Being new in town, I visited several stores then word of mouth finally being referred to Deborah at…read moreThe Mattress Bros in Palm Desert--and I'm so glad. Deborah is incredibly knowledgeable, honest, and experienced. She truly knows every brand inside and out and took the time to understand exactly what we needed. She was right on target with her recommendations, and we couldn't be happier with our purchase. The entire experience was smooth, comfortable, and pressure-free. From now on, my family will only work with Deborah at the Mattress Bros and the selection is endless for all of our mattress needs. Highly recommend! Eva F 2026

Went mattress shopping as a Xmas gift for ourselves. Walked into Mattress Bros not knowing what to…read moreexpect. Deb was super helpful and friendly and let us try out all the mattresses with plenty of time to make our decision. Easy and fair prices! Highly recommend!

Yes it's not your imagination every local store is on hwy 111…read more Day three of mattress shopping. Son agreed to take me shopping for a new mattress and we started in the area with several mattress stores. Mattress Showroom was the first. Truthfully I hate the commercials. We walked in, was greeted by Joni. She has patience of a saint. I explained what and why I was looking for. Then I made the confession of me not liking their commercials. She smiled said the owner was fantastic , sweetest person With a lot of long term employees. I came back today and ordered my mattress from Joni And you are the best. *service is outstanding *selection is large, something for everyone *value pricing for the best quality Thank you.

Gabriel at Rancho Mirage store was so helpful! Very knowledgeable and patient. His customer service…read moreis top notch! I highly recommend!

I am a loyal Bob's customer. My entire tiny home is filled with all Bob's offerings. Suffice to…read moresay I shop there often. Curious that this time, no one came and offered assistance and I walked around 'hungry' to buy something. I was about to either leave or scream "DOESN'T ANYONE WANT MY MONEY?" Finally, a very nice gentleman named Isaiah came up and asked me if I needed help. He shepherded me through my journey to a fabulous leather electric recliner that was in my price range and, though it was a floor sample that had a "sold" sign, he went the extra mile to see if it or one similar was available. Long story short, it was, I did and now I have a great new addition to my Bob's Collection! Would have rated higher if not for the initial snubs. Thank you Isaiah for the excellent service.

Bob's Discount Furniture Store is Amazing. It's so Beautiful and Clean. We had an awesome…read moreexperience with so much Inventory to choose from. The Wonderful Salesperson, Abby went Above and Beyond, showing us our options and helping us to choose our Gorgeous New Living room furniture. Abby made sure that I was completely comfortable and we were satisfied with our purchase. She did not try to up sell us on any products. She suggested financing and took the time to get us approved quickly and with ease . Abby definitely makes you feel comfortable and has such Great Customer Service, Five Stars rating . As well as Ally in Financing, was Amazing and Friendly. Five Stars...

Professional sales people and I'm very happy with my mattress. The delivery guys were great.read more

Grace was great! Got us in and out, and very helpful. The store is clean and has a great selection!read more

Excellent Customer Service,Great Prices & Fast Delivery & Set up.Quality Top Notch Brands &…read moreProducts that are Affordable.Jim was extremely knowledgeable & helpful.He even gave us some Free Memory Foam Pillows on top of a Great Price for New Beds.I checked around before making the purchase from Mattress Showroom.By far the Best Deal.Other stores wanted to charge me Double. Great selection,Quality Merchandise,clean store & they encourage you to try out each one to find the perfect comfort range! Don't waste time going anywhere else,I've already checked.

I bought a $2,000 mattress and box spring from them about three years ago but it was so…read moreuncomfortable I sent it back within the four months and then picked another one, but all they brought back was the mattress. They said all their beds have the same boxspring. So I refused possession of it but they wouldn't give me my money back and Ken in the Cathedral city store, where I bought it just laughed at me. It's been three years trying to get Carmen the manager to call me back.... I wanted at least half my money back. Today for the 20th time I tried to come to an agreement, but Carmen said she doesn't know who I am and she doesn't have the records even though she said she was going to talk to her supervisor. And nobody will give me the supervisor's contact info so I'm so frustrated that I lost my temper and Carmen the manager of the store said, "That's why you got cancer." She said I wanted to argue but she followed me outside and still saying mean things to me. Oh, by the way, the 70% off sign outside, Ken the sales guy said that that means absolutely nothing.

Great customer service! That's why I came back to buy another mattress. Peter is awesome prices are…read moregreat. I highly recommend Furniture Liquidation.

Peter was a gift!. He worked with me at everything. He is a great person and will bend over…read morebackwards to service you with everything! Selection and value is 10! Margaret

Returning customer and review. Last year, Bobby was great, but we waited on our purchase. We…read morefinally pulled the trigger this past weekend and James Quinn was exceptional with his customer service. Thank you so much for all the help and guidance.

Never had a better mattress and pillows. There was one girl Margot who was so sweet and helpfulread more

We stopped in to look for a mattress, since ours was creating issues for my wife. Jeffrey greeted…read moreus immediately and he spent quite a bit of time showing us different types, with varying price points. In the end, we decided on a mattress and a base that fit into our budget. We also selected fantastic pillows and a protector for our new investment. We have been enjoying the increased comfort and the feature of being able to raise our heads and feet are a plus. Honestly, walking in we expected to pay less but we are extremely satisfied with the products and the service Jeffrey provided.

A $50 credit was promised to me because a show room model I purchased was delivered with dirt…read morestains on it. I had been promised by the sales associate that it would be steam cleaned prior to delivery. The credit has never been given even after numerous follow-up calls.

I was in the market for a mattress and had see adds on tv for this store. The place is huge with a…read moreplethora of mattresses to choose from. The salesman was very friendly and helpful in explaiming all the benefits of owning the best mattress for your particular needs. The pricing was spot on too. I would definitely reccomend this store if you happen to be in the market for a new mattress.

I just bought a new sleep number out whatever they call it mattress from this place & let me tell…read moreyou right from the sales man Eric to the Albert the delivery guy I haven't seen such impeccable service in a long time & that too service with huge smiles . Wow !! I'm blown away . They sure train their employees well . I'm super happy with my delivery my mattress & the workers . Please just go to the Palm Desert location near T Mobil & only ask for Eric . He will give you the best service & deal .

I popped into Mattress Firm, in hopes of finding a decent mattress that would last me a week or so,…read moreas I wait for my bed to be delivered from a move. Kat started to determine what would be good for me, and I told her my need. WOW, she was amazing. She hunted and actually gave me options. Jackie, her coworker, helped her scour deals and they found a small mattress that I could get right then. Imagine, they were so nice, helpful, and invested in helping me over this small purchase. I will definitely be back for my main mattress! I had looked for mattresses at Walmart, only to find they cost too much for my needs. Imagine my delight when I left with a hugely better mattress for less than 1/2 the price!!!!! One of my free "MUST VISIT" recommendations.

I bought a mattress and an adjustable frame (a used one) at the end of February, Kat (the sales…read moreperson) was great when she explained everything, she gave me a great deal with my purchase and promised that my adjustable bed frame will work (as being a used one), that I can build it myself as it was very easy to do (which I did). When I set up everything (my mattress and bed frame) I tried to sync my adjustable bed frame with the remote control but it didn't work, I called the store, explained everything to Chris about this situation and he set up someone to come the following day to help me with the problem with my frame but it didn't work either, so I called the store and spoke with Chris again and he said that he will let my sales person ( Kat) know about this issue...well, on Friday March 14,2025 (Christa "from Mattress Firm")) called me, I explained her the situation, she said to call the extended warranty to fix this issue that Mattress Firm can't do anything about it as is a used adjustable bed frame. I did call the extended warranty today March 15,2025 and ALSO explained the situation and they said Mattress Firm has to fix this situation as is been only 3 days that it was delivered. I'm VERY disappointed with this store and the service that I'm getting now from them, i can't believe that this is NOT getting fixed. With this situation that they don't want to do anything about it, I will NOT recommend this store to anyone. I've been going to this store for over 10 months trying to get a good deal and a good mattress with my adjustable bed, I even talk to Vince and he knows that I've been there a few times...and now that I FINALLY purchased the mattress and the adjustable frame, this happens and they don't want to do anything about it. If I could put a Zero, I will do it.