Good Place Great Customer Service. Would come back again. They associate was very helpfulread more

I wouldn't recommend this establishment they don't have any warranty and there quality is not long…read morelasting. I bought my daughter a bed it hasn't been a year and the wood is falling apart and "there's nothing they can do" despite paying over $500 for this bed.

am beyond frustrated with Mattress Firm and their warranty company, Servco…read more We spent nearly $5,000 on a mattress and adjustable base, expecting quality and a good night's sleep. Instead, we've been dealing with an adjustable base that squeaks constantly every time we move. It's loud enough to wake us up throughout the night, making it impossible to get restful sleep. After filing a warranty claim, Servco told us the squeaking is "normal." For a $5,000 bed, that's extremely disappointing and not what we were led to expect. After months of back-and-forth, they eventually said they would issue a credit for our purchase. Three months later, we still haven't received anything. We've been bounced between support with no resolution, spending a lot of time following up and getting nowhere. When you spend this kind of money, you expect both a quality product and a company that stands behind its warranty. Instead, we've gotten delays, conflicting answers, and no resolution while continuing to deal with a defective base. This has been one of the most frustrating customer service experiences I've ever had, especially given the price and warranties involved

Came in at 9:15 left at 9:30. Moe was a great representative and helped me super quick. Got me a…read moremattress I feel like I'll be satisfied with and even helped me with a discount. Gave him the info and price range I was looking for and he wasted no time. Super good customer service and really friendly to me and my family. Thanks Moe!

Walked in, I purchased a queen mattress, the man working was okay and helpful when I asked him…read morequestions. I paid and he said it would be delivered the same day with a 25.00 delivery fee. I paid and left. The mattress has never arrived, it was never delivered! This is the next day and still no delivery!!! Now, trying to stop payment.

Veronica was friendly and stayed in communication when mattress had to be ordered and then…read morescheduling delivery. From purchase to ordering and then delivery was less than a week. Reasonable rates for delivery and disposal of our old mattress. Small business, but nice showroom. Happy with our new Kingdom mattress.

We visited this store at the suggestion of a friend. We were not disappointed. A small shop,…read morelocally owned by Herb, has floor samples of wall beds and cabinet beds. Herb kindly explained the differences and while we couldn't purchase from him for our Arizona home, he quickly made a phone-call to our locale in Az to connect us with a reputable dealer! The products he carries are sturdy, comfortable and practical. Honest, no pressure sales. Go see Herb!

I recently ordered a Murphy bed desk from Murphy Beds CA and had a great experience from start to…read morefinish. The design is professional and sleek, fitting seamlessly into my space without sacrificing style. What really stands out is the functionality--I had my monitor directly installed onto the Murphy bed surface, which makes transitioning the room between an office and a guest room incredibly easy and efficient. It's a smart, space-saving solution that works exactly as intended. The turnaround time was also impressively quick, which made the entire process smooth and hassle-free. Overall, I'm very satisfied with both the product and the service. Highly recommended for anyone looking to maximize space without compromising on design.

When a customer is willing to spend a decent amount of money for new countertops and cabinets you…read morewould think that the owners of this company would be willing to keep their appointment times when it came to quotes. My wife made an appointment for yesterday at 8:00am and we get a text at 8:20 asking if we could move our appointment to 9:30 we had already made plans so we said no it wouldn't that's why we wanted 8:00am. So it was arranged that we would be available today until 1:00pm. 1:30pm rolls around today and no call no show. My wife left for work at 1:00pm pissed that we have been blown off again. I called Nancy Trejo directly and asked her what had happened ? Her response was we were working but if you like I can load up the truck and come over now if you like. That indicated to me that they had NO INTENTIONS of coming over today and didn't even remember we had an appointment today ! I said a simple phone call would have been nice if you were working instead of just not calling. Again Nancy said we can come now if you like. I then said if this is how your company operates then we want no part of it and we are going with another company thanks. Nancy didn't seem to care one way or another. If you decide to go with this company just be aware their communication between customer and company are sub par and if they can't even make a courtesy call about an appointment what would have happened if we hired them to do actual work in our home. Good luck if you do go with this company there are other company's up here that actually make their appointments and are reliable.

From the owner: Your Home is important for you and you are very important for us. We have everything for your…read morehouse.Furniture ( living rooms, dining rooms, bedrooms, lamps, computer desks, mattress, coffee tables and much more) Also we made custom cabinets, granite countertops, windows shutters, Our works are recomended by a lot of customers and we have quality and we work in Nevada, Arizona, california.

If you're looking for quality furniture at an affordable price, Johnson's Furniture is the place to…read morego. You'll find unique, one-of-a-kind pieces that are sure to fit your style and your home perfectly. With an accredited interior designer on-site, offering expertise in color, design, and space planning, you'll receive personalized guidance to help you choose furniture you'll love for years to come. Our family has shopped at Johnson's for generations, and we continue to be impressed by their quality, service, and selection. We're confident you'll love them as much as we do. Stop by and see for yourself--you'll truly be glad you did! With gratitude, Karisa Gleason

I normally do not write negative reviews, but after multiple experiences with Johnson Interior, I…read morefeel people should know what happened. About 10 years ago, I purchased a petite lift chair for my mother, who was 85 years old and about 155 lbs . The chair was wonderful -- comfortable, appropriately sized for a small person, and it lasted for years. My mother is now 95 years old, on hospice, weighs about 90 pounds. When Johnson interior sent me an email saying that they were having a sale I decided to buy my mom the chair again for her body size now. ecause the original chair worked so well, I contacted Johnson Interior to purchase the exact same chair again. Oh When I called, I specifically asked for the same model. When I went into the store to complete the paperwork, the owner showed me color options, including a gray chair color . I agreed to the gray color, believing it was simply the same model petite chair originally purchased. What was delivered was completely different. The new chair is oversized and appears designed for a much larger person It said bariatric size-- not for a frail hospice patient. My mother sinks into it, and the material traps heat. One day when I was caring for her myself and lifted her out of the chair, her back was completely drenched in sweat and her shirt smelt like gas and peroxide. She has bumps on the back of her hair line and her eyes had pink circles around them . When I contacted Johnson Interior, instead of helping resolve the issue directly, I was told I had to deal with the manufacturer myself because "too much time had passed." The problem is, I did not discover how bad the chair truly was until I personally cared for my mother for an afternoon Unfortunately, this was not my first difficult experience with this company. I also purchased a mattress from them that was supposed to be medium firm, but the wrong mattress was delivered. On top of that, finally they picked up the mattress and delivered a firm mattress. Upon receiving the Firm mattress they delivered it took off the cover and then it's the second bedroom so when I went in there like a day later it smelt so bad so I contacted the company and said that it smelt really bad . it had a strong chemical/plastic odor. Again, Johnson Interior directed me to handle the problem with the manufacturer myself. I had to file claims, coordinate inspections, and spend valuable time dealing with the issue while also working full-time and caring for my mother on hospice. Eventually, the manufacturer's inspector confirmed the mattress was defective, and I finally received a refund. My frustration is simple: when a business sells a product, they should stand behind it and help their customers when something goes wrong. Customers should not be forced to chase manufacturers, file claims, and manage the entire process themselves. Caring for a loved one on hospice is already emotionally and physically exhausting. These situations added unnecessary stress during a very difficult time. Based on my experiences, I would not recommend Johnson Interior. I would give no stars but it's not possible to do that. What would be improved how about good customer service and giving grace to people who have busy lives and being honest.

Its been long overdue on leaving a review. After the fires in Altadena, so many things needed to be…read morereplaced. After searching so many places and doing my homework, I finally found a place I called Disneyland of fabrics. I met up with Scott the owner, which i was highly, impressed with his expertise on furniture and materials. He helped me out tremendously and gave me the knowledge I need to finally make my decision. I was very happy with the outcome. Scott thank you so much. I'm so sorry to have taken so long to make my review. I highly recommended that you to try this place. You won't be disappointed.

Just wow! Talk about an expert in his field. Scott is very knowledgeable and patient. I have an…read moreidea of the couch I wanted, he walked me and husband through every step and every detail, provided different options to achieve a long lasting quality couch. Every detail was tested and measured in comparison to our height to provide the utmost comfort and now the couch is my favorite place to be at home. U wont get this type of service and quality at your big stores. We cant recommend him enough. Thank you Scott for helping us achieve our dream couch.

I highly recommend Action Appliance. I went in needing a washer and dryer. They were very friendly…read moreand helpful answering my questions. They had what I wanted in stock and the next day delivered both washer and dryer. Delivery guy was very friendly and quick. So glad I stopped here first before Home Depot or Lowe's. Both washer and dryer also came with a better warranty.

Dryer stopped working at 4:00 Friday. Called Action and they said I could drop it off before 5:00,…read morewhich I did (I usually drop stuff off because it saves a mobile visit fee). To my surprise, the tech called me Saturday at 9:30 and if I agreed with the price he would have it ready for pick up at 10:30. I agreed and it was ready. I was without my dryer less than 24 hrs. The price they charged was fair.

Precision Appliance took out our huge subzero refrigerator and installed the new one! these guys…read morewere awesome navigating the smallest kitchen and brought it up the stairs with no damage!! I wish i could leave more than 5 stars because this was no easy job! thank you Alex, Trung Nguyen and the other two gentlemen assisting!

We had a horrible experience when they installed our washer and dryer yesterday…read more I called and they were very responsive and gave me a quote over the phone for a pick up, install, and hall away for a washer/dryer and dishwasher. I was very clear that there were stairs and my old appliances would have to be disconnected. When they arrived they said the office miss quoted me and did not include the hall away so I said that was fine. They did not use much to protect my floors except of one small plastic mat so yes my floors were scratched. I'm not super upset about that. They broke the valves for the washer. They said it was because they shut the water off for the building at first - but that is the only way to do it - my Hoa always shuts the water off. Then they said the valves must have always been broken but I just did a load of laundry that morning and I had not had any issues in 9 years. It was already 4 pm so I had to pay extra for after hours plumbing service. The plumbers noticed that the dryer vent was damaged when they did the repair. I called the vendor back to see if he can fix it and he refused to do so without an extra cost. He actually asked me to go buy the vent at Home Depot. I asked him why and he said that vent was damaged because there was not enough room but my plumbers showed me that it could have just been tucked in and that it looked like someone just pushed in the washer/dryer without any care. Then he said the plumbers damaged the vent when they pulled out the dryer but the plumbers showed it to me right away. I want to point out that I was in property management for 12 years so I know these plumbers well and they come highly recommended by most property managers. On top I realized that the installer told me that the dishwasher wouldn't fix so they didn't install it and still charged me for the install. All the appliances were from a family member who said it was very weird that he said the dishwasher didn't fix because it was just a standard size. So I was over charged and all the damage they caused cost me an additional $800.00 for the plumber and having someone else repair the dryer vent.