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Manic Motors

3.6 (45 reviews)
Open 10:00 am - 6:30 pm

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**Day2 It's very telling that instead of resolving this matter privately and professionally, Rick, the owner of Manic Motors, decided to take over my review and publicly "defend" the dealership. In my original post, I included copies of my email communication with Brock, showing every attempt I made to handle this situation respectfully and directly. Rather than acknowledge those facts or take accountability, Rick chose to respond publicly with excuses and half-truths, which only makes the business look unprofessional and defensive. A reputable dealership would have apologized and followed through on its promises instead of trying to argue with a customer online. His public response doesn't solve anything, it only proves how unwilling Manic Motors is to take responsibility or do what's right. After seeing Rick's public comment trying to "resolve" my complaint, I want to make the facts clear. You have had possession of the vehicle since August 20, 2025, after it suffered a complete engine failure only a few weeks after purchase. The engine seized due to no oil/ low oil pressure caused by a spun piston, which was diagnosed by your own mechanic. Despite that finding, no repairs were ever completed, and the vehicle has remained in your possession. You also initiated and completed a loan buy-back with Westlake Financial without my knowledge or consent. I discovered this only after contacting Westlake directly. Even after that cancellation, you have continued to withhold my down payment and now publicly admit that you are conditioning its return on me signing a "hold harmless" or release agreement. To be clear, I have never refused resolution. I've simply refused to sign away my legal rights or accept terms that are neither lawful nor ethical. I have already filed formal complaints with the California DMV Investigations Division, the Attorney General's Consumer Protection Division, and the Better Business Bureau, who are now reviewing your handling of this transaction. I stand by my experience and the facts. I hope this situation serves as a reminder that consumers have rights and deserve to be treated with honesty, respect, and fairness. Day 2 for Yelp. Updated photos with email messages with Manic Motors. Below are the actual email exchanges between myself and Manic Motors. These messages are copied exactly as they were sent and received, nothing has been edited or altered. They clearly show how the dealership handled my situation, including their written statement threatening to "treat it like a repossession without refunding any money," even though they had already canceled my finance contract and kept possession of my vehicle. I'm posting these so there's no misunderstanding about what was said or how this situation was handled. This is my real experience as a consumer, backed by direct written correspondence.

My mom is 83 and needed a car . Not great credit, These guys hooked her up and she's very happy .

We were there maybe an hour bought a truck and got full coverage insurance all in one transaction. Thank you Paula

Sonia M.

Totally recommend this place ! we reached out to them in regards to a car we liked Jose from the Tracy office called back quickly scheduled us for an appointment right away we arrived and I gotta say this was thee best buying a car experience we've ever had everything was super easy, stress free no pressure and quick we were in and out! this place even offered us an amazing warranty which was the icing on the cake for us ! no stress for the next two years knowing we are covered ! thank you Jose thank you manic motors I LOVE my new Mercedes

Our beautiful mini van! Thank you Global Auto Sales!

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6 months ago

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16 days ago

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1 month ago

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3 months ago

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9 months ago

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Rick B.

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7 months ago

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Rick B.

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5 months ago

There mechanic dosent go threw the car when they get them,they just sell them and you deal with the problems

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1 year ago

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Rick B.

That’s great to hear! Glad my staff took care of business

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1 year ago

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1 year ago

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10 months ago

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Rick B.

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1 year ago

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1 year ago

got pre approved before coming, Jorge was super awesome! Got us in and out and drove off with our new SUV!

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2 years ago

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Rick B.

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3 years ago

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Rick B.

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1 year ago

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3 years ago

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Rick B.

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1 year ago

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2 years ago

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Rick B.

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3 years ago

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Rick B.

Thank you for your business!

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2 years ago

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Rick B.

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3 years ago

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Rick B.

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7 years ago

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2 years ago

Excellent service from Christy for my wife and I (Steve &Karen) easy to purchase, will recommend!! Got a great price on a 2016 Tiguan

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Rick B.

I remember that car! I hope you are enjoying it.

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3 years ago

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4 years ago

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3 years ago

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2 years ago

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Rick B.

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4 years ago

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5 years ago

Came in looking to buy a car and the Asian guy who helped me was super friendly & helpful!

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3 years ago

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Rick B.

Thank you!

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5 years ago

Geate people honest and made the process of buying a new car easy. Told me what I needed to bring. Such a easy process.

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5 years ago

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5 years ago

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Manic M.

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7 years ago

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Manic M.

Thanks for your business Ralph. It was a pleasure to help you out

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7 years ago

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5 years ago

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7 years ago

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Manic M.

Thanks Michael I appreciate your business!

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5 years ago

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Manic M.

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5 years ago

My husband bought his Ram truck from here. It's been a few months we've had no problems! Jose was great!!

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Review Highlights - Manic Motors

Rick was very honest and transparent about the history of the car and the condition.

Mentioned in 6 reviews

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I brought my RAV4 in for its 60k maintenance, and from the moment I pulled into the service line,…read moreeveryone was genuinely friendly. Mikey took care of me and kept it straightforward. He wasn't loud or salesy, just clear about what I needed, what he recommended, and then left the decision to me. Time matters, and he gave me a real ETA and actually got me out of there when he said he would. It was my first time at this dealership, and Mikey truly went above and beyond. Definitely coming back and looking for this gentleman. Thanks, Mikey! There should be more like you around other dealerships.

Thank you for your response. At no point during our visit to…read moreyour dealership did we feel there was transparent or clear communication. While you state that all options were reviewed and voluntarily agreed to, our experience did not reflect that level of openness. Key information regarding financing and add-ons was not clearly explained upfront, and the overall process felt misleading rather than transparent. Going forward, I will not allow the dealership to communicate directly with my wife regarding any transactions or financing matters without my presence. Given how the deal was presented and finalized, this boundary is necessary due to the lack of clear and straightforward communication we experienced. This has significantly impacted our trust in your dealership. Additionally, we were told that the bank required the purchase of an extended warranty in order to receive a better interest rate. This representation felt misleading and reinforced our concerns about the sales tactics used during the transaction. Based on this experience, we are genuinely concerned about any future visits or interactions with your dealership. Our expectation is honest, direct, and transparent communication--something we did not receive.

Manic Motors - usedcardealers - Updated May 2026

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