Awesome, it's nice to have them respond back to us when we've left a phone message, confirming…read morethey've received our request and processing it. Good people who care. J&C Mc

I was excited to use an independent pharmacy that not going to automatically push big Pharma junk…read moreon me and to support a local business - but that evaporated quickly when I tried to use them. The rep was nice enough but their policy was ridiculous. I had a telegraphy prescription I wanted to get filled - something that is increasingly common nowadays and is emerging in this cHanging business climate - and this pharmacy WOULD NIT FILL MY PRESCRIPTION unless the provider is going to "build a relationship with them" , which I have no control over, or if I was an established customer prior to COVID which I wasn't even living here. In the end they said they "can't just accept any old prescription from anyone off the street" will no sh*t who can?! That's not what this was. The telegraphy provider is licensed with both the state and the feds to write prescriptions and that's easily verifiable. Again, the young lady on the phone was nice, but her message was terrible. I had a request for a script they had and they refused to fill b/c they're apparently antiquated and resistant to change. I'm a world of big box pharmacies these guys are missing an opportunity to carve out a niche by working with the fats growing form of health care - tele/virtual healthcare and left me in a tough spot as a result when all I wanted to do is pay them. Hope they wake up before the world passes them by

Clark's created an amazing compound for toenail fungus that works!! I've tried other treatments to…read moreno avail. had given up but my naturopath recommended I try this. After three weeks of twice daily application of their compound, all the nails with fungus completely fell off! I'm continuing to apply it till the new growth is fully established; just to be sure the fungus is truly gone. Thank you Clarks!!

Friendly fast service. They make my dog's liquid medication accurately and respond to specific…read morerequests. I live their new payment method

I needed a cushion with a cut out for my tailbone. This is one of their least expensive devices and…read moreI got there shortly before their lunch hour. I was treated so warmly and with as much care as if I were buying a 10k wheelchair. Whether we are looking for an item for ourselves or a friend or family member, this is not fun place to shop. They made it pleasant.

The owners are amazing. Over the past two years, they either stayed late to accommodate us or…read moreopened the store as they were closing since we keep forgetting what time they close.

I have been in the supplement and Wellness industry for almost 20 years. I know sound knowledge…read morewhen I hear it. Jeremy provides excellent recommendations and is one of the most knowledgeable people in this industry. I highly recommend him to my friends who are seeking help with supplements and health issues. I personally have called Jeremy for guidance and he has always delivered. He and his family have been in the supplement industry for over 30 years. They know their business well.

Jeremy and Denis are great people to work with. Jeremy was able to cure my IBS which the medical…read morefield and professionals did the bare minimum. I am a customer for life now of good health nutrition and highly recommend this company. Give them a try for a few months and wait for results before you say the naturopath remedy isn't working.

Everyone is very kind and they are so helpful over the phone. I made the switch from Walgreens and…read moreI've had a much better experience here. Their lunch break is also after most corporate lunch breaks which makes picking up meds during lunch super easy

I have been a long time customer of this this pharmacy and I have never had a problem with Rx's and…read morethe staff have always been kind and helpful. However, today was much different. I had a prescription that I was told would be ready by 2:20, so I am there at 2:40 to pick up. There were 2 people in front of me including 2 more waiting to get their flu shots. When I stepped up to the cashier, I was told it was being filled at that moment and will be ready in a few minutes. So I sat down to wait. Meanwhile, the line for the prescription pick ups was growing every 30 seconds. I also noticed that the pharmacy was very short staffed with one pharmacist giving "appointment"made flu shots. I patiently waited. I saw AND was notified via text message that my prescription was ready. The line continued to grow and was about 8 people deep now. The next person in line, I said to him in a kind voice that I was next in line, however, I chose to sit instead of stand. So I proceeded to the pharmacy window, I told the gal that my prescription was ready and pointed behind her to the counter where it was sitting. She said she didn't have time to check and for me to go to the back of the line. I said to her that I have been patiently waiting and was letting others go in front of me until the pharmacist put the label on the medication container. She then raised her voice at me and told me to go to the back of the line! I told her that I will not and that I had been waiting way longer than these other customers who have just walked in. She rolled her eyes at me, huffed in frustration, she turned around and grabbed my prescription. She then said what my medication was basically verifying that she had the correct prescription. Which is all fine, but she said the name of my medication very loudly and most of the customers in line heard. This is a huge HIPPA violation!!!! Hey, I get it, they were way understaffed, extremely busy ( like I've never seen so many customers in line for their prescriptions for the 5 plus years I have been going there), but to treat me like that and raise your voice to me and demand I go to the back of the Line and wait my turn as if I were a child is 100% not acceptable!!! Additionally, loudly saying what my medication was is a HIPPA violation, I really feel like I need to report this person. I believe she is a fairly young pharmacy technician with mousy brown hair and was wearing glasses. I too work in the medical field and I am constantly writing and sending patients medications to various pharmacies. I will never again recommend Fred Meyer to any of my patients and I will warn my patients about HIPPA violation that had occurred. I will also be changing to a new pharmacy. The Seattle area is busy, many businesses are extremely understaffed and we are all overwhelmed, over worked and exhausted most of the time. However, the way this pharmacy staff person handled herself was so unprofessional. I thanked this person for attending to me and I told her I hope her day gets better and it won't be so busy. All I got back from her was an eye roll (again) and a little forced smile.

I use Key for our prescriptions regular pharmacies can't or won't fill…read more My husband uses them with their mail service, which has been excellent (in fact, I even give them referrals for non-standard presciptions to out-of-state friends to fax in from their doctors... even those that require refrigeration, because they're great at that!). I go in to pick up mine, because right next door is a shop that carries high end supplements my doctor has me using, with brands such as Xymogen, Thorne, etc, and at great prices! (I don't know if that shop is associated with Key.) I've never had any problems with their service in all the years I've used them, and they're always helpful, friendly, professional, and accomodating, with good pricing. What more could you ask for? As for reviewers who've chosen to give bad reviews because they *choose* not to have a business location or staff who can sign for their deliveries, or home delivery without a cooled drop-box... well, that's your choice.

I got a compound cream in a clicker. It disbursed very little cream. I asked the pharmacist if this…read morelooks right and showed him how little came out. He confirmed. This week i picked up the same cream with one less ingredient. However, the main medication was the same ml potency and so was the base. This time I got flimsy syringes with cream in it. I used exactly the amount they showed me and it was 6 times as much as the first cream amount. I went back and talked to another pharmacist. She was not able to tell me why there is a difference. I showed her the amount of the cream coming out of the clicker telling her that another person there confirmed the amount would me pin head size. She told me the clicker is empty. I asked for an explanation why there would be such a difference in amount of cream. She could not provide an answer and kept asking me what i would like to happen. I just wanted to know if i was given the wrong dose before or now so I know if that i am using the correct amount. She had a chip on her shoulder when she first greeted me and was unwilling to take the time to make check and see what was going on with the different prescriptions. Unbelievably bad customer service from this person.

I was searching for a pharmacy that accepted my insurance and had always driven past this one, so I…read moredecided to look into getting my prescriptions filled here. I was pleased to find out they took my insurance, and I've been coming back ever since. Every time I've picked up my medications, I've been warmly welcomed and remembered. Jin's consultations have been handled with genuine care and attentiveness, a refreshing change from the typical rush-in, rush-out pharmacy experience. She takes the time to walk me through my medications and has even helped ensure I can get my prescriptions continuously filled without any gaps. I truly feel well taken care of here, and as someone who always tries to support local businesses, I'm especially grateful to have found a gem like this right in my own community. Highly recommend!

First visit today to check the pharmacy out. Impressed with the customer service and quick help by…read moreJin. I explained that we moved from Renton to Federal Way and used to pick up our Rx's Fred Meyer's, but wished to transfer our preferred pharmacy closer to our residence. And besides, customer service at Fred Meyer's is somewhat lacking. Jin quickly took my personal information to put me on her customer list. Very small business located about two blocks west of PAC Hwy. Jin indicates they offered competitive prices. While waiting for my info to be transferred, a customer stated I would like the personal service received at Onuri. She's been coming for a while and has always been treated well. Good enough for me. A good review/suggestion by a complete stranger.

Here's a business - or I should say business owner - that won't be getting my money anymore. I am…read morean ex-graduate of the Euro Institute of Skin Care and I started using Dermasource products as a student and continued to do so as a skin care professional, for the past 9 years - time during which the relationship between customer service and product price has become increasingly inversely proportional. It all started with Dermasource repeatedly not having certain items in stock and then charging shipping when they would finally be able to ship them out. So first I go through the inconvenience of having to wait for product time and time again, and then I have to open my wallet for paying shipping on back-ordered product.. as if it is the customer's fault that inventory isn't on the shelf...? Not only that, but the in-state shipping charge is a whopping $11.95; that's you, the customer, paying $11.95 when part of the order is shipped, and another $11.95 for the part of the order that Dermasource wasn't able to fulfill originally. Oh, and did I mention that they charge taxes on the shipping charge? Yes, you read correctly! They charge taxes per total of order, and one more time on the $11.95 shipping charge. I have not come across this kind of practice with any other business. And just when I thought their customer service couldn't possibly get any poorer, UPS lost my order several months ago. I contacted Dermasource and was told that I had to contact UPS and figure it out. I called UPS. UPS told me that I personally couldn't do anything about it and that it was Dermasource who needed to contact them on this issue. That made sense. So I called Dermasource back.. and I was like a ping-pong ball talking to both of them trying to get my order. The kicker was that Dermasource wasn't willing to re-ship the order until they reached some resolution with UPS. So even though they took the money out of my account right away - and I am talking a few hundred dollars' worth - they didn't ship another order until three (3!) weeks later. I e-mailed the owner a while back with these concerns and his response was just what I expected: nonexistent. If I love a product I will continue to buy it even if prices continue to rise. However when I am not valued as a customer I will take my business somewhere else. It is one thing to make a mistake (we all do) and another to mistreat a loyal customer and to glaringly ignore their input.

o0o0oh! i love Dermasource! They carry Dr. Spiller and Vera Botania. They have the large sizes the…read moreesthetician at the Euro Institute usually have, and they also have the smaller bottles that the Euro sells. The employees are very helpful and friendly. They also have alot of waxing stuff as well. Yay for Dermasource!!