I have been seeing Dr. Amy Becken since the 1990's. I have been treated with the most caring and…read moreprofessional office staff and they have gone out of the way to accommodate me and my hearing concerns. I was disappointed when she sold her business, but, that happens when you want to retire and only work part time. She deserves it ! My fondest memories are visiting her office and conversing with her staff prior to my appointments. They are the greatest. Wes Weston Burleson, Tx

I'm sad to write this review as in the past I have got good service from Amy Becken. BUT, I…read morecontacted their office twice after my bad experience by way of their webpage where you can leave them feedback. After several days, they haven't even the decency to call me to give me some explanation of why they treated me so poorly. Here is what I sent to them on their webpage: Amy has always been great in the past... BUT, things have changed I guess with an office manager named Eva in charge. I called to schedule a hearing test and long story short, Eva would not give me an appointment without a referral. I told her my insurance doesn't require referrals and she told me they all do and they deal with hundreds of insurance companies. Then she said good-bye and hung up on me. I called my insurance company and they agreed that they don't require referrals and offered to call Kitsap Audiology on my behalf. They also talked with Eva and she told the insurance company that (They "Kitsap Audiology") require referrals and then said good-bye and hung up on my insurance company. My insurance lady called back and told me she couldn't believe they hung up on her. So it's not just me! Amy, who I believe is the owner, has ALWAYS been great but with this office manager I think I may call the two other Audiologists my insurance company suggested in my area. This is one of the last places I thought I would be treated like this.

No matter the time my appoint was ...Always expect a long wait.For whatever multi reasons always a…read morelong wait and back up of patients. The care is always excellent no problem there. It would be so nice to have a coffee stand or something of the sort while waiting.

Great, professional Provider & staff! Only issue is 45…read moreminutes late for appt. Dr Martin amazing!

Went to Costco in Silverdale, WA to have my hearing tested. Chantelle was the audiologist that did…read morethe test and evaluation. She's fantastic! She's so competent and calming. After a few weeks, I went back to pick the aids up. She carefully explained everything and what to expect! I love my hearing aids! They're the best and so easy to use! Chantelle made the experience so easy and positive. I recommend her whole heartedly! Thanks, Chantelle!

I have been a patient at this practice for 5 years, and couldn't be happier. I've had numerous…read moretreatments, and have always been 100% satisfied (at the minimum!). The staff is amazing, from the phones and front office, to the office manager, to the people who perform the magic behind the curtain:-) It's such a pleasant experience going in that this is almost secondary, but my skin looks better today than it did 10 years ago. A special shout-out to Anita, who is teetering on the brink of diety status in my eyes. Okay, after my last procedure (Radiesse and Kiss) she is offically an idol. Best. Practice. Ever.

Did not do the surgery he told me he would do. He did a different surgery that he tried to correct…read more I am worse off than before his treatment. He does not take responsibility for the unacceptable treatment I received. I have since consulted another plastic surgeon, who is willing to correct the initial problem that Dr Cole promised he would work on but didn't perform. The second plastic surgeon is also looking into whether the problems that Dr Cole's treatment caused can be corrected. If I could find a lawyer, I would sue him for malpractice.

I went to this office for about 5 months, to no avail. A mouth guard, $3500, was made and I went…read morethrough red lite therapy. What they didn't do was to look into WHY I had jaw pain. No instructions how to prevent or what were the issues were. Now, I have been sent to Federal Way. This doctor advised my left jaw is bone on bone. the mouth guard isn't helping because it wasn't hitting evenly. Other reasons, I have a muscle at the left side and back of neck, that is tight and bulging (after neck fuse) years ago. several other issues. New guard so that it hits evenly. Five months wasted. I have several things that I can work on with the new clinic.

I was headed for divorce until we found this place. My husband and I were sleeping in separate…read morerooms and living separate lives. Since he received his oral appliance for his sleep apnea we are back in the same bedroom and sleeping like babies!

I was referred to Dr. Grolley and Link Audiology by my ENT doctor. The front office staff are very…read morenice, friendly, and communicate well. Some of the paperwork could be completed on line which was nice. They were respectful of COVID procedures when I came for my appointment. Dr. Grolley was very good at explaining what my situation was and the options for improving my hearing. He was efficient when we did hearing assessments and explained the results so I could understand. When I had some difficulty with my insurance he volunteered to speak directly to them to resolve the matter if possible. I am hoping for positive results. I would definitely recommend you consider Link Audiology if you need hearing aid assistance.

If you are looking for the very best medical clinic in Puget Sound or Washington for that matter,…read morevisit Dr. Grolley and his amazing staff at Link Audiology. Whether you need a hearing test, have current hearing aids that need adjustments or are interested in the most innovative hearing devices available, this Audiology practice will take care of you or your loved one.

I recently had upper eyelid surgery here, and I honestly couldn't have asked for a better…read moreexperience. From the very beginning, the doctor was so kind, clear, and honest about what to expect. I really appreciated how specific he was about the outcome -- it made me feel informed, comfortable, and confident that I was in good hands. I also want to take a moment to recognize the receptionist. She was so kind, gentle, and professional in every interaction. It really matters when the very first person you meet sets such a warm and welcoming tone, and I deeply respect businesses that prioritize hiring genuinely good people. This combination of medical skill, honesty, and human kindness made the whole experience feel not only professional but also personal. I am so grateful and would recommend this place without hesitation.

I've had laser treatments for stubborn sunspots with Amanda. She is so detailed and thorough with…read moreher treatments. She knows her laser settings and just how much "juice" you need to get the intended results. With a little numbing, I felt almost no pain - a very comfortable experience. She also explains why things are happening and how to care for and prevent further sun damage. She and all the staff there are kind and welcoming. Also, the water view from the waiting area so is calming. It's 100% worth the drive to Silverdale.

The postings are very old and about audiologists that haven't been there for years. I bought my…read morecurrent hearing aids there but they haven't had an audiologist for about two years ..... so I have to drive to Bellevue for service! Why do they stay open? Keith in Seattle

Wow, Hearing Rehab Center in Seattle has restored my faith in the eye/ear medical community. We had…read moreto move my mother-in-law into assisted living here in Seattle from Orange County, CA. She was struggling with traditional hearing aids we bought from Costco because of masks and how difficult it is keep those on. She'd had Lyric before in O.C. and the cost was so prohibitive we hesitated to do it again but felt it was the only way for her to hear. Enter Kizztal and HRC. They explored her insurance and saved her about $2300. She can hear perfectly 24/7 and They were so kind and patient. Thank you so much HRC Seattle!!!