I didn't get her name but the lady that helped me was so nice and informative. I have no idea how…read moreto work with leather and she was very helpful.

Ordered a wallet from Grommets to surprise my husband for his birthday 2 years ago, and it is great…read morequality. The amazing thing is it gets better with age as the patina develops. I'm very happy with this wallet. Shown in photo after two years of daily use.

From start to finish, the service was outstanding. He was incredibly responsive and always kept me…read moreupdated whenever I called to check on the progress. My grandma's old leather bag was restored beautifully, and it became such a meaningful gift for my mom. The craftsmanship exceeded my expectations, and you can tell he truly cares about his work. I'll definitely be coming back for any future leather repairs, restoration, or polishing. Highly recommend!

Asked Bill for a wallet of my club plaque, didn't imagine it'd come out as clean as it did…read more Beautifully hand crafted. Blew me out the water! I love it!

Horrible horrible experience…read more Website is horrible. Where can I start. I ordered jacket online. I didn't receive any tracking info. I tried to reach them couple of time. NO RESPONSE. I finally received it one day but again wrong size. I tried every single possible way of communication to exchange STILL NO RESPONSE for so many days. Website states 'response within 24 hours'.

This place is the great! Second time coming here and service was great! I came to get some shoes I…read morebought at a thrift store repaired and they made them look like new! Super fast too! They were ready a week after dropping them off! They put new soles in them and made them look beautiful! Thank you! As always 10/10 :)

Quick turn around for my boots I needed to repair. Will be going back to get them cleaned and…read moreshined. The lady who assisted me was also very knowledgeable and gave me tips to take better care of my leather boots

Went for a tejana and a belt. They had a great selection of boots, hats, and a lot of clothes. As…read morefar as price, this is only the second time i purchase a tejana so i don't know if the prices are competitive. The customer service was excellent. They greeted me and continuously asked me if i needed help. I'll probably be returning to buy some boots!

Saturday afternoon my husband walked inside the store with his pjs you know when you have the urge…read moreto buy something quick . Walking in the store my husband was well greeted. He asked to used the restroom without hesitation the gentleman said sure come right in. After coming out the restroom again wearing his pjs they gave him so much direction on how his outfit would look best. Husband had a budget and they were able to give him so many options. He looked so handsome that afternoon I fell in love with him again. Don't hesitate to visit Cowboy boots ! ! Great experience we will be going back for hot pink shirts jk that was the other guys that went during our visit .

I got here early, & she still was not open, I called the store phone no one is answering. Very…read moreunprofessional. The lady is just now arriving it's 9:15, she opened the door just to close it on me. She basically was following me to make sure I don't steal & her attitude was nasty. I wanted to support because she was a black owned business. Never again.

Being on time and multitasking! Manager is ALWAYS late, and puts it on the owner..... another day,…read morea sales person claimed she was " multitasking " because there were only 2 people working the sales floor, yet she stopped with my transaction in the middle of ringing me up, to help a girl who walked in while she was helping me first.. If you are going to claim you're " multitasking " then do it! Finish my transaction as you are helping another customer, What she should have done, was tell the customer "I'll be right with you", THAT would have been appropriate and professional. It's rude to help another customer, and stop what you are doing with the first customer you were helping. And then she told me " Have a better rest of your day." Have a better rest of your day? Who said l was having a bad day? Just because I called you out on your customer service skills that needs improving, that means I'm having a bad day? She was just trying to look professional, yet throwing shade underneath. Yeah, l don't think I'll patronize this business anymore. The girls seem too hood anyway, one girl was dressed like a stripper, her boobs were OVERLY hanging out, l thought she was going to expose her nipple! and her outfit was tacky. Do better She Beauty supply.

This review is specifically for the customer service (The boots are top notch too) of their…read moresalesperson Esmeralda. She went above and beyond to ensure I found the right boots for my needs. I never felt rushed and even when customers were waiting and I gave her the easy out to help others while I tried on different shoes she stayed with me. Not sure I would have found the right pair if she hadn't. If I could give a 10 star review I would. Redwing don't lose Esmerelda! She's the reason I'll be back next time.

Longtime customer of red wing boots for work. Great employees at this location. Dropped off some…read more7 year old shoes to get oiled, did some shopping and picked them up 45 minutes later. They cleaned, oiled, replaced the laces and even added the American flag lace bling at no charge of course. They look fabulous and you can't beat the superior customer service.

I took a pair of vintage Tony Lama boots to get the heel repaired on one of the boots. I ended up…read moregetting new heels on both of the boots since they needed to match. I received great customer service. I needed them in a short time and I like that she was honest and told me that it would be the same day that I needed them and at a time that worked out perfectly. When I went to pick them up, they looked brand new. They were clean and shiny. (I do understand that this is the service that was supposed to be given) But I truly believe that they went beyond. Great quality work. The heels were the height that I had requested. This was my first time here, but I definitely recommend it. The store was clean and smelled absolutely amazing. The picture does show scuff marks because they were already worn to a ranch.

The team took care of me and did an outstanding job repairing my boots. The damage was extensive,…read moreservice life totally spent, however, the experience here, and the dedication to there craft revived my boots to near pristine condition. I can't help but admire them every time I walk past a mirrior, and even found myself posing like Jim Carrey in "The Grinch." Hats off to the team, and thank you very much!

Absolutely love this place. Use to be right by my house, went there almost every week! They are…read moresupper friendly, they have so many things! There are lots of different supplies and sections for lots of different people! I absolutely love this store and the joy they bring to Colton.

Well let me tell you what's amazing at this discount store with 5 stars!!!!…read more They have everything from : giftable items for the young and old Housewares Detergents and soaps Canned goods Dry goods Chocolates Cookies Clothes items Electronics Beauty and Hair accessories Automotive Arts and Crafts Supplies Gardening needs Hardware Needs Kitchenwares Pots and Pans Plastic containers Toiletries Beddings Bathroom accessories Disposable picnic supplies Baby and pet supplies School and office supplies and many many more items !!!! Staff are very helpful and we were not rushed even after closing time !!! Affordable discounted prices and I just wanted to get a gift bag and end up with the following: 2Gift bags 2Hair bows 2Food trays 3Anti biotic ointment 1Crossbody Mickey bag 1Mouthwash 1Compact mirror 1Coin purse 1Cheddar chips 1Lotion If you are seeking a good bargain ... definitely this is the one stop shop !!!