Yet again, Tip has done the impossible....repaired a big scrape on rear bumper and made it…read moredisappear. Honestly, I don't know how he does it, but he always does an amazing job! Looks brand new! Debby does the scheduling and Tip shows up in your driveway right on time. Both are genuinely wonderful people and a pleasure to work with. I can't recommend them highly enough!

Had a nasty 2" crease on my rear quarter panel right on the body line on my e46 m3. Got it out and…read moreworked magic on it couldn't even tell it was there after tip was done. Would highly recommend and worth the wait.

Chinese writing review is completely in accurate I was there for the whole experience. This…read morecustomer started the entire interaction in the most rude way possible towards all staff and the owners. I overheard that she had an appointment the day before and missed it . She came in while I was there and insisted her car to be fixed right then and there.she had the shop stop what they were doing to get it done. I've been a customer of this business for many years and her review is just completely ridiculous. I've had my car fixed by them for many years , given me rides home , offered great prices and overall great experiences.

Did the people who gave this place five stars receive preferential treatment from the owners? The…read moreowners, quite simply, lacked basic manners. I believe that when a customer walks in--even if they are currently attending to another client or occupied with work--common courtesy dictates that they at least acknowledge their presence. Furthermore, they lack competence; I visited twice for the exact same issue, yet they failed to fix it properly on both occasions. Consequently, I went to the Lexus dealership today and strongly urged them to stop recommending this body shop. Consider yourselves warned.

For sure one of the best auto shop in Monterey . The people there are very personable and…read moreprofessional. .

Excellent service, great communication on the progress of my car. The job itself looks beautiful.read more

I had a repair done thru this business and was extremely pleased. I needed a free estimate for the…read moreinsurance company which they provided. The ins co approved their estimate and issues me a check. I scheduled the appointment. Everything was fixed easy peasy. I will definitely go back to this business if I ever need any type of body work repairs. They were friendly, professional and didn't rip me or the insurance co. off..

My mother dinged up her car and I looked on Yelp to find an auto repair with good ratings. I called…read moreJaime and he said I could come by and get an estimate. He was on time and so nice to her. Her car was ready earlier than expected. How nice to go for an auto repair where they do what they said they would do without any hassles. I highly recommend Jaime and Vortec's for excellent auto repair and professional service.

The service was awesome! Thank you very much for your service. The owner has an awesome…read morepersonality! Thank you

Guy knows his stuff and works hard to please his customer. After getting quotes from several…read moreoutfits, I went with my guy and hired Guy. The results are beyond what I expected, I think he drives to deliver a little extra for his customers. Recommended.

I went to get assistance with a side panel that was falling off and to get advice regarding hood…read morepaint sealant that was beginning to peel. Westin fixed the side panel at no cost and gave me very honest advice about the hood. He did not try to sell me on a very expensive job and instead asked me to consider the possibility that the paint may have issues on other parts of the body, even finding some areas of future concern that I had not seen. I have used Westin's before and admire their work and integrity. I recommend them highly and wouldn't go anywhere else.

This shop is so honest. Alex was straight forward with me, gave me free advice and helped me…read moreunderstand options to fix the bumper I ripped off of my car. They even attached it temporarily because I couldn't do the work right away. Alex is amazing. I trust this shop and highly recommend their work.

Sergio's Auto Body absolutely saved our vacation! We're from out of town and even though it was in…read morethe late afternoon on a Saturday the guys here helped diagnose and fix our busted radiator hose. Coolant poured out and our car was over heating but they stayed late fix it. I couldn't be more grateful!

Sergio's was the only body shop who responded to me when I got into a car accident. He texted,…read moreemailed and called to communicate with me. He offered a very reasonable price to fix the car. And he would have gotten it done fairly quickly. If your car needs bodywork, he's your guy.

Jim and his crew are a credit to their trade. I needed work on my driver seat floor assembly and…read morewas quoted a price. The total came in 40% less than the estimate. Jim could easily have charged me the extra hours and I would not have been the wiser. This was a job consigned on a handshake, try that at a dealership. J & J operates a U-Haul rental business on the property in addition to auto body repair.

J & J Auto Body is a local U-Haul franchise in Monterey. On the U-Haul web site, they are listed as…read morecarrying moving supplies (boxes, tape, etc.). I drive all the way over there to find that they don't carry any of these materials. They direct me to Airport Road Self-Storage across the street that has U-Haul authorized retailer sign hanging in the window. I go in expecting to get fair prices on moving boxes, plus I had no choice at this point. I leave the store very unhappy because I feel like I have been price gouged. Today I bought packing supplies from another 'real' U-Haul retailer only to find that the materials I had bought from the store I was referred to by the U-Haul store had been marked up over 100% above the U-Haul prices. This feels like a bait and switch to me. 1). The U-Haul store advertised that they sell moving supplies 2). They refer me to another place that charges twice as much. I recommend against using this store.

My car basically lost a fight with a carport. Called Allstate about getting the car fixed. They…read morerecommended CARSTAR. Boy glad they recommended this company. From the front desk the appraiser and the people worked on my great job. Can't say enough about George who gave me daily updates on the repair of my car. They stand by the work. Not a lot of companies do that anymore. The car looks better than the day I bought it. Again thanks to everyone who worked to get my car repaired. Big shoutout to George for the daily updates from. Would definitely recommend CARSTAR to anyone. Big thanks Benny For some reason yelp said I live In San Francisco. I live in Monterey ca. The repairs where done at the Monterey location.

A great place and I'll give you two examples. Had a front end collision covered by insurance less…read moredeductible. The first place said the headlights would have to be replaced. (The appraiser annoyingly kept calling my wife "young lady".) I had my doubts so we went to Carstar and they said the headlights were fine so I saved my insurance company about $1,100. About a year later, someone front ended our back bumper. Had the repair done at Carstar and then asked for a clay bar and waxing while they had it in the shop The price was around $300 but they decided to knock $80 off the price because the rear bumper was being replaced and did not need clay bar or waxing. That's honesty for you!

Fixed the front bumper of my car. Looks brand new, also buffed out some other imperfections in n…read moreother sections of the car free of charge. The shop doesn't look like much, but can't judges book by its cover. Highly recommend it

I took my Subaru Crosstrek to Mike's Auto Body twice. Mike's son, Jeff, runs the business and is…read morealways professional, polite, and personable. My auto damage was my fault--once I backed into a car and once I backed into a pole. For one 'event' I got another estimate, which was higher in price and the staff wasn't as personable. Jeff never made me feel anything other than glad I took my car to his shop, twice within a year. Jeff gave me estimates, timelines, let me know if the parts were going to be late (Covid has been crazy for all), kept me informed, and was great with my insurance company. My car looked good as new and was washed before I drove it home. I absolutely recommend Mike's Auto Body for your car's repairs.