Horrific, they claim to be real estate professionals but are incapable of understanding a vacant…read moreproperty would have a different address on file, with the open tax records. First of all there are two different homeowners associations there and no one told me. He could have reached out for my info from the tax records, the other HOA and selling or listing agent on the property. UNPROFESSIONAL! and IGNORANT

The worst customer service! The HOA management has its own agenda which is not helping the…read morecommunities it is supposed to be managing. Value for services, well, the cost keeps increasing, I am not seeing the value RESULTS ON THE CUSTOMER SIDE! (before hiring look on the better business bureau) FIRST rule of business: IGNORE YOUR CUSTOMERS - they will go away!

Adrian is great to work with. It's been since 2010 that I have entrusted the care of my home to…read moreFlackwell Property Management. Our relationship has been via email and phone since I'm out of state, and if there is an issue that arises, I'm informed promptly. I have not had a problem with tenants or property management. All the details are handled by Adrian and his team, which is a great relief for me. Having Adrian as my property manager is a great decision. I would highly recommend Flackwell Property Management.

We had to leave our property in the middle of a kitchen renovation to move across the country. We…read moreare so thankful that we have Adrian taking care of our investment and handling the details that would have been impossible for us from such a distance. He finished up the reno and rented our house for us quickly and painlessly AND we are renting our home for more than we had originally planned. He found fabulous tenants and he handles everything on that end without a hitch. His fees are so reasonable. We HIGHLY recommend doing business with Flackwell Property Management.

I was hesitant about using a property management company for various reasons. This was my first…read moretime working with one here in Georgia, and I wasn't sure it would be worth it. But after my experience, I'm really glad I made the move to Rent Appeal. Communication has been great, everything has been handled professionally, and it's taken a real weight off my shoulders as a landlord. I'm now looking into having them manage my other rental properties as well. I hope after great reviews like this and more people go to them, they will still maintain the same quality and standards in what is getting them there. I will be sad if standards and quality decrease over time.

Rent Appeal has consistently provided the best customer service and expertise with my rental…read more Highly recommend!

This year we were facing the needs to find the new tenant in the most difficult in real-estate…read morebusiness period of the year- November month, the start of Holiday season. After a competitive analysis, we chose Platinum Property Management Services to work with us. Their professionalism and experience were immediately apparent. The back-office team quickly onboarded us into their system. The house was taken over by Jennifer (leasing V P), an experienced professional with wide ranging connections with service providers that we needed to get the house ready. She quickly provided us with estimates, saving us time and money on a number of projects. After a little more than a week, all of the issues in the house were fixed and the house was clean, shiny, welcoming and ready for the market! Immediately after, seasoned leasing agent Dede took it over. She created very compelling advertisement content and within two days pushed the house advertisement to the most visited real-estate websites on the market. Within a month and half from the date of our tenant's departure, the house was rented. And this during the lowest season in the real estate market! We are very impressed and appreciative of everything that Platinum has done for us and highly recommend them.

I normally don't leave reviews, but I feel this experience should be shared for transparency…read more I applied for a rental through this company, paid the required $75 application fee, and submitted extensive personal documentation, including proof of income, identification, and sensitive personal information required for the application process. I met the stated qualifications with a 600+ credit score, verified income exceeding 4-5x the rent, veteran status, and no criminal history or prior evictions. What was most disappointing was the lack of communication after everything was submitted. I had difficulty getting responses or updates regarding the status of the application after providing payment and highly sensitive personal documents. I understand companies have screening standards and may approve or deny applicants at their discretion. However, professionalism, communication, and transparency should still be expected -- especially when applicants are being asked to provide private personal and financial information. I hope this encourages better communication and professionalism for future applicants.

Symphony at Suwanee Creek is a really nice place with a great mix of style and comfort. The…read moreapartments look modern and clean, and the location near Suwanee Town Center couldn't be more convenient. The pool and gym are both great, and the wine room is a cool extra touch you don't see everywhere. Overall, it's a beautiful community in a perfect spot

I've lived here since 2023. Management is responsive and attentive. Maintenance requests are…read morehandled timely. I've had no issues.

Stephen and his team have been managing my rental homes for years and as an out of state investor I…read morecouldn't be more grateful for their services! Also prompt, reliable and responsive! Very grateful for their team of professionals

I can't recommend Steve and Denise more! Whether its as a rental property manager or real estate…read moreagent, you can't go wrong! They excel at both! They go above and beyond when it comes to helping property owners manage their properties, always looking out for your best interests. I wouldn't dream of purchasing a new rental property or selling a home without bringing them onboard. Give them a call today. You will not be sorry! Art Fuller

Low Key Scam Richard…read moretakes in multiple applications at a time to rent, where most home rental companies take down a home when an application is submitted and relist if application fails. So he's receiving multiple applications (at $75 an applicant) at once. The application process comes across as a scam as it continuously says incomplete, you'll complete and it will ask you for an additional $75. If you have any questions about this process you can email or call Richard, but don't expect him to reply. He's a fan of only sending out automated messages, nothing personal. If he actually picks up the phone, he'll say he's out of office and he'll call you right back... but that call will never come. Then you'll receive an automated sorry email saying you did not get the house 3 hours after he said he'd call you right back. Major coward vibes. If you need a man of integrity to rent from, you're not finding it here. Since applying to one of these rental homes, we have received contact scam phone calls and text messages. AND NOW WE HAVE HAD A $1200 FRAUDULENT PURCHASE ON OUR CREDIT CARD! Richard Burton is a crook!

I met Richard Burton online via a social medIa nvestor group and later met him in person at a…read moreconference. Myself and a client where looking to do a 1031 exchange to a area with good schools, appreciation and cash flow. Richard was amazing in helping to procure three homes and then did some minor fixing up and management afterwards. He's very humble, quiet and looks towards the clients best interest being forthcoming on neighborhoods, vacancy and tenant interest. If your looking to purchase a investment property and need it managed, Richard Burton is your go to person for North Atlanta Georgia.

Best home buying experience I have ever had. The realty team keeps you updated every step of the…read moreway. Thank you for all your help.

Randy is a great individual and helps guide you through the home buying process. When we moved to…read moreAtlanta we had no idea about what neighborhoods were good or bad, etc. He helped us to find a great place to live in a house that we absolutely love. He is very accommodating and makes every effort to make the process as painless as possible. I have recommended him to friends and we will also be using him when we sell our house. If you need a realtor in this part of Atlanta, look no further.