I got my AllSaints bracelet and Seiko 5 watch resized professionally. I actually had to go in twice…read morebecause the first time the link was still a bit too big, but they fixed it perfectly the second time. It cost $35 total for both, which I thought was pretty reasonable. The staff were really nice and professional the whole time too.

John was the biggest help ever. Was a very insightful experience, very honest as i was selling a…read morefew rings and a watch. I ended up keeping the rings and selling the watch for a more than fair price. It was a wonderful experience and i will go back for any jewlery needs. Thank you so much for the knowledge you gave me.

I brought an heirloom diamond ring in to have it modified. He did an amazing job and was able to do…read moreit while I waited. He also cleaned it so well it looks brand new and all for a reasonable price.

I went to Tick Tock to get a ring re-sized. When I picked it up I said that the ring was still a…read morebit tight. I was told that fingers swell in the afternoon and in the summer. He said that the ring would fit fine in a couple of days. I returned a few weeks later and said that the ring was still too tight. The woman measured the ring and said that it was size 8-1/4. I told them that it was supposed to have been 8-1/2. I had already paid $90 to get the ring re-sized and he said that it would cost me another $65 for him to make it the size that he was already paid for! I disagreed and he just kept repeating, "If you want me to fix it you will have to pay!" I WISH I READ THE REVIEWS FIRST.

The owner of this store was super friendly and helped install a new basket and set a stone. He was…read morehelp in the remaking of a lost item "OUR FAULT in 2019". His craftsman ship was very nice and stone set with care. Then polished up a band I had. His price was very reasonable and work looks great. Would you again and will.

Excellent derivatives a two broken chain links. Took less than an hour. This place is located…read moreinside grocery store. Price was reasonable to repair.

the manager Yadira and her co- worker Deborah and Rana very friendly very helpful these ladies…read moreremember their customers when they walk through the door feel like a friendship instead of a transaction ship!!!

Always a great experience here. They make everyone feel welcome and seen. They definitely do their…read morebest to make each and every customer happy with their purchases. Customer service FANTASTIC big thanks to our girl Stephanie for helping us. Everyone is seriously great!

I was looking to get my engagement ring insured through Jewelers Mutual and found this jewelry…read morestore on their website. They are listed as GIA trained and certified so I trusted taking my GIA diamond ring to them. I first called in to see if their appraisal specialist was there and found out it is a family owned jeweler and the son is a GIA trained diamond specialist, he was very kind over the phone and welcomed me to come in same day for an appraisal. He not only did appraisals, but ring cleaning and rhodium plating if needed during the process. The store is located in a cute little shopping center with a simply elegant storefront. The store is very secure and safe with two locked doors to enter and exit. We were met by the son, Michelangelo, who was very pleasant to work with. He explained the process to me and that he could do everything right now in front of me. This was a huge relief because a lot of jewelers say you drop off your diamond and they will call you to come back when the appraisal is complete. I did not feel comfortable leaving my diamond with anyone, but Michelangelo assured me everything would be done right in front of me. He pulled out his microscope to read my GIA number on the side of my diamond and even let me look through the lenses to show me where my number was located as well. The entire process took about 10 min, which was extended longer because we were talking so much and he was teaching me about my diamond. He said he does a lot of custom pieces so we talked about a custom wedding band for my fiancé. Overall, very pleased with this experience. Michelangelo was extremely knowledgeable and had great customer service. I highly recommend Geneva Jewelry not only for jewelry appraisals, but for beautifully crafted custom jewelry pieces.

I simply came in to ask what was the average cost to resize a ring was. I was on my lunch from work…read moreand I do not have the ring with me. I understand they could not give me an accurate price without physically seeing the ring but the attitude and looking at me like I'm a joke is bizarre. A simple price range even if a wide range would've sufficed. Because of this unnecessary attitude I will not be coming back here. There were no customers present and it appeared to be a slow day, so all the extra attitude was unnecessary

I came here to get an appraisal for my wedding ring as I am getting a divorce. This was the second…read moreand last place I visited. They were friendly, professional, honest, and explained everything. I appreciated them walking me through the process and explaining all my options to me. I felt like the appreciated my business. I highly recommend them!

Willing to help you on loans .. best loan place I've been too I do recommend at all timesread more

Super friendly staff very nice jewelry…read more Truly recommend to my family and friend . Ask for Maria or Luis !!!

They never answer their phone and their jeweler never seems to be there for repair. I don't…read morerecommend for repairs at least. Why be open to repairs and say that it could be done within a day if your person isn't even present.

Staff was great! They explained their services well when I asked for my wedding ring set resized…read more They promised my ring will be ready in a week and a half but got it done in less than a week.

Admittedly, I know nothing about jewelry and neither did my girlfriend, so Scott and Jenny were…read moreinvaluable resources when it came to selecting our engagement rings. Not only were they knowledgeable, but they were absolutely enthusiastic to share that knowledge about gems, metals, and various other trivia that it made an anxiety producing task so much more enjoyable. We fell in love with an alexandrite after they took us to a darkened room to look at it under the candlelight and they were very patient as we designed what we felt were unique and meaningful rings for us both. The rings came out beautiful. We wholeheartedly recommend this family business that shows a lot of love for the community.

I just took my watch to Fast Fix Jewelry and Watch Repairs, paying $149.95 for a hand adjustment,…read morenew stem, and their "watch spa" service. When I picked up the watch, it initially seemed fine, but once I examined it in better lighting outside, the poor quality of the work was obvious. The inside of the glass had visible fog and streaks, and the watch looked dirty overall. I immediately went back to ask them to take another look, even questioning whether the "watch spa" service had been done. The employee assured me it was completed and that the difference would be noticeable in the cleanliness of the links. She told me more cleaning would require an additional polishing service. (Putting a watch in an ultrasonic cleaner for 5 minutes shouldn't cost $49.95.) However, after further inspection, the watch had new fingerprints and scratches on the hands, no noticeable cleaning, and was missing the o-ring for the watch back. The quality of the work was extremely disappointing. I should've noticed the warning signs sooner. The watches on display inside the store are Chinese look-alikes for more expensive brands. For example, all the CURREN watches they have in the ROLEX cabinet for $200+ can be found online for less than $30. At $25 an hour, I worked six hours to pay for this repair, but they spent less than 90 minutes and returned subpar work. I definitely would not recommend this shop if you're expecting quality service or fair pricing. To be fair, they did swap out the stem like I asked them to. If you need a battery replaced, they'd probably do a good job, that's the 2 stars. But so would the guy at the swapmeet. And you wouldn't pay $150 for it. UPDATE: They replaced the stem with a stem from Swiss Legends. Chinese POS parts. They should at least give me my Noma III crown back! I'm a pretty fair guy. I took it back to let them take another shot at it. A quick swipe with an alcohol wipe and a "stop bitching about it" look and I had all I could take from this shop. I'm glad it was an Invicta and not my Seiko Chrono or Grand Seiko. Everyone out here trying to rip everyone else off.

Don't come here and make the same mistake we did. they absolutely butchered this brand new ring I…read morebrought in to be resized. the amount of abrasions and dings is ridiculous for such a small task. from a 7 to a 6.5, a .5 difference. I'm no expert but come on now how do you mess up this bad? this is definitely an example of carelessness and unprofessionalism. there's even wear in places that shouldn't have been touched. their jeweler should not be a handling peoples possessions if he doesn't take pride into his craft. I can't believe they looked at it, said this looks good to me, and called us to pick it up. The worst part is no one took ownership and apologized. lesson learned, let my mistake be a lesson to future customers. do your research.

Great deals great customer service Family owned…read more Always the newest jewelry with the cheapest prices

If I were you I would go to any of the 4-5 spots in rio rancho EXCEPT this one. This man is…read moreincredibly unwelcoming and rude overall. I went In to see if he can fix a ring for me and he continued to pack away his things as if I wasn't even standing there. He was inconsiderate and I was willing to pay the price he had settled for. The experience ended with him saying 'go somewhere else and fix it then' I just didn't understand why he didn't want to do the service when I was willing to pay full price. All in all DO NOT come here.