We've lived at The Villas for the last 4 years and are so sad to be leaving! It's so rare to find…read morean apartment that checks all the boxes: -Conveniently located -Great management -Lots of nature -Incredible Price Once you turn into The Villas at Southport, you can't tell that it's just a few blocks from a major highway- it's surprisingly quiet, and the trees that surround the property give the illusion of being tucked away. It's a quick drive to downtown, but also incredibly easy to hop on any of the major highways and zip around Austin. Tramor management has always been prompt to respond to emails and maintenance requests- including for emergency maintenance. During COVID, every care is taken to adhere to safety procedures once inside the apartment. The patio in our 2/1 apartment is really spacious and also has a great outdoor storage closet. It's nice to just go out and sit surrounded by the trees on a nice day. Street noise is VERY minimal. I've lived here at The Villas longer than any other apartment in Austin, and there's a reason for that. Management is fantastic, convenience and ambiance can't be beat, and during the 4 years we've lived here, our rent has only gone up about $60- You won't find sudden rent increases here. If you're looking for a great place to live that's impeccably managed and convenient to all of Austin- look no further, The Villas is the place for you!

I have absolutely loved living here. Moving out next month feels bittersweet but what was supposed…read moreto be a one year post divorce apartment ended up being three because I was so happy for so long. It's a really quiet area and the tenants are friendly, but keep to themselves. I've never had to file a noise complaint or had to complain about a neighbor. The pools are nice and generally speaking it's a no-frills complex that's conveniently located and feels safe. I lived in one of the pre-renovation units which is the only reason it's four stars instead of five, but I have seen the newer ones are absolutely gorgeous, and he even still enjoyed my own with the bit of disrepair it's in. The office staff is incredibly kind and responsive and I adore the maintenance men. I'll miss you Villas!

My experience with Park at Monterey Oaks has significantly improved over time. During the first…read morehalf of my residence, I did have issues with squirrel break ins and millipede/cockroach infestations, both of which had been remediated with maintenance team placing dryer vent gates to prevent squirrel entry and me routinely spraying Ortho Home Defense Insect Killer on the apt perimeter to repel all bugs. During the second half of my residence, the maintenance team and office staff have went above and beyond to be accommodating to their residents, like helping me connect with someone who accidentally hit my car and left a note (which had been drenched by rain when I found it), being very communicative during the February winter storm, having flexible leasing options which allowed me to prepare moving into a new build home, quickly fixing maintenance issues, and several other examples that left me having an overall positive experience. Regarding the apt complex itself, Park at Monterey Oaks is within minutes of good restaurants, stores, gyms, and entries to two major highways (Mopac and 290) that can get you just about anywhere in Austin. The complex has a nice walking trail, volleyball court, dog parks, shaded swimming pool, mini gym, and an overall well-maintained landscape and walkways. Valet service for both trash and recycling is better than most complexes I've stayed at (allowing pick ups for cardboard boxes as well). I still do not like having cable service incorporated into rent ($75 including internet) with no option to opt out, especially since this era of entertainment has moved into streaming services, but maybe more old fashioned people would still prefer cable. In summary, I would highly recommend staying at Park at Monterey Oaks!

This place has had multiple break-ins, cars stolen, and property damage -- yet management seems…read moremore concerned about stopping residents from using personal cameras than actually protecting us. Their excuse? "Privacy." Privacy for what? People not picking up dog poop? Selling drugs in the parking lot? Let's be honest, cameras pointed at our cars aren't invading anyone's window. What's worse is the selective reinforcement. They ignore pets off-leash, cats roaming, and dog feces everywhere, but suddenly cameras to protect property are a huge problem. That's not only unfair, it's illegal. Tenants could easily come together and get a lawyer, because you can't enforce some rules and ignore others. Meanwhile, the "security" here is just a gate anyone can get through. Instead of targeting residents who are protecting their own property, maybe management should invest in real solutions -- on-site security or cameras that actually deter crime. Until then, it's clear they're more worried about appearances than tenant safety. Remember that your lease is a binding contract between two parties. Both parties have to live up to their portion of the contract. The management company has to follow that lease just like you do. Selective reinforcement is a breach of that.

Moved to Austin a couple of weeks ago!…read more Managed to get our apartment confirmed and squared away while we were still living in South Lake Tahoe, CA, and everything went very smooth! The location is great, very quiet, and clean from what I've seen so far. The parking is a free for all which I actually like to be honest... Haven't really had any issues with parking outside my apartment or close to it. Even though our apartment has a built in washer and dryer, the complex still has a community laundry facility, a little play park for kids, a computer room, and a nice little gym with basic amenities. The main reason for my review is because of the staff that work here! Coco is the Boss lady in the complex and she doesn't disappoint! She made setting up our apartment in Austin very easy and she was very patient with any minor set-backs that naturally come with moving into a new home/city. Since being here, she has always been contactable for any questions or issues we have had since moving in... Coco has always made it a priority to help us whenever we needed anything and she clearly cares about her job and the people living in this apartment complex! Coca has made the move here very pleasant and uncomplicated and I can't thank her enough! A huge shout out to the maintenance boys that work in the complex as well! We've had a couple issues with our dryer and they have been out the same day to fix the issue and they are all extremely friendly lads and a pleasure to be around! As far as I'm concerned, all the current staff are top notch and always welcome at our place! Thank you for the great experience so far! Hope it continues like this! James

Someone broke into my car and stole my speaker, they have poor security and little/no cameras. So…read morenot helpful. Mean people really.

I love everything about 404 Rio Grande! The location, price, apartment quality are all excellent…read more My only small complaint would be about the outside noise (construction), which I realize is outside of their control, so I don't want to hold that against them. I would definitely recommend this apartment complex to any of my friends.

Well laid out floor plans, new appliances, parking garage, cannot hear my neighbors thru the…read morewalls. Centrally located - easy walk to Whole Foods, Trader Joe's, restaurants and coffee shops.

I lived at Villas at Southport for four years in two different units and enjoyed my time there. The…read moreunits are unique, the property is beautiful with lots of trees, and the location is great. There were some issues from living in older buildings. When it rained, water came into our kitchen from the path up to our front door and, if it rained really badly, it poured inside around the sliding glass door frame. During the summer, the AC struggled to keep up with the heat. That said, maintenance is kind and responsive. While there, the water heater in the unit above us burst, flooding our apartment. Management was helpful, giving us an extra unit to store our stuff in to avoid mold growth. They also let us transfer our lease the same week. However, they refused to give us a rent credit despite the cost of time off from work and incredible stress. Renters insurance covered the cost of our extensive property damage. Overall, my experience was positive despite some friction points.

Note that this complex provided financial incentives for residents to write good reviews in the…read morepast. I've been dealing with roaches for months now and management has declined providing me with a transfer to another unit even though I've had to get rid of essentially everything in my kitchen and can hardly use it at this point other than my oven and fridge. I'm an exceptionally clean person. Pest control downplays the infestation on their inspection notes and didn't log their initial treatment, shady. I will now be requesting a THIRD treatment of poison to be sprayed in my kitchen. This is a health concern in itself. Damage to personal property on my balcony during tree-trimming, which property manager has also been apathetic to. Had a ceiling leak which continued for a week until I had to reach back out to receive repair. The list goes on. Had there been some sort of negotiation surrounding a rent discount or transfer due to my kitchen and bathroom becoming a health concern over these last few months, maybe I'd feel less negatively. Management ladies are sweet, but the property manager is the face of a corporation and nothing more. Be prepared for pests, inconsistent maintenance, highest electricity you've ever had due to horrible insulation and your car getting ransacked in the parking lot btw! Traumatic

I can't say enough good things about living at Westerly360. From the beautiful amenities to the…read moreresponsive management team, this community has exceeded my expectations. The apartments themselves are pristine and modern. I love having in-unit laundry, a spacious balcony, and a fully-equipped kitchen. The amenities are resort-style with the pool, clubhouse, fitness center and more. But what really stands out is the top-notch service. The leasing office team is incredibly friendly and helpful - always ready to answer questions or handle maintenance requests promptly. And the maintenance crew repairs any issues fast. Westerly360 feels like home thanks to the great events they organize too. From pool parties to block events, there's always something fun happening. If you're looking for an apartment with luxury features, great service and a real sense of community, I can't recommend Westerly360 enough. I'm thrilled to call it home! Thanks to the entire team for going above and beyond every day.

Westerly 360 has been a great place to live in the past couple of years. Recently a leak was found…read morein my apartment, and the maintenance director was onsite quickly to shut off the water. And everything was fixed within a week.

I've resided at Somerset Townhomes for 1 year now. I've renewed my lease because I love my…read moresurroundings. The neat & peaceful environment is Priceless! Tiana Wilhite (Property Staff) & Valerie Aguirre (Mgr) are both Awesome! They are available when needed and create great events for the residents to enjoy. I absolutely Love living in this community. I'm proud to call Somerset Townhomes my Home. Rae

If you're hoping for an A/C that actually works, you might want to think twice about moving here…read more These buildings are quite old and have a lot of holes. The A/C unit runs non-stop, which means you'll be paying a fortune in electricity and dealing with a sweltering apartment in the summer. My place couldn't get below 76 degrees in the summer, and the power bill would be a whopping $300. The owners aren't exactly known for their generosity, and they don't seem to care much. Ahmed, our maintenance hero, did some amazing work on our A/C unit. Before that, our apartment would stay at 80 degrees. It was just awful. Being stuck sweating indoors wasn't very comfortable or luxurious.

Worst apartment experience in my life. Years at this…read moreapartment: 2007 - 2009 This place is absolute hell on Earth. I got out of my lease four months earlier due to constant battles with the management. I had severe flooding at least three times (ALL WHEN I WAS AT WORK OR OUT OF TOWN :C) in my 18 or so months of living here, with thousands of dollars in damage, and never saw a dime paid back to me. It's not all that safe and the neighbors are asses. The management will call you nasty names and scream at you, they don't give you 24 hour notice on maintenance, my car was broken in to the very first week I moved here, I almost had to go to the hospital from illness and spent three days sleeping on my couch before they would listen to my complaint about mold in my bedroom, their maintenance guy once told me it was totally fine that my electric wiring was covered in water from the leaking from people upstairs, their showers are made for people the height of my eight year old brother, my fiance got burrowing bugs in his skin from their washing machine, my neighbors regularly party LOUDLY until 3-4 AM and will not stop even if cops come by, there /was/ a pool, that you still pay for, that has been cement filled since long before I moved here, ants all over (I busted out a full double can of Raid on them once all over my door and didn't have further issues though), when my apartment flooded this last time they blamed my cats for the damage to the carpet instead of even stating that the carpets needed to be cleaned and have padding replaced BECAUSE IT FLOODED DUE TO A PIPE IN THE WALL BURSTING WHILE I WAS OUT OF TOWN :C!!! It's just horrific, don't live here. The ONLY positive is a really nice assistant maintenance guy, who still does a pretty crappy job. Update: I moved out in April and they still haven't refunded my security deposit that my father paid and was determined to be returned when the lease was broken so we wouldn't sue for the thousands of dollars of damages done to my belongings because of flooding that was their own fault (pipe burst in the wall). I still haven't been able to replace my clothing that was all lost because of this. Update 2, my response to mgmt comment: Rainer Management has the WORST reviews of any property management company in Austin. It isn't "occasionally," its that on both ApartmentRatings.com & Yelp, every single Rainier property is full of negative reviews. The company itself has a 1.5 star rating on Yelp. This generic post that you "occassionally" have negative comments is malarky, and the fact that you claim you "can't please everyone" and are "proud" of your record is offensive. For pete's sake, Rainier was on the news in Austin for scamming renters!

I can't say enough positive things about the Antilles. The location is simply the BEST. You're…read moreliterally a 5 minute drive from downtown, a 20 minute walk from the lake, a u-turn away from Zilker park and surrounded by beautiful homes left and right. Moreover the maintenance of the grounds is fantastic, the area is always clean and neat. Although the office staff seems to change every month, they're always friendly and willing to help with anything - same goes for the maintenance staff! Unfortunately my rent is going up by $500 within one year which is beyond me. Thus, I will have to move out and find someplace else even though I really, really want to stay! My apartment is a 2 bedroom, 1 bath with updated cabinets and simply gorgeous. I love that the floors are wood in the bedrooms and living room and tile in the bathroom and kitchen - no carpet! (Which is a dream) Overall, I felt really lucky when I found this place last year but unfortunately they're raising the rent TOO much and pretty much kicking out their residents due to some renovations and the rent increase. (Literally all my neighbors from the ground floor are moving out.) Best apartment complex I've lived in by far...I just wish I didn't have to move out!