We used Distinctive Flooring to provide new flooring and countertops for our recently purchased home. After reading Yelp reviews and visiting a few showrooms we opted to go with Lacee at Distinctive Flooring. Lacee was very helpful in the planning process and quick to respond to questions. She regularly visited our home during the process to personally make sure installation was going as planned. Everything turned out amazing! We would highly recommend Distinctive Flooring for both flooring and countertops. read more

Distinctive Flooring - Flooring Near Me - Palm Desert, California

They made the process smooth and easy. I bought a home that needed some tlc. George was able to get me in to see their products and help me choose my flooring. He was able to meet my requests on durable, functional and pretty flooring -having a dog, a cat and a toddler. His quote was fair and he was able to find me the best deals on the product. They were able to get in and rip out carpet and put flooring in within one week of my request. Fast and good work. Would use them again. read more

I have nothing but the highest words of praise for the entire crew. Angel, is just that, an angel. We had them do a bathroom remodel. It turned out to be just beautiful. Angel is a great listener and helps pull together a great looking project. She always listens to what your preferences are and brings together samples accordingly. The guys are thoughtful and respectful of keeping the construction debris and dust to a minimum. They cleaned up after themselves every afternoon when they left. The craftsmanship of everyone of them from the tile setters to the painters is outstanding. I would definitely recommend them and call them again if we do another project. read more

See all

DO NOT USE! They lie to you and try to rip you off. Angel came to my house and I walked her through the job and all the details that I wanted. She didn't write anything down but sent a bid based on our discussion. Then two months later Distinctive sent me a bill for all these things they say were 'change orders' that I mentioned at the beginning, but they didn't have in any notes (because she didn't take any). I just completed a remodel on another house (with another crew) so I knew to mention all the details that I knew would add cost, as I wanted an accurate bid. It felt like a real bait & switch to have a bid come from a discussion that doesn't include the details and then be told I never asked for these things. To add further frustration, the relationship between Distinctive & Vincere is broken, Vincere had the costs of some of the items in their bid, but Distinctive was missing their related costs. It's so frustrating to be caught in the middle of their terrible business processes. For example, a wall had to be removed, Vincere had the wall removal in the bid, but Distinctive didn't have the corresponding repair cost (floor repair where the wall was) in their bid and tried to charge me later for it, by saying it was a change order. On top of this all, the quality of the work that Distinctive and Vincere do is severely lacking and I found constant issues throughout the process. Both Angel & Anthony act like they are on top of their crews, but I ended up being the foreman for this job and repeatedly had to stop the crew to have them do the work the correct way. For example, I stopped the shower tiler who was tiling the shower walls but never cut a hole in the hardiebacker for the shower head to come out. I'm not a professional remodeler, I'm just a homeowner, but these are basic and obvious problems if anyone bothers to look and think. So many steps had to be done 2-3 times to get it done right. And still, there are compromises that I'm living with, like a flooding bathroom floor because their crew doesn't know how to properly grade a shower floor. It would have been another week or two to have Distinctive grind down the cement floor to fix the issue they caused by over-pouring the cement. They also installed poorly-finished (see pics) and broken countertop marble, because their subcontractor and Angel can't follow the finishing details that were requested. All of this rework doubled the time they were supposed to be in the house and makes for shoddy-looking work, that will devalue the house when I go to resell it later and need to disclose all these issues. read more

Distinctive Flooring - Their 'designer' Angel doesn't understand design details and neither does the fabricator. Or they don't understand basic construction. - Flooring Near Me - Palm Desert, California

Distinctive Flooring just completed the installation of porcelain plank tile in the master bedroom of my home, and I'm very pleased with the outcome. Erick was professional and responsive, addressing all of my concerns/questions, keeping me updated on project status from the beginning to completion. The installers, Anthony and Dino, were outstanding....highly skilled in the trade, and very accommodating with regard to adjusting workday schedules to meet my needs....even finishing up a day ahead of schedule. The entire experience far exceeded my expectations, and I'll definitely contract with Distinctive Flooring on future flooring projects that may arise. Thank you Erick!. read more

See all

My wife and I decided on major renovations to our home so we called our trusted contractors Distinctive Flooring and Vincere Industries to once again tackle the project. Angel and Anthony lead a great team to take on new flooring throughout our home, take down a wall and elevate a section of ceiling with the duct vent, gut our guest bathroom to finish it similarly to how they did our master bathroom a couple years ago, and give our home a fresh coat of interior paint. Needless to say they killed it! The craftsmanship was exceptional, and the project came in on-budget and on-time. We're already thinking about our next renovations and you can bet I'll be calling on Angel and Anthony again :-) read more

See all

Clear and consistent communication from Jaymie (Tile Sup) and excellent installation by Austin and his associate Sam. 18 year old tile in Sun City Palm Desert was lifting and dangerous in kitchen area for older residents. Very happy with work done and I highly recommend read more

Distinctive Flooring - Austin is a great Tile Restoration person - Flooring Near Me - Palm Desert, California

I scheduled an appointment for a flooring estimate on Wednesday October 19th 2022 with Angel. I was told George would come at 9 am that day. No one came or called to reschedule. Have no idea what their service or pricing was since they never showed up. I was only in town for 4 days so went with another contractor. read more

I had a great experience working with George in distinctive flooring! I needed floors in my entire house to be done and after shopping around he was able to give me a better price on better quality material over any other place. He was willing to work to keep us in our budget and our floors look absolutely beautiful! I'm so glad we picked distinctive flooring to do the work we needed done. read more

Distinctive Flooring is the BEST!! Erick and his flooring installers Carlos and Alex were great to work with!! Our demo was more challenging than originally expected, but was done to perfection and in a timely manner! We were thoroughly satisfied from start to finish with Distinctive Flooring!! We look forward to a future kitchen project abs working with Erick, Angel and the Distinctive Flooring crew!! Would give them 10 stars if possible!! read more

Distinctive Flooring - Luxury vinyl plank flooring by Distinctive Flooring - Flooring Near Me - Palm Desert, California

I am extremely happy with Distinctive Flooring! I had a somewhat unusual job. My project was floor covering for STAIRS in my condo. I had already installed LVP (luxury vinyl plank) by a company recommended by the big box store where I purchased the material. Apparently they couldn't/wouldn't install on the STAIRS due to no warranty of this product on stairs. So I had to find someone that would. In addition to wanting LVP on treads, I wanted Mexican tiles installed on the risers. Distinctive Flooring said they could do that. They sent a wonderful man who did the install exactly as I wanted!! The tiles weren't big enough to fill the riser so we came up with adding an additional piece of black tile above. Turned out this "fix" turned into a fabulous design feature. I would definitely recommend Distinctive Flooring!! read more

Distinctive Flooring - Flooring Near Me - Palm Desert, California

See all

Extremely happy with the work George Strunack and his crew did at my rental property in Palm Springs! It's always a challenge to remodel bathrooms when you live a few hours away, but George handled everything, sent me status updates, and photos of the work. The bathrooms look fabulous! So happy with the professionalism and the completed work done by Distinctive Flooring, George Strunack, and his crew. I have already hired them for another remodeling project! read more

I use only Distinctive Flooring for all my flooring needs. Thanks George! That LVP looks like a million bucks, just like you said it would.

Distictive Floors refinished a huge wood floor area in my home... the work they did was impeccable! Truly gorgeous!!! I would highly recommend them if you are looking for superior workmanship. Thank you. read more

Everyone we dealt with at Distinctive Flooring were very nice and knowledgeable, from the salesman who quoted us, to the installers, to the project manager, who kept coming to check on the progress and quality of the work. If you are looking for the cheapest route, they probably aren't for you, but if you are looking for quality, professionalism and keeping to their estimated schedule, this is the place to use. Their installers were very easy to work with and did whatever they could to make us happy. read more

We've now had two jobs done beautifully by Distinctive Flooring. George was a pleasure to work with as were his installers. They got the job done super fast and were always responsive. Our job had to pause for over a month due to some interference that was unrelated and George patiently waited and the second we could resume we were back on the schedule promptly. We have another job, a bathroom reno that we will surely be working with this company on as well. Highly recommend these flooring installers and hopefully as a bathroom remodeler too! read more

Excellent service! They were very efficient and affordable. We were in a time crunch to get carpet installed and they were awesome! They had great carpet on hand and were able to install it next day. read more

Not happy at all. Best advise: Skip them and move onto a better company. They took too long to install and installed improperly. The owner was not willing to admit that his contractors did a horrible job. Within a month the flooring was splitting. They would not admit it was their fault, nor would they fix it. In other words their warranty and satisfaction is not in their vocabulary. We ultimately had to go elsewhere for help. I feel a civil case coming g read more

We have used Distinctive Flooring for our business and they have done a fabulous job. Gabe always returns calls and Rio follows up promptly. Their workmanship is great, and customer service is amazing! Thank you Distinctive Flooring! read more

These guys do what they say. I had to arrange a complicated work schedule because of work travel. Whatever I threw at them in terms of when I needed them, they were there. The install was fantastic, on time and as quoted. I loved them so much that I've already had them back to work on another project. I plan to re-do the bathrooms at some point and will definitely use these guys. No need to search anywhere else. Definitely recommend. read more