I brought an heirloom diamond ring in to have it modified. He did an amazing job and was able to do…read moreit while I waited. He also cleaned it so well it looks brand new and all for a reasonable price.

I went to Tick Tock to get a ring re-sized. When I picked it up I said that the ring was still a…read morebit tight. I was told that fingers swell in the afternoon and in the summer. He said that the ring would fit fine in a couple of days. I returned a few weeks later and said that the ring was still too tight. The woman measured the ring and said that it was size 8-1/4. I told them that it was supposed to have been 8-1/2. I had already paid $90 to get the ring re-sized and he said that it would cost me another $65 for him to make it the size that he was already paid for! I disagreed and he just kept repeating, "If you want me to fix it you will have to pay!" I WISH I READ THE REVIEWS FIRST.

Kim was amazing! She helped me clean a ring for my daughter and was very kind, helpful, and…read moreprofessional. The ring came out looking beautiful. I really appreciate the great service and would definitely recommend her!

We like this place a lot , very nice and accommodating. Shout out to Marco…read more for any needs of reselling or pawning your jewelry this is the best place so far in Moreno Valley .

Walked in and needed 5 watches fitted. I asked if lady could do it and she said yes and I said you…read moresure...... I guess I offended her as like she couldn't do job at all...... so glad she spoke up cause it was just about time to do all 5 watches at that moment. I didn't tell her I was in a time crunch so I get how I could have come across wrong. Thank you for speaking up and for fitting our watches for us. We have had jewelry repairs here before and always done with care.

I took my antique wedding and engagement rings to be resized and to have a missing gem replaced…read more The proprietors of Bay Jewelers were extremely helpful, friendly and courteous. I left my rings with them and within a few days they were ready. When I picked them up, I was very ecstatic with the results. My rings never looked so good! The gems sparkled and the gold bands shined. If I ever need to have jewelry repaired again, I will certainly go to Bay Jewelers. By the way, they also sell some really beautiful jewelry. It might be worth it to go back and buy myself a little treat!

I put on my great grandmother's antique metal bracelet, then found it''s clasp would not release…read more This was on a Friday after five. Calls to and visits to two jewelers in Canyon Crest revealed neither was open til Monday. I had to sleep,wash with the bracelet on, for day after day. Monday turned to be a holiday; no activity in the desired stores. On Tuesday ; I'm at Mardons, with young staff not too knowledgeable about this clasp's system of opening. But they had a plier that had jaws to sever the bracelet into pieces. I shed a goodbye tear to the antique my family had saved for 100+ years.

I needed some assistance today with a bracelet and earrings.. and it is needless to say but I was…read morevery taken care of here! Scott and two female employees treated me with such kindness, care, and expertise! I will 100 percent be returning when more jewelry needs arise. Lovely shop with lovely staff. May I add, the store was extremely clean and pleasant to be in. Thanks everyone!

I was looking to get my engagement ring insured through Jewelers Mutual and found this jewelry…read morestore on their website. They are listed as GIA trained and certified so I trusted taking my GIA diamond ring to them. I first called in to see if their appraisal specialist was there and found out it is a family owned jeweler and the son is a GIA trained diamond specialist, he was very kind over the phone and welcomed me to come in same day for an appraisal. He not only did appraisals, but ring cleaning and rhodium plating if needed during the process. The store is located in a cute little shopping center with a simply elegant storefront. The store is very secure and safe with two locked doors to enter and exit. We were met by the son, Michelangelo, who was very pleasant to work with. He explained the process to me and that he could do everything right now in front of me. This was a huge relief because a lot of jewelers say you drop off your diamond and they will call you to come back when the appraisal is complete. I did not feel comfortable leaving my diamond with anyone, but Michelangelo assured me everything would be done right in front of me. He pulled out his microscope to read my GIA number on the side of my diamond and even let me look through the lenses to show me where my number was located as well. The entire process took about 10 min, which was extended longer because we were talking so much and he was teaching me about my diamond. He said he does a lot of custom pieces so we talked about a custom wedding band for my fiancé. Overall, very pleased with this experience. Michelangelo was extremely knowledgeable and had great customer service. I highly recommend Geneva Jewelry not only for jewelry appraisals, but for beautifully crafted custom jewelry pieces.

came here to get my bracelet and watch shortened, initially, I got thrown off by the price to get…read morethe linkages from the watch removed, which was already $20. I understand if you were trying to upscale for a more expensive watch, but the watch was only $100 and took minimal effort at most 15 minutes to change. Speaking with a family member who does this service as well, it should not be that much. Also, I brought in a bracelet that just needed to be soldered to make it shorter and got charged $30. I understand that you had to sautere two times. But there is no way it should be that much! With that being said I said "isn't $20 a little too high?" I got attitude following with the i ital attitude of him saying how "he had to make a living" this is by far the most expensive and most ripoff place you can get your jewelry adjusted. It even comes with attitude. definitely telling all of my friends and follow yelpers to not come out here! not friendly customer service

Excellent service and quality product. Special order done on time. We will come back in the future…read morefor more jewelry.

My husband and I initially went in just to get our rings resized and we fell in love with a ring…read more Gigi gave us an amazing deal on a ring and it was back for resizing quickly! I am so happy with my ring and the service; I would highly recommend going here for your rings!

Have bought a couple watches from here and had many quartz battery replacements. Always a wonderful…read moreexperience. I always love shopping at small businesses and Burt's is one of my favorite.

Our whole family has been going to Burt's Jewelry for years and have purchased many things from…read morethem. One of the first things we had done there was to have Burt make four heart shaped drops using the diamonds from my mom's wedding ring for me, my daughter and my mom's only two granddaughters. We selected this place because we felt very comfortable that we would be getting the exact diamonds that we brought in and in a few other places we didn't feel like that would happen. Since then we have had other things made and purchased some items already in the store. Absolutely would not go to another jeweler. We all love the place!!!

staff was very helpful. and friendly. If Amber Moreno Valley please stop by this location you will…read morenot be disappointed

Amazing service! The ladies are super sweet and friendly! Super fast and kind service. They cleaned…read moremy ring for me and were very kind about it