Wally's Carpet did an outstanding job in our Redlands home. We had originally planned to install…read morecarpet, but once the old flooring was removed, it turned out the floor could be leveled for luxury vinyl planks. I called our sales rep Tom immediately, and both he and the owner came to the house that same day and agreed to the change. I cannot overemphasize how knowledgeable Tom is about flooring. He had recommended LVP from the beginning, but I was concerned about the floors being uneven. He went above and beyond to make sure we chose what was best for the house and that we were truly happy with the result. We feel so blessed to have worked with Tom and Wally's Carpet. They understood that we have a special needs child and how important this flooring was to our family. They leveled the floors, changed the order quickly, and made sure everything was done right. The floor looks absolutely stunning in our craftsman home. Wally's provides true professionalism, genuine care, and expert service. We highly recommend them.

TERRIBLE! They DOUBLED THE QUOTE after we told them to…read moreeliminate one of the projects! Disrespectful and UNPROFESSIONAL "NO SHOW" for two measuring appointments. Not trustworthy. Beware.

The right price and great service, literally could not ask for more from a carpet installer. Our…read more(numerous) projects were each on the smaller side - but they've been fair, helpful and friendly every time.

Guys were great and did a fantastic job! On time and the…read moreprice was right for us. Even fixed things we were not sure how it was going to done.

Small , Local , Friendly and reliable I didn't even look…read moreanyplace else Because the service I was given was top notch. The samples they let you borrow are large and the installation crew went above and beyond. I can't say enough about this local business. I've tried other local businesses here in the pass but few have the ethics and desire to get the job done Thanks KV

Just had to give a shout out to Dave who was so kind and full of helpful information. He generously…read morespent his time assisting us even though he knew we were planning to make our purchase out of state. People who are happy to help with no obvious benefit are rare, so I felt he and KV really deserved a stellar review. We were able to confidently make a decision about which carpet to use in our new home while we were there. Highly recommend!!!

Super nice, friendly and helpful staff when coming in for a hardwood floor purchase of 78 square…read morefeet (4 boxes). However, we only used 3 of the 4 boxes for our hallway project and when I inquired about returning the 1 unused box I was told there was a 30% re-stocking fee, AND their minimum return quantity was 100 square feet....more than the size of our entire project. YIKES......$200 down the drain, as that was the cost of each box. I should have asked about this policy BEFORE placing my order.

Master bathroom and guest bathroom done, complete wall panel surround from floor to ceiling, custom…read moreframeless shower door enclosure included. I'm very happy and satisfied with the outcome. Well done. Good dedicated workers. I highly recommend this company. Visit their showroom and start from there. No pressure selling which I liked. Good collaboration.

After getting estimates from several other flooring shops in the area, a friend recommended we…read morecontact CL Petty Flooring. We are so glad we took our friend's advice. Not only did CL Petty have the best pricing, but their workmanship and customer service is excellent. Scott and his crew went above and beyond to make sure we were satisfied with the end results. We plan to utilize their services for another flooring project in the near future. Five stars for Scott, Jim, and Kurt!! We love our floors!!

Sales and installation staff were very competent, knowledgeable, and customer friendly. They helped…read moremy son, daughter-in-law, and I select just exactly what we were happy with, even on a somewhat tight budget. The installation was for both carpet & linoleum to be installed on wood floors that had had water damage restoration and the old materials had been stripped from the floors without proper care resulting in very rough wood surfaces. Petty installers coordinated with the restoration company & did a fantastic job of smoothing out the floors. The finished installation looks absolutely great! I highly recommend C L Petty Flooring!! They are willing to put their customers needs as priority!

Me and the wife hired Mike's to redo the flooring in our entire house. This included carpet,…read morehardwood and tile. Charles was a easy to work with, very helpful and professional. Their team did a very professional and clean job. I would highly recommend them to anyone looking for new flooring.

This review is overdue praise for a fantastic company. This past April, I had the cheap carpet and…read moredamaged laminate in my condo replaced entirely with wood look porcelain tile throughout the home and it came out AMAZING!! I had been shopping for tile for quite some time, since I wanted something that was water, stain (read "pet') resistant but mimicked the beauty of wood. After looking at several other companies more towards L.A., I came across Mike's right here in my own backyard of Redlands and that's when I knew my search was over. On my first visit, I showed up 5 minutes before closing and I was still waved in by smiling employees who took the time to speak with me, showed me samples and made an appointment for a free in-home estimate. Sweet-natured, considerate Project Manager Hector turned out to have a fabulous eye for design and an appreciation for what I was trying to do, by emphasizing the unique shape of the home (a hexagon within a hexagon with an interior courtyard) and drew up an elegant floor plan. He also directed me to Empire Tile in San Bernardino, which I had never heard of and would have saved me several trips down the 10 Freeway West if I had. The moment I walked in, I saw a display from a manufacturer in Spain called Porcelanosa that had a gorgeous, organic looking long, wide plank tile called Bernes Haya, the first sample that literally made me smile and say, "That's it, that's the one." Now I had my tile and my installation company, how did it all actually go? The crew that worked on my home, Dave, Darryl and Aidan (sp?) were, in a word, FANTASTIC! They were personable, respectful, funny, and so dedicated to my house getting the best possible outcome I was deeply impressed. The shape of the condo with its abundance of angles proved to be a considerable challenge, but they proved themselves to be more than a match for it. No detail was overlooked, no area simply filled in with grout, they did a masterful job of cutting even the smallest or most uniquely shaped pieces to allow complete tile coverage. They had to improvise on more than one occasion, with undercutting door sills and jambs, and finding just the right angle or location for the perfect tile placement. In addition, they kept me informed of every concern or issue and patiently answered my many questions. Even while sitting in the driveway on their lunch breaks, they helped a neighbor unlock her car to retrieve the keys still in her ignition and assist another with her pesticide sprayer! They were that helpful and caring, I wanted to adopt them! I've never seen a harder working, unfailingly polite and talented crew. It was a masterful job, and everyone that has seen the floor in person is just blown away. I've passed out several business cards to my neighbors and friends and can not recommend them highly enough!

I am so excited that I found this place. I had stains in…read moreexisting carpet. Katherine was so wonderful in recommending the proper treatment to get my stains out. She saved my carpet without me needing to replace it. Her guidance in what to do with my hallway hardwood flooring, I'm so grateful how everything turned out. Hands down highly recommended. 10 out 10 They were so enjoyable to work with and knowledgeable in what they do. It makes me want to have new projects. It's great when you can trust the business you are going to.

Spent over $4000 on carpeting that they advertised as "pet friendly" and it definitely is NOT!…read moreAfter less than 4 years, the seams are coming apart and the loops are pulling up everywhere. Worst quality carpet and installation ever! Stay away from this place!

Great communication, fast service, reasonable price, happy with their service, I don't know what…read moreelse I can say besides this,

We have shopped around for flooring from many companies. I walked into the Highland store and Tom…read morehelped us with flooring choices. We selected the proteck water promo vinyl plank. We are beyond thrilled with the product and services. I would t look anywhere else for flooring! Tom is amazing!