgiving. Joe was knowledgeable and a wonderful help! A pleasant shopping experience with a great range of women's watches. Definitely would return when we are back to shop again for Tag. read more

You can great prices in the store and some of the best watches they have all of the latest styles for both men and women.

If you ever want to get a Tag Heuer watch, this shop at the outlet is as good as it gets. The environment at the store is very casual and laid back. The availability of watches versus what is on the website is actually quite abundant. The customer service is awesome here. There is no pressure from the sales reps, and they give you very intricate detailed information about each watch. In addition, they are very helpful in deriving comparisons for the few watches I was contemplating. A lot of reps will focus on getting the greatest sale, but here at Tag Heuer, the focus is finding the right watch for the customer, regardless of the label. I ended up getting a beautiful watch here. If you live out of state, you can ship your watch for free sales tax. When I got my watch, I had a little challenges following the instructions in the manual to adjust the time and date on the watch. I called in for support, and they sales rep gave clear and easy instructions to get my watch going. read more

Excellent customer, Joe!! He was very friendly and knowledgeable about the watches my husband and I were interested in. He made us feel very comfortable and answered any questions. Although it's an outlet store, the selection was very good. My husband was very pleased with Joe's help and of course, his watch! It was quick and easy. Great advice on maintenance of the watch as well. The prices were very reasonable. Great outlet. Thank you, Joe for helping me make my hubby happy. read more

Joe was a excellent helper to pick out a right watch for me. They have a great price and helped me through out the store finding a beautiful watch. The service to was great as well. read more

Located in the Desert Hills Premium Outlet, Tag Heuer's outlet is one of the few they own and operate throughout the country. This is a factory owned store, so there isn't any room for bargaining. Most of their stock is about 35% below list price, although there are some special deals located throughout the store. Customer service is great. The sales people are friendly and knowledgeable. If you do make a purchase, you can avoid paying sales tax if you have them ship to another state without a Tag Heuer store. There is a $35 shipping fee, but you can save hundreds of dollars this way. read more

i enjoyed my experience here! the staff were so welcoming and i really appreciate the help. They're not the kind of employee where they look at you from head to toe and size you up if you could afford their products. Well i just came here wearing a surfing t-shirt and shorts and flipflops hahaha! But i LOVE the service and of course the product. I bought a gift here for hubby and they actually are cheaper compared to NEX on some items. Gotta love TAG! :-) read more

The employees here are wonderful. Ana helped us order some links for my husbands watch and answered all our questions. We later had the pleasure of having Joe help us with an issue with a watch. We will be back to buy from this store and refer this store to friends and family. read more

Thanks Alex for the awesome customer service w getting some replacement parts, 10/10. He made sure to help me with my order so as not to have any mistakes and was very thorough read more

I walked in during a slow weekday afternoon. There was no other customer in this tiny shop. The sales rep in a suit was starring at the window and daydreaming the whole time. ZERO acknowledgment whatsoever. Needless to say I walked out 30 seconds later in disgust after quickly browsing the lousy selection of watches. read more

Kevin was great over the phone and in the store. He was Very patient answered all my questions and I'm happy with both watches I bought.

The smart watch is a horrible product and not worth the money. The watch has limited functions and does not stay connected. I attempted to return the watch but was just outside 14 day return policy. Tag customer support was not helpful. The Apple Watch is 1/5 the price and 100 times better. Do not waste your money on this watch. read more

Just awesome! got me a very nice little Christmas/Birthday/Anniversary/etc the watch is awesome and the price even better, I worked my deal with Joe W. and he is great guy, extremely responsive and knowledgeable, got a great deal! read more