On May 10, my wife and I stopped by the Desert Hills TAG Heuer store to admire their beautiful…read morewatch collection. We were warmly greeted by Natalie and the staff, who were welcoming, engaging, and informative throughout our visit. Natalie assisted us, and I can honestly say she was extremely helpful, knowledgeable, and patient. At no point did we feel pressured to make a purchase. In the end, I purchased a TAG Heuer Monaco timepiece along with an alligator strap for my TAG Heuer Carrera. The pricing was excellent, and the customer service experience was outstanding. I would highly recommend Natalie, the staff, and this store to anyone considering a TAG Heuer purchase. Very pleased!

Tag Heuer at Desert Hills Premium Outlets is another great stop if you enjoy browsing beautiful…read morewatches in an elevated, polished setting. The timepieces are genuinely stunning, even if you are just there to admire the craftsmanship up close. What really stands out is the customer service, which feels premium and attentive without any pressure to buy. It's the kind of store where you can comfortably window shop, ask questions, and feel welcomed either way. Whether you're seriously considering a new watch or just enjoying a little retail daydreaming, Tag Heuer makes browsing feel like an experience rather than a transaction.

My boyfriend really wanted a new watch for our 4 year anniversary. I came across this store just to…read morecheck it out because I'd normally purchase items like this online. James was super helpful and guess what? I ended up coming out with TWO watches for my boyfriend! They had a great deal and I was able to get them both for $113! James was able to help me find exactly what it was my boyfriend wanted: something very simple with an exact style/ color of the band. I decided on Skagen and Emporio Armani watches and he loved them! And if you know my boyfriend, he'd tell you if he didn't like something. We were able to hit it spot on what he wanted and I am so grateful! There was also another friendly employee from the LA area who helped me while I was there! Shout out to the both of you guys for the amazing customer service! I will be back :)

Bought a watch here and when I was checking out the woman behind the counter asked for an email…read moreaddress. I hesitated and said that I didn't want to be on a mailing list for the store. She assured me- repeatedly- that it was for the warranty on the watch. She said these exact words "the email address doesn't even go in our system- it goes directly to Skagen". LESS THAN AN HOUR LATER I get an email for the Watch Station mailing list!!!!! I call the store and speak to the woman who checked me out- she immediately becomes indignant and insists that she's not a liar and she doesn't know how my email got on the list. I speak to her manager who acts as though this has never happened before, incredulous that by some mysterious magic my email got into their system. I was never able to get a straight answer out of the THREE different people I talked to. Obviously they are aware of what's happening and they don't care. DO NOT GIVE THEM YOUR EMAIL. Or better yet- DO NOT SHOP HERE. None of the employees were straight forward with me. I take honesty over watches that are barely on discount any day.

A thunderstorm "forced" us off the freeway and delightfully we found "sunshine" at the Desert Hills…read morePremium Outlets Centre with designer brand stores like Gucci, Coach etc. I told myself that there would not be any store for me. Only my girls will find some great deals for themselves. I dropped off my girls who didn't complain about the rain drops and lightning and thunder as they entered the mall. Fortunately, most of the walkways were covered. Well, as I entered the Centre from the East Village Parking 2 Hallway, which is near the Disabled Parking, I turned right and I saw the Citizen Sign beckoning me!!! The displays showed a wonderful selection of Citizen Watches that I have ever seen!!! Many were current models available in the stores. There was a terrific sale going on of up to 65% off. As I browsed, a kind and friendly salesperson, Teresa, greeted me and allowed me to admire the selection. Currently, my wish list includes a moonphase watch that I've had my eye on for sometime. Teresa informed me that current models would normally appear at the outlet stores 2 seasons from introduction. Bummer for me However, a very simple faced watch caught my eye and out of curiosity, I asked the price for that piece. After scanning and calculating the discounted price, I braced myself for the price because this particular watch was an Eco-Drive and had the designs of a very elegant dress watch worth at least $300-$400 range. I was wearing my hearing aids, yet, I said, "What did you say?" "Yes, it's on sale for $135.00," repeated Teresa. Incredible!!! I was curious because there was another that looked even more expensive and shiny and sparkly. "Same price," said Teresa. Okay, how about this ultra dressy watch in the front that had gold trim and a leather band? Click. Click. Click. "Actually," said Teresa, "This one is less, $125.00." Now, I had conundrum. Which one? The $125.00 of course. An Eco-Drive dress Citizen watch. Came with all the original 5 year manufacturer warranty and you get an extra year warranty when you register the watch. Needless to say, I'll be back in 2 seasons from now!!!

I have been in the market for a well priced , solid quality watch. The search is over. Derek aided…read morein providing such assistance to help narrow down my options that worked for me. He was very professional and informative. The next day Elizabeth assisted in the final sale. Much appreciation to have worked with Derek and Elizabeth as my sales associates and none other.

The owner was simply amazing he created an amazing engagement ring for me. His prices were…read moreunmatched as customer service even more impressive and recommend.

Very nice staff went there for new battery and got excellent service very reasonable price and fast…read moreservice. Very recommendable establishment.

Montblanc at Desert Hills Premium Outlets is a store I always enjoy stepping into, even if I'm…read moremostly browsing. They may be best known for their pens, but I'm especially drawn to the quality and craftsmanship of their timepieces, which feel timeless and truly like forever pieces. Everything has a classy, refined look without feeling stuffy, and I was pleasantly surprised by how modern and well designed their leather goods are too. The space feels calm and elevated, which makes it easy to take your time and really look at the details. Customer service here has always been engaging and helpful without crossing into pushy territory, which I really appreciate. Whether you're seriously shopping or just admiring beautiful things, Montblanc makes for a polished and enjoyable stop.

Wonderful people. Came in looking for a watch and received such phenomenal service had to leave a…read morereview. Pristine and dignified elements of style. The extra flare you need to add embellishments for that special occasion or just a date night with your special someone.

Don't shop here if you want to feel inspired to buy anything just go to Beverly Hills. The nicest…read moreperson in the store is the security guard. To all the sales people at that store: you work at the outlet, pick a struggle, customer service or decent stock.

We had a phenomenal experience at this store. The service was 2nd to none. The sales person Liz,…read moremade us feel like family. No sales pressure. Just good old fashioned friendly service with a smile that made the jewelry shine even brighter.

Update! Melissa at the Kay Jewelers Outlet here in Cabazon really helped me out today :) thank you,…read moreMelissa!

Located inside the Desert Hills Premium Outlet Shopping Mall…read more I was really surprised I haven't done a review here since I have been coming here not often but occasionally. I bought and opened an account about 2 years ago. Paid it off last year and today got to charge my hubby's 43rd Wedding Anniversary wedding band. I got to charge the ring and my sterling silver teardrop white sapphire earrings and necklace set . Upon using my Kay Jewelry credit card I got no interest for a year. Grace , our jewelry consultant, gave a stellar service of finding us a deal that fitted my budget. Thank you !

Awful. We have a movado watch and they said they don't do battery exchanges. What the heck, 7…read morepeople asking to have battery exchanges and they said they don't do it on "Fridays" so don't buy movado if you can't even exchange the battery. Bad customer service store. Work on battery exchanges for movado watches. No one was in the store except us. It sounded like they didn't want to do it. Don't buy from movado if they can't even change the battery

I have bought several watches from this store and have had good experiences. On June 22, I was in…read morethe store having my Movado watches batteries replaced and was looking at watches while waiting. I found a watch I liked and decided to purchase it on sale on July 4. On the 4th, I and my wife entered the store (with cash) to purchase the watch. No one else was in the store and when I walked up to the counter and pointed at the watch, the store clerk Maggie just stared at me. I had to ask her if I could get help. She priced the watch $200 dollars more than on June 22. I stated that I was not going to buy the watch for an inflated price and turned to walk out. Maggie made a smart ass comment that she hopes we have a better day. I hope the owners read this because she lost the sale. I will go to another store to buy the same watch.

Shopping really is one of the best stress relievers for women, and the real purpose isn't just…read morebuying things, it's about the mood and the experience. I honestly haven't had this much fun shopping at an outlet in years. The environment is so much better than it was a few years ago. There are plenty of seating areas everywhere to rest, and so many stylish new stores to explore. The dining options haven't completely caught up yet, but I'm hopeful they'll continue to improve. The three of us shopped for six hours straight and somehow didn't even feel that tired. Looking forward to coming back more often, and hopefully seeing even better discounts next time!

An outdoor mall, walkways throughout the shops with escalators, stairs, ramps and crossing streets…read more On the far west end is McDonald's, EV charging and gas stations. Entrance 4 has nice lounge seating areas right in front of Clark's & ugg stores. One restroom area is right next to the coach store. By the south side exit door. Staff inform you of their deal that day. Selections can sell out quickly on popular sizes. On the far east side is Hadley's fruit orchard store, Chipotle & in n out near casino Morongo. Deals on past season designer brands. Always packed the Friday after Thanksgiving. Be prepared if you're planning to head out in the afternoon. Freeway will have traffic to get into the shopping center & parking structure. Front row parking in structure and kids wagon strollers by the elevators with extra cost. Nearby homes will offer parking in their driveways for a fee. It's a mad dash for deals.

Super helpful place. Fair prices. Comfortable environment. I would trust them with your jewelry…read moreneeds

They fixed two of our necklaces for us and did a fantastic job. Great customer service.read more