I met Adam almost 20 years ago, when he was starting out in real estate and following in his…read morefather's footsteps. He helped me a great deal with my part-time business of selling and buying homes after the real estate collapse of 2007. During that time, he was my reliable and honest real estate agent for about 15 homes. Throughout the buying process, we often discussed how much I should offer, and he was almost always the one pushing for a significantly lower price, even when that increased the chances that the transaction might fail and his commission would be reduced. He sold my house when I moved out of Atlanta in 2016, and he is my go-to real estate agent, with the statistics and experience to sell my rental house in Georgia.

It's a long over due review for Bruce and his team - for helping me assess and sell a property in…read moreAugust 2023. I had a rental property that was poorly managed and was being up-charged for repairs due to the negligence of the property manager. I reached out to Bruce to help me assess the situation - whether I should pay for the fee, whether to move to another property manager or sell the property. Bruce recommended selling and helped me market and sell in a short amount of time. He and his team were efficient and demonstrated a high level of integrity throughout the process. I would highly recommend the team and will use their service again in the Atlanta area.

A Door is a great Management Company to be a part of as a Resident. My 5th Lease this April 2026…read more All Service Requests I have put in for have been Received, submitted and approved. The Quality of their Maintenance Company has been outstanding. Very professional Staff. Tom Martinez The Mediator and Coordinator is always Polite, Friendly and Supportive in handling my issues and concerns. Great Property to be a part of.

Customer beware. Renting from Adoor Property has been an extremely negative experience and has…read morecompletely turned my life upside down. The home has a severe plumbing problem that repeatedly causes sewage to back up into the toilets, bathtubs, and even the basement. This is not a minor issue, it is a serious health and safety concern. Despite this ongoing problem, I was still charged numerous fees, including erroneous and unexplained charges, and eviction actions were filed that did not fairly reflect the situation. There was little to no effort to properly resolve the plumbing issues or show consideration for the living conditions, everything felt driven solely by money rather than tenant safety or professionalism. This experience caused extreme stress and hardship. I strongly advise anyone considering renting from this company to proceed with caution, ask detailed questions, and document everything.

Been a tenant since 2015. The good: non-intrusive landlord, home in relatively decent shape, easy…read moremove in process. The bad: ever increasing rent, utility structure, poor response from property management. My biggest complaint is 2 fold - my rent has gone up $300 over 2 leases, and the utilities are in AH4R's name and you can't change it. You can't even find out who your providers are to shop pricing, negotiate budget plans or anything else. Plus you pay a $10/mo fee to use the service they make you use to manage the utilities. Maintenance is difficult, the vendors are shady...half the time they speak zero English so communication is impossible. The "emergency" service is a joke as well. Expect to handle after hours situations yourself. I'm almost dreading to see what the move out experience will be like. I've rented from better...but I've also rented from much worse. Update: moved out in December 2019. Move out process was easy but as expected they hit me for every little nail hole to the tune of $540 of my security. Don't even try to move out early or they will sock you for 2mos rent and keep your full security. I won't miss them a bit.

This company has been an absolute nightmare to deal with. Maintenance issues are ignored for…read moremonths, and when they finally attempt repairs, the work is often incomplete or poorly done. It took five months to fix my shower after I moved in. I also have a work order that has been open since October 2025 that still hasn't been resolved. Now, I've been waiting two weeks just to get my kitchen sink repaired. To make matters worse, when I call for updates, the maintenance staff responds with attitude instead of professionalism. I've made multiple attempts to contact corporate management, and no one has ever followed up with me. They clearly do not value their residents, yet they expect rent to be paid on time every single month--which I have done.

I was hesitant about using a property management company for various reasons. This was my first…read moretime working with one here in Georgia, and I wasn't sure it would be worth it. But after my experience, I'm really glad I made the move to Rent Appeal. Communication has been great, everything has been handled professionally, and it's taken a real weight off my shoulders as a landlord. I'm now looking into having them manage my other rental properties as well. I hope after great reviews like this and more people go to them, they will still maintain the same quality and standards in what is getting them there. I will be sad if standards and quality decrease over time.

Rent Appeal has consistently provided the best customer service and expertise with my rental…read more Highly recommend!

Low Key Scam Richard…read moretakes in multiple applications at a time to rent, where most home rental companies take down a home when an application is submitted and relist if application fails. So he's receiving multiple applications (at $75 an applicant) at once. The application process comes across as a scam as it continuously says incomplete, you'll complete and it will ask you for an additional $75. If you have any questions about this process you can email or call Richard, but don't expect him to reply. He's a fan of only sending out automated messages, nothing personal. If he actually picks up the phone, he'll say he's out of office and he'll call you right back... but that call will never come. Then you'll receive an automated sorry email saying you did not get the house 3 hours after he said he'd call you right back. Major coward vibes. If you need a man of integrity to rent from, you're not finding it here. Since applying to one of these rental homes, we have received contact scam phone calls and text messages. AND NOW WE HAVE HAD A $1200 FRAUDULENT PURCHASE ON OUR CREDIT CARD! Richard Burton is a crook!

I met Richard Burton online via a social medIa nvestor group and later met him in person at a…read moreconference. Myself and a client where looking to do a 1031 exchange to a area with good schools, appreciation and cash flow. Richard was amazing in helping to procure three homes and then did some minor fixing up and management afterwards. He's very humble, quiet and looks towards the clients best interest being forthcoming on neighborhoods, vacancy and tenant interest. If your looking to purchase a investment property and need it managed, Richard Burton is your go to person for North Atlanta Georgia.

Adrian is great to work with. It's been since 2010 that I have entrusted the care of my home to…read moreFlackwell Property Management. Our relationship has been via email and phone since I'm out of state, and if there is an issue that arises, I'm informed promptly. I have not had a problem with tenants or property management. All the details are handled by Adrian and his team, which is a great relief for me. Having Adrian as my property manager is a great decision. I would highly recommend Flackwell Property Management.

We had to leave our property in the middle of a kitchen renovation to move across the country. We…read moreare so thankful that we have Adrian taking care of our investment and handling the details that would have been impossible for us from such a distance. He finished up the reno and rented our house for us quickly and painlessly AND we are renting our home for more than we had originally planned. He found fabulous tenants and he handles everything on that end without a hitch. His fees are so reasonable. We HIGHLY recommend doing business with Flackwell Property Management.

My husband, daughter and I viewed a property on 2002 Smith Dr in Kennesaw and wow! We had a…read morehorrible experience. The driveway needs to be replaced before renting. The smell was absolutely horrid, my toddler cried and wanted to leave because of the stench and my husband couldn't even finish the tour! I cannot believe you all are allowing showings of the property with such a pungent odor and the driveway being the way that it is. After speaking with Tammy she informed us the driveway will not be repaired "...it's not in the budget..." for them to fix and the smell will not be eliminated until the property "...does not rent..." my family and I will be looking elsewhere. This house is 100% not ready to rent, especially not for the $1,400.

Terrible company to work with as a renter. Rented a private home from them. Every year they did a…read morehome inspection I would be complimented that my home looked amazing and looked like a model home. At move out they charge me crazy fees the same dollar amount as my deposit. They charged for a light bulb? Really? I can't wait to have my day in court with these crooks. Edit: 100% was a resident. Typical, deny even knowing the people you screw over. Classy.

progress residential is a good company to rent from but i can say is kind of hard to reach out to…read morethem but third homes are very nice.

I strongly urge anyone considering renting from Progress Residential to think twice. My experience…read morehas been extremely frustrating, stressful, and disappointing. We have had ongoing issues in this home since the day we moved in. On move-in day, there was no air conditioning--on one of the hottest days in Atlanta. Instead of resolving the issue immediately, they only offered to reimburse us for fans. This was especially unacceptable because it was the same day I was released from Shepherd Center, recovering from a traumatic brain injury and multiple serious injuries from an accident. Since then, problems have continued. When it rains, the area underneath the house floods. My mother has documentation of this, yet nothing has been done to fix it. We also experienced a leak in the kitchen ceiling after a rainstorm, and instead of repairing the roof, they simply painted over the spot--clearly ignoring the actual issue. There is also mold in our bathroom, and rather than properly addressing it, they painted over it--twice. This is not only unacceptable but also a serious health concern. It seems like their standard practice is to do the bare minimum instead of fixing problems the right way. Their customer service is just as bad. I personally requested several times for a member of management to contact me, starting well over three weeks ago from today's date, and no one has reached out. There is a complete lack of communication and accountability. They also consistently charge tenants for issues that are not their responsibility. For example, we were charged $400 to repair a cracked sink that was already damaged when we moved in--it had clearly been glued together beforehand and eventually came apart. Instead of taking responsibility, they passed the cost on to us. We also dealt with a septic tank backup for over two and a half weeks. During that time, we could not use our downstairs bathroom, washing machine, or dishwasher because everything would overflow. While they did offer hotel accommodations, we had to decline--but only because the hotel was too far from my mother's job and from where I receive medical therapy, making transportation unrealistic, especially given that I am disabled. Additionally, my sister spoke with them about the septic issue and was told that we would receive money off our rent due to the situation. However, they are now refusing to honor that and are claiming it's because we did not accept the hotel accommodations--even though the only reason we declined was because the location made it impossible for us to meet our daily responsibilities. Overall, this has been a terrible experience. This company shows a pattern of neglect, poor communication, and unfair treatment of tenants. If you are looking to rent, I strongly recommend avoiding any property managed by Progress Residential. Renters deserve safe living conditions, proper repairs, and responsive management--none of which we received.