I was looking to get my engagement ring insured through Jewelers Mutual and found this jewelry store on their website. They are listed as GIA trained and certified so I trusted taking my GIA diamond ring to them. I first called in to see if their appraisal specialist was there and found out it is a family owned jeweler and the son is a GIA trained diamond specialist, he was very kind over the phone and welcomed me to come in same day for an appraisal. He not only did appraisals, but ring cleaning and rhodium plating if needed during the process. The store is located in a cute little shopping center with a simply elegant storefront. The store is very secure and safe with two locked doors to enter and exit. We were met by the son, Michelangelo, who was very pleasant to work with. He explained the process to me and that he could do everything right now in front of me. This was a huge relief because a lot of jewelers say you drop off your diamond and they will call you to come back when the appraisal is complete. I did not feel comfortable leaving my diamond with anyone, but Michelangelo assured me everything would be done right in front of me. He pulled out his microscope to read my GIA number on the side of my diamond and even let me look through the lenses to show me where my number was located as well. The entire process took about 10 min, which was extended longer because we were talking so much and he was teaching me about my diamond. He said he does a lot of custom pieces so we talked about a custom wedding band for my fiancé. Overall, very pleased with this experience. Michelangelo was extremely knowledgeable and had great customer service. I highly recommend Geneva Jewelry not only for jewelry appraisals, but for beautifully crafted custom jewelry pieces. read more

came here to get my bracelet and watch shortened, initially, I got thrown off by the price to get the linkages from the watch removed, which was already $20. I understand if you were trying to upscale for a more expensive watch, but the watch was only $100 and took minimal effort at most 15 minutes to change. Speaking with a family member who does this service as well, it should not be that much. Also, I brought in a bracelet that just needed to be soldered to make it shorter and got charged $30. I understand that you had to sautere two times. But there is no way it should be that much! With that being said I said "isn't $20 a little too high?" I got attitude following with the i ital attitude of him saying how "he had to make a living" this is by far the most expensive and most ripoff place you can get your jewelry adjusted. It even comes with attitude. definitely telling all of my friends and follow yelpers to not come out here! not friendly customer service read more

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This jewelry store is the jewel of the city! If you need to purchase jewelry, repair jewelry I just wanna look at jewelry, this is the place to be! Not only have I had rings and bracelets repaired, they do a wonderful job on watches too! Family owned and operated, the staff here will make sure that your experience is next level! read more

We went in to have my husband's ring cleaned (which we actually bought there), and we couldn't be more impressed! The ring is absolutely gorgeous, and the craftsmanship is*chefs kiss* . When we arrived, they not only cleaned his ring but also offered to clean mine at no extra charge. it was such a thoughtful and kind gesture! Both rings came out looking brand new. The staff is incredibly friendly and professional, and they truly went above and beyond to make sure we were happy. We will definitely be back for all our future jewelry needs. Highly recommend this amazing local business! read more

Geneva Jewelry - Jewelry Near Me - Riverside, California

I simply came in to ask what was the average cost to resize a ring was. I was on my lunch from work and I do not have the ring with me. I understand they could not give me an accurate price without physically seeing the ring but the attitude and looking at me like I'm a joke is bizarre. A simple price range even if a wide range would've sufficed. Because of this unnecessary attitude I will not be coming back here. There were no customers present and it appeared to be a slow day, so all the extra attitude was unnecessary read more

Took my wedding ring to Geneva Jewelry to get cleaned before my wedding day and they did not disappoint! They were so friendly and my ring came out sparkling!!!! 10/10 recommend ! read more

Geneva Jewelry - My wedding ring - Jewelry Near Me - Riverside, California

Had the watch band replaced and the face of the watch polished on an old vintage watch for my daughter, and my wife had two lobster clasps fixed on some jewelry that were done to our complete satisfaction (and they also fixed an issue with a rolex band I had been having for free). Didn't expect that it would be done within just a few hours. Really appreciate their professionalism and courteous service. Will plan to be back for any future jewelry repair needs. Highly recommend this business. read more

Geneva Jewelry - New watch band - Jewelry Near Me - Riverside, California

I needed a battery for my watch and, since I was at the Canyon Crest Towne Center running errands, I stopped by Geneva Jewelry. I was greeted by a young gentleman and he replaced my watch battery so quickly. He had a great demeanor and attitude - definitely great customer service from this family-owned business. Although their display cases look empty because of shattered glass, it was tidy and spacious inside. And it smells really good too! I definitely enjoyed the atmosphere here at Geneva Jewelry. Thank you for bringing my favorite watch back to life! read more

Geneva Jewelry - Geneva Jewelry - Jewelry Near Me - Riverside, California

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We recently went and bought a bracelet which was too big so they sized it down and made me a matching set of beautiful earrings! I can't stress enough how kind and knowledgeable they are! Such an enjoyable experience and they gave us an amazing price and then gave an appraisal for more than double the price he sold it at which was a very pleasant surprise! We will be going back for every jewelry need we have read more

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Outstanding customer service and integrity. I had my tag watch serviced there and they more than impressed me with their service.

Customer service was amazing and the workmanship was superb! I needed replacement stones for my wedding ring and they fixed it in a very short 2 days. Beautiful job, highly recommend. read more

Excellent customer service and the family is super easygoing. I came in to get 2 links off my cuban bracelet and was able to get it within 10 minutes of dropping it off! 10/10 recommend read more

Excellent customer service, the whole family is so friendly and helpful. Excellent work on repairs, cleaning, etc. Very fair price. They also have beautiful custom handmade jewelry. read more

Everything was great! I had a solitaire diamond ring that I would lose all the time because it was impractical to wear so I would take it off and set it down. Then it would be misplaced. I would find it again then lose it. This ring was gone for more than 5 years till I found it again this time. I wanted an in-house jeweler because I didn't want to drop it off to be sent out. I lose this ring all the time and I didn't want to risk it. I found Geneva and the reviews and craftsmanship looked amazing online. I got my ring back today and I am in aw. The work is so beautiful and it looks like it was made this exact way originally. The diamond certificate is engraved in the band, so I didn't want to lose that part. I just had the diamond reset in a more practical way and sized up. There is no sign this ring has been worked on. I am so impressed and thankful. It's comfortable and doesn't catch on anything. It's absolutely perfect. Thank you so much to this lovely family. I will never lose this ring again. I am beyond happy. read more

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This place is absolutely amazing. Took my ring here to be resized and found that it was still a little too big after resizing. Brought it back and they worked with me to find the right size, and I couldn't be happier! This business is incredible and they have definitely gained a life long customer. Skip Kay, Jared and all the other jewelers, just come here! You won't regret it. Thank you guys so very much!! read more

Geneva Jewelry - Jewelry Near Me - Riverside, California

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I just had my watch band adjusted here, and they do awesome work. Both gentlemen were kind, courteous and engaging. I recommend Geneva Jewelry for all your watch and jewelry needs. read more

I totally recommend Geneva jewelry in Canyon Crest Alfredo was great! We had two rings that needed to be repaired. One of them also needed to be resized. I had another ring that needed a buildup on prongs to keep the diamond secure and resizing. He did it all within a couple of hours and his prices were so reasonable. I had checked a jewelry store in the Tyler mall how much it was to fix one ring and they quoted me $600. All three rings together that were fixed by Alfredo were not even close to that price. Thank you so much for your recommendation. I will recommend him to others that need any jewelry repair . Before and after the bezel was fixed, No more sharp piece of gold sticking straight up Rosalie S read more

Geneva Jewelry - Noticed around the big diamond the big piece of gold sticking straight up. This is part of the bezel before it was fixed - Jewelry Near Me - Riverside, California

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Went into have my ring checked and they cleaned it and it was beautiful and I walked out buying a necklace from them. Very good customer service. read more

I struggled to find a place that would engrave a pen until I found Geneva Jewelry. Called and spoke to Michael, he informed me that they were willing and able to engrave my pen. I walked in and spoke to Alfredo while Michael engraved my pen. About 10 minutes later Michael handed me my pen. I was very impressed and happy with the result. Thanks Michael and Alfredo for your quality and efficient works read more

Geneva Jewelry - Jewelry Near Me - Riverside, California

Excellent customer service and craftsmanship! I got a pair of engagement ring that was sized wrong because I wasn't sure of my ring size and wasn't helped. Geneva Jewelry was very caring and helpful in determining my ring size. My pair of rings were sized up to the correct size in two hours, which was really fast. The price is a bit expensive, but given the excellent and fast customer service, I am satisfied. I highly recommend this place! read more

Had a great experience here! I hadn't worn a ring I was gifted 7 years ago because it was too big. Finally took it to be resized and I couldn't have chosen a better place! It was done in an hour and they polished it up for me. It looks absolutely perfect! read more

Great family owned business! Nice unique pieces. Went in for a watch battery and came out with a beautiful unique ring! I love it and the owners. Awesome customer service!! read more

Geneva Jewelry - 18k African Garnet/diamond ring - Jewelry Near Me - Riverside, California

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Everything went well . Great family owned business. My wife and I have been coming here for years . Very informative on what suits your needs and always a great atmosphere.! If you are looking for jewelry this is the spot!. read more

Alfredo, Juanita, and Michaelangelo run an incredible business, are talented jewelers, and are very pleasant people to work with. They have become more than a business that provides excellent Jewelry, they have become friends. I cannot recommend their business enough. They made me an excellent custom engagement ring with a high quality 1ct emerald cut diamond and a custom 14k gold setting, and they are making me and my fiancé's custom 14k gold wedding bands. Thank you Alfredo for your kind, beautiful, and quick service! We appreciate you and your family! read more

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Amazing customer service. I needed some last minute engraving on two watches and they had my pieces ready within 2 hours. Amazing work, can't recommend them enough. read more

I went in for watch batteries and to get a band replaced. They noticed a number had fallen down and fixed it. They are family owned and were very friendly and did quick quality work. read more

My wedding and engagement set, welded together, was badly damaged when a medical technician needed to cut it off of my finger due to an injury years ago. The band was completely severed and bent. I'd never had it repaired. I also had an ornate sapphire ring worn until some prongs were gone and some worn too much to be safe for the sapphire to be exhibited. Father and son team at Geneva Jewelry did a FANTASTIC job repairing, cleaning, and polishing both rings and I'm VERY happy with the results! And the price was reasonable. Thank you, guys! I'm sure I'll be back with another ring for head replacement and stone polish! read more

Geneva Jewelry - Before: Sapphire ring lost prongs and some worn down, plus dirty. Wedding band was severed (not seen) due to a finger injury many years ago. - Jewelry Near Me - Riverside, California

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I loved the fact that these guys were able to quickly remove links from my Tag watch. The people are so nice and I really enjoyed that the owner came out to talk to me while the links were being removed from my new watch. I know they just moved into the Canyon Crest Town Center after Mardon Jewelers closed and having experienced both businesses, I can confidently say that Geneva Jewelry is worth going to and will exceed your expectations. read more

Super nice people!!! Did a ring resize while I waited. They made recommendations on the material I should use. This is now my go to jeweler and should be yours too!! read more

Alfredo is the absolute best in the business!!! My family goes to him for all of our jewelry needs. If you need a jewelry shop, Geneva is the place to go!!! read more

I came in for a wedding ring repair + resize and the charming charismatic Italian man swiftly took action. With only a 15 minutes wait, I got my ring back all shiny and fit perfectly at a very very affordable price! Highly recommend! read more

Very reasonable prices and very friendly family owned business. So glad we found them. They've made our jewelry repairs and purchases a pleasant experience. Highly recommend. read more

Untangled my 3 delicate gold necklaces and fixed a clasp in less than 10 minutes. Great Service! Very welcoming from this father and son business! read more

They have been my go to jeweler for years. Alfredo and his son are amazing. They've done repairs and ring sizing. I also bought a gorgeous ring from them at a great price. read more

Amazing customer service! They were able to replace a leather strap for my watch which was a family heirloom without issues. They were welcoming and willing to work around my schedule. read more

I've been going to then for over 10 years and the work they do is always top tier. They've fixed my necklace when my kids have broken it and comes out looking brand new every time. I just took it in yesterday. Also if you haven't been to their new store, it's amazing. read more

We took a family heirloom ring here to make a replica in gold. They let us watch the diamonds be taken out and and keep them while the ring was being made. They made a mold out of the original ring placement and set the diamonds in less than a week. It's always a pleasure to visit, the owners make us feel so welcome! We'll be coming back to have our wedding bands made as well :)) read more

Geneva Jewelry - Jewelry Near Me - Riverside, California

I went in on the hope I could get my ring rhodium dipped and another ring resized quickly. Everywhere I rang said the rhodium dipping was going to take 1-2weeks to do. Not here. I walked in and the gentleman and I believe his son immediately took the rings and asked me to come back in 40+ mins and they had both my rings done and at an reasonable price. Service 10/10 -very friendly -will be recommending them to everyone. Thank you for doing me this service so quickly and professionally-I will most definitely be returning read more

They designed a custom piece for me that turned out lovely and was very reasonable in price. Great customer service.

Best customer service for your jewelry or watch repairs! Always courteous, reasonable and very professional. You will not be disappointed with the quality of their service and outstanding knowledge of the products they repair and sell. They are truly an asset to Canyon Crest Town Center! Don't hesitate to give them your business. Well worth your time. read more