Very clean service and waiting area. Staff was very kind, informed me of any changes and did a wonderful job on our car. They did the repairs quickly and washed the car. AAA was a bit slow in getting files and the shop was very gracious. I was offered water, coffee, etc. Everyone was very nice and I highly recommend this business. read more

For sure one of the best auto shop in Monterey . The people there are very personable and professional. .

Great Customer Service, Friendly Staff. My Car looks new again. I trust and highly recommend Jerry Graham's Auto Body. read more

My car was hit in a Safeway parking lot and of course no note was left! So sad. Just purchased the BMW X3 brand new the end of May. The person who hit the car damaged the front bumper and every panel on the passenger side. Difficult to see that both doors were badly scratched too! Very lucky to find this wonderful business to fix my car. They completed the job a week early and had it looking like new! They kept me informed with text messages the whole time (3 weeks) they had the car. read more

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Excellent service, great communication on the progress of my car. The job itself looks beautiful.

Sorry but we did not have such a good experience with this shop, which due to a # of delays, failed to notify insurer that new vehicle was totaled for one month from the date of the accident, for which was not at fault. Shop delays caused customer damages of having to pay rental car out of pocket costs due to exceeding generous insurance limit. Despite report that shop may do good work, would not use again due to poor customer service, will shop fully had within their control. read more

Got rear ended and the entire left back side was crushed. My car was almost totaled, but they specifically kept it below that price so I would be able to keep it. Showed me pictures of everything that was damaged inside and outside and were just very honest. Got it into the shop about two days after my crash and was finished in two weeks. read more

TLDR: If there's insurance involved and you can wait 2 months, sure give them a try. If you're paying out of pocket, go elsewhere. These guys are not here to help you out. The business model is to collect as much money from the insurance as possible. I get that - insurance companies are evil, so I honestly have no qualm with squeezing insurance for every penny. The service was prompt and professional, but they told me a lie that was so obviously BS that it just felt disrespectful. I made clear that there was no insurance involved and everything would be out of my pocket because I was the victim of a crime. They refused to do the repairs that would have gotten me legal and safe back on the road (~$1,100), ignoring all the cosmetic stuff. The total repair cost ($13,000) was worth their time. $1k of my business was not. Again, I get that - the have a 2 month backlog so they have plenty of business and would want to prioritize bigger jobs. What bummed me out was the phony excuse they gave me - they told me they couldn't repair my rear light and side panel because of the damage to the camper shell and the tailgate. Shell and tailgate have absolutely no physical or mechanical relationship with the lights and side panel. Even someone who doesn't know the first thing about cars could look at the vehicle and understand that they're being blown off. I did the work myself for $90. Didn't touch the camper shell or tailgate. Next time just be honest. If it weren't for that fib this would be a 5 star review. read more

I have been sending my 2016 Toyota Camry to Jerry Graham's including other cars I've had and these guys are skilled at their jobs and their craftsmanship methods are excellent!! It may have taken a little longer than anticipated but patience is a virtue and it's well waiting for!! Thanks Dennis, Gino, Carlotta, and the craftsman's. I would highly recommend this place to anyone looking for a body shop !! read more

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I need a place to get my tail light and rear bumper fixed. The place is clean, friendly, and they are straightforward and efficient with their work. read more

Jerry Graham's Auto Body - Body Shops Near Me - Monterey, California

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Very friendly people and excellent auto body work! Dennis always helps with the answer to your problem. I would go nowhere else for my auto work read more

11/10 if I could. This was the first service of any sort in a long time where it didn't feel like they were asking pointless questions and being tedious when getting information. They got straight to the point and I was on the phone with them for less than 5 minutes and i was already on the schedule for large auto repairs. They were also extremely friendly and professional. They give very accurate target dates to when they think the vehicle will be fixed. The best part was that their repairs made my car look pristine, unlike many other auto repair shops in the Monterey/salinas area. Amazing P.S. Dennis was really chill and nice read more

Jerry Graham's Auto Body - Before - Body Shops Near Me - Monterey, California

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I wrecked my front right fender pulling out of my driveway. Jerry Graham Auto Body fixed it flawlessly, timely, and economically. Customer service was great. Dennis was kind and efficient. They even washed my car before they called to tell me to pick it up. How great is that! read more

The work they do is amazing. Your car will look like it's brand new. Many times, after you get your car fixed you can see a wave in the paint, or the paint has a different shine. When they worked on our cars the shine looked like it was brand new and you couldn't see that there was ever anything that was fixed. We've had work done on a brand new car that got in an accident and they figured out the insurance made all the needed calls and followed up with us ASAP. The car looks brand new. A family member also had a little fender bender in a different car. I went in there right after it happened, and they gave me an estimate on the spot. The estimate was way less than I expected. Once they are done with your car, they clean everything up and it looks spotless. Now I want to bring my classic Mustang to them and have them do some touch-up restoration and panel straitening. They are professional as it gets. Everything is done on time and they have great customer service. One thing that especially stuck out to me was that the manager and everyone that works there are trained very well. They always smile and treat me with respect. They are fun to talk with too. read more

Our car was vandalized and we took it to this repair shop to get an estimate. They did an amazing job and were under the original bid. You can't even tell there was ever anything wrong with the car. I highly recommend them for any repair work! read more

Fantastic company. If you need any work auto body wise they are your company. They are very busy but were able to help me with my issue the same day I walked in! I am taking in donuts to show my appreciation and telling my friends about the great service. read more

Like to thank everybody at Jerry Graham's auto body especially gino they took good care of me got my truck looking good highly recommend thanks Kk ps Tell Gino how you dooin lol read more

We recently had an incident that dented my husband's beloved pick up truck. We are very pleased with the work that was done by Jerry Graham auto body and would highly recommend them to anyone. read more

They called the week before, had the part ready, fixed the car, and had it in and out and were efficient and friendly! Grateful for the superior service & amazing staff! Couldn't have asked for better! read more

I am thoroughly impressed with the customer service Jerry Graham's Auto Body delivers. I stopped by the shop for a consultation and Dennis was very helpful. My car was able to be serviced the next week and it was ready for pick up in 5 business days. This process was very smooth and effortless, as dealing with car accidents can be stressful. I highly recommend this shop if you need auto body work done. read more

hi, dianne mills here so sorry please, forgive my review, my fault as the first quote was not what was charged they did not charge me s a service charge put my mirror on for free!!! thanks gonzolo, will always got to gerry graham's as i always for 23 years. my fault. read more

I have no clue how this place has a 4 star anything. We had our entire truck painted and spent thousands to do it, by this place and with in 6 years it us peeling up and spot chipping all over the place on the vehicle, and we BARELY drive this truck. It is shotty work and the worse paint job I have ever had from this company! I am very shocked and would never refer anyone to them again. I expected way more! We too have been going to Jerry's for decades, went to school with his children even. The work is not there anymore, took longer to get done than the originally stated and had rude staff. It is not worth bringing your vehicle in and pay TOP DOLLAR for second rate paint and third rate service! read more

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When our Range Rover got rear ended in stopped highway traffic, we brought it to Graham's and they did a perfect job on it. I dealt mostly with Dennis in the front of the shop but the rest of the team were just as professional and personable when I talked with them. After such a great customer experience, I was delighted when a teenager smashed my jaguar f type with his pickup truck in a parking lot and I had another opportunity to bring my business to them! This is a top notch shop and I trust them with my cars. I know that when I get them back from Graham's, it will truly feel like the accidents never happened. read more

This business is as good as it gets! Professional & efficient! They know what they're doing and they know how to get it done right. They are realiable and honest. My family has been going to them for years and refers others to them as well. Great guys! Great business! read more

Excellent service. Went in for an estimate on a small job. He gave me several options that seemed fair. One option was a small buff and touchup job. It was so small, he offered to do it for free. Probably took him 20-30 minutes of his time. The work was great. The staff was friendly too! read more

After doing some research, I chose to contact Jerry Graham's Auto Body to schedule a pre-purchase inspection on a used BMW. They generously fit me into their schedule and did a VERY thorough inspection. The technician got on the ground, crawled around, opened all the doors, hood trunk etc., poked, prodded, sighted, and touched just about everything on the car. They also made a point of educating me on what to look for on any car. They were generous, courteous, professional and great to work with. The car received a clean bill of health and was an excellent purchase. Please stop by and speak with them - great business and super people! read more

Friendly service. Explained our options and everything looked great after their repair. Completed in a timely fashion. Will definitely keep coming back! read more

I have had more than one vehicle that needed their body repaired at one time or another. Some had insurance and others did not. In all cases the result was the cars were returned in pristine condition at a price that I could not believe. The costs were more than reasonable and the workmanship always outstanding. Jay Roland rjayroland@gmail.com read more

Just picked up my car after having an accident with it on my way to work . It happened almost in front of Jerry's place so it was only logical to have him haul it over to his place!!! I needed about $8,000.00 worth of work done to it . I have to say this is the best place I have ever had to deal with in my life when it came to my car getting fixed. They were all wonderful there. my car looks BRAND NEW !! It runs like new and all his work he said was covered for the life of my car. Can't ask for better than that. . They were all friendly over there and really made you feel comfortable . He also kept in touch with me as far as getting the estimate and ordering the parts and how long it would take. I just new my car was in good hands. I would recomend Jerry's and if I ever need them again I will be giving them a call !! S.Lyon Monterey,CA read more

Jerry Graham's was on the CSAA preferred list. I interviewed some other body shops and am very happy I decided to use jerry grahams. My auto needed extensive work. Dennis took control from start to finish. They took care of everything, from rental car to outside tire work, to dealing with insurance. The car was done ahead of the estimated date. The work was impeccable. I recently had a different small issue with bumper paint. Dennis was again there for me with a couple of options, one of which was to save me money. judging by the crowded lot, I'm not the only happy customer! read more

Expert, trustworthy, reasonable service - uncommon qualities, exactly what Jerrry Graham's Auto Body offers. I returned yesterday hoping for a quick estimate on what I hoped might be a small repair after an excellent first impression on work done about two years ago. I was given immediate attention, in a friendly, professional manner. They were able to fit me into their busy schedule within the hour, not only to provide an estimate, but to do the necessary repair work. While waiting, I was offered a ride to a nearby shopping area. The job was done expertly and I drove away in a car that looked as if it had not been damaged. Kudos to Jerry Graham's Auto Body. I am one completely satisfied customer. read more

Excellent outfit. Shop is neat as a pin. People there are a pleasure to do business with. Outstanding quality of work, all guaranteed. Fair price for the work involved. Hope I don't need body work again, but if I do, I'll be going to Jerry Graham's. Vickie read more

After 35 years I have never had anything but the best from Jerry Graham auto body. Jerry always goes out of his way to do something extra for his customers. He is a true artist and as honest as they come. I love you Jerry Graham you'll always be the only one to work on my vehicles. You are the Michelangelo of car painting read more

I took in my 2017 Jeep Grand Cherokee for a fender bender, what should of been a simple fix(rear bumper) turned out to be a sloppy job. I pointed out the issues (paint chips on both sides of bumper edges, unpainted surfaces, scratchy sanding marks on bumper which were painted over along with improperly installation of bumper moldings. I was told by shop manager they would take off bumper and repaint. Got it back again for the second time the main issues were corrected but sloppy painting on and around bumper proximity sensors. I was originally told they couldn't match the factory look on these after painting. This makes no sense aren't these guys Pros? These were done so bad one chipped off while I gently hand washed car two days after picking it up from shop, I also noticed some paint smudge had some-how splattered or smeared on the rear quarter panel of same vehicle. It's pretty upsetting when you take in your car for a repair and end up leaving with more issues. At this point not taking it back had enough. If you want quality work I strongly advise to go elsewhere, I wish I had. I am truly disappointed with the quality of the work over all. I say this because I was told twice vehicle was detailed and washed. When I got car back there were bug and bird droppings still on headlights and bumper from when I first brought it in. They can't even wash a car let alone detail and do what they said they would. I did notice the exterior did look like it was washed just done very poorly, as far as detailing I never saw any evidence of that. read more

Had an amazing experience here. Always a little nervous taking my car in to a body shop as a single woman... This shop was professional from the very first phone call and very proficient. The pleasant surprise was that they are run by family and they treat you like family. Every detail is looked after, right down to a perfectly conditioned car returned to you that is a pleasure to drive home. Professional, fair, friendly and a very fair deal. Highly recommend! read more

The customer service for Jerry Graham is outstanding. I believe it is outstanding due to Mr. Beltran's presence in the business. Our vehicle was returned to us in better condition than what we left it. read more

I've had several custom parts painted for my Porsche 996 and received excellent service at what seems to be a very fair price. I first had side skirts painted, went back to have a new custom urethane bumper painted, and then went back again to have my hood painted. Recommended by other Porsche Club members as well. read more

The quality of workmanship here is only matched by the integrity of the owners, who stand by their promises and deliver an exceptional product at a reasonable cost. I have had several paint jobs done at Jerry Graham's on different vehicles and have always been more than satisfied. Jerry and Carol Graham, as well as their shop manager, Dennis Beltran will work with you to make the temporary loss of your vehicle painless, communicating effectively with your insurance company to ensure you are pleased with the result. I highly recommend this body shop. read more

I don't get into auto body shops often, which I guess is good, but I can say a whole lot of good things about this Body Shop. From the moment I entered their office and met Dennis Beltran the manager, Jerry Graham and his wife I knew I was in good hands. They helped me navigate the insurance issues and told me now to worry about anything. And, Jerry and Dennis really meant that. After having my car restored to factory showroom looks they washed it and called me for pickup. The quality of work done here is the best I have ever seen. They simply have an incredible attention to every detail that ensures the finished results are perfect. This also says a whole lot about their employees happiness in working there. Whether you have a Ferrari or a Ford Focus you are in good hands here. You just don't need to go anywhere else! By the way this is a five star place and I noticed all their other reviews are 5 Star! read more

Having been a loyal customer of Jerry Graham for 20 years I was surprised by the way Dennis handled this situation. I took my car in for a repair to the right front bumper. No replacement parts, all scratches and a very small crease. When I picked up my car at the end of the day on a Friday. Driving away I noticed that a malfunction light on my dash related to the parking break and the airbag light was on. Manuel says to take to dealership right away. This was a friday night so I couldn't drive the car until Monday. The collision sensors were set off by the removal of the front bumper that JG removed as part of the repair. They refused to take responsibility for setting them off and paying the 78.00 charge for having them reset. Poor customer service in my book. I had to park my car for the entire weekend. Take off on a Monday morning to get to the dealership. Get a loaner car and pay this charge on top of it. I might add that the bill for the repair was 1230.00 which I paid in cash. Apparently they think they are above customer service therefore I will move down the street to Gunter-Madsen for future repairs. You may want to think twice before going to this business for repairs. read more