I brought an heirloom diamond ring in to have it modified. He did an amazing job and was able to do…read moreit while I waited. He also cleaned it so well it looks brand new and all for a reasonable price.

I went to Tick Tock to get a ring re-sized. When I picked it up I said that the ring was still a…read morebit tight. I was told that fingers swell in the afternoon and in the summer. He said that the ring would fit fine in a couple of days. I returned a few weeks later and said that the ring was still too tight. The woman measured the ring and said that it was size 8-1/4. I told them that it was supposed to have been 8-1/2. I had already paid $90 to get the ring re-sized and he said that it would cost me another $65 for him to make it the size that he was already paid for! I disagreed and he just kept repeating, "If you want me to fix it you will have to pay!" I WISH I READ THE REVIEWS FIRST.

I've been getting my watch batteries replaced at Bayside Watch for the last 8 years. As a Moreno…read moreValley resident of nearly 30 years, I prioritize supporting local businesses, but the level of service I received today was beyond disappointing. I walked in and asked the owner if he could replace two watch batteries. His response was a condescending, "Obviously." Strike one. I then politely asked if he would mind using a new replacement battery I had brought with me, explaining that I had difficulty opening the watch casing on my own. Instead of simply declining or offering an explanation, the owner took my new battery and threw it directly into the trash right in front of me. Strike two. If this treatment is typical of the vendors at the Moreno Valley Mall, it's easy to see why the Mall is struggling. A long-standing customer deserves basic respect, not outright rudeness and disrespect. I won't be returning.

Great experience getting the batteries replaced in my two watches! They were super friendly, quick,…read moreand inexpensive. They handled everything with care and I was out of there in less than 10 minutes. The whole process was really easy -- definitely recommend if you need watch battery replacements!

The owner of this store was super friendly and helped install a new basket and set a stone. He was…read morehelp in the remaking of a lost item "OUR FAULT in 2019". His craftsman ship was very nice and stone set with care. Then polished up a band I had. His price was very reasonable and work looks great. Would you again and will.

Excellent derivatives a two broken chain links. Took less than an hour. This place is located…read moreinside grocery store. Price was reasonable to repair.

Cantos Jewelry is a wonderful company to work with combining excellent personalized service,, high…read morequality beautiful jewelry and very professional dedication. Miguel Cantos of Cantos Jewelry understands that "jewelry " by its very nature is a very personal product and he is really supportive with his clients. I appreciate Cantos Jewelry exceeding my jewelry expectations and would recommend them anytime! Thank you, Miguel!

The owner was simply amazing he created an amazing engagement ring for me. His prices were…read moreunmatched as customer service even more impressive and recommend.

I was looking to get my engagement ring insured through Jewelers Mutual and found this jewelry…read morestore on their website. They are listed as GIA trained and certified so I trusted taking my GIA diamond ring to them. I first called in to see if their appraisal specialist was there and found out it is a family owned jeweler and the son is a GIA trained diamond specialist, he was very kind over the phone and welcomed me to come in same day for an appraisal. He not only did appraisals, but ring cleaning and rhodium plating if needed during the process. The store is located in a cute little shopping center with a simply elegant storefront. The store is very secure and safe with two locked doors to enter and exit. We were met by the son, Michelangelo, who was very pleasant to work with. He explained the process to me and that he could do everything right now in front of me. This was a huge relief because a lot of jewelers say you drop off your diamond and they will call you to come back when the appraisal is complete. I did not feel comfortable leaving my diamond with anyone, but Michelangelo assured me everything would be done right in front of me. He pulled out his microscope to read my GIA number on the side of my diamond and even let me look through the lenses to show me where my number was located as well. The entire process took about 10 min, which was extended longer because we were talking so much and he was teaching me about my diamond. He said he does a lot of custom pieces so we talked about a custom wedding band for my fiancé. Overall, very pleased with this experience. Michelangelo was extremely knowledgeable and had great customer service. I highly recommend Geneva Jewelry not only for jewelry appraisals, but for beautifully crafted custom jewelry pieces.

came here to get my bracelet and watch shortened, initially, I got thrown off by the price to get…read morethe linkages from the watch removed, which was already $20. I understand if you were trying to upscale for a more expensive watch, but the watch was only $100 and took minimal effort at most 15 minutes to change. Speaking with a family member who does this service as well, it should not be that much. Also, I brought in a bracelet that just needed to be soldered to make it shorter and got charged $30. I understand that you had to sautere two times. But there is no way it should be that much! With that being said I said "isn't $20 a little too high?" I got attitude following with the i ital attitude of him saying how "he had to make a living" this is by far the most expensive and most ripoff place you can get your jewelry adjusted. It even comes with attitude. definitely telling all of my friends and follow yelpers to not come out here! not friendly customer service

Such a great experience! They were in the middle of construction when we stopped by, but they still…read moreopened the door and helped us repair my brother's watch. They were so friendly, helpful, and quick! You can really tell they care about their customers and truly want to help. We really appreciate them taking the time to help us, even while they were busy working on the shop. Definitely one of the best places in Riverside! I highly recommend them! God bless

Replaced my lost diamond cleaned my ring ! Have had my ring for 38yrs & they made it look good as…read morenew!! Amazing work & great service.

Broken chains, poor customer service. I have spent thousands of dollars with this business and…read morethought I'd developed a good relationship with a staff there. and October 2023 I purchased a chain for myself that was recommended by the owner and liked it very much. Within one week, the chain broke, I brought it in and the staff remembered me and gave me five dollars off my repair. About three weeks later, the chain broke again in the same place and I brought it back in for repair. The staff was apologetic and repaired the chain again for an additional discount. About three weeks later, the chain broke again and I drove in again for repair. I wear two chains on my neck and my second chain, purchased from somewhere else, has never broken even one time, though it is thin and the exact same length as the chain that has had many issues. I returned to the business for the third time, driving about 30 miles, and shared what happened with the staff. I was told they would fix the chain for free, and when I asked about trading the chain and purchasing something heavier for more money, I was told I would only be given a fourth of the value of this chain, though it was recently purchased, and they are aware of all the issues I've had. I did not feel this was fair and conveyEd this to the owner and we got in a pretty intense conversation. He told me that he would not take any responsibility for what had happened and that I must be a fault for the issue with the chain, though I described to him in context what I laid out above. He was condescending, saying I don't know about jewelry and not being empathetic or showing value toward me as a customer. I expressed my disappointment, and when I said that I thought that we had cultivated a better business to customer relationship, he told me it was all about the numbers. I will not return, the exchange was embarrassing, and I understand that you get what you pay for, and should recognize where you are. As minorities, I thought we could relate in this way, and show a better regard for one another, but their treatment showed me otherwise.

Nothing but a scam !!! Beware Cheap mass produced jewelry…read morefrom China Can get it a lot cheaper onTemo website. But still from China. Crap craftsmanship !!

Not sure why it's saying location permanently closed because I just left getting my sons jewelry…read morerepaired and bout a cute little clear bag for my concert. Forgot to mention everything was priced well. There are still a lot of open shops and the parking lot is full.

Rio Rancho Super Mall has a lot of variety and gives off that classic swap-meet feel. I like that…read moreyou can find clothes, tools, jewelry, barbershops, and other random treasures all in one place, which makes browsing fun and interesting. It's a good spot if you want decent prices and don't mind a more laid-back, busy shopping atmosphere. The food options are also a nice bonus, and the overall experience feels convenient if you're just looking to shop around and see what you can find. The mall itself is quite empty with patrons and store fronts. I went on a Saturday at 1:30pm. But of you are on a budget it may finds some nice items.

Workers there are filled with attitude for no reason. I called asking a simple "do you guys change…read morebatteries for watches?", the guy that answered "yes" with an attitude. I asked for how much and he said "$10" then hung up. I've never been to the store itself but that's all I needed to know how they talk to people. I just took my watch elsewhere at that point.

I went in just to see how much it would cost to repair a small wire in my necklace that was poking…read moreme from time to time. He gets a phone call, takes it, walks away, and uses pliers to crush it without saying a word. Then he files down the cap. Then he says that it couldn't be fixed but I can leave it there and he'll cut the chain to put a new cap on for money. I'm pissed since this is a sentimental piece and had I known that would happen, I wouldn't have gone in at a

I got my AllSaints bracelet and Seiko 5 watch resized professionally. I actually had to go in twice…read morebecause the first time the link was still a bit too big, but they fixed it perfectly the second time. It cost $35 total for both, which I thought was pretty reasonable. The staff were really nice and professional the whole time too.

John was the biggest help ever. Was a very insightful experience, very honest as i was selling a…read morefew rings and a watch. I ended up keeping the rings and selling the watch for a more than fair price. It was a wonderful experience and i will go back for any jewlery needs. Thank you so much for the knowledge you gave me.