The first thing to know is that this (in its current form) is not a spa. There are no locker rooms. You will sit in your street clothes and wait for your treatment in a semi-public waiting room. You will not be welcomed to change into a soft robe and slippers in a locker room. You will not be invited to relax before your treatment in a relaxation room or to use the sauna or steam room because they have absolutely none of these amenities. And, none of this is clear from reading their website. I noted this upon checking out, and the staff acknowledged they offer "treatment only" and not a spa experience. Then change your name to Mandara massage center. Also, you will be upsold. Not just on additional treatments, but on how firm you want the pressure. Yes, you read that right. Want light or medium pressure? Ok, that's included. Want firm pressure (not a deep tissue massage, mind you, just firm pressure) that's $10 (or $15 - I can't remember) extra. Insane. I have been to true spas across the globe and never been upsold on the firmness of the massage. I felt bad for the massage therapists who had a plastic card with various upsells they are obviously forced to push. I booked a Swedish massage with light pressure. What I received was a strange amalgamation of various techniques. At times it felt like the long relaxing strokes of the Swedish technique. At other times it felt like Thai, Shiatsu, reflexology and other things I didn't recognize. I didn't leave feeling particularly relaxed. Overall, this was a very disappointing experience. read more

Mandara Spa - Reception area - Day Spas Near Me - Honolulu, Hawaii

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Teri & Adrienne most amazing couples massage ever!! we will come again!! my husband did the deep massage with Stone and upgrade to the foot treatment. I had lomi lomi and a foot treatment. Very relaxing, comfortable and clean location in the Kalia Tower. They also sell some of their oils and scents that they use. We've already booked our next visit with the both of them ... and upgraded our time to 90 minutes They offer validated parking for up to eight hours ... if you are an owner, you also get a discount... or if kamaaina I know they offer a discount too read more

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My husband and I get massages everywhere we go, especially on vacation. I had the Lomi lomi massage with hot stones. The room is lovely quiet with some soft calming music. The lomi lomi is a mix of a Swedish and deep tissue massage. I added the hot stones. The pressure and temperature were perfect. The stones are a bit hot in the beginning but so soothing. Very thorough and time spent on all areas. The stones are used all over. They wipe off the oil with towels which is nice. Well worth the $ going back with my husband before we go home. read more

Had couples spa for anniversary. Lomi Lomi type. It was very good. Highly recommend.

Um...not a spa. More like a massage center. There were no robes, no lockers, no showers, no steam room, no sauna... just a place where you would check in and sit and wait to be taken to your room where you had your massage appointment. The massage wasn't bad, not great either, the therapist used her elbows a lot. THERE was a BIG push to upgrade -a scalp treatment for $35 and hot stone massage for more money and I just wanted a deep tissue massage. I finally consented to do the upgrade to the scalp massage and later regretted it because I left a grease ball with no way to shower after the treatment. AND then came the HARD sell to buy the products they used during the massage. I didn't appreciate the pressure that they put me under to purchase stuff and I didn't appreciate the hard sell to upgrade the massage, it ruined the experience for me. Oh and by the way, they really need to rename it. "Mandara Massage Center" and lose the "spa" verbiage altogether. The other bad experience we encountered was my niece was getting a massage in the next room. They were pressuring her to upgrade and she was very uncomfortable - her very first massage. Her therapist interrupted my massage to ask if she could do the scalp upgrade. I have never been interrupted during a massage before. A little unnerving. The nail in the coffin (one star review)...The women's restroom with two stalls - both were non- functioning. I am like, "You've got to be kidding me!" $900 in two massages, no spa, being pressured to buy stuff and not even a working toilet! I hope this review gets someone's attention so they do better for their Hilton hotel guests. No one is "Sliving" here. read more

Mandara Spa - Reception - Day Spas Near Me - Honolulu, Hawaii

My last visit to Mandara was in June for my pedicure, however this time was a manicure, basic or it's called a classic. I have no issues with my hands other than I wanted to spruce my nails up. Caylee made my reservations quickly ( this can be done online as well). I arrived and Danielle was ready and we got started. Danielle was most attentive that I was comfortable. I really enjoy Danielle with her wonderful personality and attention to detail. The hand massage was lovely, nice peaceful music in the background enhanced my service. I will certainly add a manicure to my self care calendar. I left refreshed and uplifted. I will be out of town for a very short time and will be in need of a pedicure next! I look forward to visiting in a few weeks again! All employees I've encountered have been positive, pleasant and efficient. Mandara has my business secured for future treatments! Mahalo read more

As many have noted, this is not a typical spa; this is for a massage only. -No facilities (beyond the outdoor pool, which anyone can enjoy). -In the waiting area, other guests were chatting away on phones and staff was giving some sort of "business" tour with a group. Usually, this area would be a quiet zone, not at Mandara. Not a very relaxing vibe prior to my massage. -No facilities to change. As for my massage, this was the high point. Excellent. However, the new negative item to note is the construction occurring within the building. That's right, you can hear the construction noise throughout your service. May I suggest, offering your clients headphones? Given all the negatives, the massage is overpriced. But so is everything in this section of Waikiki. read more

So disappointed! I have been to many resorts and always have a day at the spa. For a resort spa with resort prices, it does not have any of the resort type amenities. As stated online, it had a dry sauna, steam room and whirlpool ... this place did not even a locker room to change in! This was no better than a Message Envy Franchise type of treatment for $100.00 ... compared to $324.51 that I just paid at the Mandara Spa at Hilton Hawaiian Village. * Mandara Spa at Hilton Hawaiian Village (Honolulu): Offers separate men's and women's facilities that include dry saunas, steam rooms, and whirlpools. read more

It's a nice spa, very sweet workers. We got our massages and it was wonderful. The reason for the 4 stars is that they never tell you that you will be automatically charged for tip so I ended up tipping twice and no one stopped me or said anything. They should tell you in advance that you will be charged 20% for tip. Would I go back yes I would now I know I will not tip twice. read more

Mandara Spa - Day Spas Near Me - Honolulu, Hawaii

Days later I'm still thinking of my phenomenal massage from Dori! Such a wonderful, warm & intuitive lady!

I was fortunate to experience the Lomi Lomi massage with Dori. This was the best massage of my entire life. Dori is a healer. Her energy, skill, and care is unlike anything I have experienced. She made my trip so special and she went above and beyond to take care of me. If you see this Dori, maholo. You are a gift and I feel like a new person. read more

I had the BEST massage EVER!! My masseuse Dori was FANTASTIC!! I highly recommend Dori and this spa. The spa staff and customer service was Wonderful!! read more

I was so disappointed!!! there's no spa. It's just two floors of open space. A lobby selling products and they have services that are awesome, of course, but you have no Spa facility. For a spa to be called a Spa, You have to have robes, a shower, Jacuzzi, steam room, sauna..... read more

Mandara Spa - Day Spas Near Me - Honolulu, Hawaii

I had the Lomi massage from Dori and I have to say she is so wonderful. Dori is very calming and really knows the body and what areas need attention. I haven't had very many massages because they were never really memorable, but this one was! Thank you Dori, looking forward to seeing you on my next visit to Hawaii. read more

Wonderful experience at the Mandara Spa at the Hilton Hawaiin Village. Upscale spa with a wide menu. I enjoyed the best Lomi Lomi massage from Alwin who more than delivered! Check in on 4th floor where the pool and fitness center are, treatments are on the 3rd floor. Tranquil environment, professional staff. read more

mandara spa was sooo perfect because it was at the resort we stayed at the hilton hawaiian village waikiki. just called and they quickly booked me for a massage!! it was a little walk though from the hotel cause it was in a different building but thats okay!! when i got there i was greeted from the employees and they were soooo nice and friendly and helpful to where i was suppose to be!! they showed me and i had to use an elevator and everything! the massage was perfect and it was sooo relaxing and my masseuse was right on the pressure!! the table was warm and the linens were so soft!! the atmosphere was total vacation mode and i didnt have any worries and i fell asleep LoOol loved loved loved this spa!! soooo relaxing and perfect!! would 100% recommend it!! read more

Mandara Spa - Day Spas Near Me - Honolulu, Hawaii

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I booked a 60-minute couples Lomi Lomi massage with my boyfriend, and it was a complete disaster. From start to finish, there was zero effort to create a relaxing environment--no robe, no water or beverage offered beforehand, and once we got into the room, the staff spent 10 minutes pushing upgrades and prices, then just stared at us waiting for an answer. We did the foot treatment just to get things going, and the promised discount still left us paying $500. Our massages were COMPLETELY different despite booking the same type. Mine was barely a light rub, and I left feeling frustrated. My boyfriend's massage therapist, on the other hand, gave him a deep tissue massage while breathing EXTREMELY heavily the entire time and asking constant, distracting questions. Her loud, disruptive behavior made it impossible to relax, and my boyfriend left feeling sore and bruised. The lack of professionalism and complete disregard for comfort ruined what should have been a relaxing experience. I am extremely disappointed and would never recommend this place. read more

I specifically booked a kids mani/pedi for my daughter. I only book those for her if they offer it specifically children. She knows salon etiquette and is very well behaved. As soon as the technician saw us she looked annoyed. She said nothing to my daughter the entire manicure. Next was the pedicure and the tech expected my daughter to take her shoes off while her finger nails were still wet. Next the tech asked my daughter if she had a sibling and when my daughter said no she said "don't you want one, aren't you lonely?" Disgusting, she is my miracle baby, I can't have another, why would you say that? Then when she was finished painting her toes she said your done and told us to leave. When the woman at the front desk asked how our experience was I tried to tell her and suddenly she did not speak English well enough to understand. A terrible waste of money and time. read more

If you're looking for absolute relaxation & on point massages you definitely need to go to Mandara's at the Hilton Hawaiian Village!!! Masseuse Teri & Masseur Alwin was beyond amazing! We've been to MANY spa's but never felt so relaxed & rejuvenated. Mahalo Piha Teri & Alwin. read more

It was the most amazing Lomi Lomi massage. Dori worked her magic on me. She managed to relieve all the aches and pains I had. Such a wonderful experience! read more

Perfect honeymoon resort. Easy flight to other islands. Delightful shops and easy trip to downtown Honolulu. professional staff and amazing amenities. read more

I had a deep tissue massage and Dori was a magician. I have regular massages everywhere including high end places, and I can easily say that Dori was one of the best if not the best I've ever had. read more

Dori was an amazing massage therapist. She's excellent at doing Lomi massage. The pressure was just the right amount and her attentiveness to tight knotted areas were right on! She is one of the best massage therapists I've had and her massage was also! read more

A couples massage was a surprise by my lady! She went all out and this was certainly unexpected. We literally went to a meeting this morning and shortly afterwards we had pizza at the local pizzeria. After the pizzeria she walked me all around and made me think we were going up to the adult pool that was adjacent to the spa. That's when she sprung the surprise on me. And I have literally never had a massage. I'm a man that believes in doing manly things so I never get my feet done or massages. But I broke down and went for the gusto on this trip. I did it all and I think I like it! The woman washed between my toes and between places I've only cleaned myself! I loved the massage and the nuts and fruit infused water was amazing! I will be booking another massage when I go back. read more

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While at the Hilton Hawaiian Village, we decided to visit the Mandarin Spa. We had a wonderful, relaxing experience with Erica and Gary. Erica gave my wife a gentle, soothing massage while Gary gave me a deep tissue Shiatsu type of massage, both of which were great. If you have the time, check out the Mandarin Spa at the Hilton Hawaiian Village for some healthy relaxation! read more

I have the best massages at Mandara Spa. Terry is the best and I wish I lived closer!!!

This review is for Saori who is a magician and gave me two lomi lomi massages in one week with foot reflexology therapy. My plantar fascitis felt 10 time better! Thank you Saori! See you next time. read more

I want to acknowledge my great service provider, Nena! I had a full face wax appointment at 9:30 and Nena was able to take me in early. Upon entering the room, she did a quick consultation/ look over my face and made helpful suggestions. She was checking in constantly to make sure I was comfortable and satisfied throughout the whole service which I appreciated. She was knowledgeable and willing to educate me on the questions I had as well! She was very kind, gentle, easy to talk to and very friendly. Next time you come to Mandara Spa for a facial or wax, book with Nena! read more

My husband and I went for a couples massage on Saturday the 8th. The massages were so good that we scheduled another massage with the same 2 women for today. Hyon and Dori were EXCEPTIONAL. We get massages every time we go on vacation, and this was the first time we went back a second time in the same trip. They are 2 amazing women, and they give amazing massages! If we ever make it back here, we are requesting them again!! read more

Shout out to my massage therapist Mayuko!!!! Excellent! It's been a long time that I had a good shiatsu + stones massage. The pressure was perfect and the ambiance is very relaxing! The place is warm and clean. I was about to give her cash tip, but she informed me that it's already added in the rate. I will surely come back here on my next visit in Oahu, Hawaii. Love the experience. Highly recommended! read more

DO NOT GET A WAX HERE!!!! It took an HOUR to get my bikini wax done (which was supposed to be a Brazilian but she just gave up). I had to wipe myself down afterwards because I was still sticky. All the staff are nice but it was so painful I don't know why they let her do it. Save yourself the pain and mandatory tip and go to European wax center instead read more

Excellent massage therapist, Matt. Very good customer service and comfortable and beautiful location! read more

Mandara Spa - As you enter the spa. - Day Spas Near Me - Honolulu, Hawaii

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I got a haircut here. My stylist was very nice, my haircut was cute. The salon is small, only one person working hair and one person doing nails. With a salon service you could use the pool and Jacuzzi. the Jacuzzi is kind of old. But it's not crowded and very relaxing. I might come back. read more

My massage therapist was Dori, Wow she did the beat deep tissue massage I've ever had. I do these massages all the time and she was amazing! I feel like a million bucks xxoo read more

My esthetician Eriko allows made my face beautiful, smooth, shiny and looks younger skin that made me happy. I highly recommend it. The atmosphere is comfortable, clean room and all of staff are friendly and nice. read more

I ran the Honolulu marathon and booked two massages as part of recovery. The first was a Lomi Lomi massage a day after and the second was a Deep Tissue massage three days after. The Lomi Lomi massage was... not a Lomi Lomi. I am surprised as this is Hawaii. What I received was a sports massage. I didn't mind it, however, because the practitioner did a good job. Nice pressure, nice strokes, good awareness. I'd give her four and a half stars. The Deep Tissue massage is the reason I'm writing this review. It was essentially the same massage as before, a sports massage, but with a far less skilled practitioner. The pressure was so butter soft. I told him to turn it up a lot but I got mediocre back rubbing for most of the 90 minute session. The times he used strong pressure were so brief. He did a good job on my forearms and calves, but it was a few strokes and then on to another part. The worst thing he did was when he used his forearm on my triceps area. He was not on my muscle. He dug his forearm bone into my inner arm bone/nerve! I repositioned my arm to have my tricep up, and he repositioned it back to hit my bone/nerve. Incredible incompetence. It was 10 minutes of good, 20 minutes of OK, and 60 minutes of bad. I told the receptionist and she gave me 20% off (equal to the automatic gratuity added). This is the only time I've ever wanted to walk out a massage midway. I didn't but I should have. I would have been better paying the $300 and not showing up. Do better, Tony! read more

We were staying at the HHV and I found this Groupon for hour massage with free foot treatment (M-F only). The spa is located in the Kaile tower, a walking distance from our tower at Diamond Head. The gal at check in made us pay for the remaining balance (service charge and gratuity) which was kind of weird. Because when I was done paying for both $30 each = $60, the supervisor came out and asked, how was your massage. I said I don't know yet because I just got here and was asked to pay. So confusing I almost feel like it was a scam or this woman had no idea what was going on even if she was on the other side of the counter. The women's spa portion was so disappointing. The hot tub was not working with a paper sign that said sorry. The shower and bathroom didn't feel clean and didn't have that spa fresh smell and ambience. So it makes you question, what's the service charge for if not everything is functional or working? The 50 minute massage and 20 minute foot treatment was good. I've had better but the therapists were very polite and courteous. The foot treatment that was $40 value free was non existent - it was slather on oil and that's it. Overall, you would expect more from a spa operator that has facilities around the world. Here it felt like it everything was missing from the spa facility, staffing, and services. read more

Mandara Spa - Mandara check in - Day Spas Near Me - Honolulu, Hawaii

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The booking and reception room staff at this facility were professional and helpful. The waiting room was clean, spacious, and quiet. The massage I booked (deep tissue/lomi) was hands down the best 1-hour massage I have ever had. Dori, the massage therapist, communicated well during the massage and sensed when I needed to zone out and relax. She has a background in medical massage but is very experienced with deep tissue and Lomi work. She has an excellent sense for how much pressure to apply and asked if I needed more pressure if she was unsure. She applies solid pressure that is very effective. I have some chronic tension in my back and hip flexors from equestrian sports and cycling. She provided some stretches and deep work to help the affected areas which made a huge difference. 48 hours after the massage, my back tension/pain when lying on my back was gone! I only wish she lived closer to home! read more

Absolutely divine. It is at the Kaila Tower at the Hilton resort and I had the best massage of my life here. I wish I remembered the massage therapist's name but she was wonderful. I partook in a 90 minutes medium pressure massage with hot stones. She was so kind, detailed, and very knowledgeable. The staff was also very welcoming. From the moment you enter they couldn't be more accommodating or thoughtful. I highly recommend this spa if you are in the area and looking for a spa treatment. read more

So terribly sad no sauna no lockers no robes no slippers ! But great to know there is a hand and stone chain now in hawaii for a much more affordable experience with no amenities as well ! They need to open back up the sun deck they need to not call the pool the adult pool and use it for spa guests only as it's over crowded and disgusting it's loud not tranquil at all I was not offered and tea they gave me a water bottle and a chocolate skip this experience but the saddest part was this was my number 1 favorite spa in the world at one time now it's an absolute joke and pure shame Hilton should he ashamed this spa had the ability to be great but now it's just a sad sad hallway experience where you can get a half ass massage along the way :( read more