Chinese writing review is completely in accurate I was there for the whole experience. This customer started the entire interaction in the most rude way possible towards all staff and the owners. I overheard that she had an appointment the day before and missed it . She came in while I was there and insisted her car to be fixed right then and there.she had the shop stop what they were doing to get it done. I've been a customer of this business for many years and her review is just completely ridiculous. I've had my car fixed by them for many years , given me rides home , offered great prices and overall great experiences. read more

Did the people who gave this place five stars receive preferential treatment from the owners? The owners, quite simply, lacked basic manners. I believe that when a customer walks in--even if they are currently attending to another client or occupied with work--common courtesy dictates that they at least acknowledge their presence. Furthermore, they lack competence; I visited twice for the exact same issue, yet they failed to fix it properly on both occasions. Consequently, I went to the Lexus dealership today and strongly urged them to stop recommending this body shop. Consider yourselves warned. read more

Great family owned repair shop (recommended by the Toyota dealership for authorized repair on their vehicles). We got a quote that was literally HALF of that of a competitor. Work was excellent and they even replaced a tire and hubcap that had been damaged but not noted on the estimate at no extra cost. Highly recommend! read more

Excellent service , quality work. Efficient, worked rapidly. Very pleasant to work with, took stress out of repair they worked smoothly either insurance company read more

James and family did a great job on my bumpers for my 2018 Ram 2500. If you're looking for a shop to paint and a complete install of after market truck bumpers Marina Collision & Paint is your shop in Monterey County! read more

Marina Collision Repair - 2018 Ram 2500 Longhorn two tone paint. - Body Shops Near Me - Seaside, California

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Fantastic work and work ethic. I didn't have a ride to pick up my car which had been sanded and painted, (due to avoiding fighting cats and sliding along a wall, scraping above my front wheel and passenger door). Tammy picked me up two days earlier than expected to collect my car When does that ever happen . Two days early !!! The work was perfect and reasonably affordable. Enjoyed meeting Tammy with the sparkling green eyes. Her husband is the one who did the work. I recommend them highly. read more

you can't go wrong when you go with Marina collision and repair ! James has been doing the work on my vehicles now for 20 years ! James and staff give customers the highest quality of work at a reasonable price. I highly recommend Marina collision repair. read more

Thanks to a referral from Tim At Kar Tunes I can say I found a shop I can get work done unrelated to an auto cliam. It was great meeting the staff and family The service was great ! Look forward to phase two in the spring :) I highly advise giving this shop a try before you go out of town. read more

This is a FANTASTIC business! My husband and I have a Prius that had a paint recall. The owner of Marina Collision was on top of it and actually funny. ("We will call you when it is ready. We can be Friends, just DON't call me!) They called when it was finished and even delivered the car! They painted the entire car; even taking out the windshield to get all around. Our 13 year old car looks BRAND NEW! We are thrilled and highly recommend this business! read more

I went to Marina Collision for a minor repair to my new car. They were awesome! They were very accommodating and fixed my car quickly, expertly and at a very fair price. Everyone there was super nice. I hope I won't need collision repair again, but if I do I'm definitely going to Marina Collision. read more

Marina Collision and Repair (in Seaside, Ca) is a great repair shop.. The owners, James and Tammy, (and Cliff, worker there) took good care of us and charged us less than their estimate because they said it took less time to perform the repair than they anticipated. How many businesses do that? Can' say enough positive about them. Should you need body work or repair, check them out! Honest, professional, competitive/low pricing. read more

I took my vehicle in and requested a quote or estimate and was told they would get back to me, so I waited a couple of days before I checked in. Was told they'd call me back, then nothing. Called back days later, got the run around and was told the same thing, then nothing...mind you, I am a runner who ran past his vehicle for over a week where I parked it in the street. I understand being busy, but I wasn't asking for the work on my vehicle to be done, just to be looked at and a quote or some kind of estimate to give the other party involved in a minor accident. Each time I called they were rude and not helpful at all and never returned the calls they said they would, so I finally just decided to go back and get my keys to take it elsewhere. Do not take your vehicle to this location unless you want to be sitting around twiddling your thumbs waiting for no response or help. read more

I took my Toyota Rav 4 in on August for a repair after damages from an egging which whomever not only egged my car but also dented it. I took it here because it was referred by Chico at the Car Experts on Del Monte in Marina. He said they're great. Fortunately I didn't have to pay the damages but regardless it's about proper care and work. James and his wife are absolutely friendly however the process felt rushed. James was kind in offering rides if I needed for work etc which I did not need in my case. I stressed to please take his time on the vehicle. I did call just so I could have notation of the work being done. James seemed ademant about getting my vehicle ready in shorter time which again I would have preferred a careful job. I did receive it. He stated do not wash it within 30 days. I did not notice of course some sort of white residue until the next day which I wish I would have taken images of it. There was white residue on my rims the sides of the left driver and passenger side (which was the area worked), my mats also had shoe prints and it smelled so strong unfortunately since I have allergies my nose is sensitive to everything so this caused me a headache. I took out the mats and washed it myself. I have no idea how the back of my rav had white hand marks! Fortunately I was able to take those off as well. This month literally this Saturday on 10/24 as I was hand washing my car I noticed one of the rubber pieces that covers part of the windshield into the hood--which protects water going inside the motor-- came off! It was rather irritating and hysterical at the same time. To my luck I had parked my rav where the left front tire was pointing left and I saw the unimaginable--the bolt/screw to the left front fender liner was lose. Otherwise I would have never noticed. I called them and his wife was kind but also sounded rushed-- told me they were closed "today" which is fine I wasn't expecting a quick fix that day and she said bring it in on Monday. I took it Monday-- showed James the obvious difference on the fender liners--you can clearly see the right was nice and snug and the left was lose where my thumb could actually fit and also expressed the paint residual from my last experience to James; again James was kind but seemed very rushed. They tightened the bolt to the left front fender liner and "glued" the rubber piece. Mentioning the white residue again since he was rather dismissive about that, he asked me if I had not taken it off. First of all how could I take anything off when the instructions were to not have it washed in 30 days to provide the paint proper process. Second one would think they would use protective plastic covers before sitting inside the car. I kindly stated it's just a heads up I'm ok but maybe someone else would make a valid bigger deal if they say the amount of residue inside and outside the car. He then asked me if I had windex. I said for what? (I found his responsive unprofessional and rather hysterical) he suggested I use it to remove the white residue-- I stated I could but shouldn't that be something you guys should have made sure to clean off? He suggested I bring it Saturday I said it's ok I took most of it off. (Regardless of the cleanliness of the car, it is their responsibility to not leave residuals or grease in or on the clients vehicles. It's about the principal. In my case my vehicle was clean inside and out this certainly was not acceptable but I let it slide) It's now Thursday 10/29 and the rubber piece is still coming lose! I called and James told me to bring it in, I had just expressed that it's difficult for me to take it in since I have classes today. He still emphasized to bring it in--I sort of feel under pressure now because obviously I can't leave this piece like this so I asked what time they close he said 6:30 pm. I must take it now and it's an actual major inconvenience. He stated they would order another piece charging me nothing. Wish me luck. I would have rather made an appointment so this piece can be finalized and well done. Update: I just called James unfortunately I must continue my classes for today I explained this and he hastily bring my car tomorrow Friday. I explained I can't either if there's a better day we can make an appointment so that way we're not rushing, he stated "just bring it in Saturday" I asked him again what's a good time for an appointment he hastily interrupted me and said "just bring it in Saturday" he's "there at 10:30 and later back at 2:00 pm". Not being able to make an appointment is absolutely inconvenient but I have no choice now. There's no point in me taking my rav elsewhere and it wouldn't be fair if I was charged for half-work. Update: I took it for my common service to Toyota and they found out the rubber piece was only placed with a piece of tape! read more

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well god knows I have been to my share of body shops high and low across my 70 years... and just gotta say how completely thrilled and satisfied I am with the thoroughly superior workmanship, reasonable pricing (lowest estimate obtained), and kindness in customer communication that these folks have demonstrated. tammy and mercedes were just so sweet and helpful! quite honestly - after scrutinizing in bright sunlight - I simply cannot even see where the repair and perfectly blended paint were so expertly completed. read more

What a great experience it was dealing with the team at Marina Collision Repair! From the welcome at the front desk to the expertise of the owner James, I was extremely satisfied with both their professionalism and expertise with my auto repair. The team of knowledgeable technicians were able to produce a very thorough quote and complete the repairs with high quality results. I am a very satisfied customer and would recommend Marina Collision Repair to anyone in need of their services. read more

James and Tammy * Tammy and James are a great team and they will 100% take care of your vehicle. Good natured, friendly, and professional. I would recommend to anyone. Thank you Friends!! read more

My daughter was in her first fender bender and lives away from home so we were not close by to assist her in the process of finding a place for repairs. She called many shops who wanted to charge her more then the car was worth. When we found this place it was a God send. James and his wife are amazing people with such great customer service (hard to find these days) and charged her half the price of these other shops AND had it done in less then half the time! Quality is great you can't even tell it was in an accident. Thank you James and wife for taking such great care of my girl while she's away adulting. I appreciate you and your kindness. I highly recommend them for your repair needs. read more

I'd like to begin my review by disclosing that the people who work here are personable and friendly. Why the three stars? Well actually it's only 2 1/2 stars but I didn't want to affect their overall rating too much. (Please see the photos that I am attaching). This is the condition that my car was in when I picked it up. I noted from other reviews that people were overjoyed at the fact that their cars were in such meticulous condition upon pick up. Unfortunately that wasn't the case with mine. Perhaps they were just too busy and they overlooked it. I brought my car to them over a month ago to have the hood and bumper painted. When I checked my new paint job, I noted that the bumper was not done. For $1000 I felt that the paint job should be done correctly. My husband called them and we agreed to bring the car back in a couple of weeks. (Once you have a car painted it needs to sit for quite a while in order for the paint to cure). So here we go, I take the car back and wait a week and a day to have the bumper painted. I picked the car up today... in this condition. The car was clean when I dropped it off. Oh well, at least the bumper is painted. I'll now be waiting another couple of weeks for the paint to cure. I guess that isn't so much of a big deal. Or is it? Would I recommend them? I'm on the fence. They did a terrific job on my son's car. I wish their work was consistent. read more

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This place is the real deal. It's hard to find a reputable body shop these days but James and Tami are the best. They will do whatever, within reason, if possible to work with your budget. If you want to go full bore, they can do that, if you want something fixed but don't have a lot, they've got that as well. I send a lot of business their way, and have yet to have someone tell me they were disappointed. They will work on any car/made/model. Some body shops will quote you insane prices, if they don't want to do the work because it isn't "cookie cutter" easy. They don't shy away from that type of stuff. Their staff can do it all. Most other body shops just want the easy work and it's hard to find people to do true custom work because it isn't easy; it's a dying art or the people who do charge an ABSURD amount of money to do it. James and his staff love a challenge and always stand behind their work. read more

James and wife run this shop and they did an outstanding job on our son's truck. The paint job was excellent and so is their attention to detail. They are about community and family. Please call them if your vehicle needs paint and/or body work. read more

Marina Collision Repair - Fresh paint job on our Mazda B3000 truck - Body Shops Near Me - Seaside, California

I've had my car there for a paint job and very minor body work and its been there over two months. Each time I call they give some excuse why it's not done. At one point they said it would be ready the following week, but I find out they did not start the work. Other times I call they said they are waiting for a part. They never even called with a quote for the work, but initally gave me a ball park estimate but that was it. read more

After being sideswiped on a freeway, my Chrysler Town & Country needed a bumper, headlight, fender, door, hood and wheel replaced/repaired. James and Tammy made the whole process easy for me. From taking care of all the communication with the insurance to giving me a ride to rental car agency to finishing the job faster than estimated, not to mention doing an excellent repair job, they exceeded all my expectations. Highly recommended! read more

Marina Collision Repair - After - Body Shops Near Me - Seaside, California

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Completely and utterly satisfied with their work. They went above and beyond my expectations in ways that I'm still discovering, little things that they did here and there that convinced me that they really cared about doing the job right, and to my satisfaction. Nice people too. Highly recommended. Recommended without reservation. Very happy. read more

Believe the reviews. My sister'sHonda Civic front bumper was falling down to the point it can't be "popped" back in. We were getting quotes from other auto repair shops and this one was the best! Not only were the prices the best but so were the efficiency. James and Junior were very honest. The car was ready the next day when we dropped it off around 4:30pm. We would totally come here again if we ever need repairs. read more

Good reputation. Locally-owned. Been there twice for body work. No complaints. Excellent service and professional workmanship. read more

I had a small job, front fender popped out. I meet the owner and his guy took care of it in 5 minutes. They are very nice and professional. If I ever have to do a big job I will come here read more

Totally happy and satisfied with James and his amazing crew. James fixed my car door beautifully in under the promised amount of time and for a thousand dollars less than any other estimate I received elsewhere (half of the cost of one of the estimates I got)! He also went above and beyond and put my front bumper back on for me for free (not even related to my accident). Furthermore he offered to give me a free ride home and even offered to deliver my finished vehicle to my house. I can't applaud Marina Collision enough and will definitely recommend them to everyone I can. And James is one of the kindest, most personable people I have met in a long time. I felt like I was treated like family. Amazing. read more

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Got my car back and once again James and Company not only delivered (literally). Exceeded my expectations, top notch work on my Mercedes E350. Looks as good as new when I picked up from the dealership brand new. Kudos to him and his assembled team. I highly recommend. Mark C. Got my car back and once again James and Company not only delivered (literally). Exceeded my expectations, top notch work on my Mercedes E350. Looks as good as new when I picked up from the dealership brand new. Kudos to him and his assembled team. I highly recommend. Mark C. read more

This is the second time I've had to use marina collision repair in the last year (due too unforeseen circumstances) and I can't help to praise this place. Definitely take your car here! Fast, reasonable, and Excellent service! read more

Was referred to MCR by a reputable auto repair shop and I can see why. When I arrived for their evaluation and cost estimate of what needed to be replaced for an exterior molding on a door, and when they learned I drove a distance to their business, they immediately suggested doing the work right away at that time for a very fair price. I was stunned by their kind suggestion and immediate service. James, the owner and "Junior" (the other James) along with the rest of the crew are very helpful, professional, and know what they are doing. Highly recommend and as I will be back when needed. read more

Fantastic service, local and reliable. Definitely worth utilizing this business again in my opinion

The WORST place to take your car to get fixed. James had my car for 1 week and they did a horrible Job on my brand new car. Left a few spots horrible after painting it. Not only that, but also painted a park that was not suposte to be painted. The paint job looked like they were in a rush. NEVER again bringing my new car here. THINK twice before leaving ur car here. read more

These people are amazing! I drove my car in without an appointment and they took a look at what was needed within 5 minutes of my arrival. They called me the next day to say the parts were in and they would need two days to fix it. It was done in one and they delivered the car to my home. The cost was beyond reasonable, far below what I expected. I don't wish a collision on anyone, but this is the place to go if you have one. read more

I was referred to Marina Collision after finding myself in the unfortunate situation of needing minor body work. James and Junior were a pleasure to work with and my car, which looked brand new again, was ready by the date promised. More importantly, their prices were extremely affordable, especially when compared with other body shops in the area. While I hope to not need body work again, it's a great feeling to know that if I do, there is a shop that I can trust to do the work professionally and efficiently! read more

Lowest price out of 3 places and it was a fantastic repair job! The others places wanted to replace the bumper and do other things just not necessary and MCR simply did an outstanding repair job of a huge dent and break of the headlamp due to a collision with a buck on Reservation. Recommend them!! read more

Outstanding work and integrity from James! He has a group of talented guys who do the job right and in a timely manner. He has brought my daughter and my cars up to "like brand new" shape and that is really saying something when they are black cars! I entrusted him with my '72 Chevelle SS for minor mag wheel help and when we are ready to restore it to its former glory you can bet James will be the place we go. He's busy for a reason but he always makes you feel special--as you can see from other reviews--James takes care of his customers! read more

Kind, honest people who take their work and customers seriously. James was straightforward about the repairs and the estimated cost. They offered to give me a ride home if needed as well. Definitely recommend their shop. read more

Customer Service- NOT HERE!!! HORRIBLE communication and follow through. Car was not complete by time projected and no phone call prior to them missing the date were we notified. It wasn't until the day of, after we made 3 phones (2 message that were not returned) did we learn our car wouldn't be ready. The work may be of good quality, but in a customer service business Customer Service doesn't exist. We had even called two days prior to the date it was to be completed and told that it would be ready one date late. What if we hadn't called. We are 1 month post repairs and still waiting for receipts for works done, told it would be delivered with no phone call as to why it hadn't be provided. Now I am questioning, was claimed work completed really done? read more

Great professional service. James and his crew are awesome. Had my bumper fixed here. Quick turn around dropped it off on a Friday morning and picked it up Saturday afternoon. Reasonable rates. He will give you an estimate of the total cost. I definitely recommend. read more

I first read about Marina Collision in the Carmel Pine Cone. It was selected for the newspaper's annual Golden Pine Cone award for the best collision repair shop. I thought it odd that a shop so far away from Carmel would be picked by its residents as the best. My 2015 Honda Accord was involved in a collision, and needed repairs to a fender and a bumper, so I decided to give Marina Collision a try. I can say that I can add my name to the Marina Collision fan club. They really work hard and go the extra mile to deliver excellent work on time and at an excellent price. I will be sure to put my vote in for Marina Collision for the next Golden Pine Cone award. read more