I'm Chinese and I'm used to the stereotype of chinese people rude, but oh hell no. People here cannot get any worse.
I came to buy bandages and as I was waiting in line to pay, I heard this old man ask which medication is for his foot and which is for his body. The lady/pharmacist or whoever she was that was helping him gave a chuckle and told him "you don't know where you have problems?" Umm excuse me? That attitude deserves a slap. No respect at all for seniors. At this point, I was already getting annoyed. Obviously he is asking because there's more than one medication and is it not understandable that an elderly cannot differentiate which medication is for which area since the label did not specify? Even as an outsider just listening into their conversation, I get what's going on. She was NO help at all. Instead of helping him out, she told him in Chinese in the most bitchiest blunt way the second time "you should know where you have problems." End of it. The old man tried to explain to her he knows, it's his foot and body but which is for which? She did not give one flying fuck. I wish i got her name so i could report her to her management. He looked so helpless.
At this point, if you can't already tell, i was pissed as hell at how disrespectful someone can be not just to their customer but also to an elderly person, i stepped up and asked the old man if he needed help. I helped him call his primary care doctor and they told me that they specified on the RX prescription which one was for which area and specifically wrote in the directions one medication is to apply to the foot and the other one was a lotion for the body. I work at a dermatology office and we prescribe medications that are similar, so i have basic knowledge of this as well. The whole point of this was that the doctor's office did in fact specify which area, but the pharmacy was the one who didn't put it on the label. Is confusing customer's your new job as a pharmacist? Labeling each medication clearly and carefully is the most basic of your job. And even if you don't, they have records of the prescription, they can simply pull it up and look at the directions and just tell the old man instead of making fun of him and talking to him like he's dumb.
Thanks but no thanks. I may not be your customer but I never will be either. Your staff knows no basic respect to seniors and no respect to customers in general. Whoever that lady was, you must be proud of yourself for degrading an old man, you must do that every day don't you, since it seems to come out of your mouth so naturally. I should've slapped you the moment you gave him that insulting chuckle. read more