It's a long over due review for Bruce and his team - for helping me assess and sell a property in…read moreAugust 2023. I had a rental property that was poorly managed and was being up-charged for repairs due to the negligence of the property manager. I reached out to Bruce to help me assess the situation - whether I should pay for the fee, whether to move to another property manager or sell the property. Bruce recommended selling and helped me market and sell in a short amount of time. He and his team were efficient and demonstrated a high level of integrity throughout the process. I would highly recommend the team and will use their service again in the Atlanta area.

Sold our home is few days with multiple offers. My family can now relocate to new home in Sandy…read moreSprings realtor help find. Great service!

My overall experience with Adoor was good, until it came time to end my lease. They notified me…read morethat my lease would not be renewed after only being there for 10 months. I paid my rent early every month and only ever had 2 repairs needed to the outside of the house due to landscapers. I understand the owner may be wanting to sell or take the property back over, but in my opinion, it is cruel to let someone get settled for a short time and then leave them looking for another place to live. You will never get to talk to an actual person. After I was notified that my lease was not being renewed, I tried to reach out and see if they would be interested in selling or upping my rent and all I ever got was an automated message. I also had questions about if they are wanting to sell if it would be possible for my lease to end early and move out earlier, but could never get in touch with a real person. I think that if the owners or a real person was receiving any of these messages that the answers may have been different. Overall, they seem like a good company, but I was dissatisfied with the lack of understanding and communication after being notified I would need to find another place to live.

Divina was very helpful in answering my questions about my move out. quick response and very…read moreknowledgeable!

The 5 Star review is for property manager Wakina Buxton of GA. I've been having some issues with…read moreAMH4R with utility billing and processing maintenance request but it's people like her that withhold a consistent character, professional work ethic and who just plain listen makes all the difference. She is amazing! I had an HoA violation issue and she actually is no longer my property manager (which I didn't know) and still took the time to assist me thoroughly. It's hard to come across people like her. They should promote her to a position to train other employees because she definitely holds high standard in tending to the tenants.

I have been fighting and struggling with them all summer over a boulevard tree removal that is…read moreTHEIR responsibility and now they have put the HOA Fine on MY rent this month. They cut the dying tree but did not remove the stump and replace the tree as requested by the HOA. Now they put a "weed control" fine on me. The HOA confirmed that the fine is for the stump, not weeds. I'm so mad I could spit. Negative negative negative review!!

I was hesitant about using a property management company for various reasons. This was my first…read moretime working with one here in Georgia, and I wasn't sure it would be worth it. But after my experience, I'm really glad I made the move to Rent Appeal. Communication has been great, everything has been handled professionally, and it's taken a real weight off my shoulders as a landlord. I'm now looking into having them manage my other rental properties as well. I hope after great reviews like this and more people go to them, they will still maintain the same quality and standards in what is getting them there. I will be sad if standards and quality decrease over time.

Rent Appeal has consistently provided the best customer service and expertise with my rental…read more Highly recommend!

I have been using this company for a couple years now, and I'm very pleased. I actually had to…read moreterminate 2 other management companies prior to finding this one. I often forget I even have a rental property which is the point! I have not had any issues, and they have handled all of my business professionally and promptly. I suggested Yelp, as that's what I use. Don't be hesitant if I'm the only review right now. I recommend contacting them if you are seeking a management company.

Very disappointed with our experience, especially with Richard Burton. Throughout our year of…read morerenting, we reached out multiple times with questions and issues, often following up 5-6 times, and still would never receive a response. The lack of communication was extremely frustrating. At the end of our lease, we were also charged for minor wear and tear that was already present before we moved in. Thankfully, we appealed and got the charges removed. Overall, a very disappointing experience.

Adrian is great to work with. It's been since 2010 that I have entrusted the care of my home to…read moreFlackwell Property Management. Our relationship has been via email and phone since I'm out of state, and if there is an issue that arises, I'm informed promptly. I have not had a problem with tenants or property management. All the details are handled by Adrian and his team, which is a great relief for me. Having Adrian as my property manager is a great decision. I would highly recommend Flackwell Property Management.

We had to leave our property in the middle of a kitchen renovation to move across the country. We…read moreare so thankful that we have Adrian taking care of our investment and handling the details that would have been impossible for us from such a distance. He finished up the reno and rented our house for us quickly and painlessly AND we are renting our home for more than we had originally planned. He found fabulous tenants and he handles everything on that end without a hitch. His fees are so reasonable. We HIGHLY recommend doing business with Flackwell Property Management.

We rented a home from this company for three years in a beautiful gated community. It was a…read morepleasure to call this place home. Any problem that came up were handled quickly and efficiently. Yearly inspection were done, and we always passed with flying colors. We were always complimented on the cleanliness and up keep of the property. Upon moving out it was a breeze with RPM. I believe if you maintain a home properly move out will be easier. A move out list was given to us; move day came and went. Move out Inspection was done by RPM without any problems. My encounters with TC were always pleasurable as well as professional. We did our part which allowed them to do their part. Which leaves both parties happy and satisfied. Try renting from this company; you'll be glad you did.

My husband, daughter and I viewed a property on 2002 Smith Dr in Kennesaw and wow! We had a…read morehorrible experience. The driveway needs to be replaced before renting. The smell was absolutely horrid, my toddler cried and wanted to leave because of the stench and my husband couldn't even finish the tour! I cannot believe you all are allowing showings of the property with such a pungent odor and the driveway being the way that it is. After speaking with Tammy she informed us the driveway will not be repaired "...it's not in the budget..." for them to fix and the smell will not be eliminated until the property "...does not rent..." my family and I will be looking elsewhere. This house is 100% not ready to rent, especially not for the $1,400.

5 Stars For Darius - Exceptional Maintenance Service!…read more After moving into our home just two weeks ago, we've unfortunately encountered several maintenance issues that have made the transition less than ideal. However, I wanted to take a moment to recognize Darius for the exceptional service he provided when responding to our most recent issue with the air conditioning. From the moment he arrived, Darius stood out for his professionalism, attention to detail, and genuine care for the quality of his work. Unlike our previous maintenance experiences, he took the time to thoroughly investigate the problem rather than simply addressing the immediate complaint. During his inspection, he discovered several issues that had been overlooked, including a water leak sensor that was improperly positioned off the floor, an air intake obstructed by our sofa, and coils that needed cleaning. He also explained that the air filters should have been replaced before we moved in. Rather than leaving that issue unresolved, he personally went to the store to purchase the appropriate filters, returned, and installed them. What impressed me most was his commitment to doing the job right, not just getting it done. He was thorough in his assessment, took the time to explain his findings, and demonstrated genuine pride in the finished product. It's refreshing to encounter someone who treats a resident's home with the same level of care and attention they would give their own. While our first two weeks in the home have certainly presented challenges, Darius was a bright spot in an otherwise frustrating experience. His work ethic, professionalism, and dedication to ensuring things were addressed properly did not go unnoticed. Darius is exactly the kind of maintenance professional every property should strive to have on its team. His service deserves recognition, and I sincerely hope management acknowledges the value he brings to both the property and its residents. Thank you, Darius, for going above and beyond!

They deserve to be shut down. THEY ARE PREDATORS!!!!!!!!!!!!!…read more I forgot to mention something important in my Google review and BBB review: the rent increases. Year after year, my rent kept going up, while the problems with the property and the customer service continued. The price kept increasing, but the quality of service and communication did not. My overall experience with Progress Residential has been extremely frustrating. They are relentless when it comes to collecting money, but when you need someone to actually listen, explain a charge, or work with you, good luck. I am a retired 100% disabled veteran living on a fixed income. My sister, who is active-duty military, was my guarantor because I needed her financial backing to qualify for the home. She has now received orders to relocate overseas. Progress Residential refuses to consider her military orders toward waiving my early termination fee because she is a guarantor and not a resident. Her credit, financial responsibility, and military status were good enough when they needed them to qualify me for the lease, but now her military orders apparently don't matter. I sacrificed my mental health, my body, and my health serving this country. It is extremely disappointing to be treated like nothing more than an account number when I am asking for someone to simply work with me. Now I'm facing an early termination fee equal to two months' rent, approximately $1,000 in utilities, and disputed late fees. My rent has NEVER been late. My utilities have NEVER been late. Yet I am still fighting multiple fees. I was charged $420 for pressure washing after I was already communicating with them and trying to find someone affordable to do it. They sent someone themselves, charged me $420, and then added a late fee. I'm also being charged for future utilities that hadn't occurred and old May charges in August, with another late fee added. Now it is September, my lease has been terminated, and I have utility charges showing up on my account for September. I have already surrendered the property, so I want to know exactly what these charges are for and what dates of service they cover. And the communication is terrible. When they do respond through email or chat, I often receive generic, copy-and-paste responses with no substance, no actual answers, and no real resolution. You can explain your situation repeatedly and still feel like nobody actually read what you wrote. Calls aren't returned, and getting someone to take ownership of an issue is incredibly difficult. For two years, my AC went out multiple times a year with no compensation or apology. The windows are poorly sealed and allow lizards/geckos inside. I've also had to pay for lawn service and was asked to re-sod the lawn. After two years of renting from Progress Residential, my biggest takeaway is that the money matters more than the people. If you're considering renting from them, DOCUMENT EVERYTHING. Save every email, take pictures, keep receipts, and read every line of your lease. I would not recommend Progress Residential.