Helpful and knowledgable staff; priced a tad high; parking is a bit hard as it is in close quarters…read more(small parking strips) especially if you have not gotten your new specks yet! :- ) Dr. and staff are pretty nice!

I went in to have an eye exam. Was advised my insurance covered what I wanted and was told it would…read morecover additional exam. I stated I didn't have the extra money for that but was assured the insurance covered it so went ahead and had it done. They are now sending me threatening emails saying if I do not pay it by a certain time they are sending it to collections. The employee told me and then reassured me it was covered. Guess that employee needs to be trained again, so she gives customers correct information and future customers do not have this happen to them. Will never go back to them ever again. I will visit another company next year.

Shout out to to Emily and her coworkers and the front desk at the KPT location at Haselwood YMCA…read more The last thing I wanted to do was to move my knee after a complete knee replacement. After my 1st appt I knew I was in good hands. Emily made you feel you were gonna do this and I was going to get better, and I did. She never pushed you it was all about what you were comfortable with and doing your homework. Here I am 6 months later there isn't anything I say no to. The gardening is getting done. I am a member at YMCA so I could exercise before or after my appointment. ,

Sadly my experience with this location was poor. I had 3 different PTs during my couple of months…read morethere. It was due to vacations, illnesses, etc but still difficult. Towards the end of my time there I had 3 different phone calls to try and reschedule a session to earlier in the day. The front desk told me it wasn't them and probably not the therapist. Eventually the therapist admitted she had them calling. Mind you I had told everyone I work a full time job and cannot come in earlier than my assigned time. Iced frustrating with being interrupted at work. Lastly I had mention 7 months ago that I was owed money since insurance was covering all of it and the clinic owed me money back. I mentioned it a couple of times to no avail. Well 7 months later I finally got the money I was owed. I had been a returning client. Sadly I will most likely not use this location again.

They say we were more than 15 minutes late; we were here in the office at 2:14:30 30 seconds to…read morespare. RuLeS OnLy ApPlY iF iTs In OuR iNtErEsT Turned away.

I could not have asked for, or hoped for, a better experience. From walking into the SILVERDALE EYE…read morePHYSCIANS office, being seen by the front and back office staff, to the evaluation by Dr Cheung, and as I walked out the office door, everything was perfect. Thank you so much for all your kindness, understanding, and caring, at all levels. I highly recommend SILVERDALE EYE PHYSCIANS.

Went to this business for a free hearing test with the knowledge that I really did need aids. The…read moretesting was simple and very effective as I have had other tests regarding this issue. The audiologist is very well versed with the answers to questions I hadn't even thought of. And I got my hearing aids within 4 days. They had received my hearing aids earlier than expected so got my aids. They really make you feel welcomed when you come in for services.

Hey, when walk in to there office everyone there are so nice you think they are family and treat…read moreyou kindly. Dr. Molly answered 12 of my 10 Questions and tested me & got my hearing aids in 2-weeks, then Christina tuned them for me and explained everything to me and the last place I went to didn't show any concern like this wonderful staff, so save time as us Seniors must work together and just know that Harbor Audiology is where you want to be when it comes to hearing as tried them all and will save all you Seniors a lot of time & grief...... Don& Ann

I sent a flash dive from my APAP machine to this location, and to someone named "Laquita". My…read moredoctor never received the data, and Laquita never responded to my request to return my property to me--and this after two months! Worse, my message asking for it back was never returned, and every call was nothing but an automated 'Please leave a message and we will return your call.' Don't trust your property to this location. They don't care about you and obviously, they have no accountability.

I was very happy with the services provided at the Swedish Sleep Medicine Center. My initial…read moremeeting with the doctor was great. He provided some insight into why I wake up all the time. Next, I was booked for an appointment for a 23-hour sleep study at the Cherry Hill location. After that I received helpful information to prepare and start doing my 10 days of sleep logs. I could tell they were on top of things. After all this is science and medicine at it's best. We (the patients) benefit from their knowledge and experience, so following their lead and doing what we are told to do is a very good idea for anyone who wants to get help. Once I arrived at the Sleep Center, I felt more like I was at a spa/hotel than going for a procedure. Everyone was overly kind and most important - experienced with what they were doing. I used to work in technical environments, so I tend to ask questions out of curiosity and also I am a little geeky. They were more than willing to indulge me in details. Oh my! I was also offered helpful tips to get through the 23 hour procedure. It is not frightening. It's actually kinda fun. They had caffeine-free teas, snacks, juices and filtered water to keep me happy. I ate a healthy meal for breakfast as well as the following day for lunch upstairs in the fabulous Swedish Dining Room. Yummmm. And, even though I had "lots of wires & stuff" on my head, I was greeted with smiles and words of comfort from staff and other patients. (One person in the dining hall greeted me and said he had the procedure before. He said it was helpful as he had stopped breathing while sleeping. This is not a small thing to find out!) My overnight sleep was restless, I woke up 5-7 times and my technician was always there for me. This is how I am at home so I am very glad I had just as difficult time there. They could see it. And study it. My daytime naps the following day were less restless and although I don't recall falling asleep, I recall being woke up! How's that! They were able to obtain the data they needed and send me home 1- 1/2 hour early. I watched HGTV in between naps. I checked my email on my laptop. I called my husband a few times. I believe these folks know what they are doing and other than not having a box of Kleenex in my room, they nailed everything else. So glad they are there for us.

Please note: The doctors here are nice and professional. Facility is clean. Unfortunately, the…read morepeople who answer the phones and set appointments are disgustingly dumb. I called after work yesterday (4:40PM, Wednesday) and asked about setting an appointment for my yearly physical. While I dread the inevitable PAP smear, I'd totally deal with a little bit of discomfort to make sure my lady-parts are working like they should. I had visited their clinic last year, had my physical and the year mark was coming up so I thought I'd set the appointment early before my children's summer activities kicked into gear. I spoke with an older lady on the phone, asked to set an appointment for my yearly physical and asked what times were available, preferrably as soon as she can get me in. She told me the soonest appointment she can set for my physical was Thursday at 8:30am. I asked if there was anything else closer to the end of the business day and unfortunately, no there isn't. Great. I asked if there was anything available closer to the lunch hour and she said Friday at 11:30am. She asked me if I wanted to set the physical for that date/time but I told her I needed to check with my job first to make sure I had some time off for it. I told her I'd call back tomorrow to set the appointment, asked for her direct line and she told me anyone would be able to set the appointment for me. I called back today (Thursday), after getting the thumbs up from work to set the appointment. I get this snide receptionist who says there isn't an opening on Friday at 11:30am. I tell her about my situation, how I spoke with some older lady yesterday and she gave me available appointments for the physical, etc. She scoffs and says "sorry no, there aren't any physicals available at that time". OK! So.. Long story short, we had a circular conversation about what I was told when I called in yesterday and how it wasn't her problem that I was told that since SHE didn't tell me that information herself. She asked me who I spoke to and I told her I never got the lady's name because I didn't think I'd have to defend myself and the information I was given the following day. The best part? I asked her to find out who I spoke with so she said she'd ask around. She put me on hold for a few minutes, came back on the line and said "sorry you misunderstood the information that was given to you". Excuse me? She goes on to say that the lady I spoke to said there was an "opening" for Friday at 11:30am but it wasn't an opening for a PHYSICAL... So let me get this straight, I ask to set an appointment for a physical, I am given the dates and times for supposed available appointments for a physical and the following day I'm told that the date/time given was an "opening", but not an "opening" for a physical? What good would that appointment be to me? I mean, seriously. A little common sense here. I'm pretty sure people who call to set an appointment for a physical expect to be given available appointment times for....A PHYSICAL! I am VERY disappointed with the way the situation turned out. It doesn't take rocket science to see how ridiculous this whole scenario was. Given the lack of knowledge and common sense, she could have at least offered to work with me to set another appointment or at the VERY least own up to THEIR mistake instead of pointing the finger at me and saying "I misunderstood". Like I said, the doctors here are nice enough, but they should really consider re-training or re-hiring some competent and friendly people at the front desk. These are the faces and personalities who deal with the doctors' patients day-in and day-out. It's poor practice to have a horrible conversation with a patient then try to interject with a "well you NEED to be seen anyway so you'll NEED to set an appointment for your physical." While I may "need" to be seen by a doctor for my yearly check-up, I certainly do not "NEED" to do that with your clinic.

Clean office yes. 2 years ago I went to this doctor because I needed a primary care physician…read more Also I needed a doctor to manage my coumadin pro-time. Long story short they could have cared less about me or my coumadin, I couldn't even get them to fill my coumadin..Wich is what keeps me alive. Ultimately this doctor misdiagnosed what she said was the flu, and I suffered a brain bleed, brain anurism and brain surgery. Do not go see this doctor or any of the doctors in this office..ignored they had just listened to me I wouldn't be spending the rest of my life in a wheelchair.

Ophthalmology practice. Excellent experience! Staff are…read morepolite and experienced. The eye exam process was smooth and fun.

I've been a client for many years. Until this year I would have rated them much higher as the care…read morehas been pretty good. An technician does the primary check of your eyes and then you see the doctor. They do not give you a lot of time with him. Here is the downside: I have insurance that covers one visit a year and they know it. They scheduled me prior to the year and guess what-no coverage. I talked to them and they were going to fix it. Here comes another bill and it isn't fixed. So my care rating is a 4, my back office is unacceptable. The jury is still out. Personally I like the doctor so I hope he fixes this issue...because I am getting nowhere.