So grateful to them for saving my vacation! My CPAP mask broke and they were able to help me get…read morenew supplies set up on a weekend. Fantastic customer service!

Excellent customer service! Delivery available. Good products…read more Answers phone fairly quickly!

Service is abysmal! Didn't get any response after an hour plus waiting online. Couldn't contact…read morelocal representative just 10 miles form me, it rolled over to the same abysmal online service. So it looks like I'll have to drive to the local representative. But based on my online experience, I expect they'll have their doors shuttered and locked and I wont see anyone unless I wave big money in their face and promise to spend big bucks!

They do not seem to know how to communicate with patients but they excel at communicating when they…read morewant to get paid.

This outfit can not update their web location information.. They no longer have an office in…read moreBremerton. You order an item and they send the wrong item and or they add on more units. They won't accept return items. I call it padding the sales at the customer's expense. I been waiting for a new trach order to be filled since January 2023. I inquiry and they suddenly don't have me as a customer. They said call your local office. Their response: Oh we have been trying to get a hold of you with no response. The issue being they need my insurance information. Gee, I have been a customer since 2017 and they have billed my insurance without an issue. Now I don't exist in their world. I'm now going to drop them from my world. Stay away from this company.

Got a referral from the Navy, so everything was fine - until they started charging me too much for…read moremy co-pay. Called the Bremerton office and they referred me another office in Eastern Washington. Thought I had it taken care of, but then became a constant battle and they threatened to send me to a collection agency. I sent them the receipts from Tri Care and my receipts for payment, returned the CPAP machine and they left me alone. Now I have been told I need to stay on the machine, so decided to try again. I'm not on day 3, and still haven't got a call back. Every time it is something or somebody elses fault why they can't help....either a lady isn't there, or a form is missing. If any other business ran this way, they would go broke. IF YOU CAN AVOID LINCARE, DO YOURSELF A FAVOR AND DO IT!

Your phone menu is infuriating. Just put me through to a person. Every time it finally goes to…read moretransfer to a representative, it just resets back to the start of the menu.

Schedule and appointment with Pharmacy and the told me it works be an addition 30-45 minute wait…read more The whole point of an appointment is so you don't have to wait. I don't mind 5 to 10 minutes but 30 to 45 minutes is ridiculous. When I asked for the managers number for the pharmacy, they said they were on vacation and pretty much coughed me off. I am not impressed with this Walgreens pharmacy and this is poor customer service. You might as well not have a scheduling system if you're not gonna commit to it.

I'd like to amend my review. They got me in earlier than scheduled. She adjusted my inserts and now…read morethey fit very well. She was very pleasant to work with. My shoes feel great now.

Not happy to find out it cost 120 dollars to replace 2 layers on my custom orthotics after a year…read moreof use. They said it took a half hour to remove old layers and glue on new ones, and that I'm paying 60 dollars for every 15 minutes. I never spent that much at my local podiatrist.

Horrible, deceptive company. We told them we were losing our insurance and they continued sending…read moresupplies after we asked them not to. Now, after months without coverage they send us a bill for cpap rental and filters that we tried to refuse. When we notified them that we would be losing coverage they never said a work about rental. They led us to believe that the insurance had already paid 100% of the cost. Now they are threatening to report me to the police for theft. The company is disgusting and morally corrupt. If you have another option take it.